Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3159 Reviews)

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Chantale68  - 

Verified Purchaser

Plaza Pelicanos Grand: Not bad resort! !

Nice clean resort with very nice staff. The only 2 issues we had with the resort was that they're wasn't enough chairs . We found the buffet good but very little choice. Mind you the " à la carte" restaurants where very very good.

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Kathie  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Great resort

The ground were okay. I have been there for the last 10 years, it was bright colours and now it is a dull beige. Looks like a hospital. Very clean, staff are fantastic, food was good. The only bad thing is that they let this guest come every year , he treats the staff bad, he yells at them, he has been known to push guests and threaten them. He is known as the decameron bully. If they continue to allow him to come won't be back. I believe everyone should be treated with respect and if management [... read more]

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Kelownacruizers  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Don't go for the rooms

The resort was very well maintained and the food was just above average. The staff were great and there was lots to do that was free. You do not get cushions for the pool loungers, your room is very very basic with no extras like a clock and you have to pay for the safe key and you do not get your money back. We had a good time and meet lots of nice couples that really enjoyed themselves there.

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El polaco  - 

Verified Purchaser

Costa Club Punta Arena: Frendli staff, good beach,noisy mexican musik.

You get what you pay for.2 buffet+not so friendly servis at restaurant.Very close to supermarket.Walking distans to beatiful downtown of Puerto Vallarta.Room service OK.The best things iauganas walking under beach chairs eating salads.

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Diana S  - 

Verified Purchaser

Grand Marival Emotions Resort and Suites: Fantastic Time!

Marival Resort was everything we expected and more. Although we did not bring kids, this is a great family resort, but equally as great for adults. Lots to do for all ages. It was good to have an all inclusive as a "home base" and central between Puerto Vallarta and Rincon.

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Venominator  - 

Verified Purchaser

Riu Flamingos: Great trip to PV!

The staff was very helpful and generally spoke English quite well. The resort was very well kept from the grass/shrubs to the pools to the beach to the lobby to the dining areas to the rooms. Felt very secure at the resort with security at the gate. Movies on the beach were a nice touch. Food was plentiful with lots of selection. Quality was quite good as well. The only complaint I have was that in 7 days we were only able to book 1 A La Carte for the early sitting as you could only book up to 2 [... read more]

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Saber3  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: amazing resort

highly recommend the royal decamaron, it is in a good location away from the business of puert Vallarta.Excellent service, food, and entertainment.You can walk both ways down the beach for miles and find really good restaurants on the beach.Whale watching and fishing were really good also.its a bigger resort but you have lots of variety for food and drink, will definitely return.

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McIntrye  - 

Verified Purchaser

Riu Vallarta: Staff Make this Resort

The hotel was very clean and the staff were extremely friendly. The beds were uncomfortable (hard & lumpy) but the pillows were great. Bed toppers (2" foamy) were available upon request (only found out at check out). The food was good and definitely worth going to the specialty restaurants - having to get up at 7:00 am to stand in line to make a dinner reservation was not fun but the cappuccino from the 24 hour sports bar made the wait tollerable. Lovely beach area. The pool bar attracts a lot o [... read more]

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Dliscoumb  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: great resort

the staff were great and very informative, the grounds well kept, the beach was nice, food was good and lots of variety, rooms well kept, always hot water and bottled water in rooms. Never had to ask twice for anything the staff were all very accommodating.

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Lauralwlw  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: Different but Wonderful

Modern good size rooms, beautiful adjoining pools and a fantastic rooftop infinity pool make this a great place to stay. Though smaller than most all inclusive resorts, the excellent service surely made up for it. Friendly efficient bellboy service, courteous front desk personnel, regular room cleaning and fridge restocking are all part of the package of this smaller resort. A smaller buffet offers Mexican and American far and yes you can get made to order eggs.. A great snack buffet overlooking [... read more]

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J and A  - 

Verified Purchaser

Fiesta Americana Riviera Nayarit: Good Resort, certainly a 4 star

We stayed 11 days in Feb 2015 at Dreams Villamagna in Puerto Vallarta. On the plus side: All the staff were fabulous, no issues at all. Everyone working there was always friendly and attentive to what we needed. The rooms were clean and kept clean, food at the buffet and restaurants was excellent and the restaurants were always easy to get into i.e. no waiting. Negative side: There are 250 condo's attached to the resort and the condo people seem to take up all the beach chairs by leaving towels  [... read more]

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Eggroll  - 

Verified Purchaser

Hacienda Buenaventura Hotel and Mexican Charm: really nice little resort for a holiday

Second time to this resort, absolutely loved it, it is kept clean, excellent staff, food was good, pool very warm all our fellow holidayers were great as well, very friendly, warm place to holiday, we will be back

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Annette1969  - 

Verified Purchaser

Fiesta Americana Riviera Nayarit: After 10 yrs we finally found it!

We traveled to Dreams Villamagna from Feb 14-21st. After spending a week there we have to say we do not have 1 complaint. The up most amazing service everywhere we went. Staff would walk up to you and ask if everything was OK was there anything they could do for you. Check in and check out was quick and efficient we asked for an up grade and they were able to accommodate us with out a problem. Food was amazing! You could eat at any of the restaurants anytime with out a reservation. Only once di [... read more]

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Kanatta56  - 

Verified Purchaser

Crown Paradise Club: Great Family Trip

My family and I stayed at this resort from Feb 8-22. This was our first trip to Mexico and it exceeded our expectations. This resort is right beside the Marina and a local grocery store. There were positives and negatives about this resort but overall a good resort for families with children. Our room was the standard room and we thought it was very nice and clean with a beautiful view of the ocean. We were debating whether to stay in this room or a family room and were glad that we went with th [... read more]

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Jean 57  - 

Verified Purchaser

Samba Vallarta: Small Old and Tired

Thought we were getting a good price on a 4 star resort when in fact it was a well paid for 3 star resort. Resort is well taken care of but still old and tired. Needs a lot of remodeling all over.Rooms, food, staff, services - all just adequate at best - not 4 star quality. Not a resort for young singles or couples without children - resort geared to families with young children and the elderly. Beach is very nice and lots of lounge chairs. Three areas that need to be addressed on this resort 1. [... read more]

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Betts  - 

Verified Purchaser

Friendly Fun Vallarta: Awsome place to be

Still at the Friendly...been here 4 or 5 times before, son & daughter joined us this time & love it. The name speaks for itself, food great, beach the best and service better than the best. Will return again.

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Turbo  - 

Verified Purchaser

Grand Velas Riviera Nayarit: wonderful experience

This All - Inclusive resort was beautiful. It was rated 4 star. We have never been to a 5 star and cannot imagine what it would be like. This resort was 5 to us. Staff was amazing and could not do enough for their guests. We never heard " sorry we don't have that" or "sorry have run out of that". Food was also excellent. Desserts were repetitive but we didn't miss anything as we always enjoyed and were full from the rest of the meal, and that comes from someone who loves their sweets! You have a [... read more]

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LauraPB  - 

Verified Purchaser

Dreams Vallarta Bay Resort and Spa: Trip was wonderful

The trip was wonderful we got a lot of rest and had a lot of fun The resort was breath taking beautiful, and having privileges next door to Secrets was also an added bonus The food was great at every restaurant we tried, no hassle reservations, even the buffet and beach party food was perfect. Pool bar service was outstanding. Fernando saw us coming over and would grab an umbrella for my husband before we even asked. The rooms are definitely 4 star plus and the view from our balcony was spectac [... read more]

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Paula marie  - 

Verified Purchaser

Friendly Fun Vallarta: very well done

we will return to this resort the staff was excellent the food was very good pool and beach area also very good I also used the gym ,sauna steam hot tub area every morning it was the best part of my day . the water arobics were so fun and the best i ever have tried. the activities were always going on and i credit that staff as when they wernt trying to entertain you they were always busy doing something. cant wait to return to this resort next time we will stay at least 10 days rather then just [... read more]

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1970browneyes  - 

Verified Purchaser

Plaza Pelicanos Grand: Enjoyed Ourselves

I always love going to Puerto Vallarta. Weather was great, most people where very friendly. Here are some issues that we ran into. Not the end of the world but they were a bit of a disappointment. Upon arrival at airport we were meet by representative and placed in cab to Hotel unfortunately we were dropped off at the Club not the grand so we were placed in a different cab and dropped off at the grand. The lady who checked us in was not very friendly whats so ever. Not a huge deal but we were ex [... read more]

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