Occidental Punta Cana: Great Location!!

Not sure what some are looking for but this resort was great for us! Stayed in building 24 which was renovated and perfectly located. Very central, room was beautiful, always cleaned and stocked well. Group grounds were kept clean. Staff was amazing and very friendly. Food was good always a variety to choose from. Never went hungry. Beach was amazing. Had a wonderful, and well rested vacation.

Barcelo Maya Colonial: we shall return!!!

Overall it was a wonderful experience for both of us. First visit and definitely not our last Entire Barceló Resort was absolutely beautiful, spotless grounds "manicured". Restaurant staff were friendly but obvious language issues made conversation challenging but that wasn't unexpected. Always greeted pleasantly by a hostess for dinner Staff at front desk and other guest services were very helpful. Nighttime shows were okay but not that exciting. Our room was suppose to be "oceanview" It w [... read more]as at groundlevel but obscuring our view was the childrens pool area and water apparatus. Our room was very spacious and more than comfortable.

Barcelo Huatulco: All good!

Returned Tuesday April 25th from a relaxing sun filled week in Huatulco Mexico at the Barcelo Huatulco. Wonderful service, extremely clean resort and very helpful staff in all aspects. Great food at all restaurants though the Mexican restaurant was more authentic Mexican food than we expected, the Spanish and Italian restaurants were very good, both evenings we visited. True the beach is steep and the situation on the bay can result in some surprising wave activity but a great place for relaxing [... read more]. We had an upper level premium room that provided wonderful Ocean views. Again we wish to extend a very sincere thank you to Robyn Murray at Tripcentral for her efforts in making every aspect of our vacation memorable.

Barcelo Huatulco: Very nice resort!!

Enjoyed the week tremendously. Staff, food, services, entertainment, hotel facilities all are top notch. Area needs improvement is check-in. Not enough personnel to handle a large group of guests. Internet access should be available in all buildings not just in the lobby.

Occidental at Xcaret Destination: Beautiful Resort

My family came here on a group trip from April 17-24th, 2017. It is beautiful and I love that nature is all around with the monkeys and iguanas and deer everywhere. However our room was wrong as we are a couple and wanted 1 bed not 2. It was unable to be changed but we made the most of it. There is tons of walking and stairs. My mom has 2 replaced hips and it was a lot for her. It rained a couple of days and it was insanely slippery. It took them a long time to put down mats to keep from falling [... read more]. I ended up falling more than once and actually hurt my foot pretty bad. The beach is beautiful. The pools are great but I wish there was more than one with a swim up bar. The a la cartes are great but the buffet gets a bit boring after a while. Also in many areas of the resort there is a terrible smell. I dont know if it's sewage or manure but it is fairly overpowering. Also while we were there one of the buildings roof collapsed onto the balcony below it. Very scary. Overall though it was great. The employees were super friendly and helpful. Just a few things would have made this a near perfect resort.

Barcelo Maya Beach Resort: Amazing trip

This resort was so big and beautiful. Everything was very organized, clean and well managed. The staff was so friendly and nice. Nothing but great things to say about it. The check in was very slow but other than that there we're so many people and things to do we were never bored! Also gorgeous beach!!

Barcelo Gran Faro Los Cabos: Great place to stay!

I went with my boyfriend and we had a great stay are Barcelo! The breakfast buffet was our favourite and we enjoyed all of our a la carte dinners (seafood, mexican and sushi). Dinner buffets were also delicious. The lunch buffet was our least favourite (but still enjoyable). Most days we were satisfied to eat guac and chips at the snack bar though! Note about the a la cartes - you can book days in advance and they do fill up! Our room was great, service at the pool was wonderful and the be [... read more]ach was great to walk on. My only negative experience with the trip was with the concierge. I didn't find them overly helpful with a few issues (booking a la cartes, wifi, booking shuttle back to hotel etc). They have a strange policy of photo copying your ID when you buy wifi (also you can't charge it to your room, you need your credit card). When I asked them why they only responded that it was their policy. They could not explain why they needed it, where it was stored or how long it was kept. A small thing maybe but it certainly bothered me. Also it's an inconsistent policy since one time they didn't photocopy ID and one time they did. Overall a great week and if I was the type of person to go back to the same place twice I certainly would!

Barcelo Bavaro Beach: Great but not perfect vacation

We were in Punta Cana between March 22 and April 5th. Our vacation between airports experiences (arrival and departure) was amazing at this resort. Punta Cana "International" airport is NOT what I expected for a high volume tourist area. Lined up as cattle to go through both security checks, took forever to get to hotel (3 hours after landing). Watch out for the words "included" and "complimentary" as at first you think you are getting something for free but they always have a way to get you to [... read more] pay for it. We were given "complimentary" golf but ended up we had to pay for the golf cart which was not included and was mandatory. Free golf, right' yeah but the golf cart cost us 75$ US each!! so our game ended up costing us 150$. The 7 games I planned on playing ended up being 1 game and my clubs stayed in the room for the remainder of the vacation. Complementary 1000$ is not cash you can spend but a % taken off various items such as higher end wine, room service etc.. all the stuff you basically would not take advantage of being in an all inclusive resort.

Barcelo Solymar: below expectation

I am a regular traveller and rather easy going but I must say the Barceló Solymar in Varadero was a disappointment. It is extremely rundown and unkept. We arrived only to find out that the bungalow we booked was not available till the following day. When we got our bungalow is was rather scary looking, six huge patch holes in the tub and no shower curtain, huge crack in the wall a couple of inches away from the patio door, so large that you could see outside. Railings to the stairway to sec [... read more]ond floor of bungalows were loose and made it difficult for the elderly travelers with us to support themselves coming up the stairs as the railings literally shifted as you touched them and screws were not sticking out of deteriorated concrete. You had to look down when walking as there were many potholes from crumbling walkways everywhere on the resort. One of our travel companions' foot went through the grid of the pool and she fell through and injured her leg. The hotel lobby washroom was out of order for 1.5 week that we were there. Food was below standard and most of the 6 travel companions were sick throughout the trip as a result of the food, often only ate buns or rice, as you were afraid of having anything else. Staff tended to give service to latin speaking clients and serve them first regardless of the order you arrived at the front desk or the bar. Beach was nice but water was rough. Temperature was good while we were there. I was told it was a lively resort but found the entertainment boring. The one advantage is you are a five minute walk from local bars and the area seemed very safe and secure when you ventured off. Overall, very disappointing, I will not recommend Cuba to anyone, nor will I ever return.

Occidental at Xcaret Destination: Nice Grounds but Food is just OK

Nice resort, a little big for my taste. The beach area was nice, great for small kids. The food was not at all what I expected since I heard from many people that Mexico always has good food. I will not be going back to this resort. The rooms were nice and clean.

Occidental at Xcaret Destination: Amazing resort

Amazing place with lots to do. Service was wonderful and always greeted you and helped if needed. Night shows were fantastic and also has a disco opened till 2am. You'll see monkeys hanging out in the trees, deers in the bushes, iguanas and geckos on the paths and also koatis. Tons of good food options and Paco tacos was opened till 2am also. The beach was large enough and water was also deep enough also. The beach had lawn chairs, hammocks and beds. Which you would need to reserve them before 9 [... read more]am or earlier or they may be taken. Our rooms were beyond our expectations, comfy king size bed, TV cable, an and a full mini fridge. The xcaret Park was cool to see if you haven't gone before, the package doesn't include most activities the park offers however, each are an additional cost. Our shuttle bus was an hour and a half late (not the resorts fault) but the resort offered to pay for all our cabs to the airport. Hope to come back to the same resort someday!

Occidental Cozumel: Nice Resort

This a nice small resort. Pools are good the beach is excellent. The alacart restaurants are good. Friendly staff. Poor service at the buffets though. No utensils or napkins on the table while your food gets cold. No offer of water or a drink most of the time. I think it's understaffed. The shows are from 9-10 then you can go to disco if it's open. It is a nice disco.

Occidental Cozumel: Great Week

Got there at night and it was kind of hard to find our room. Room was very nice and roomy with good air conditioning, a very comfy mattress and a large bathroom with separate bath and a big shower with good water pressure. Hotel is small to med sized so never any big lines for anything. Grounds are kept beautiful. Beach is wide and clean and there were lots of lounge chairs available. Pretty good snorkelling right from the beach. Food was above average at the main buffet and the beach buffet [... read more]. The three individual restaurants were nothing special. After 9:30 the only food you can get is at the Pizza bar and quite frankly the Pizza is not good. Ladies at the front desk need to be a little more friendly but the rest of the staff (especially the great bartenders) were very nice and they work very hard whether you tip them or not. Overall a quiet and relaxing vacation at a nice resort.

Occidental Tucancun: Wonderful Resort!

Great all inclusive resort by the beach. Clear skies in low 20s. Ocean a little choppy but warm. Rooms well maintained and cleaned often. Several choice restaurants. Voucher reservations for ala carte a bit of a drag. Went as family with pre/teens - not a lot of activities òther than the pool. Spa service excellent (Thx Magda). Beach kept clean however needs umbrellas! Hotel a short ride from airport and behind Kukulcan mall. Excursions at least 2 hours away. Overall wonderful experience rec [... read more]ommend it. Friendly staff. English proficient.

Barcelo Karmina: Great resort

Resort was clean rooms were clean, staff friendly and helpful. Lots for the kids to do. Food was good only complaint was the pool chair availability. Rules of the resort were no reserving allowed yet people would throw towels on chairs and disappear for hours on excursions. Once we talked to security we found out we can just move them and take the chairs if they don't show up so we did. Resort was full and very busy but overall was a great family holiday.

Allegro Cozumel: Amazing Resort

All is perfect!!! We are impressed of the resort stuff doing just perfect job. The a la carte restraunts are amazing. We suggest Italian and Oriental - delicious food. The beach cannot be better - the best place for snorkeling,diving and just swimming. We will definetely return.

Occidental Punta Cana: Newly renovated, beautiful resort.

The grounds were well kept and the beach was gorgeous. I loved that it was newly renovated. They had nightly entertainment and a Disco as well. I had a spa treatment which was excellent. In addition to the expansive buffet, they had a range of a la carte restaurants to choose from.

Occidental Punta Cana: This was a great hotel and the food, room, beach and staff were so good.

the dining room were good, but was not so happy with the Chine's one, to dark in side and the food, so so, went to the main dining room to eat after this meal that night. The rest of the dining rooms and food were very good, and I loved the beach dining room a lot.

Occidental at Xcaret Destination: Great resort

The place was lovely.Saw wildlife ,deer,monkeys on our balcony ,flamingo's outside our balcony.The beach was ok, very busy but lots of fish to see. We stayed at the quiet pool, the others were very busy with young or teenage kids. Lots of walking if you want and also a little 17 hole golf putting , which we had alot of laughs playing. The food was good , the best one was the seafood restaurant.Overall a great holiday and clean resort,

Occidental Cozumel: Great Beaches and snorkeling

The hotel had a lovely Mexican flair. It was spacious and felt uncrowded even though I think it was completely full. The staff were friendly and tried to be helpful. The front desk was a bottleneck at times not having enough staff on to satisfy the crowds during peak times. The room was spacious, neat and well kept. Everything worked pretty well. Water was well stocked. External noise was minimal. The food was ok. It was plentiful and cooked well, but It was not gourmet. We ate of [... read more]f the resort a number of times to get really good seafood. In my mind it is the beaches and the snorkeling that really made the hotel stand out to me. The beaches were a lovely sand , there was lots of room and I never had a problem getting a beach chair. The snorkeling right on the beach was great! I didn't spend much time by the pools but they looked well kept and the people seemed very happy. The nighttime shows were intimate and alot of fun. Lots of dancing and different costumes. I liked the layout and the size of the resort. It was big enough without being too big. Everything was within a comfortable walking distance. Overall, a great value for a fun vacation.