Ocean Riviera Paradise: Disaster in paradise…

We started off with an “upgraded” room only to be greeted with a trashed room that was under construction after waiting almost 4 hours for our room to be ready to check in. Then they proceeded to move us to a kids section of the resort after expressing we did not want to be there in the first place. After that whole ordeal that took over an hour they placed us in another room, the next day we were moved again which was a complete inconvenience, waste of money and time. When we got moved to our t [... read more]hird room one of the main upgraded feature was the rooftop jacuzzi that did not even work! Also apparently ocean view which was completely blocked by a wall, when this was mentioned to hotel staff nothing was done. The communication and organization at this resort was severely lacking. Very disappointing trip for us. To top it off at the end of the vacation we were instructed to be ready at our room for luggage pick up at 530am. We arrived at the lobby and waited for our transfer for over an hour and kept asking the front desk staff that had 0 information for us. They kept shifting us off to the bellboy who was incredibly rude, laughing in our faces and told us we missed our bus and to find another way to the airport. We then were left no choice but to take a taxi who told us it would be $80 USD which we agreed to. When we arrived to the airport the driver wouldn’t open the truck to give us our luggage and demanded more money from us. He refused to give us our bags until I had to drain all the money out of my wallet, extremely disappointing turn of events. We ended up paying double the price for the taxi. To top it off this resort doesn’t even have a beach! It’s completely washed away and you can’t really access it through other resorts because they are private to the hotel. The only good parts about this hotel were the serving staff and coffee shop was a cool feature. All that being said we would never go back here save your money and time and look else where.

Blue Diamond Luxury Boutique Hotel: Great value!

While some criticize this resort because of a little "wear and tear", you'll be hard pressed to find better value. This is the second time we've stayed here and I'd happily go back again. If you're looking for salsa lessons or volleyball, this isn't the place for you. If you're content to chill by the pool and be well served and fed, you'll have a very enjoyable time. I hope they don't change a thing because I like this resort just the way it is.

Bahia Principe Explore Akumal: Bahia Pincipe Akumal

Edilzar and his team sevices from restaurant Katok was phenomenal ! We always been welcome as we were home! Always willing to help with any request we may have during meals... And also had great services from his Manager Julian... Overall experience during the stay was really great except for some minor caveat... 1- Our first room shower was not working good (which is surprising for an deluxe hotel like this one). We have reported the situation on our arrival Friday and up to Tuesday it was [... read more] still not fixed. They finally moved us to a different room and everything was good there. 2- We subscribe to the premium high speed internet, and although it went well for the first device, it been quite a nightmare to add the second device and needed help from a onsite tech to add it. But frankly, we have not see much difference compare to the normal free internet access as for the speed and stability. Is the tech really add us to the premium plan?? They should be improvement to integrate the Internet Premium subscriptions and possibility adding extra device with Bahia App to make it easier for guests. Also, it looks like when selecting Free access, there is no easy way to to subscribe to the Premium plan. 3- 2 out of the 7 evening show entertainment were chargeable if you want to attend. As for other positives aspects, we notice there is been renovation improvement for some of a la carte and buffet restaurants and rooms (although we were in the older model room). It also seems they increase the team to remove the Sea Weeds that become very problematic in the region and therefor we could enjoy to go in sea water with very minimal weeds. As a side note Tip, you can pre-checking your reservation 10 days in advance via the app and when you do you may want to reserve your a la carte restaurants as soon as possible via the app as the most popular one getting filled very rapidly. Do not wait to reserve when at the resorts to reserve because you may have very limited selections. Thank you Thank you Martin

Barcelo Maya Caribe: Amazing Resort!! We will be back!

Where to start about this incredible resort! It is truly a 4 in 1. 4 resorts for the price of one. The grounds were beautiful with palm trees everywhere. The beaches were so well kept and stunning. The food was good and a lot of selection. The a la cartes restaurants were a nice change from the buffet. The shopping mall and vendors to shop from had lots to choose for souvenirs. My kids loved the water slides that were included. The extra water slides were a bit pricey for what it was so we skipp [... read more]ed it. There was an awesome arcade for hot days to take a break. Overall our family loved the resort and all it had to offer and we will be back.

Sandos Caracol Nature Resort and Water Park: Absolutely stunning resort!

We thought the resort was beautiful! The wildlife is the real reason we came here and that did not disappoint! It was amazing all the different animals, we are sad that the weather was too hot for the monkeys to come out for the most part and the weather was far too windy for snorkelling but that’s on me and my lack of planning. We would definately come back here! All the staff were so friendly and willing to help with anything!

Bahia Principe Escape Sian Ka'an: Will definitely visit again

The resort property is huge and it is connected to other Bahia resorts as well. You can eat/use pools in other resorts which gives you more choice for your meals and daily activities. Everyone was kind and I definitely want to come back!

Ocean Riviera Paradise: Nothing like before.

In 2017 we visited for 2 weeks. I just got back from 2 weeks. It hasn't aged well without regular maintenance. It also has the same buffet every day. Was disappointing and I will not be returning to this resort.

Hyatt Vivid Cancun: Very nice resort

Great stay! Very clean. Brian and Dania excellent service! Entertainment staff did a great job. Restaurants all good! Only complaint would be the buffet I wasn’t a fan but everything else great! Would return to this resort. Had a Spa day and it was amazing. Not very busy due to the time of the year which was awesome.

Krystal Grand Nuevo Vallarta: Work in progress

This was our third time at this resort. It has gone down hill very quickly! The showers at the beach didn’t work so you were unable to rinse off creating massive amounts of sand throughout the resort and in the rooms. The whole place was under renovations so there was only one restaurant and one buffet available for the week we were there. The sports bar was also closed. Pools were very dirty (slime around the edges). Often you wouldn’t get a drink at the restaurant unless you were in one of th [... read more]e male waiters sections. Only received bar service on the beach one day. Even with tipping a lot service was lacking :(

Krystal Grand Nuevo Vallarta: Needs work

We had fours rooms for a family vacation. Two rooms had to change rooms once and one room had to change rooms twice. There was water leaking, taps broken, restaurants closed, sports bar closed, and the power was out through most of the resort for a whole day.

Senator Riviera Cancun Spa Resort: Wonderful Experience

Good food, good service, little away from main roads which makes it difficult to access outside cities. Overall great experience. Good and well maintained pools. Good staff. Good for 3-4 days, after that it might get boring.

Riu Latino: Amazing resort!

This resort was beautiful! It’s still fairly new. The beach is beautiful. No reservations are required for the a la cartes. Food is great and lots of options. Must try are the expresso martinis from the velvet lounge. The bartenders are great. Ask for top level alcohol and they will make your drinks with that no problem. Will definitely return. Beautiful part of Mexico :)

Platinum Yucatan Princess: Beautiful resort

The property was stunning, staff was amazing. Room was very clean and comfy, loved the rainfall shower. The walkout to the pool was a perfect way to start the day. Restaurants were clean, staff friendly and funny, make you feel very welcome. The shows and entertainment were fu n.

Riu Latino: Great resort

Very nice resort! Very clean and and rooms are very nice. Beach was great with no seaweed. Velvet lobby bar was great. Food was good except for the steakhouse. Only negative thing about the resort is they don’t have room service.

Majestic Elegance Costa Mujeres: Great resort!

Great resort, clean and large spacious rooms. Food was good, but the buffet was really lacking. The restaurants were delicious especially the Italian and Steak house restaurant. We found the resort very quiet, and not busy at all. There was barely anyone at the beach daily - never had issues getting seats at the pool. We did like that they cleaned the beach from seaweed all day. Service was wonderful, and everyone was super friendly. There wasn’t many families with kids at the resort, we saw may [... read more]be 4-5 families with kids, they did have nightly kids activities at 7pm. We booked Aventour at the hotel to pick us up at the airport and they made us wait over 30min while letting two groups ahead of us who arrived after us. They kept telling us to wait, and it became very frustrating so we ended up taking another taxi. Wouldn’t recommend using Aventour through Majestics Website. Overall great vacation, loved the resort but did like the Royalton Cancun much better.

Bahia Principe Explore Coba: Huge Resort

The resort was beautiful, drinks were good, staff was good. Unfortunately it was extremely hot and the pools were warm as well as ocean. So getting relief from heat was not easy to find. Rooms Temps were set no lower then 25 for mold issues understandable. Food and drinks were great. Resort is some what of a maze and confusing to find rooms further out. So if you don't like walking alot there is little carts coming through regularly at covered bus stops. Good for touring In amd getting you to th [... read more]e beach too. Great nightly shows and events too.

Ocean Riviera Paradise: Great vacation!

I loved the entire resort! Very beautiful. The one restaurant (blue moon) required men to dress in long pants and dress shoes (we were unaware), so we couldn’t try that restaurant. Coffee place was amazing. The only thing I wasn’t a fan of was the beach. It was maybe 4 feet unless you were “privileged” and you could get some beach. I give the resort a 8/10, just because I wasn’t aware of the privileged sections and the beach. Overall a great trip.

Catalonia Grand Costa Mujeres: Excellent Resort

We were really impressed with the quality of the food, drinks and the service. We will definitely come back to this resort. We had the swim out suite and it was wonderful. The staff were really great and we were impressed with the Spa, gym, night entertainment shows.

Dreams Playa Mujeres Golf and Spa: Dreams playa mujeres

Beautiful grounds Good food Gorgeous beach with almost no seaweed Good stuff, clean rooms. Disgusting pools :( Water in pool is never cleaned, you cannot even see the bottom. Infinity pools don’t work, the level of the water is not enough to get over the edge. Very loud at night - weddings every day.

Bahia Principe Explore Coba: Beautiful and clean resort

My stay on Bahia Principe Grand Coba was wonderful , the rooms were clean and spacious really nice, the grounds are well kept and clean the food was great there were lots of options for those on a vegetarian diet and non vegetarian diet the beach was good I highly recommend wearing a lake shoe to get into the water due to the rocks, once we got into the bathing area the water was excellent!