Riu Ocho Rios: What a great place to vacation.

First of all the service from the staff was amazing, there was not a time where I did not have them asking me if i was ok or needed something. The food was excellent. The facilities were clean. There were alot of activities for my family including my 11 year old. The shows were good. Definitely going back.

Azul Beach Resort Negril: issues with Sunwing

the hotel and everything else was fantastic. Beautiful resort, and would go again, except can only go by Sunwing. We paid for 2 rooms as I went with a friend, ocean view. My view was of the room across from me, no ocean view at all unless I hung over the balcony to see a tiny view. My room was beside the road and I was awakened at all hours by the noisy road. My friend was put in a room 2 hotel blocks away and she had a view of the noisy road. We asked to be moved, no one would move us, but othe [... read more]r people were being moved to better rooms with no issue. I spoke to the Sunwing rep who as well, would do nothing to get us an ocean view, or even close to each other. She was an awful rep for Sunwing, her answer was to put us at another hotel and charge us more. It was not till the 5th day of a 7 day vacation that a manager who was off sick, came back and offered only me a better room away from the road, with a view. I saw no sense in packing to move rooms with only 2 days left. I loved this resort, would really like to go back, but after my treatment by Sunwng, and the awful area our rooms were, I would not travel with Sunwing again, as they have made no attempt to make us want to use them ever again

Bahia Principe Explore Jamaica: Great Vacation!

We had a great time at the Grand Bahia Principe! The hotel is very large and there was always something to do or see to keep parents and kids entertained! The pools were amazing, the food was great! The Steel Band and the Beach Party were really fun! I would definitely return again and would recommend it to anyone thinking of going to Jamaica!

JOIA Rose Hall by Iberostar: Wonderful resort... our happy place!!

Stayed January 21-28th, 2018. 3rd time at this resort and it is still amazing. Beautifull grounds, lovely nice big room with a huge bathroom...double sinks, separate rain shower & big tub. Everything very clean and in working order, including AC. Housekeeping always does a super job and the mini fridge is always topped up daily with bottled water, juice, pop, beer, little bottles of alcohol and snacks. You can customize what you want in your fridge just by letting your butler know. All the staf [... read more]f are so friendly, cheerful and willing to help in any way they can to make your stay perfect. Let's face it..no matter how beautiful the resort is, it is the staff that make the difference & the staff at Iberostar Grand definitely make a difference! Here is an example... My husband got a pretty bad sunburn ( he burns in the shade and didn't put enough sunscreen on one day). We decided to spend the next day hanging out in our room to keep him out of the sun and our butler noticed this. The butler (sorry, I can't remember his name) showed up at our room a few minutes later with a big bottle of aloe gel for his burn. So thoughtful and kind!! There are 3 pools at this resort with an abundance of loungers and covered beds. There is a towel hut so you can exchange wet towels for dry ones as many times as you want and there is even sunscreen there for the guests to use. The beach is not huge but the sand is nice and soft and the water clear & sooo warm! Lazy days on the beach with drink service right to your lounger...what more can you ask for. ( Kinesha is a gem, so sweet, kind, personable and works so hard slugging those drinks to us all day long in the hot sun and always with a smile on her face). The food in all of the restaurants is Yummy and the best that we have ever had at any AI resort, and we have been to many different resorts over the past 10 years. Even the room service food is great. There is something to suit all tastes so you will definitely never go hungry. They even have BBQs on the beach on some days. Can' t beat eating fresh fish, jerk chicken etc in your bathing suit on the beach! The Star Friends will keep you entertained with beach volley ball, pool games,etc if that's your thing. They are tireless and work so hard but are not pushy so if you just want to laze around that's just fine too. Jamaica and Iberostar Grand Rose Hall is our happy place and if you give it a try it might just turn into your happy place as well.

Bahia Principe Explore Jamaica: Beautiful Resort !!

We had a wonderful time here. It is a very big resort and requires a lot of walking, but the grounds are beautiful and there is lots to see. We also enjoyed the snorkeling right on the resort. The food was awesome, lots of variety and the staff were very friendly and did an amazing job. We would return again .

Iberostar Selection Rose Hall Suites: Great for small children

This was our second stay at the suites. Food and beach are wonderful. The staff bent over backwards to assist and look after you. Don't waste your time with the VIP/timeshare tour. It was a waste of 90 minutes and at the end we cold not understand what we would get for our $30,000 expenditure.

Royalton Hideaway Negril: Hideaway at Royalton Negril is a 10 out of 10!

We were delighted with this resort. Staff was amazing, food great, the view fantastic. Weather cooperated too. We unhesitatingly recommend the Hideaway at Royalton Negril to anyone who wants a first-class vacation experience.

Bahia Principe Escape Runaway Bay: Not worth it

The hotel is large - involves a lot of walking! If you have mobility issues, it's not the place for you. Registration is a joke. The more you question or ask about your room (i.e. ocean view, nicer room, higher floor), the more you are ignored. They are always "working on it" but nothing changes. Service at the pools/lobby bar is non-existent. Most of the time spent there, we had to get our own beverages and table service at the buffet at breakfast and lunch was very poor.

Rooms On The Beach: Get what you pay for

The Rooms on the Beach Ocho Rios is actually being torn down end of 2018. It's been bought out by Moon Palace beside it. The location is prime - right on the beach. The room was clean They cleaned the rooms every day before lunch which was great - fresh towels too. no complaints there. Free safe int he room. Air conditioning worked well. I'd give it a 2 .5 star rating. The continental breakfast is VERY basic....my hubby and son had to go get food out in Ocho rios. It was fine for  [... read more]me - coffee piece of toast. :) Location of hotel is good. Right downtown.

Moon Palace Jamaica: A piece of heaven!

Amazing resort and even more amazing people! I had read great reviews about this place and had high expectations, and I will say that all my expectations were met and exceeded. The resort credits were amazing as we did so much with them. A treatment at the spa is a must! They give you a water treatment for an hour prior to your massage and that’s to die for! Beautiful spa. The food at the buffet needs variety, we rarely ate there, only for lunches as there wasn’t much to eat. The other resta [... read more]urants were good but overall the resort needs to add more variety to their food. People were amazing, coco and romaine from entertainment, and Ricardo from the Italian restaurant. Ricardo remembered our individual names after the first visit! My two boys loved him. The beach was great, the town was safe to walk. I went with a 9 and 15 year old and they had so much fun as the resort has so much to offer. Other than food variety, the only other issue was the size of rooms; they were too small for a family of 4. Some other resorts offer more space in their standard rooms.

Grand Decameron Montego Beach: Great resort and fantastic staff!

This is an older and small resort, but clean. Food was excellent and staff were fantastic. I would recommend this if you are looking for a quiet and relaxing vacation. We felt safe to walk down the hip strip and to Margaritaville.

Bahia Principe Explore Jamaica: Not worth the money we paid...

There were roaches in my room. The housekeepers did not do a good job cleaning the room. They did not make up the beds. We were not impressed with the food. The hotel looks nice and some of the staff were nice but others were rude. I had multiple issues with this trip and I'm still waiting for a response to my email and voicemail I sent to the Tripcentral agent.

Bahia Principe Explore Jamaica: Beautiful Resort

Really enjoyed our 1 week stay at the Grand Bahia Principe in Runaway Bay, Jamaica last week. The resort itself is beautiful and well maintained, and the staff was amazing. We went to 4 a la carte restaurants, the Italian, Japanese, Steakhouse, and Gourmet, with the Japanese being our favorite by far. The beach was a bit disappointing as it consisted of several little cove areas, and one larger one. It's a rather large resort with lots going on. There were daily/evening entertainment throug [... read more]hout the resort. There is also a little shopping village and casino for added fun. We would not hesitate to recommend the resort to family and friends based on everything they offer, and the excellent service. Thanks tripcentral.ca for booking us and maintaining contact with us from start to finish. Bravo to both you and the Bahia.

Catalonia Montego Bay: Holiday Inn Resort - Montego Bay, Jamaica

1. The resort is too old, over 50 years and is in dire need of renovation of the plumbing. It makes too much noise once it its flushed awakening the neighbours in the next rooms. 2. The Air Conditioning Unit is also old making a lot of noise when it restarts once the temperature rises above the set temperature. We couldn't sleep on the first night. 3. cleanliness of the resort was good and the rooms were very well kept. 4. The staff was excellent and the food was great.

Sunscape Splash: Friendly Jamaica

I had the pleasure of visiting this resort during our family vacation this year. I am not new to Jamaica as I have been many times, however this was a first for this resort. I can't say I will go back as I was disappointed with the lack of entertainment both during the day and certainly in the evening. The pools and hot tub shut down by 6 which was disappointing especially as there was nothing for after dinner and into the evening. I found the food to be average ,the staff were incredible and  [... read more]the hotel was clean. A little difficult getting towel or room service regularly. I would certainly go back to Jamaica , the people are very friendly the weather has always been great and the excursions are bar none.

Grand Palladium Jamaica: Nice resort !! Great people!!

Nice hotel !! Lots of beaches and great food ....... beachfront jerk hut is great lunch !! Air Canada reps were great to help with anything we asked. Would recommend this hotel foresure. Slot machines didn’t pay out lol

Hyatt Zilara Rose Hall: Amazing Resort

We thought the resort was amazing and everything about the resort was outstanding. The staff could not do enough and the grounds and room was everything we thought it would be. I would recommend this resort to my friends and family. If I could, I would book again for another week. Overall, it was outstanding and relaxing.

Bahia Principe Escape Runaway Bay: Love this place!

I stayed on the luxury side of the resort for a few days and loved it! The pools were great, miles of white sand beach, crystal clear water. The food was delicious, 24 room service included. My room was spacious and my balcony over looked the water. The night time entertainment was fun - karaoke and Michael Jackson impersonators were my favs. Can’t wait to go back! P

Royalton Hideaway Blue Waters: Great Week with Family

Great resort with very good adult pools and kids pool. Daughter liked the water park slides and they even had a foam party for the kids. Food was very good, better than other all inclusive we have stayed at and all the staff in resort are well trained to help and look after your needs. Excellent little coffee shop in Entertainment area that doubles as an ice cream shop so parents and kids both can get a pick me up in the afternoon. Rented a Cabana for one day and was enjoyable, Staff ma [... read more]de the difference by looking after the kids with fruit plates and snacks. We would recommend the resort to families looking for a resort that will look after both parents and kids without being too big

Catalonia Montego Bay: One of the best

Holiday Inn Resort, Motego Bay, Jamaica is one of the best we spend our winter vacation in and we travel Caribbean from St. Lucia to Cuba and everything between. Resort was very clean, very well taken care of, people and service was excellent, room was comfortable, and food was delicious. Entertainment from morning to late night for all ages. I personally (as person with disability) appreciated easy access and very helpful personal. Beach was also clean and easy walk to little island was perfec [... read more]t. If you are looking for good swimmers beach you are out of luck. You can still swim but not long pats. Also the “Only adults” part with own swim up bar can satisfied people looking for more “quiet” time. I will recommend this resort to all my friends as resort which deserves much more recognition. Its 5 stars across the board for me. On top Natausha Margraf from TriCentral was very helpful agent and I will use her services for my next vacation.