Iberostar Waves Rose Hall Beach: Family vacation

We enjoyed our stay at aiberostar beach hotel, the food was amazing. The bat service was excellent, amazing service and beverage selections. the beach maintained daily. Hotel is staff very fun & kind & polite. Definitely will visit again :)

Iberostar Waves Costa Dorada: Great Resort

This resort is small but has everything you need. Food is great, pool is nice, and the rooms are comfortable, although they could be cleaner. Please note that during the slow season (spring-summer months), they accept locals on the weekends, which makes it very busy and loud. We found it particularly inconvenient because we were there with kids, and the pool was less accessible to us during those days. Otherwise, good resort.

Iberostar Origin Daiquiri: Ok Resort

My 12th time to Cuba. I was expecting a little more being an Iberostar resort. Maybe because of the last hurricane it would have been better. People in Cuba are the friendliest and here they were except the younger girl at the front desk. It took forever to get into our room the from lobby chairs were digusting you would not even want to sit on them. lots of rain and leaks in the back of lobby. Loose tiles or missing on the stairs. My friends room had mould on the woodwork, my room was OK. Th [... read more]e food was the 2nd worse I have had in Cuba same thing every day no bacon at breakfast, Entertainment was ok. The pool was clean and nice to sit at.

Iberostar Origin Bella Vista Varadero: Disappointing resort,

The resort was very disappointing. The 24 hour snack bar had a menu but you could only order one or two items on the menu. Most of the other items were not being prepared on that day. The buffet restaurant was very disappointing with regards to hours of operation and the menu never changed from day to day. You could not get the ala carte dinners you wanted as they only had 2 of their 4 restaurant's open on any given day. If you missed your seating time by 5 min. you were denied access. The over  [... read more]all management of the establishment was very bad. The place has been open less than a year yet it looks like it is 20 years old. The so called stocked bar fridge only had 2 beer , 2 sodas and one bottle of water and if you left half a bottle in the fridge they did not leave you another. The amount you pay for elite status is a total waste of money. it seems the more you pay the less you get. Over all I would not recommend this resort to anyone. In fact based on this experience I will not return to Cuba at any time in the future. It is too expensive and way over rated as a resort destination.

Iberostar Waves Paraiso Beach: Nice Vacation

Casual atmosphere, not much of a party vibe. Nightly entertainment was terrible. The "pool party" wasn't much better. Thankfully I was there with a large group of friends, so we had fun on our own. Not a fan of the long walk from the the lobby to the beach, but the food was great at both the buffet and specialty restaurants.

Iberostar Selection Ensenachos: Home away from home

My wife and I enjoyed our stay from May 08th to May 15th. We stayed in the Grand Village section of the resort and it was fantastic. This was our 6th trip back to Iberostar Ensenachos and we will be back again next year without question. This is our summer home away from home and the only negative thing I can say is that we can't stay longer (sad how we all have to work for a living- well most of us ;) There is not one bad thing to say about the resort- not one. The resort itself is a tropica [... read more]l paradise for us with beautiful grounds and amazing white sand/coral beaches. There was some noticeable damage from the hurricane but it was only noticeable because we are familiar with the resort. There was no obvious or glaring issues if you were not a repeat guest. They worked very hard cleaning up and painting/repairing affected areas. The main lobby is awesome. Huge amount of work done and it shows. Notable additions on all beaches are the amount of palapas. I can't imagine anyone not getting one now. There are tons of them (WELL DONE!) With all the beauty around the resort, and all the great food we had to choose from (nobody would ever starve here- it's just not possible), what gives this resort its soul is the people. Once again we went back to visit our Cuban family and as always, are received with warm smiles and even warmer hugs. My wife and I will never tire of the comfort we have in our friends when we are here. The real soul of this resort are the people who make this place home. It's not even fair to call them "staff". They are so much more than that. none of them seem to treat what they do as a "job". It's more a way of life and they do everything they can to make someone happy as that is who they are. It's an amazing place with amazing people. Highest of recommendations without doubt. Completely top shelf.

Iberostar Waves Costa Dorada: Wonderful Getaway!

Just returned from a week at the Iberostar (for the 5th time!) and it was excellent as always. Cannot say enough about the amazing staff here. They are the best part of the holiday so many smiles and hands willing to make your day. Our favorite spot is the prestige beach lounge where Marlon, Maribel & Johanna offer up top notch service! At the lobby and entertainment bar Emmanuel is our number one man serving up our favorites with an amazing smile sure to make you feel like family. As prestige [... read more] members we have the pleasure of first class treatment in the prestige lounge where Elizabeth, Arianni, Johan and Avis are attentive to any needs that you may have. We are also spoiled as members to have a cart to whisk us from one end of the resort to the other, our favorite drivers Samuel and Johan deliver us safely and quickly to any point on the resort that we wish to go. In the lobby Yunior, our muscle man is always ready to take those heavy packages (filled with organic chocolate from the Del Oro chocolate factory just up the road from here) to help us to our room. Our hats are tipped to alllllll of the amazing kitchen/cooking/serving staff. The food is endless, the variety is overwhelming and the flavors have never left us disappointed. These people work hard and serve up some of the yummiest cuisine that keeps us coming back for more. To round out the day and make every moment memorable the entertainment staff is never far away with a high five, crazy game or bang on dance moves. You will see Justin Bieber, WiFi, Blondie, Maria and countless others from the beach to the pool and everywhere in-between waiting to provide you with fun and laughter in the sun. Last but not least, easily overlooked are the grounds keepers and the cleaning staff. These people put in their fair share of hours each day keeping things looking fabulous and always greet you with a smile and a kind word. If you have not been here it may be time!

Iberostar Origin Bella Vista Varadero: Iberostar verradaro

Very good great service the buffet was not good though room maids were excellent friendly ocean was phenomenal the flight was on time both ways changing money was fast and efficient check in was quick entertainment was really good

Hotel Mojito: Fantastic time!

My daughter and I stayed at the resort on April 20 for a week. The resort is very clean and our room was very spacious! We really enjoyed the shows every night and all the beautiful, colourful costumes and the tempo. Just made you want to dance all the time!! The food was good but, they just need to give a little more variety. Even though part of the resort was damaged by the hurricane, the resort is very well maintained and the staff are wonderful and happy people! We would definitely retur [... read more]n to this resort! Viva Cuba!

Iberostar Waves Paraiso Beach: Good resort - hit or miss food

Everything was great however sometimes the buffet was great, sometimes it was meh. If your not a picky eater you should be able to find something that you enjoy most meals - but it was rare to want get seconds on anything.

Iberostar Waves Paraiso Beach: Will definitely travel here again

We traveled with our two boys both under a year and a half old. The resort was very accommodating to young children. Extremely large resort however golf carts are willing to pick you up at many locations. Food was fantastic, rooms for extremely clean. We can't wait to come back and visit again

Iberostar Origin Bella Vista Varadero: Nice stay

Beautiful hotel , one of the most modern resorts we’ve stayed at, very clean, staff friendly. Downside was there appeared to be a beach buffet that wasn’t operational except for a wedding that was happening. There was a snack bar but you sat down and ordered - one lunch time we waited an hour for burger and fries. Really would have liked for a beach buffet style (nachos , pizza, burgers, hot dogs , ect) . We got sick of the buffet but the a la carts were Awesome . Beach and pool side acti [... read more]vities were okay nothing great. But was had a nice bit of rain while we were there seemed to take awhile to get inside activities on the go , which wasn’t too bad. Entertainment was good in the evenings different musical acts , theatre entertainment seemed mostly dancing and singing in Spanish . We’re a young couple so we missed not having a disco on the property but on Saturdays a bus came to the resort and took you to the marina bars for free. Overall great stay

Iberostar Origin Daiquiri: Amazing vacation

The hotel was really nice. Looked and felt as if you were in cuba. Beautiful beach and pools and amazing people and service. Everyone was so welcoming and the entertainment was awsome. Great food lots of activities. So much fun.

Iberostar Waves Rose Hall Beach: Beautiful resort

Glad we chose this hotel. The grounds are well kept, the rooms are spacious and the service was excellent. I have already recommended it to a friend. Food was plentiful, choices for any diet, and tasty.

Iberostar Origin Laguna Azul: I liked the hotel and I am coming back

This was my first time in Cuba and I was told many scary stories about the food so I was little bit scared before my trip as I had my kids coming with me. I will talk about the food in this resort as it was my first concerm .So I enjoyed food so much,as it is all organic, that's why it goes bad very quick. You just have to watch what you eat . There were always fresh fish, chicken, beef and pork, grilled right in front of you available lunch and dinner, organic vegetables , tasty rice etc . Fo [... read more]r breakfast- fresh eggs cooked in front of you and natural yogurt omg so good. Japanese restaurant is so good ( no suchi) they cook fresh teriyaki in front of you too. Gormet is nice rest too, food was very good. Italian rest is nothing special just normal . Staff was amazing, lots of entertainment for families , rooms are clean but some things ( closet door ex ) can be broken, but not a big deal . Everything is located close, so no need to walk too much .

Iberostar Waves Paraiso Beach: Almost perfect resort

It's a beautiful resort with lots of lush tropical greenery, exotic birds, swimming pools and fountains. All buildings in the resort are neatly incorporated in the environment, both exterior and interior design of the main lobby and restaurants are really amazing. The rooms are spacious, clean and pleasant. The hotel staff is friendly and the service they provide is impeccable. On the flip side, the food was not always that great, a blemish in the overall very good impression. Also there w [... read more]as a lack of shuttle vehicles to transport you to and from the beach.

Iberostar Selection Ensenachos: Excellent second stay at Iberostar Ensenachos

We stayed at Iberostar Ensenachos for the first time from Jan 25-Feb 10/2018. Previously we’d always stayed at Melia resorts, both in Cayo Coco and Cayo Santa Maria. However, this time we made a last-minute change to our 2018 trip on a very high recommendation from a repeat Iberostar Ensenachos guest we’d met. We tend towards smaller resorts (as in fewer rooms), and those well integrated into their natural surroundings. Iberostar Ensenachos could not have possibly suited our requiremen [... read more]ts any better. In fact, we had such a pleasant overall first experience that we could not wait another year to return, and booked a second visit from May 4-12, from which we have just returned. Wondering whether or not our first experience was out of the ordinary, we needn’t have worried.. The return visit in May was even better than the Jan/Feb trip!! From our initial very pleasant welcomes at reception, to checkouts, everything met and exceeded our expectations throughout both our stays. We’d sent room requests ahead of our arrivals, and all were met. Staff here are remarkable, and do an exceptional job at making you feel at home, if not like family in most cases. The resort is an older one, done in a sort of French Colonial style. Much warmer than the newer, modern block architecture resort style becoming so prevalent now. The resort surroundings & grounds are beautifully lush and groomed. The gardeners have done brilliant work. Like most of this region, they suffered extensive damage to larger trees in hurricane Irma, which will take years to fully recover, but nonetheless Cayo Ensenachos, and the resort, have done remarkably well. The resort is very well integrated into the natural habitat, and the Cayo is a nature preserve, so expect an abundance of wildlife. Birds, geckos & larger lizards, crabs, frogs, iguanas, the most dragonflies we’ve ever seen, butterflies, and snakes (saw three beautiful ones our first trip, though none at all on the second). So, if you’re at all offended by the presence of wildlife... might not be the best resort choice. The resort is spread out over nearly the entirety of Cayo Ensenachos, so be prepared for a lot of walking. Those with mobility issues may want to consider a more compact resort, though porters will take you via cart anywhere you like on the resort. In our case, we love walking and taking in the beauty of the grounds, so loved this aspect of our stay. Rooms were very good, and spacious. We stayed in three different rooms across our two visits, and all were fine. It’s an older resort, so normal wear & tear was apparent on some things, but very acceptable. Air conditioning always worked fine, and all the room equipment and fixtures worked properly. Beaches are, in a word, stunning. Megano Beach is closest to the main section of the resort, and Ensenachos Beach is a much further distance away, though we found Ensenachos to be our favorite of the two, and spent the majority of our time there. Both beaches have snacks (Megano has an actual small restaurant, while Ensenachos is more a BBQ-style lunch), and each has a full bar. The beaches are both gently sloped (Ensenachos more than Megano), so great for wading / swimming. Lots of shade available at both, though definitely more crowded at Megano (so get there early if you need a palapa). Some great snorkeling can be had around the rockier areas between the two beaches, as well as at the sunken barge on the sandbar off Megano. Saw a huge variety of tropical fish, conch, starfish, corals, stingray, and barracuda ranging from under a foot to a massive 4-5’ specimen one day. The beauty of Cayo Ensenachos is that it tends to be much more sheltered than Cayo Santa Maria’s main beach, so a rough or windy beach day at Cayo Santa Maria resorts can still be a great beach day at Iberostar Ensenachos. Pools seem beautiful, and also have bars / restaurants available, but being beach people, we only visited them twice. Snacks at both the Park/Family & Spa/Adult section were very good. Service was excellent, as always. We only ate at one of the a la cartes during our stays (and it was excellent), since we were always content with the service, selection and quality of food at the buffet. The buffet mixes things up regularly, and there is enough selection & variety to not get bored. Chef stations are also very good, and will custom cook foods to your request. The resort always had a large variety of seafood available. Frequently there were fresh shrimp, lobster, assorted kinds of fish including salmon & tuna, etc. Vegetarian / vegan selections are a bit more limited, but no one should have trouble finding food to meet their tastes. The pastry chefs are to be commended as well, as some of the pastries and desserts were wonderful. Some of the pork selections are absolutely fantastic, definitely the most delicious we’ve ever had, anywhere. And, if you’re a fan of ice creams, their coconut flavour is to die for, and the dark chocolate is a close second. There is also a type of caramel / coffee ice cream that’s delicious. As much as we loved the resort, beaches and food, the real gems of Iberostar Ensenachos are the staff. On our return visit, we were welcomed as returning guests, often even by staff we hadn’t interacted with the previous trip. Everyone we met was pleasant, friendly and professional. Though everyone was great, some in particular stood out for us however, and felt like family after such a short amount of time spent together: Buffet: Armando & Yaima, wonderful, wonderful people. Always welcoming Marianki. The amazing & professional Carlos, always keeping us entertained & happy. The ever pleasant-spirited Daidenys. The remarkable wife & husband duo of Daily & Yuri (watching them work together in a busy buffet is like watching a dance, they’re so coordinated to their guest’s needs). Cleaning/housekeeping: Yudi, our chambermaid did a fantastic job, and always met us with a smile and a friendly chat. Belkys, always pleasant and singing, always made time to welcome us and ask how we were. Bars: My wife and I aren’t big drinkers, but Giselle in the lobby bar was always great. Zaidy at Ensenachos beach was a standout as well, as was Yadima there. Ensenachos Beach: The entertainment team here does an amazing job, Yisel in particular was always fun, and great at getting people active. Yuri met us with a heartwarming smile and greeting every morning, always finding us a good spot to set up loungers, and was wonderful to sit down and chat with during quieter times (not to mention exceptionally patient with our very limited Spanish). Mario, catamaran captain; my wife cannot swim, yet Mario always made her feel very safe & welcome, especially on rougher days if we went out. He always provided excellent guidance and info during our trips with him, and was a pleasure to spend time with. Customer Service: Geysi, the customer service manager… prompt, courteous and extremely professional. All in all, we’ve thoroughly enjoyed our stays at this resort, and cannot wait to return again. It rapidly became a place that feels like a second home to us.

Iberostar Origin Laguna Azul: Mixed

Overall a great vacation, staff was super-the best I have encountered on a southern vacation. Facilities were clean, beach was beautiful. Overall appearance of resort is striking as long as you don't look at the little things. There were some little issues...the chairs in the theatre are super uncomfortable, our party commented we couldn't appreciate the incredible onstage skills because it was so uncomfortable in the seats. Our patio door didn't open and the shower water was cold more than w [... read more]arm, but we didn't complain...may have been fixed if we had asked. Rainy season presents some challenges with leaks in ceilings and water removal, but given the circumstances, overall staff dealt with it very well. The buffet was my least favorite thing, the layout is congested and mass confusion, the food was not appealing to me at all and was the worst buffet I have experienced at a Cuba resort. Having said that--I didn't starve and I no member of our party of 10 got sick. We all enjoyed the a la cartes. The food will prevent me from returning to this resort, but otherwise, it was a great resort and I sincerley give a full star rating to the staffing.

Hotel Mojito: Soooo nice!!!

Maybe a little old but charming. What makes the magic of the Mojito is the employees, the cleanliness, the new and large beach with more than fifty palapas and a new snack bar and bar with toilets. The bedrooms would need love but we stay most of the time outside... Actually, they are changing the mattresses and it will be perfect. The best food of all Cayo Coco, the master chef is present at every meal and makes sure everything is under control. The staff at the front desk, bar, dining room and [... read more] all over the site are friendly, considerate and very approachable. This was a 9th time for me and I will definitely return.

Iberostar Origin Bella Vista Varadero: Nice Resort

Our group just returned, May 2nd. The grounds where nice and new but could have used more ground maintenance. The resort was clean, and the rooms were nice. We booked Elite swim-out rooms …. just be careful when entering your room with wet feet, tiled floors are very slippery. Room 10022 now has a broken hurricane proof glass sliding door. We tried the general buffet one night just to compare Elite restaurant, we were disappointed and went for the 11th floor Elite experience with stunning  [... read more]view and great food. Book your el-a-cartes early and make sure you eat at the Japanese restaurant. Beach was nice, and bar was nearby. No more strews allowed at resorts … good idea. No bar blinders were disappointing, except for the 11th. floor Elite bar. The same thing goes for alcoholic drinks …. The 11th. floor bar had the upper sleeve selection and not the Cuban bands. The Beatles bar in Varedaro was still rocking and a few great nights out. All and all, we enjoyed our stay at this resort.