Awesome service, shows, food, ambiance! Would definitely recommend! All of the staff were very nice and welcoming, and there were a great variety of restaurants and activities. We spent most of our time on the beautiful beach, but we also really enjoyed the shows every night and especially the pink party on wednesday!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
TRS Turquesa: Great resort!
We enjoyed our stay at the TRS Turquesa in Punta Cana. From the check in to the check out, we were well taken care off at all time. Very friendly staff, they were attentive to our well being and happiness.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
JayTere -
Verified Purchaser
Bahia Principe Escape Aquamarine: Something for Everyone
Beautiful and very clean rooms and resort. Food at Restaurant and also the buffet was excellent!! Great activities and pool bar team! Lush full trees and very nice beach with miles along the beach you can walk.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Bahia Principe Grand Bavaro: Awesome Resort
This resort was everything we expected. The grounds, the beach and pools are fabulous. The food was great, always something to eat. The rooms were very clean. The rooms are dated but clean. Yes there were a couple of mosquitos, but we were not bit or anything like that. Would go back. They have multiple pools and always were able to get chairs around pools. They had lunch at pool area each day. The weather was great.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Pilot Pete -
Verified Purchaser
Majestic Elegance Punta Cana: Like going Home..again.
This was our FIFTH week with the Majestics.(Feb28 to Mar 7) We stayed in a swim up room on the family side, directly across from the swim up pool bar. The room is pretty much the same as it was before, but in good shape considering it is around 15 years old. We heard that some renos and updates are planned for later this summer. From check in to check out we were treated great by all staff. This was a milestone birthday for me and Yessica led the Italian Dinning room staff in singing Happy Bir[... read more]thday and delivering an impromptu birthday cake on the day. With very few exceptions everyone we encountered was clearly happy with their work, smiling and joking and eager to make us feel welcome. That is the prime reason we are repeat visitors to Majestic.and this being our 30th Caribbean Vacation. .Food, and drinks were very good, and with enough options, there was always something to enjoy and even at non club level, top shelf liquor (imports) were available. To make things even more enjoyable we had perfect weather the whole week, Hot and Sunny. The only damper on the trip was the Air Canada rep assigned to the Majestic Elegance. Our Welcome booklet advised to attend the briefing on first morning but she was not easy to find (not in lobby as stated) and would not advise time for departure shuttle until day before departure. Even then I had to track her down. NOT the Hotel's fault in any way. As for the Majestic, Will we make it a Sixth Visit ?? Very Likely..
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Melia Caribe Beach Resort: 8 days at Melia Caribe
The resort is located on a beautiful stretch of beach. There is seaweed, but the location changes daily with the winds. Water is crystal clear when the water is calm ~ warm and wonderful for swimming. The lobby is very beautiful. Modern, well maintained, and comfortable. Some staff members are great and genuinely try their best to provide a good experience (such as some servers and housekeepers), others (such as front desk, restaurant reservation, and bar) are dismissive and reluctant to help. I[... read more]n the restaurant we mostly got our own drinks and coffees. When staff do ask what you need (ie., towels, coffee, bath robes), you tell them and they say "sure" but never bring/forget the requested items. The property itself is beautifully designed and the grounds have the potential to be lovely but at this time, maintenance is visibly lacking (likely shortage of staff). The food is delicious, great selection and variety. Evenings are quiet, there are some nice shows but not much to do other than walk and admire the scenery. The lighting at night is stunning. Really beautiful design and a pleasure to experience. The main pool is big and very beautiful. Water is clean and clear, doesn't smell of chemicals. The pathways around the pool however are rather dirty and it's best to walk in shoes. Despite us being at the resort in high season (feb-march), there is a lot of construction work (building new pool cabanas, pool walkway repairs with concrete). The pool was still very enjoyable. There are gorgeous palms and everything is close. We liked the entertainment in the pool and the public restrooms (across the resort) were exceptionally clean. Rooms are okay. Design is minimalist and a bit dull. Bathrooms and balcony are fine. Beds are comfortable and bedding is clean. Checkout was quick, but checking in took forever (at least an hour) despite there being only about 6 people arriving. Many staff walk around in groups talking and joking but ignore visitors. The staffing and service is truly the downfall of this resort in our experience. Careless and non attentive staff in 2023. Overall, this resort has the makings of an awesome place. We enjoyed our time here (week +) and are grateful for the tropical experience. Covid has definitely left its mark on this resort and we hope that in the future, they recoup service level and cleanliness/maintenance to pre-covid levels. Additionally, we hope staff is provided more training in customer service and can improve in years to come. We'd give this a total of 3/4 stars max in 2023, 3 for service and matinenace, 4 for location and overall design.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Cormil -
Verified Purchaser
Riu Palace Punta Cana: Riu: Second to None !
Room cleanliness; food adequate and I had no problem finding food I liked; bar service excellent; friendly staff; beautiful resort.
xxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxx
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Occidental Caribe: Disappointing
We were a group of 6 leaving from Halifax NS joining two other couples from Toronto and Manitoba to arrive in Punta Cana on February 26, 2023 at 10:30pm. Our flight was delayed and we did not arrive at the resort until 10:30 am on February 27, 2023. Although we paid for our rooms, no rooms were available upon arrival which was upsetting as we had no sleep with all the delays. We were told to check back at the front desk at 1pm then 2pm then 3pm.
Our upgraded room was to included Beach towels i[... read more]n room, welcoming Rum, robe/slippers and beer in fridge. We had none of that although later in the week customer service provided us with the rum. As well, we were to receive 4 meals at restaurants however we could not make reservations until we received a room. Once we finally were given a room and we went to customer service to book reservations they told us there were no reservations available. We challenged this and did get reservations however it added stress to the trip. Again more stress to our vacation. The bathroom towels were not consistent and often we were short. We had a leak in our bathroom which the maid was clearly aware as she placed a towel underneath. I am not faulting the maid crew as it clearly appears to be a supply issue for towels. The clientele for the first number of days were families from infants to grandparents. The day before we left buses upon buses arrived with student groups and the resort became unenjoyable and we could not wait to leave. The resort and our carrier should have warned us of that when booking. We requested a late check out on our last day due to our flight time however they would not give it even though we did not use the first night due to our delayed arrival and they subsequently received payment twice for that night.
No late check out even though we only received 6 of the 7 nights we paid for. Very disappointing.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Anita -
Verified Purchaser
Vista Sol Punta Cana: Disappointed - choose another resort!
We were at this resort on February 22, 2023 - March 1, 2023. We prefer smaller resorts, hence why we selected this one.
Beach: The beach and sand was beautiful, but not nearly enough beachfront property for so many people. Packed in like sardines, if you could even find a chair.
Vendors: Vendors, vendors and more vendors! We skipped going to the beach a few times cause they would harass you every few minutes no matter how many times you would say no thank you. Was surprised they were all[... read more]owed on the actual resort property to harass you all the time! I do mean 'harass'!!
Bar Service: Terrible lobby bar service. Didn't matter if you tipped or not. The bartenders paid more attention to each other than customers. Keep in mind if you enjoy beer, they only have Presidente draft beer and that is at all the bars. Drinks and beers are served in small plastic glasses and sometimes, the beer tasted soured. We actually went to a local store and bought beers for our fridge since service was so slow and they close exactly at midnight. note: only water is provided in your fridge (see below)
Housekeeping: Rooms are not very clean. Bath mirror had not been cleaned all week and it was dirty when we got there. Shower has mold, dispensers were empty when we got there and not once refilled. They would forget to replenish towels and toilet paper of all things. We hid toillet paper so they would replenish!! They do not provide face cloths, just 2 bath sheets and 1 hand towel and that is for 2 people! Sheets had not been changed all week!! I actually threw my top sheet on the floor, thinking they would provide new sheets. They reused the top sheet from the floor!!!! We tipped every day and made no difference whatsoever. We were not provided with a Do Not Disturb sign for the door, so beware that housekeeping could walk in anytime! When I asked for one, they could not understand what I was asking for. Please note: They do not provide creamers for your coffee in the room. Sometimes they didn't even replenish the coffee in our room. They only provide water for your fridge. Hubby would take water from housekeeping carts because they would only leave us one bottle most of the time, and would leave the part opened bottle from previous day for coffee maker.
Pool: The pools are beautiful, however be sure to get up by 6am to get a pool chair at the main pool. People would put towels on chairs and leave for the day. Out of a week stay, we were only able to obtain chairs once and that was because some people had left. They truly should keep on eye on that because chairs would sit empty from 6am to 6pm when the pool would close down for the night.
Gounds: Very well kept and I will give them credit for that.
Food: We only tried the Japanese Restaurant. Food was ok, but not really Japanese! Buffet was typical. Good variety, but seemed to be the same every day. Some food items didn't have a label, so who knows what was being served. No milk at the coffee machine, so you have to look for it around the buffet somewhere. You can't go in with swimsuits/coverups, so be prepared to change clothes all the time! I recommend the Food Truck on the beach as they made great burgers and fries. That food truck was much better than the actual buffet!
Spa: The spa was amazing and recommend Dominicia! If it wasn't for the spa, I would give this resort a 1 out of 5.
Things to do: We saw yoga, aquafit, etc classes on the beach, however we were never provided with a schedule, so we had no idea when anything was being offered. There isn't much to do at night. Pool bar had comedy shows or something, but only in French. Shows at the theater every night, and beach party twice a week. Be sure to go to the theater early cause you may not find a table or even chairs. Place gets packed because there isn't anything else to do.
We will NEVER go back to this resort, nor would we ever recommend. I am disappointed in this place and should have gone somewhere else for $2025.00!
I am giving this resort a 2.0 and that's because the spa was wonderful and for only that reason.
Strongly recommend going to another resort and definitely NOT this one.
PS: brings lost of money because they EXPECT to be tipped ALL the time!! Also, keep in mind that everything closes at midnight, so no snacks or drinks to be had.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
VIK Hotel Arena Blanca: Great Resort
Food was really good and it was nice not to have to make reservations for the rotating ''À la carte'' restaurants (Mexican, Seafood and Italian). Buffet also had a nice selection and the food was great!
Grounds are very well kept, public bathrooms were immaculate all over the resort.
Rooms were well maintained, great maid service everyday. Water and toilet paper replenished everyday.
If you are looking for a ''party place'' this resort is not for you. Although there were shows nightly, it [... read more]was low key and average. But this is place is great for relaxation to recharge your batteries.
Like the fact that it is on the ''smaller'' size, everything within easy walking distance.
The beach is this section has been somewhat eroded but still beautiful. This is no fault of the resort.
With all the ''open air spaces'' (lobby, theater, dining facilities) we didn't feel that masks were required anywhere. Hand sanitizers were readily available all over.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Occidental Caribe: Poor Customer Service
The hotel was mediocre at best. We had booked a superior room with a king sized bed. Our assigned room had two double beds. It did have a fantastic view of the ocean. The room was supposed to be stocked with water, pop, a bottle of rum, beer and snacks. The water was hit and miss dependant upon what they had on the cart. We never had beer or snacks supplied to the room. We eventually got a bottle of rum after speaking to guest services twice and our Air Transat Representative twice.
W[... read more]hen we tried to book dinners in the restaurants, we were met with great resistance and told on Day 1 that there was no space available in any of the restaurants. We refused to leave customer service until we had some bookings as our package allowed for four choices. The food in the restaurants was good but they were only half full so I am not sure why it was so difficult to get a reservation. Any time we went to customer service for an inquiry, we were told to come back later as no one was available to assist us. Overall I would say the resort did not live up to the promised package and the building was somewhat run down. We enjoyed the weather, but were generally disappointed with how we were treated while there - the remainder of our group had an even worse experience due to a delayed flight. They gave away their rooms so they were not able to get into a room until 4 pm on the day of their arrival after having been travelling all night long! I blame it on the management of he resort as the workers- with the exception of Guest Services did the best they could with what they had.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Shell -
Verified Purchaser
Bahia Principe Escape Ambar: Amazing resort
The resort was beautiful. Our butler was so helpful Samual always made sure we had everything we needed and checked in on us all of the time. Our maid service did a great job but they could do more special things in the rooms to make their guests feel special. I tipped every day and there were no flowers or characters made with towels nothing so that was disappointing. The food was over the top. All the restaurants we went to were amazing. The pool was great spent most days there the service at[... read more] the pool was amazing Marlena and Bianca kept the drinks coming and always happy. We were very disappointed in the beach very rocky which surprised us because everyone raved about the beaches in Dominican. They have not been to Cuba or Roatan. Those are beautiful beaches.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Coco Punta Cana: bad resort ever
the hotel is full of local people, sometimes they will ask you if you need cocain especially in the disco and casino, at first day they gave me a dirty room that smells of mold, they don't want to change the room I stayed up and negotiated with them until 4 am, after that the guy wanted money under the table, I gave him $20 and he gave me a premium room, the buffet is good, the beach is not the best, the service is very bad ,people are always angry and disrespectful you feel like you are botheri[... read more]ng them when you ask for a drink.
in conculsion forgotten this resort if you do not want to be disappointed during your vacation.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Mgif68 -
Verified Purchaser
Margaritaville Island Reserve Cap Cana Hammock: Beyond my expectations!
The resort is the perfect size easy to get around. The restaurants were the best I’ve eaten at in the DR and no reservations needed. Huge plus! Very modern no cash needed for anything. Room key is on your bracelet very handy. Touch less elevator buttons. We stayed in the adult section but the family section was very quiet no problems. The rooms were very nice and clean with large balconies and outside seating. Lobby bar always had some kind of entertainment going on in the evenings. Super frie[... read more]ndly and helpful staff. It’s the first resort that I would consider staying at again. The only cons I would say is the concierge service which is really just a pressure salesman to buy timeshare in their villas. I found that to be a real turnoff, he was quite pushy. And the beach area wasn’t great but the pool area was awesome! Cap Cana is literally 10 minutes from the airport so also a bonus. Overall I would definitely recommend this resort, service, food and high tech features were all great.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Caribe Deluxe Princess: Fabulous resort in every aspect!
As a seasoned all inclusive traveller, I cannot say enough about this resort! From the check in, to the food, grounds, rooms, pools and beach, it was perfect! The grounds are like a nature park and kept immaculately. I can honestly say I have never stayed at a resort as well maintained or as clean as this one. The layout of the main buffet restaurant is brilliant, as the food area is in a separate space, closed in by sliding doors, separating where you dine from the commotion of where you ge[... read more]t the food. While we did try one a la carte restaurant (Mexican), we ended up cancelling the others we had booked. The buffet was fantastic. The fresh salad/vegetable options, we could not get enough of.
The location of the beach was about the best on the strip. Wide beach and not crazy busy, like other parts of the beach strip. There could be more beach loungers and palapas, as one did have to get to the beach early (7:30ish) in order to secure a shady spot and lounger.
Rooms were recently renovated and beautiful. Loads of hot water, comfortable beds and AC worked perfectly.
There were a lot of families and young children at this resort, so if you are looking for a more mature, quiet place, this might not be for you. That being said, we did not encounter any noise problems or loud, misbehaving travellers. We had a fantastic week and would return in a heart beat!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
RJK93 -
Verified Purchaser
Melia Punta Cana Beach Wellness Resort Adults: Disappointed deffinetly not not enjoyable!
Having travelled extensively throughout the Caribbean I know a quality resort and this is not one. Upon arrival front desk is trying to up sell us for an additional $800.00 USD what they said was a recommended Level Experience. We purchased a Premium package and did not upgrade to The Level. So first day on Beach we experienced the management taking towels off chairs as people were not in the chair for a half hour. So you could not go to lunch, walk on the beach or even go for a swim and exp[... read more]ect to come back to your chair. There were not enough chairs for the amount of people staying at the hotel on beach or by the pools. Chair theft and arguments were common. There is only one bathroom for the beach and restaurant and line ups were long. Only one bar on beach and water downed alcohol. The bar was at the far end of the beach by the bathrooms are. If you are in the premium the lunch and breakfast was buffet and the food and coffee was always cold. There was only one guy for eggs and omelets. There was no bacon after 8 am. You have to go each day to book your ala carte dinner for the next day. By the third day we gave in to Level up of an additional cost of $560.00USD as we only experienced frustration and disappointment. Once you Level up you now had another bathroom you could go to. You now also had premium alcohol and ala cart breakfast and lunch were food and coffee was hot. We have been to other hotels were you have Lunch and breakfast as ala cart and you booked two to three day for dinners. Also other hotels were you did not need to book reservations at all just walked in to restaurant and they would seat you if room if not you wait or go to another one. The room was substandard paint pealing off ceiling in bathroom tiles damaged and caulked over. The floor drain had a sewer smell and small black flies continuously came out of drain. Had to put towel over the drain and keep door closed to keep the smell from entering the rest of the room. Complained to front desk nothing was done. Our patio/balcony was on the ground level which was fine except that hotel staff used it as a short cut carrying equipment to and from where they were going within three feet of balcony there was no privacy. The flower beds were all dead weeds wild grass not flowers which is not usual for Dominican. This was and Adults Only Hotel and just outside the room door was a Kids water park from the sister hotel next door. Why is the Waterpark not at that Hotel? Hear kids yelling all day long we came on vacation to get away from that and booked an Adults only but did not get it as even on the beach there would be kids and parents walking around up by your chairs. Its one thing to be on the beach walking but not walking around especially when you are on the roped in area of the LEVEL Beach Area. We could go on and on about our disappointment with this resort would not recommend it to anyone. It is a 3.5 -4 star at best if you Level up.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Eligha -
Verified Purchaser
Catalonia Bavaro Resort: First time in a long time
We went to the Catalonia Bavaro Golf and Beach resort,
Check in was easy but i do not understand why they want all guest to come back and check in a 3pm, it makes for a rush at the counter at that time.
The front check in staff all spoke good English,
The front lobby bar was awesome, Sarah, Icelia Nicole and Kelvin were fantastic there was another male manager there but forgot his name, he was great as well. The staff there was hopping at night and service was great.
We spent a lot o[... read more]f time between the Pool and the Beach, Jessica at the beach bar was fantastic, she always greeted us with a smile and a nice hello.
We ate breakfast and lunch most times at the Pool restaurant Maria at the counter of the pool restaurant always greeted us with a smile, Yanny was our server and took care of us most times though we would try to go a different server in the morning to spread the wealth around.
The a la carts were good we went to them almost every second night as we found the main buffet was very repetitive.
Overall we had a great time
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Catalonia Royal Bavaro: No comment
I stayed in this hotel just to sleep found it very boring no activities to do during the day The family side had more excitement during the day. Never will I book with an all adult resort. The buffet was small and not selection to choose from. The only thing I can say it was absolutely clean at all times and most of the staff were really nice
I â¤ï¸ the Majestic Colonial
We have been several times.
There are 2 buffets for breakfast, one that opens early at 7, and closes by 10, but don't worry as the beach buffet opens at 930 and stays open until 5.
The servers are friendly and quick to seat you and get your drink order.
Table cloths in the one buffet and more casual at the beach.Several restaurants for supper choice, two require reservations.
I found the food has not been as good as in past years, maybe because of covid and tr[... read more]ying to get back to norm.
The food was overly buttered, or salty
More deep fried, or over sauced.
You will not walk away hungry, but I sometimes found it lacking satisfactory
Always clean, always friendly.
The grounds and lobby are beautiful. Colorful flowers and the tiny hummingbirds surround the walkways.
The pools may be missing a few 1" tiles, but you see maintenance working, painting, replacing tiles.
Some of the servers Joel at swim up, Meceadis and Alexis at lobby and sports bar.
Femmy at restaurant.
The entertainers work so hard to involve you in activities. Their shows, if you have never been are very entertaining, however after 4 weeks .....
The rooms are large but feel damp.
We had a room near swim up bar and that is where water aerobics and games are.
I personally found music far too loud.
Their Thursday vendors are super annoying as they push and pull to come to look at their items.
If they were to back off, more people would look and probably buy.
Their casino is small.
The sports bar is great for anyone wanting to catch a game and meet fellow sports nuts.
The washrooms are cleaned frequently which is a plus.
This resort is large and is connected to its sister resorts which you cannot use.
The maid Danida was so kind to us, ensuring we had our coffee, towels and tp.
Even the guy topping up bar fridge, asking if we needed anything.
I heard some people say they weren't getting certain things(pop of choice or extra beer) so I told them to speak up
People are nor mind readers.
Never been a person to repeat resorts, but when we found this one.......
It's totally amazing.
There is a small mall outside resort but again you will get bombarded.
This resort is a 4 out of 5
More maintenance needs to be done and some food improvements.
Overall, it is absolutely beautiful with friendly welcoming people ( Jacob and Fransisco)
Decent food, clean accommodation with large room, very comfy mattress.
Beach goes from miles.
Majestic area is ideal for jumping in ocean other areas are rougher.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Colleena -
Verified Purchaser
El Beso Adults Only at Ocean El Faro: Great Resort!
We had a wonderful week at the adult only El Beso resort. I don’t have a lot of all inclusive experiences, but I was expecting a sandy beach, palm trees & decent food, and it delivered - and more! The food was surprisingly good and plentiful with lots of selections
at every meal. It was difficult to get reservations at the a la cart restaurants (a frantic 07:00 am game on their website, with everything booked solid in 30 seconds - literally), but the buffets were actually great!
The pools [... read more]were lively and very much a party atmosphere, which I would have taken part in some days if I wasn’t there with my mother, so the beautiful beaches were where we spent our time. Extremely opulent lobby, and very nice rooms. The staff were a joy to deal with as well.