Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Virgindrinks35  - 

Verified Purchaser

Melia Varadero: Good.

Hotel staff friendly, beautiful beach, fun entertainers. Dwayne Wade would give this a 9/10 but i would give it a 9.3 at least. On an additional note, bring ketchup packs and hot sauce with you and your own sunblock unless you are trying to pay $20 for a bottle of it.

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Brian  - 

Verified Purchaser

Melia Las Antillas: Very friendly people

Room nice pool great weather great service great food not so hot great location had no issues beach was beautiful bar very well stocked they were running out of food daily had to hit buffet early to get any half decent food service very good was able to pay 8 bucks to keep room for extra time which was nice it was my first time to Cuba will I go back absolutely not

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Vanessagm  - 

Verified Purchaser

Resonance Blu Varadero: Memories to be made, but not in the rooms!

Overall had a great time and made some wonderful memories with friends! I did come across many issues with the resort itself though. When we checked in as a group in 9, they had my group on the opposite end of the resort with ocean views while they put me away from them with no view. I was disappointed to have to go to the front and fight to be close to my friends. When I got into my new room the sheets were discusting! Blood stains, hair and dirt stains! The housekeeper insisted they were clean [... read more]

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Blaze 21  - 

Verified Purchaser

Melia Marina Varadero: Horrified Experience

I don’t even know where to begin with this review. No towels, no cups, raw chicken served to us, service was horrible, staff were so rude, the beach wasn’t maintained, hotel managers avoided you like the plague, wifi only in the lobby which you need to pay for. Honestly everything that could have went wrong went wrong. Please do not go here. I’ve never been so dissatisfied with a vacation. By day two all 5 of us wanted to come home.

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Private  - 

Verified Purchaser

Barcelo Solymar: Amazing resort-NOT ANY MORE!

Went to this hotel 5years ago, and was great. Decided to go again this year in February and I made BIG mistake. Hotel is worn out, rooms need to be upgraded,old beds, old mattresses, tiles failing from walls in washrooms, rusted buth tabs. Hallways in the hotel had bad odor stinks like washrooms. Food for breakfast no complain, but to get omelet or scrambled egs wait is 15 min. in line. Lunch and diner they served the same food or what ever is left over from lunch they put back for dinner.They w [... read more]

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Tammy  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Great stay

Well kept, clean, friendly, safe and good food to choose from. Nice excursions to choose from. Front staff where always very helpful and comprehensive. We did had to exercise patients as line ups for food, coffee, wifi etc.

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Bert  - 

Verified Purchaser

Paradisus Princesa Del Mar: Beautiful grounds & beach

The resort grounds are lovely and so is the beach. However, service ranged from the very good, such as that of our hotel maid, to the very bad. For example, we complained 3 times to get water to our room, reassured each time, but getting water only after the third complaint. Food was hit and miss. For example I ordered a beef loin steak at the Bsmboo restaurant that was tougher than shoe leather. I couldn't cut it with a knife and was impossible to chew. The same applies to the buffet. Generall [... read more]

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Private  - 

Verified Purchaser

Starfish Jibacoa: "Nice 2nd. visit"

The bungalo,s are great, guiet , but my 1st night had a swarm of bees in my room as there is a dead tree about 10 feet from the front door and had bees living in it, I left the outside and inside light on after supper and when I returned and opened the door ,saw about 75 bees around the inside light and many dead on the floor. I called the front desk and very promptly sent someone to spray, but had to sit outside for two hours with door,window open and fan going to get the smell out.After that d [... read more]

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Private  - 

Verified Purchaser

Melia Marina Varadero: Room for improvement

As this was our first trip to Cuba, the service at the resort needed work and the proximity and accessibility to the Beach was disappointing. The condo was wonderful and the service improved as the week progressed; however, they had a significant amount of trainees and often times language barriers.

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Treenbean  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Welcome to Cuba!

I’m giving it 41/2 stars , Cuba rating. I found staff friendly and helpful. Rooms were clean, but the high humidity takes its toll, but I didn’t come to hang out in my room! Poolside clean, beaches beautiful! Food......when in Cuba, eat like a Cuban and you won’t be disappointed! Lots of fruit and veggies, but not as flavourful as we are used to. Small store on resort, also some venders. Evening entertainment was average, day time shows were fun. Resort is a bit far from Varadero , but m [... read more]

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Still Good 2nd Time

2nd time at Melia Pennisula Resort (first visit 2017) and the hotel still was as good as the first time. There were some noticeable improvements to the grounds. Beach was beautiful - always able to find a lounge chair. Pool was good. Pool bar food wasn't as good as the first time however. Service overall was really good - people were very friendly. The evening entertainment was ok. A la carte restaurants were good - enjoyed the Japanese one the most. Buffets were good.

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Janet Plume Petley  - 

Verified Purchaser

Melia Peninsula Varadero: Wonderful resort

Really enjoyed this resort. It was smaller than others we have been to but there was always plenty of space and seating in public areas.Room was nice, best shower I've seen in Cuba so far. Love the entertainment at the lobby in the evenings. Went to the spa twice for a massage which was wonderful. The food was typical Cuba, this hotel was no better but no worse than others we're stayed at. Service was very good. I would recommend this hotel.

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Daniela  - 

Verified Purchaser

Club Kawama: Beautiful resort!

Beautiful resort, spread throughout a large territory, beautiful scenery, beachfront. No high-rise buildings. Well maintained. Lots of entertainment - day and night. Rooms are clean, in a good condition. Especially, if you book a "superior" room you'll get a real feeling of colonial style mixed with art-deco, beautiful terraces and view. The buffet offers plenty of fruit and vegetables, fresh and cooked, this was my favourite part. No french fries, just sweet potatoes and fried bananas. Decent [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Letdown bigtime

Was very disappointed,no wine,no vodka,room very tire,refrigerator did not work,towels and room musty,no coffee in room for days,tv beyond old,key in door had to be changed twice,only a 3 star,staff was fair if you could get their attention,check in took about an hour,would not recommend.

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Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: Nice resort with some downfalls.

The resort grounds are very nice and well kept by the friendly Garden staff. The building is also very nice and clean for the most part but is showing signs of wear and tear in the rooms such as dirty areas on doors and trim, a bit of mold in the bathtub corners and tile grout, broken patio door lock and patio furniture etc. They sometimes have issues with laundry and towels and run into shortages here and there. The a la carte restaurants are Oriental, Italian and Gourmet. The food at all thre [... read more]

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MaddyFrith  - 

Verified Purchaser

Playa Vista Azul: Friendly Resort

The resort was super clean and very nice staff. I went with three other friends and had a lot of fun. There was always fun music around the resort. The beach was really nice and very well kept. Would recommend for a couples trip.

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Lori-Ann 27  - 

Verified Purchaser

Starfish Varadero: Caring Staff

This hotel has had a lot of updates over the last 5 years, we always look forward to returning and seeing the new improvements. The beach, the grounds and common ares are all well taken care of. We stay in the bungalows and it offers a lot of privacy if your looking for this.

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Gof28  - 

Verified Purchaser

Valentin El Patriarca Varadero: Resort was ok

The hotel itself was nice. The people are super friendly and always smiling. Would rather of had a piece of cardboard to eat than the food. We were unable to get towels and clean bedding for a few days as there was issues with the laundry. Also was unable to get currency from reception if needed, the kept saying that the bank hasn't been yet. Personally I would not stay at this resort again

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Private  - 

Verified Purchaser

Melia Internacional: Great resort!

Excellent grounds, well taken care off and laid out. We are beach people, and we were happy with the quality of the beach and water access, also plenty of beach chairs and great personalized umbrella service. The restaurants offer a good variation of menus - considering that generally Cuba is not known for it's food quality - we were pleased with the offering. The food area is not well laid out, as with a full resort (900+ rooms) there are a lot of people, and it's getting really busy and hard t [... read more]

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Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: Good Value For Your Money

This hotel was fairly good for the price we paid. The pools and beach were clean with good sitting areas. The staff was friendly but reception was rarely helpful and we had a hard time getting bottled water the entire time. The food at the resort was better than expected which was a pleasant surprise. Overall I would definitely recommend the hotel to a friend :)

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