Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Yo yo girl  - 

Verified Purchaser

Paradisus Princesa Del Mar: Beautiful resort but needs some work

Lovely resort but showing a bit of wear and tear, videos and pics are misleading. They showed the royal section which is only available if you book it, otherwise you are on the crowded side of the resort. Room was clean and chambermaid was lovely and always greeted us with a smile. The room was musty when we turned on the AC. The bathroom fan was broken. But otherwise quiet The sand fleas /no see ums were horrendous, I counted 150 bites on one of my husband’s legs and he had to visit the hospi [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Good value resort

This hotel offers many features for teen-twenty year old families. Many sports, games, dancing at disco, nightly show performances and the best beach in Cuba. Victor leads the entertainment team well and interacts positively with guests. Maintenance falls a bit behind lately as some signs of wear but the resort itself overall is good.

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Tracey  - 

Verified Purchaser

Playa Vista Azul: Beautiful resort

Clean and newer resort. Welcoming lobby with view of infinity pool and ocean. I enjoyed the variety of food available from the fresh grilled fish, roasted chicken, stewed beef, pork to the sauteed vegetables and salad bar with fresh lime wedges. There was definitely something for everyone. I completely disagree with comments about food in Cuba being subpar...it is different. Just as Cuban people visiting Canada could say about some of our food. I thoroughly enjoyed trying new dishes and app [... read more]

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Rhodora  - 

Verified Purchaser

Melia Marina Varadero: Amazing Overall Experience

Hotel met our expectations, food and drinks were so good, pools and beach is absolutely amazing. Except for the overly late waiting for our room, we will still recommend this property to all our friends, families and colleagues.

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Vlad  - 

Verified Purchaser

Melia Internacional: 100% beautiful resort

Rooms excellent, service friendly,hotel very clean, good selection of alcohol, plenty of beach chairs, large pools, helpful staff,good experience overall! Close to town, beautiful beaches! Nice spa. Service 24 hours!

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Janice 02  - 

Verified Purchaser

Paradisus Princesa Del Mar: Not a 5 star.

First let me say this, the staff for the most part are wonderful. Now onto the not so goods. Our first room from the moment we entered smelled like mold. Not musty, not mildew but mold. Signs of it were throughout the main room and bathroom. Spent one night in that only to be awoken by what one would think was an earthquake. Umm no, our bed broke! Went to front desk and spent a few hours sorting that ordeal out. Finally ended up in a room with 2 twin bed which we pushed together for the  [... read more]

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Private  - 

Verified Purchaser

Barcelo Solymar: Barcelona solymar

From the moment we drove up I was slightly optimistic with the bright exterior colors. My party vacationed from feb 17-24,2020 We arrived late due to flight delay. Once we checked in staff was not that friendly but tired... which we later found out the entire staff is older and exhausted. Entertainment was minimal and I’d rate it a 1 star for rooms in hotel 2 star for Bungalow rooms 5 Pool 2 fountain broke, lights not working, no music and pool bar below service level was the pits . Re [... read more]

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Private  - 

Verified Purchaser

Grand Memories Varadero: Sunshine in February

All in all a beautiful experience. The beach, pool and buffet were great. My complaints would be the distance from my room to the beach and buffet - about a 4 or 5 minute walk to each - hard on my feet. Big resort so there were long lines for service at bars, reception. Also, the beach area was separated for Diamond Club so we others were crowded together and further down the beach. Would not recommend.

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MICHELLE  - 

Verified Purchaser

Club Tropical: not so great

We spent week here, we were in the jail or dungon. the new part of hotel was much nicer. The foods was hit and miss. The beach and ocean were wonderful. location was nice cause it was on the strip but the street noise was constant.

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Another wonderful visit

This was our 10th trip to Cuba and our 5th visit to the Paradisus Princesa Del Mar. We have another wonderful vacation. The weather was fantastic and we had a lovely ocean view in the building we had requested. It was wonderful to see old friends, such as Liuba, Diane and Luisa who served us during breakfast and lunch. We enjoyed catching up with Yusmila in the piano bar and we had 2 incredible meals cooked by Evelio at the Sakura Japanese Restaurant (one was the teppanyaki style and the other w [... read more]

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Private  - 

Verified Purchaser

Melia Marina Varadero: Not good

Everything was in poor condition. Cracked tiles on grounds. Food didn't seem to be replenished during meals when they were empty. Specialty restaurants had very slow service. A lot of things on the menu were not available. Seemed to have run out of wine late in the week. Coffee in room was only replaced once and there was no sugar or milk. I have been to Cuba a number of times and this was the worst resort I have stayed at.

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Barb  - 

Verified Purchaser

Sol Palmeras: Love the Resort

We have been to this resort many times we absolutely love it, for us it is home away from home. The staff is amazing, friendly and very helpful. There is plenty of entertainment all day and evening. Rooms are clean and comfortable.

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Deanna  - 

Verified Purchaser

Hotel Los Cactus: Great vacation in Cuba

We have stayed at this hotel 8 times. We also book the gardenview suites. The staff is excellent. The food is average as is expected in Cuba. They run out of things but usually arrive again a few days later. The beach is spectacular and pool is nice too.

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Tatstep  - 

Verified Purchaser

Resonance Blu Varadero: Awesome time!

I had a lovely time at this resort with my friends! Beach was beautiful, 2 pools and swim up bars, nice selection of drinks. A good nightlife disco and entertainment. Go to the Italian al carte for good pizza. Rooms had some small issues but nothing major (friends tv didn’t work) but who watches tv on vacation anyways! Would go back!

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Private  - 

Verified Purchaser

Melia Las Americas: Amazing vacation!

Our stay wa amazing. I loved this resort, the service we received was so great. We had beautiful rooms in the bungalows but asked to be closer to the main hotel for mobility reasons and were accommodated right away. We never had a bad meal and loved the 2 a la carte restaurants we went to, our favorite was the grill. Pools are amazing, the one near the bungalow was closed for renovations and only opened up or last day there but the were never any issues with crowding at the other 2 poo [... read more]

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Bazooadez  - 

Verified Purchaser

Melia Las Americas: Amazing resort

The hotel is wonderful. The food is increatable good. The staff was superb. The beach and pool are out standing. We are planning to go back next year. The golf course was very good with some good challenge.

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Kate_ontario  - 

Verified Purchaser

Playa Vista Azul: Family vacation...disappointing stay at hotel

This was our 5th trip to Cuba, our first to Varadero, likely our last. We are not picky eaters, we've never had problems finding something to eat at other resorts. However, this was not the case here. The buffet was horrible. Not many options and the food was always cold. For the most part, service in the buffet restaurant was quite slow. There were times we did not even receive water at breakfast or lunch. Beach: Left side of the resort - the beach is cramped. The beach area is narro [... read more]

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Private  - 

Verified Purchaser

Melia Marina Varadero: Good but not great

Firstly, I will say that the hotel was OK for the price we paid. That said, there were many basics lacking, and I don’t know if they were a result of Cuba embargoes or the hotel management. For example, the buffet never had enough dishes, cutlery, fruit or even water to serve the guests. The staff seem to be in a mad scramble to find clean cups to bring guests. Water was very hard to come by, and if you wanted to be served a drink at the buffet - good luck! There were also never enough clean t [... read more]

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Private  - 

Verified Purchaser

Los Delfines: goood as usual

the hotel was the same as the past years, It is the 8th time we bokk at this place. I understand that the laundry company has problem and the towel where tuff to get, but it hapened previously. This year is a bad year for Cuba and we knew about it before leaving. But at the hotel there alway was something at the buffet that we where able to eat as we wanted. The advantage of the Los Delphines is that it is right in the city and there are restaurant all around that we can eat very well for v [... read more]

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Private  - 

Verified Purchaser

Sirenis Tropical Varadero: Great resort

The resort is beautiful and the drinks are great. The staff could be friendlier and it seemed that they were understaffed. The food was also not the greatest but the beautiful beach made up for it. overall great vacation

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