Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(11330 Reviews)

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Annie63  - 

Verified Purchaser

Margaritaville Island Reserve Cap Cana Hammock: Margarittaville Cap Cana

We went to Margarritaville Cap Cana Adult section the end of January 2023. This hotel was very nice and clean. The grounds were immaculate. Food was very good, no complaints there. Even room service was good, only downfall was it takes a little while to get to you, so order ahead of time. Premium alcohol for drinks, staff very friendly . Check in and check out was very smooth. Big pool, not too crowded. Just beware of the timeshare or prestige club. It’ll absorb 2 hours of your day, wh [... read more]

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Private  - 

Verified Purchaser

Royalton Bavaro Resort and Spa: Terrific Resort

Our room was lovely we had the swim up. The restaurants were great as well and the whole place was super The service and entertainment was great and the booking with our agent was simple and very helpful overall it was a really great experience

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Private  - 

Verified Purchaser

Ocean Blue and Sand: Beautiful weather, an ok resort experience

We booked with Sunwing and stayed at this resort in February 2023 for 8 days. We paid for the Privilege upgrade. Overall, we had an ok experience but this resort is at best a 3.5 star. This is NOT a 4 or 5 star experience, regardless of what some reviews indicate. Positive - Layout of resort is nice, easily walkable for those without mobility issues - Pools are nice, grounds are generally well-maintained. Pool closer to beach is louder in the morning but quieter in the afternoon. - Buffet [... read more]

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Private  - 

Verified Purchaser

Riu Palace Bavaro: Riu Palace Bavaro

Grounds are neatly maintained, shrubs & greenery are well preserved. The hotel structure & decor are outdated, elevators sometimes doesn’t work, common comfort rooms are far from dining areas, beaches & are on disarray, broken lounge chairs are common, beach are not maintained regularly, empty plastic glass, bottles, coconut husks & shells. No one practices CoVid protocol, staff, cooks, servers.

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Private  - 

Verified Purchaser

Occidental Caribe: Meh...

Before leaving for our trip, I read the reviews and wondered what we got ourselves into. I thought that everyone has a different opinion so I'll come with an open mind. Issues started when we got there. Tried 7 different swipe cards and none worked so we couldn't leave our room until it got serviced. Had to sit in our room until 2:30 pm the first day until maintenance came ( we called 4 times before someone came). Batteries replaced. Both patio doors could not lock and we were an end unit and [... read more]

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Loisk9  - 

Verified Purchaser

Melia Caribe Beach Resort: Beautiful Resort

It was a beautiful resort. The grounds are beautiful and well maintained. The food was awesome in the buffet with plenty of selections and the restaurants were even better!! I only wish we could have tried them all but we booked an excursion to Samana (which was great) and returned late for the steak house and had to cancel the Mediterranean because we attended the Superbowl bash which was another great added feature. The room was cleaned daily and the beds very comfortable. I have no complain [... read more]

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Private  - 

Verified Purchaser

Royalton CHIC Punta Cana: Fun party resort!

This hotel has decent rooms. Bathrooms have smaller areas and no exterior door to close off from the room. Rooms are well maintained. Staff are excellent. From front desk to entertainment. Areas are clean and in good repair. Food is good quality, no lines and no reservations needed. Beach was grated daily. Awesome music and entertainment miring and night.

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Private  - 

Verified Purchaser

Sunscape Coco Punta Cana: Wonderful spot

The resort was wonderful, staff were friendly and helpful. Beds were comfortable, and rooms were clean. Only thing was if you wanted a hot shower it was a hit or miss when you would get one. The food was wonderful, I had seen complaints and was worried, but it was wonderful and a great selection.

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Herbie 72  - 

Verified Purchaser

Barcelo Bavaro Palace: Wonderful Resort

The hotel is very large but very easy to get around. Clean as can be everywhere. Easy to get your a la carte reservations and the restaurants were excellent. Enjoyed laying by the beach or around the various pool areas. Excellent resort!!

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Private  - 

Verified Purchaser

Royalton Splash Punta Cana: Lots of up charges

Resort was great. My only complaint was the frequent attempt to upcharge while there. If you stay at splash you have access to other resort but some restaurants were an additional charge 49$ US per person. We were not aware of this at time of booking as it only said stay at 1play at 2. We were aware before going. There were also people going around talking to kids about activities such as escape room for additional charge. Superbowl party they were trying to charge us for reserve seating  [... read more]

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Adam  - 

Verified Purchaser

Riu Republica: Fun party resort

This place is a party resort, the food and amenities are 4 star not 5. We did have a great time but unfortunately my girlfriend got food poisoning and we both ended up getting COVID-19 after our stay (a real bummer). Also we had 3 days of no hot water, partially working shower head and bugs festering in the coffee machine.

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Private  - 

Verified Purchaser

Majestic Colonial Punta Cana Beach Resort: Wonderful resort!!

The hotel and grounds were very clean & spacious. Enjoyed all the different seating areas in the lobby and lounge areas. The staff were friendly and helpful. The beach was clean and beautiful with plenty of lounge chairs to sit in the shade or the sun. Spacious pools with many different areas to choose from for lounging. Food was great. Transportation to and from the resort was seemless.

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Private  - 

Verified Purchaser

Breathless Punta Cana Resort: Beautiful resort

The resort is very beautiful, the grounds immaculately kept and clean. I give credit to the incredible staff and their excellent customer service at the restaurants, front desk, serving staff and bars. However, there were some areas that required improvement. We are a couple of seniors and were assigned a room on the 3rd floor, with no elevator. It was a challenge climbing up and down those stairs every day. The housekeeping staff were very inconsistent with their timing on cleaning our  [... read more]

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Private  - 

Verified Purchaser

Occidental Caribe: Deferred Maintenance

This hotel in its prime would have been beautiful. Unfortunately the upkeep on the buildings have not been done and it shows. As for the food reviews - all of what you have read is true. Food is cold, and constantly empty. This is not the hotel for good food!!! Also they don't seem to have a handle on the volume required for the amount of people staying there. We heard constant complaints from many other guests as well. The hotel was always running out of dishes, cutlery, tables for patrons [... read more]

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Private  - 

Verified Purchaser

Melia Caribe Beach Resort: Incredible Resort!!!

The hotel grounds and lobby were absolutely beautiful! The food was really good with lots of options. The bartenders were all very sweet and their service was amazing. Our housekeeping lady was always accommodating to our needs and kept our room spotless. Some of the service in the restaurants were poor.

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Private  - 

Verified Purchaser

JOIA Bavaro by Iberostar: Beautiful setting but food lacking

Grounds and room beautiful. Unfortunately, 4 of the 5 a la carte restaurants were not great. Only restaurant that was any good was the Surf and Turf. I got food poisoning in the Japanese restaurant. In the buffet I asked for gluten free pasta and it wasn’t so not happy about that!

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Private  - 

Verified Purchaser

Ocean El Faro: Nice Resort!

This hotel was very clean. Always taking care of the grounds and the public area. Our rooms were huge and the maid service was good. The food was a bit cold at the buffet. It was hard to book at the restaurants, but the food was excellent. Improvement could be made at the snack bars by the pools, the food was left outside in the heat and not covered. It is a huge resort and their could be more shuttles. The front desk could be more efficient ,we arrived late late at night, 1:30 and they told u [... read more]

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Private  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Excellent resort - lots of fun

Resort was nice and modern, rooms were great, pools were nice and the lagoon to swim was excellent. I have been to many resorts in Punta Cana. A special thanks to Danielito and Johnson from the entertainment team. They provided exceptional services. Johnson is pursuing his studies in mechanical engineering- smart, young talented man and although he has only started on the resort approximately one month ago, it seemed like he was a long term pro. Both men are great dancers, talented, friendly, ha [... read more]

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Pooksnoop  - 

Verified Purchaser

Occidental Caribe: A great week!

Once we arrived at the hotel, there were a few things missing.....we were supposed to receive a welcome drink and priority check in. Once in our room, there was supposed to be a bottle of rum and a coupon for the casino. We did ask for it the next day at the front desk. The coffee maker in the room didn't work. There was a broken lamp and most of the hydro outlets didn't work. The beds were comfortable. The food was good. The resort overall was pretty clean. The nightly entertainment was good.

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Elaine  - 

Verified Purchaser

Ocean El Faro: Good resort

We booked privilege and well worth the money. The resort is clean, party pool is entertaining, staff is very friendly and helpful. Loved our roof top room. The only complaint is that it is very windy. I’m not a beach person but I do like to walk the beach. Went down a couple of times and felt like we were getting pelted by the sand blowing. Other then that it was a lovely resort.

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