Paradisus Princesa Del Mar: The Resort was ok...

the pools were great and awesome beach but 3 out of 4 treadmills were broken. The food here were the worst I've ever had, and this was my 6th trip to Cuba. We couldn't a good breakfast (no pancakes). It was the same kind of food for breakfast, lunch and dinner.

Melia Las Antillas: Beautiful Resort

The room,staff were excellent and the food was the best we've had in Cuba. Loved the beach and the pool. The only bad part was that the music with the entertainment was much to loud. It was so loud that it came to a point that we couldn't hear or understand the proformer. It does not need to be so loud. The guest are not far away from the stages. Louder is not better. We ended leaving then stopped going. Also I was disappointed in the Lobby Bar restroom. There was toilet paper instead of paper [... read more] towels in the ladies washroom. We wil certainly return Kathryn and Tim Dreher

Paradisus Princesa Del Mar: Amazing beach

Hotel was beautiful. The beach was amazing. Food so so. It’s Cuba. Weather was great. Hotter everyday. Our maid was awesome. The resort was very clean and has well established gardens. Very beautiful.

Sol Cayo Coco: Great resort

Great small resort. Staff are amazing, food was repetitive, but good. rooms were layed out good. Balcony. beach was nice. With lots of huts on beach. The entertainment/ shows could have been a little better. I would go back there

Melia Marina Varadero: Beautiful beach, food less than satisfactory

I have lower expectations for Cuba having been there 8 years ago. It took multiple calls to multiple people to get my sink stopper fixed. I wonder how many of the big shots at Melia are sleeping on pillows ? made up of a few layers of quilt batting ! Beautiful location, friendly staff, I just don't think they get support from corporate. Food poor at buffet, a la carte restaurants good. Beach restaurant with fish on sign and called 'Pescadore' (fish) had no fish. Very safe , sunny and 75 all wee [... read more]k 1/31 to 2/7.

Melia Marina Varadero: Beautiful resort!

It is a beautiful spot and well maintained ground. Room is clean although it is not brand-new. Service staff is well trained. Sunwing's on site rep is exceptionally good. Unfortunately, the food is almost uneatable. We realized that it has more to do with the general condition of the country; it is difficult for any chef to cook with non-fine-milled flours, rough rice and no fresh vegetable except cabbage and carrots. Cubans are very warm, nice and happy people.

Hotel Vigia: sol cayo guilermo

The resort is nice people are very nice first night of arrival the older at front man was kind of rude he gave us a room that sliding door could not open and front door was broken. next day went to front desk they told us to come back at 3 to get a better room which they did give us and it was nice ocean view sliding was hard to open but it did,There was a little problem with very small ants but that did not bother us we did let that ruin our trip also air condition was leaking water but what di [... read more]d not let that bother us.The food was okay and the staff was friendly I would recommend this to anyone do not bring money because exchange is not that great but for anyone that goes thier do not petty things bother you hVE GREAT SHOWS this to othe staff was a pleasure to talk to forgot my charger and they were really helpful.Upon leaving go all of my clothes to the staff that were friendly.Overall that trip was just we we needed but we did not let petty things bother us I would

Sol Cayo Santa Maria: Disappointed in this resort

We visited this resort back in 2015 and that is why we chose to return to this specific resort but we were disappointed this year.... Half the resort was closed which translated to at least half the services..... it should have been advirtised that it was half closed. A lot of the staff were busy on their phones or talking to each other....We didn't get beach towels for 4 days, had to fight to get bottled water in our room, had to change rooms twice because the first one wasn't what we had booke [... read more]d and the toilet wouldn't flush in the second one, and after 4 days of calling reception for maintenance (very unpleasant experience) with no resolve and the sewage smell all over our bungalow - we had to file a formal complaint with the resort's customer service and had to request to be moved again. Staff also didn't change the bedding. We also had to walk out of the a la carte créole restaurant where we had reservations as they refused to serve us!!! never heard if this happening before!! we had to go to the buffet!!!! It was more stress for us and back to customer service!! We enjoyed the beautiful beach, the pizza restaurant and the staff at the beach and pool bars and the buffet but might not return to this resort

Sol Cayo Santa Maria: Disappointed in this resort...

We visited this resort back in 2015 and that is why we chose to return to this specific resort but we were disappointed this year.... Half the resort was closed which translated to at least half the services..... it should have been advirtised that it was half closed. A lot of the staff were busy on their phones or talking to each other....We didn't get beach towels for 4 days, had to fight to get bottled water in our room, had to change rooms twice because the first one wasn't what we had booke [... read more]d and the toilet wouldn't flush in the second one, and after 4 days of calling reception for maintenance (very unpleasant experience) with no resolve and the sewage smell all over our bungalow - we had to file a formal complaint with the resort's customer service and had to request to be moved again. Staff also didn't change the bedding. We also had to walk out of the a la carte créole restaurant where we had reservations as they refused to serve us!!! never heard if this happening before!! we had to go to the buffet!!!! It was more stress for us and back to customer service!! We enjoyed the beautiful beach, the pizza restaurant and the staff at the beach and pool bars and the buffet but might not return to this resort.

Sol Palmeras: Amazing Resort

Never dissapointed at Sol Palmeras, the layout is perfect east to het around. The gardens are beautiful constantly being cared for. The pools are cleaned and cared for all day long. The beach is stunning and the sand is silky for your walks. In my opinion the best ala Carter’s were the Italian and Chinese, I was disappointed that the seafood and steakhouse were not open. The rooms were spotless. The staff were friendly and very accommodating. This was my 3rd time to Sol Palmeras and I can’t  [... read more]wait to go back.

Melia Jardines del Rey: Horrible Resort

12 hour delay through Air Canada. No pool towels for days. Bottom floor in our Villa and it smelt like sewage the whole entire time. Lost power for a whole night. The whole resort ran out of bread for days. Ran out of champagne. Staff were rude and not friendly at all including front desk. We will never go back there!

Melia Cayo Santa Maria: Reliable Quality

Our third visit to Melia Cayo SM, after a few years absence. Facilities in excellent shape, reflecting upgrades visible on exterior finish, grounds, and interiors. Staff as always charming and attentive. Location exceptional: glorious sea, broad clean beach, pools very comfortable. Drinks very good, food fine if one is selective: the basic materials mostly good, but finish uneven. We were disappointed that the menu in our favorite place- the resto overlooking the beach- has been shrunk. Nonethel [... read more]ess, an idyllic place for lunch. The one a la carte restaurant tested this time, the Tex-Mex, was OK: ambience and service very good, beef as expected sub-par. Overall, a wonderfully rich and relaxing week, once again!

Paradisus Princesa Del Mar: 5/5 except for food..

Hotel itself is beautiful. Beach is amazing, grounds and buildings well kept, pool was always clean and so nice. Our hotel room was average (our shower head sucked, but otherwise no issues). Maids always kept clean and never had any issues with our room. Staff all around were very kind, best staff was at the snack bar and cigar bar. Very quick, kind, and friendly. Some of the staff at the lobby bar were quite rude, one instance I asked a female bartender for water because we didn't have any more [... read more] in our room and she said they were out of water. I asked where I could get some and she shrugged and rolled her eyes. Javier at the lobby bar was the best staff member there, he was hilarious. Lots of premium liquor brands available I(especially at Cigar bar). Absolute, Crown Royal, Olmeca, Canadian Goose. My boyfriend and I both got food poisoning, throwing up for 12 hours straight. Sometimes the buffet was empty and you had very little selection. Pasta was always liquid, you get noodles in a bowl of soup basically, the daily "specials" they always seemed to run out of when we got there. Very repetitive. We didn't go to any Al La Cartes, but we heard they were all horrible, except for Japanese. Met a couple who stayed on Royal side and came to the buffet because food was even worse on Royal side. Entertainment every night differered. Excursions were a lot of fun and glad we did the Havana and Jeep Tour. Lots of bug bites, but you can never see the bugs. You don't need a band or anything to use the Royal facilities. Only had very good encounters with security staff, very kind and friendly. Even though the food was horrible, I would still go back because of value and the beautiful resort. Just be prepared to suffer when it comes to eating. My boyfriend and I aren't picky eaters at all and we had a lot of issues. Overall, would go back for value and beautiful resort, but prepare yourself to dread having to eat!

Paradisus Princesa Del Mar: Great resort

Paradisus Princesa Del Mar is a great resort! The grounds are kept fantastic, there is always someone cleaning common areas and the bathrooms. Our room was in villa #6 (the newly refurbished villa # 6, yes there are two villa #6's). Our room was #6327, new bed and furnishings, mattress was quite hard but new, 2 double beds which we kept sliding together, so a king would have been prefferable. Bathroom had a walk in shower, and was ample size. We had an ocean view in the distance, which was  [... read more]a bonus! We ate at the buffet for breakfast, usually omelette station, lunches were either at 24 hour snack bar with burgers, ham and cheese sandwiches, tuna salad sandwiches etc, all were good. Or we would eat at the beach grill which was our favorite, but very busy. We ate dinner at the Cuban, Sakura, International and the Oriental, all were good with excellent service. We really enjoyed the night shows, piano bar and just relaxing at the Corona cigar bar, where a special shout out to Jean, Liuben, and Victor for their great service, smiles, and just a wonderful sense of humour! The lobby Bar was a nice spot to sit and meet new friends. The beach, well it's Cuba, some of the best we have been on, lots of Palapas, clear water, endless walks, simply amazing! I will say, Cayo Coco has slightly better sand though. I would like to mention that the manager Leo met all the guests at arrival, gave us an overview of where to find things, and showed us the property map on the wall. Throughout the week he would walk around the lobby and check to see that all the guests were enjoying their time or if he could do anything to assist me, that says a lot about how much he cares about the guests and the service his staff is providing!

Melia Marina Varadero: Great Resort!

My 16-year-old daughter and I stayed at the Melia Marina Varadero for 5 days. It was a great experience. The resort is very clean, our room was lovely and the view overlooking the pool and ocean was amazing!! Special shout out to our maid Barbara who would leave us notes and left our room looking incredible every day. The buffet was ok, we always found something to eat. We ate at two a la carts – Mediterranean and Latin, both were very good. I spoke to folks who upgraded to The Level  [... read more]and they said it was worth the extra money as the food was better up there. We tried lunch at the beach restaurant one day and were really disappointed. It was a mini buffet with about 8 items. We ended up going to the main buffet and saw other families do the same thing. It’s such a nice spot, it’s a shame there wasn’t more variety/larger buffet there. Unfortunately, the beach grill was closed for the five days we were there. The pool and beach were both pretty amazing. There were always lots of chairs around the pool and at the beach. The beach is a short 5 minute walk, no need to take the shuttle unless you really want to. The service all over the resort was excellent. I was pleasantly pleased with how quick everything was. Everyone was so helpful and friendly. I was a little worried going to a resort where Wi-Fi was only in the lobby and you had to purchase the service. Turns out it was a great way to unplug. We allowed ourselves only 1 hour each day to go online (for only $1.00 per hour) check out email, etc. We got our daily fix, and then went back to enjoying our vacation. A highlight was snorkeling. For only $20 per person we took a sailboat (with resort staff) to a reef where we snorkeled for 1 hour. There were so many fish, it was a great way to spend the morning. Remember bug spray at night. The mosquitos had lots of fun with my ankles one night and I’m still itchy almost a week later. I would definitely return to this resort and recommend it to others.

Paradisus Rio De Oro: A resort more for older folk!

Overall the resort was good. But we are in our 60s and felt young! It’s nice it’s adults only but it isn’t for a younger age group. We would not consider it to be a 5 star, but I suppose for Cuba it is....it’s in need of some repairs and paint. We had requested a room not on ground level and upon checkin were given ground level but our request to change it was quickly done. The room is nice but the steps from one level to the other are a safety hazard in my opinion. We found the buffet  [... read more]food got tiresome and because there were no warmers (just regular lightbulbs above) for the most part it was barely warm. You are guaranteed hot food at the pool restaurant. We went to the international and Cuban a la carte restaurants and weren’t overly impressed..we actually didn’t bother going to any other a la cartes. Getting a coffee was a fiasco! At breakfast it was served at the buffet but other meals (including a la cartes) the staff had to go out to the lobby bar to get it...made no sense! The night entertainment was “ok”...the best performance being the aquatics ballet. Typical of any resort, people reserved their lounge chairs at the pool, even though the resort specifically said this was not allowed. The beach had plenty of lounge chairs, you find a spot and a worker will bring you chairs. The resort grounds were beautiful and very well maintained. We’d read previous comments of poor lighting on the grounds but this really didn’t seem to be an issue to us. We had a relaxing vacation, would we return to this resort...probably not.

Paradisus Rio De Oro: Good for cuba

We had issues with our room, no hot water two days, water dripping from ceiling door hard to open from outside. The buffet had decent food but the al cart restaurants were very poor especially the international, we walked out. Pool was nice but had some algae growing in corners on bottom all around the swim up bar, beach is nice for walking or lying on but lots of rocks getting in and out. Would we return, not a chance but is better resort we have stayed at in Cuba

Melia Marina Varadero: Not 5 Stars

Our room was quite run down. I was surprised that the Melia Marina was advertised as 5 stars. They also said that they have tennis courts so being tennis players we brought our racquets and balls. We were told the tennis courts were “broken”. The customer service arranged for us to play at a nearby resort but when we got there the security person had not heard anything about us so wouldn’t let us in. We had a late night flight and since we had to check out of our room at noon we used o [... read more]ne of the courtesy rooms to shower later in the day. The courtesy room was disgusting from having been used by several others before us and there were no clean towels. They apparently book the courtesy rooms every 1/2 hr. With no cleaning in between bookings. Having said that, the food, drink, and entertainment were ok, but definitely not 5 Stars.

Melia Marina Varadero: Fun, interesting and the unexpected

We had booked a Studio marina view however on arrival we were given a pool view with an upgrade to the Level which was a fair trade and we were pleased with the extras the Level comes with. A la carte restaurants are not any better than the buffet which is adequate but not for a fussy foodie. Staff were amazingly friendly and accommodating. Pool and beach both very nice..

Melia Jardines del Rey: Great place

Clean , good food, friendly staff , beautiful beach , entertainment was entertaining, great value would return for sure . lots of seating at the beach sunsets activities food drinks sail boats beach towels was the only downfall