Melia Jardines del Rey: Meliá Jardines cuba

It really was an amazing trip. I went with my daughter it’s a trip we will always remember. The rooms where clean the food was great . The most important was the employees where so caring and on top of everything. Gardener would have flower for us as when went for breakfast. The beach was amazing I will return with my whole family.

Sol Palmeras: Great vacation

Nicolle Kirk was very helpful and would recommend her to handle travel arrangements. The hotel was very nice. The food was very good especially the roast BBQ pork and fresh cheeses and breads. The staff services were very good and very helpful. The Hola Sun rep Jose was great and helpful. Suggestion: get VIP package for return flight. Down side was cleanliness. The room was very clean, maid Lidia was terrific. Food servers did not always wash hands and do not wear gloves. Saw a bug  [... read more]in food. The hotel manager , Tomeu Alcina was not very good as he did not speak English and did not respond to cleanliness issues after showing him a picture of bugs in food. Also, did not respond about safety issue when it was witnessed that staff "man-handled' a woman. The grounds , pool and beach were fabulous, as this is what we came for. Overall very pleased and would recommend. .

Memories Cayo Largo: Relaxing vacation

We stayed at hotel Sol Cayo Largo from Jan 26 till Feb 3rd. This is our second time at Cayo Largo and we'll be definitely back again. Hotel is old but well maintained and clean. Food was OK just one small thing - not much self service at the main restaurant which causes line-ups. Beaches are amazing despite ocean took a big part of it Sirena & Paraiso are still the best in Caribbean. It's good idea to bring your own umbrella or shade. thank you Trip Central for your good service :-) thank yo [... read more]u Sol Cayo Largo staff for you hospitality. :-)

Tryp Cayo Coco: Another fantastic time at Tryp

Best staff..kind, friendly, hardworking, and positive. Beach is beautiful with bar server which is wonderful. Rooms are good. Basic, but clean. Food is good. Ala carte International Restraunt the best! Especially the salmon. Felt safe and cared for by all the staff.

Melia Marina Varadero: Really, really good resort!

Our overall impression of the resort is that the management really cares about it. The staff seem to be happy and satisfied which in turn makes a better customer service. Food variety and quality are good! Service is good as well. Clean and maintained territory. The building is decent shape, well kept.

Melia Peninsula Varadero: Nice family orientated resort

The room was good, however, the cord on the bedside lamp was frayed to the wires so we had to wiggle it to work. The beds were excellent! The lighting in the staircase hallway didn't work and wasn't repaired even though we asked for it to be fixed. The paper towel dispensers in the public washrooms were usually empty and/or broken. The washroom in the Kids Club area had no lock on the door. The buffet was good but got to be a little monotonous with basically the same options every meal every [... read more] day. However, there was a lot to choose from and it was good food. (The meats were like leather so I avoided them after a few tries.) The Mexican and Italian Restaurants were difficult to find since there was no name on the building they were in.

Melia Jardines del Rey: Amazing resort

I stayed at the resort last week and it was wonderful. Friendly staff and large resort with always something to do and see. The entertainment was really good at night. The only thing that can improve is the food. In particular, the Italian a la carte restaurant was a big disappointment. Other than that the food was reasonable.

Melia Cayo Coco: Great Resort!

I was impressed with the resort. The buffet was good and the a la carte restaurants were very good and had a nice variety. The grounds were well kept ...the pool and beach were fantastic. The resort staff were all incredible, lovely people. The entertainment was amazing. By far the best I have seen at an all inclusive. The rooms were really the only thing I would say needed improvement as they were quite outdated.

Melia Jardines del Rey: Beautiful Resort

This hotel is huge but did not ever feel overcrowded. The lobby has many different sections both inside and out that can accommodate the crowds. Three buffets made the wait for breakfast a bit easier to handle. The food is what it is...but you won’t go hungry! Our room was big and clean with hot water every time we needed it. The beach...spectacular! Beach towels were a bit difficult to get fresh everyday so if you are the kind of person who needs a clean one everyday then maybe bring one  [... read more]from home. Remember, this is Cuba, they do what they can with what they are given. You go for the beach and the friendly staff.

Melia Cayo Santa Maria: Perfect January getaway!

This is our 5th trip to Cuba over a 13 year span. We've been to Veradero 2x, Cayo Coco 1x and Cayo Santa Maria 2x. Melia Cayo Santa Maria was perfect in so many ways! The beach was stunning! We spent every day there...the water beautiful shades of green and blue, and warm! The the resort small, clean, in good repair and easy to navigate! The food good with variety as were the restaurants! We were most impressed with the staff....they were caring, friendly and had a very good command of the  [... read more]English language. We had a wonderful time and definitely plan to return to this resort next year!

Sol Varadero Beach: Expected More; received Less...But Amazing Beach

Just returned after spending a relaxing week (January 17, 2019) at this resort. It was amazing stay. We went with family and friends. We enjoy a lot. We were very satisfied with the food at the buffet. It was good but repetitive day to day. Everything was close, the beach, the buffet, the lobby, the tea corner, in the lobby bar.The recreation team was very friendly and upbeat. We will never understand why someone would work reception when they cannot speak a word of English. The rooms are sub [... read more] par at best. Clean is a word of many levels of description - definitely not up to par on our standards. Drinking water is another challenge. Only bottle water is preferred. Overall I will give 3.5 star out of 5.

Melia Las Americas: Better than we remembered

10 years ago we went to Melia las Americas. After that we went to several other resorts and always remembered how good we had it at Melia. So..we spend the extra money and said: “we know what we get”. It was great to be back. Better than we remembered. Lots upgraded. The room was beautiful and clean (standard no ocean view, but we had view over the bay). Food was excellent. The a la cart dinner at the Cascade was superb. Incl live music. The beaches look less deep as we remembered and I thin [... read more]k global warming also shows in Cuba. One disappointment we had and it was the quality of the entertainment. Not great. Didn’t make a difference to our stay. We will be back and sticking to what we know. Our goal is a break from winter with good food, friendly service and a clean room. We got it! Melia las Americas...we will be back. It’s a beautiful resort.

Melia Marina Varadero: Not quite up to the 5 stars

This was a nice enough Melia but certainly not up to 5 stars. The location was great and the beach beautiful but there was some updated needed in the rooms. The furniture in our room felt like it belonged to a grade 3 student, battered and needed repainting. The food was about a 5 out of 10 but this is not unusual for Cuba. We had food at the buffet that very undercooked, as in unedible as well as overcooked. Even some pork pieces with the hair on it still. Things that didn't need to be disapp [... read more]ointing. The staff were very good, but as usual if you were willing to pay alot of extra pesos, you received better service. The entertainment was quite good. It was varied and some of it quite amazing. Not so much for the daytime activities. The weather was quite cool a few days so there wasn't too much to do at that time. We went into Varadero twice just for something to do.

Melia Jardines del Rey: Will definately be back!

I travelled to the Melia Jardines del Ray in January 2019. We will definately be back both with the kids and without! I loved that it was a quick drive from the airport! Check in was very quick as they directed everyone into one big room and called out your family name at which time they asked for your passport to verfiy with the front desk and presented each family with an envelope with their room keys, a la carte selections (these could be changed if you didn't like what was chosen), wi [... read more]-fi cards and bracelets. We were at the 24 hour Grill ordering a late night snack and drinks in under an hour from arriving at the resort. Lisbett was very helpful at the front recception if I needed anything. The front entrance and Lobby is huge! It's very open and beautiful. Every morning we were greeted by Dagne who brought us a cappuccino, expresso or spanish coffee depending on our mood. There is also a mimosa bar set up to help yourself to champagne and orange juice! In the evening, the Lobby came alive with music, dancing, entertainment and a variety of pop up shops (cigar, special fancy drinks and specialty coffees). When we were staying at the resort, there were 2 breakfast buffets that opened and closed at different times. I have never been to a resort with a fresh fruit smoothie bar, but wow.....what a wonderful treat that was! There seemed to be some different foods at each of the buffets. Not completely different but it was a nice variety at both. We did find the food wasn't terribly hot in the buffet. So if I didn't get the fresh made omlettes or crepes (both of which were fantastic), I stuck to items I didn't mind at just a warm temperature. My very first morning at the breakfast buffet we were greeted by Aniuska. She presented me with a beautiful beaded bracelet I still wear today! She remembered us every day we came for breakfast and always waited on us with a smile! The dinner buffet was pretty good. Again, not terribly hot if taking food from the heated stations instead of the grills. But there is something for everyone (fresh grilled chicken, beef or fish and pasta made to order). Only one of the buffet locations were open in the evenings. On a few nights there was a line up to get in for dinner. I think it would have been beneficial to have both buffets open, but maybe the numbers at the resort didn't warrent it with the a la cartes. We didn't have lunch at the Lobby buffet, but we did venture to the lunchtime buffet at the Beachfront Grill. The variety was fantastic. I love the Cuban rice and pork!! Alex was such a wonderful server. He takes the time to talk and answer questions and was an absolute joy to see every time we dined there! The 24 hour grill also serves breakfast (amongst many other wonderful foods). The chicken sandwhich, the cuban sandwhich and their french fries were always a treat to have at any time of the day. The wait was sometimes a little on the long side, but please remember they are making it to order. Rafa was always prompt at taking our order and he makes a killer Gin and Tonic!! There is a 2nd daytime grill that serves "kentuky" fried chicken and mini pizzas. We only ate there once (because the beach front pizza grill wasn't open) and there was a wait for that food. But please remember they can't pump the pizzas out any faster. They are limited to the number of pizzas can fit into the oven at a time. But the food was so good!! We dined at a few different a la cartes while we stayed at the Melia. The Cuban restaurant was at the beachfront grill and they had an amazing dinner with Cuban soup, rice, pork and vegetables. It was a full moon that night and sitting by the water made the night that much more magical. We also dined at the Bana. That night we had chicken and red curried shrimp amongst other tasty treats. The chicken was done perfectly!! The Tex Mex was our favourite a la carte......so much so that we changed our fourth a la carte to eat there a second time! The tortilla soup was amazing, as were the fajitas and the shrimp wraps! I ate the shrimp wraps 2 nights in a row! The white wine was a really great match to the Mexican food they were serving. And I loved the black and white photos on the walls of the older farmers! One night we ventured over to the Japanese Restaurant beside the resort. It isn't included in the resort and you have to pay extra to dine there. But for 20 cuc each we were treated to a restaurant all to ourselves and a bottle of delicious red wine. We watched the chef do a private show for us while cooking an amazing terryaki dinner (fried rice, beef, chicken, shrimp and fish). He even engaged us in the show which was great to watch and video to show our kids back home! Since we had the restaurant to ourselves, we even pulled out our ipod and speaker and played our own music! Also in the shops beside the resort is the spa, a small marketplace, the after hours disco a variety store, a cigar shop and the Bowling Alley. We didn't play a game, but we ventured in to check it out. They sold alcohol and ice cream by the tub. They had a few bowling lanes, a pool table and a room with a vidro game system all set up. If it's raining or you're looking for a break from the sun, this is a great little fun spot to check out. The spa was beautiful! We didn't pay for their features, but when you do, you have all day access to their private pool, hot tub and sauna. The pool looked beautiful and refreshing. It was the most peaceful spot on the resort! If you like desserts, there is an ice cream bar that's open all day, every day! And there was a Churro Man who made fresh churros on a number of nights! The pool areas were huge!! They are broken into mini pool areas separated by walkways, which made it feel like you were in your own private pool at times. There are 2 major pool areas. One seemed like it was more for families (they also had a big inflatable obstacle course for kids to use at that pool). The depth of all the pools was perfect for kids and people of all heights. The water was always clean as we watched some workers spend a lot of time in the mornings skimming the water to free it from debris. The pool with the volleyball court always had activites and loud music. Miguel and John (I think that was his name......) were fantastic bartenders! We stayed in Bungalow 2 on the bottom floor. Right in front of our room was a hard surfaced soccer field (which also doubled as a volleyball court) and 2 full sized tennis courst. There were people there every day enjoying their sports. They even have lights and had a few night games going when we were there! Our room consisted of a free safe, a king sized bed and walk in shower. The bed was comfortable and the water pressure was fantastic. Best of all, the toilets flushed and we never had any issues!! Our maid immediately brought us extra pillows when we requested them and always left us water, pop and beer in the mini fridge and fun surprises with our towels and fresh flowers. There are mosquitos around, especially at night. So if you aren't quick with the door you may find some in your room. Take bug spray just in case (we never needed it though). We did find the walkway a bit dark at night I'm certain areas. We always bring a small flashlight and found we used it at night when walking to dinner and the lobby. w The grounds were well kept and there were lots of gardeners working hard on any given day. You can often see (and hear) the cats and roosters who also roam the resort. On your way to the beach you can stop and get a fresh coconut to sip from! The beach was huge! Lots of huts to lay under and there was never a shortage of loungers. They had peddalboats to take out and hobbie cats running when the weather cooperated. There are some sharp shells at the edge of the water, so if your feet are sensitive, you may want water shoes. On the beach there was also a station where they were making fresh battered fish.......SO AMAZING! All of the public washrooms were well kept and the majority of them even had a maid standing outside to constantly keep an eye and clean them. I think I only ever had one stall that had run out of toilet paper the entire week! Once I told the maid at the door she immeditely went in to fill it. Over all, this was a fantastic resort! We booked for a very good price and felt it was well worth the money. The staff are very friendly and engaging. The food was average for Cuba with a few excellent exceptions. Whether you are looking for a resort to relax with your significant other, party with friends or take the kids for a memorable family get away, I would highly reccomend the Melia Jardine del Rey!!

Paradisus Varadero: Don’t go here!!!!!!!

We arrived at night. We immediately noticed much stagnant water around the entire entrance of the resort. Prime!!! Mosquito breeding grounds!!! We were concerned by lack of simple identification bracelets. Nothing distinguished me from anyone else— potentially dangerous actors. We checked into our room. It is clearly a run-down hotel trying little fixes to update it. It’s not working. Upon walking into our room, we were blown away by mosquitoes!!! We immediately began swat [... read more]ting them with bath towels. The room looked like s slaughter house! But filled with unknown blood!!! We had a ten day trip booked for this resort. We HAD TO MOVE out of this disgusting hotel. Food was horrible- except for the beach lunch bbq which was great. Don’t go here!

Melia Jardines del Rey: Huge Resort

Just came back from a vacation at this resort Jan.24 to Feb.1,2019. The weather was amazing only one day of rain. That day we spent it bowling just at the end of the resort a lot of fun seeing I had never bowled with big balls.... We stayed in the elegance room block 9, which was a fairly good walk to wherever you wanted to go, but there were carts that can pick you up and bring you to the beach or to your room. We had 4 a la carte restaurants, the first one was the Ranchon Cena close  [... read more]to the ocean but a word of caution bring bug spray as the mosquitos are fierce. The food here was ok, nothing great. The second one was Bana, close to the hotel and again it was very tasty. The third one was the Don Pepperone, a lot better food was very tasty. The last one was Bistro, this one was the best overall, plates were presented in a beautiful manner. The buffet was pretty much the same every time, there was always something you could find to munch on. At the 24hr spot had the best fried chicken with fries. Our room was very, very nice, updated, king size bed, walk in shower, clean, fresh towels, beach towels and a bottle of rum and a stocked fridge which was replenished daily with water, drinks and beer. The night entertainment was awesome, beautiful colorful shows, short be very nicely done. Lobby area was always clean and seating was in abundance, the cappuccino's were fantastic. The drinks were very good as well, Lime daiquiri's were our favorite. All in all this was a great trip there were 7 of us in total and yes I would recommend this resort. But traveller beware there is a lot of walking involved. Bring bug spray!

Tryp Cayo Coco: Was nice

The food was great the beach was fantastic most of the workers was nice some of them were grumpy. Met some great people. My son was never South and he live everything about the place. Lots of hot water

Tryp Cayo Coco: Amazing resort

I thought the hotel was amazing. Very very clean and well maintained. The food was delicious and always a wide variety to choose from. The staff were very friendly and helpful when you had a question to be answered.

Melia Las Americas: Great Resort

We enjoyed our stay at the Melia Las Americas. Good food, friendly helpful staff, clean comfortable rooms. Lots of lounge chairs and shady areas at the beautiful beach. We would definately stay there the next time we are in Cuba.

Tryp Cayo Coco: Great place!

We were totally surprised by this hotel. It’s a 3.5 stars but we felt like it was 4.5. Food was amazing. I would say the best out of all the other places we’ve been. Grounds are well kept, rooms were very clean, beach was amazing. Two pools which makes it nice. One with all the activities and the other one was a quiet pool. You could also find a bar at the quiet pool. We got 3 of the 4 a la carte restaurants, Italien was truly the best with Erline as our waitress. Let’s not forget [... read more] Mayara and Gelly at customer service. They go out of their way to make sure you are happy. This was our first time at Tryp Cayo Coco but for sure not our last!