Bahia Principe Explore Jamaica: Good but not the best
The grand be here Principe is a good resort room service was good, The resort was kept well groomed and clean most of the bartenders were good but somewhere dicks Especially by the main pool area. The types of alcohol on the family side sucked and could use some improvement. The types of alcohol on the Luxury side are awesome.The beaches are clean but small and there are a lot of rocks but still good. And there were a lot of annoying people trying to sell you things on the beach. The food wasn[... read more]’t all that great for a resort that size you would think the fee would be amazing. The food was better off the resort Especially the jerk chicken Beef patty All in all I give the resort a 6.5 out of 10
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Angdiddy -
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Sunscape Splash: Excellent Staff
We just spent a week here with a large group for a wedding. The staff were excellent. Very friendly. The resort was very well kept as well as the rooms. The adult pool was where we spent most of our time . It was perfect. The beach was small and cramped. The food at the buffet was great .
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Private -
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Bahia Principe Explore Jamaica: Great resort
This resort was amazing, very clean and the entertainment crew was the best. Made me and my family feel very comfortable and made us feel very welcome as well. Definitely will come again next year. Btw music was on point 85% of the time!
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Private -
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Hedonism II: A vacation spot where stress melts away!
We love Hedo! We know that this place may not be for everyone, but if you have ever wanted to vacation in a place where everyone is happy, respectful and friendly, give Hedo a try!
The beach is beautiful and the water warm! The food is great and most importantly the staff is amazing! They are caring, attentive and fun to be around.
If every place was like Hedo, the world would be a very kind place.
It is everything you think it is!
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Private -
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Jewel Paradise Cove: Small, quiet, good value
Well kept facilities. Room was small but clean with lots of closet/drawer space. Premium liquors in bars. Food selection was small but good quality. Internet connection throughout the resort. Staff were all very friendly and efficient.
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Farmer Don -
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Riu Ocho Rios: Enjoyable stay
Beautiful Resort. As always the RIU has great food. The buffet had an amazing selection for breakfast and dinner. The steakhouse was fantastic. I enjoyed a very tender steak that was equal to a fine dining steakhouse here in Canada. I went twice. The salad bar was also amazing.
A well managed resort. The service was great in all food areas and pool bars. The service and cleaning staff kept the place spotless. Everyone was friendly.
The nightly entertainment was varied with musicia[... read more]ns and dancers. Of special note was open mike night. A great way to end one's day. It goes without saying the pool area and beach were clean and beautiful.
I had such a great vacation that I booked a stay at a RIU in Panama.
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Private -
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Jewel Paradise Cove: Amazing resort
A really nice resort, very well organized and maintained, with helpful and friendly personal. The area is a beautiful garden with a great variety of plants and picturistic boardwalk along the sea. There are two not very big, but nice sand beaches. My wife and I had an enjoyable stay there. Unfortunately the weather conditions did not permit us to take included snorkeling trips.
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CharleesAngel -
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Bahia Principe Explore Jamaica: Beautiful Resort
Beautiful resort, great food, amazing staff! This resort is very large and expect a lot of walking and stairs. The beach is amazing but a walk to get there. A lot of activities daily. Pool is kept clean and have 2 pool bars.
Great for kids as they have an entire water slide park and kid shows.
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Roxxxx -
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Jewel Runaway Bay Resort: Good family resort
Great resort for families...we stayed here with our boys ages
9 & 6. Had a really fun time at the water park and enjoyed everything about this place. Beach is large and crystal clear. Food was good and staff friendly. No complaints Would definitely recommend and hope to return.
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JOIA Rose Hall by Iberostar: Iberostar Grand, not so grand, sorry this is so long......
Just got back from Grand Rose Hall, a group of 6. The weather terrific, beach okay. Water nice, warm, shallow, lots of people enjoying the water every day. Sand is more coarse than other Caribbean beaches. No shells, no waves? Where are the waves?
Arrival to the resort was smooth. Front desk staff was cordial but not over the top welcoming. I am not sure about the butler - did not do a thing for us. We had arranged our dinners prior to arrival. Rooms were fine, very similar to the Grand [... read more]in Mexico and the Dominican, so no issues there. Most standard rooms have a view of the ocean, so don't pay for that. Room was musty smelling (bring incense) and hallways are very dark and carpeted and could use brightening up. Elevators as well could use some servicing - always one out of order, which was not comforting.
What I found different from other 5 star resorts was the level of service and attention to detail. We received a phone call on our first day there asking us if we 'were part of the wedding party group'(we were not) - he did not call us by name so I was a bit suspicious. The second day I received a phone call from someone identifying themselves as a bellboy, again he did not use our names and they asked what time we wanted our suitcases picked up since he heard we were leaving tomorrow! - on day 2 of our vacation! I was not impressed. The other 2 couples did not receive any welcome phone call at all - asking if we were good and if we needed anything. Not sure what these people were doing?
We ordered room service one morning for 7am. Hung the request on the door the night before as directed. Never came. Our friends had one miss as well. A disappointment in this level of service.
We ate at all a la carte restaurants. We all managed to find something to eat. Not outstanding cuisine compared to other Grand resorts. Dress codes here are not enforced. People came into Italian and Gourmet restaurants wearing shorts and flip flops. Why have a dress code? We ate in the buffet one evening for Italian night.... just ok. Breakfast buffet is fine - not the selection as other resorts we have been to, but always something to eat. Lunch buffet was probably the best food. House wine is limited compared to other Grand's.
Poolside was nice enough- 3 good sized pools showing some wear with many missing tiles, but it never felt crowded. We got our space by the pool every morning without issue. Mind you, we were up at 7am to secure spots while my husband went to grab coffee from the shop at the resort next door. Floaters, not a lot of them but we managed to share a few each day. ( Better yet, bring your own.) Some days they asked for your room number some days they did not? It's not like I am taking it home. Sunscreen is provided at the towel hut if you don't mind cross contaminating. (not for me) A lovely lady behind the counter will even do your back and the top of your head - if you ask. Poolside service was intermittent at best, not the ladies fault, not well staffed. When they did come around, they were lovely.
Some issues with straws. The resort does ask that you refrain from using straws since it is contributing to plastic getting into the ocean, but if you ask a waiter they usually oblige. Day 1- can I have a straw, no problem. Day 2- can I have a straw, no problem. Day 3- can I have a straw, "NO there are no straws here" ( The beautiful girl in the bikini beside us had no problem getting a straw but for us it was a NO). Not sure about the selective straw issuance? (BYOS) As an aside, we were all pretty good about using only 1 straw a day!
We like to sit outside for breakfast, a group of 6. No problem on day 1, no problem on day 2, on day 3 when we asked, the staff said "No, we do not seat 6 outside". Not sure what that was about?
Turn down service was hit and miss as was daily room make up. I think we had one or the other but not both. Not sure why this was such a problem? Stocking the room was fine but not to Mexico standards.
When we were checking out, we arranged a wakeup call the night before. They called us at 5am and hung up and then called at 6, the correct time. We arranged for the bell boy to pick up our luggage at 7 - he never showed. We took our own luggage down. When we got down there, there was not a bellboy to be seen. At the counter, they just checked some papers and said - let me cut off your bracelet. No real warm good-bye or come again soon?
Some of these issues may sound petty, but cumulatively it was disappointing service for what we paid for. No worries man, we won't be returning.....
Our group loved the sun and the opportunity to be together, but not impressed overall by the service, food, or beverages. We were disappointed in the resort compared to other Grand's and Excellence resorts (which we love) -which are way above this level of service and care.
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Riu Reggae: Riu doesn’t disappoint
The grounds are beautiful. The staff is very friendly and accommodating. The bar staff are the best and can literally make anything! The rooms are clean and spacious. Not a huge resort if that’s what you are looking for. Best feature is 7 mins from airport..at your hotel and on the beach in no time!! No 1..1.5 hr bus ride.
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Couples Negril: Amazing resort
Grounds always clean and beautiful, saw staff work on removing leaves in beach area, premises, and clearing glasses from tables, beach area, and grounds every day. Staff always greeting me and courteous.
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Private -
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Grand Decameron Cornwall Beach: Great Resort!!!
We had an awesome week at the Royal Decameron Cornwall Beach. Great view of the beach, and the sunsets are beautiful! Always chairs available on the beach or by the pool. The public areas and washrooms were always clean.
We had great service the whole week, loved the staff!!!
The food at the buffet was very good!!! The a la carte in both resorts were alright... At the Decameron one, I had the steak and it was very tasty, my boyfriend had the seafood pasta and he thought it was just OK.
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Overall this is the best resort we've stayed in!!!
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Sunscape Splash: Great resort - super family friendly
We went recently April 4 to April 11 2018 to Sunscape Splash and were amazed by the country as well as the hospitality by the staff! Everyone is very friendly, itinerary is so intense at the hotel we did not make it all ha! Each day they have an itinerary such as bingo or tie dye shirt making. In the evenings they have the auditorium with entertainment. My kid didn't make the magic show - passed out at the seat haha but I heard it was very good. There are activities for everyone, young, old, fam[... read more]ilies etc.
Beaches:
We loved the fact there were two beaches, one is a bit rocky but you swim out to coral reefs (technically both you can swim out but one you have to swim farther) and the other is a more designated sandy beach. Snorkeling sessions are twice a day and free. We loved that feature. My kids were playing in the sand while one adult goes out snorkeling or we brought the kids to go kayaking (also free). If you wanted longer trips out to the ocean the Kelly Sports guys are friendly and amazing. You can para-sail, kayak, boat rides, glass bottom to see more.
Hotel:
Hotel was clean. Rooms clean, bed was as expected of a hotel, dressers, closet, safe, etc. Everything is a norm of a hotel room. Hot water was kind of in and out. Towel service was good and the mini bar was awesome. There are three restaurants attached that are decent. Don't expect 5 star kind of food but it was good for what it was. The buffet is always good but I have to say their breakfasts is the best compared to all meals. So many options. They have a cafe called Coco Cafe and it is always open for coffee and desserts.
Features:
The hotel also offers a lazy river with two big slides and a kid section with a smaller size slide. Amazing. We loved the lazy river and the slides are fast. Be wary. It is a lot of fun but jeez that is one fast slide! My kid loved the little slide with the kid sized pool. Extremely family friendly and great.
The hotel has four pools, one is adult only but they other two is for everyone and one is a small kids pool close to the lazy river. Adult only pool has swim up bar. Cleaned every day!
Kids club called Explorer's club. We didn't use this service much but in the future we definitely will. It's an on site day care service included to the resort and the staff there are amazing. When we did put my daughter in the club she loved picking sea shells from the beach and crafts. Every day they have a different schedule such as one day they'll go to the park, swings, sand castles, etc. It's really an amazing set of staff and schedule to keep all kids busy.
Overall this resort is amazing and great for family oriented groups. Everything is there and if you need just ask the staff will point you to the right direction. Any excursions they have on site staff to help any questions. You can book from resort or taxi or whatever else you need. Loved it. We thoroughly enjoyed our trip and miss Jamaica already.
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Riu Negril: Awesome
Resort is clean. Great service
Staff was quick to respond to any issue that was brought to their attention .
Staff was very friendly
Both buffet and a la cartel offered great food and good variety
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Private -
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Sandals Negril: Getaway to paradise
My wife and I just returned from Sandels Niegril in Jamaica, we can not say enough good things about this resort. The office staff is great, the bar staff is amazing at all locations throughout the resort, the waitresses/waiters in the restaurants and the breakfast area’s are very accomidating. Entertainment was excellent every night. The personnel that takes care of the beach is amazing, beach is beautiful. I would recommend this resort to anyone.
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Line54 -
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Couples Negril: Wonderful Resort
We loved our stay at Couples Negril!!! Everything was very clean, service was impeccable, staff was courteous and very helpful, the beach was excellent and although locals could sell stuff on the beach, they were not allowed to come to you, you had to go to them! In addition, I have special dietary requirements...I have Celiac disease so everything must be gluten free plus I am vegan. I must say that they went out of their way to accommodate me with this!! The food was delicious!
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Glamma -
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Bahia Principe Explore Jamaica: Wonderful Resort
The resort is absolutely beautiful. The rooms are all spacious junior suites with fabulous views.
We visited at Christmas 2017 (building 13) and again March 2018 (building 11) with family and friends. Be booked Golden Club with Ocean view rooms. We requested all rooms be together (at least in the same building) and we were all accommodated on the same floor with fantastic views.
Supper reservations were requested before arriving as it is sometime difficult to accommodate 6 people sitting[... read more] together. All reservations were confirmed and the meals at all restaurants including the buffet were fantastic. Italian (stuffed chicken breast was amazing) Japanese teppanyaki grill was great (deep fried ice cream for dessert was perfect) Garden Grill Steakhouse (surf & turf was delicious) and Don Pablo (tenderloin) The buffet has a wide selection and no one will go hungry. We ate there for breakfast but it is also served at the Garden Grill at 8am. Lunch was either at the buffet, pool side bbq (jerk chicken was always great) or at the beach. We had the bbq on the beach one day as well as we were way down around the cove.
The pool area is huge, you should be up early to get chairs, they do go fast. I was up at 6am anyways to enjoy the full day, so not an issue (I can sleep in at home). The poolside entertainment was always fun for all ages. Swim-up bar was always a great spot to cool down
The beach in front of the resort is shallow and good for wading or quiet relaxing. The wedding gazebo is located here. The best beach is to the left of the resort by the Market/Beach restaurant and kids play area. It is a big U shaped beach, at the peak is a bar and washrooms, a bit further is the nude beach (completely enclosed).
The resort is quite large with a lot of walking and stairs. There are elevators but could use more.
The Village (Market /Entertainment area) is perfect. Shops open from 10-10, no need to leave the resort to go shopping, everything you would want is there and decently priced. Nightly entertainment starts around 8pm for the younger kids then 9pm for the shows. Afterwards the karaoke bar is open until 1pm, then the Disco all in the same area. There is also nightly bands playing on the Lobby deck starting around 8:30, they are very good and a lot of fun. The Reggae band and piano player in the lobby are also very good. We didn't attend the beach party with bonfire but heard great reviews. The water show in the pool was really good.
The water park for the smaller children is amazing. Right on the beach if you want to incorporate both areas. Bar, bathrooms and towel exchange all located there.
No late check-outs were allowed as the resort was sold out, so that was a bit awkward for those not leaving the resort until 6pm. There is a room to put your luggage, bring your valuables with you. A Clubhouse is provided to shower before leaving (located in the basement of the Lobby area) however no towels, shampoo, soap were available, the hair dryer didn't work and some of the shower drains were clogged. Apparently the men's side was worse than the ladies. This area could use some improvement. I had my beach towel and soap with me and didn't wash my hair, so I was fine. As a heads-up, book a late check out if available for convenience.
We enjoyed our stay and will definitely be back.
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Gabby -
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Couples Sans Souci: Great trip!
Another amazing trip to Couples San Souci!!!! We had sun, sun and more sun the entire week. Food was beyond great, room was very nice and clean. Highly recommend beachfront suite. Water sports team were once again very accommodating and took us out on the Hoobie Cat everyday, did some jet skiing, and went on the sunset cruise (that was beautiful). Balloon bar staff excellent, swim up bar staff were more entertaining than fast at providing drinks. Beach bar staff were fine. Did find that the[... read more] resort itself would routinely run out of such things as Clamato juice or mint........vital ingredients for some of our favorite drinks. Bar service on the beach was hit or miss, non-existent on some days and other days were bringing us drinks without us even ordering them. Love how you can get beach towels whenever you want them all day long - this is a really nice feature at a resort. On a negative note the transfer to the resort was terrible. We arrived on Easter Monday and unbeknownst to us it is Kite Day in Jamaica and the traffic was insane. It took over 3 hours to get to our resort and no where to stop to use a washroom. The transfer to the airport at the end of our stay was not much better. In all our other stays at this resort we were driven to the airport in a small van with only guests from other Couples Resorts, however, this time, we were picked up by a small bus that only had 2 small side seats left and not another sole from a Couples Resort on the bus. This is truly not the best way to end an amazing week of sun, excellent service and great food. Honestly, if you are looking at getting away to relax, rejuvenate and reconnect with your loved one, this is the perfect resort for that.
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Private -
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Couples Swept Away: Tropical Paradise!
This resort truly is amazing! Beautiful beach, awesome food, drinks and service. The staff are friendly & accommodating. The rooms aren’t really fancy but have a rustic charm to them. If you are looking for a quiet relaxing romantic getaway for you & your significant other this is the place to be! (However, if you are looking for the loud party atmosphere you may want to look elsewhere. This resort has more of a quiet intimate setting.) We have been to this resort a few times and have never be[... read more]en disappointed yet. Hope to go back again!