Royalton Hideaway Blue Waters: This is definitely not a five star resort!

A group of us stayed at this hotel for a destination wedding (about 90 plus people). This hotel claims to be a Royalton but I have stayed at a Royalton in Cancun and this is nothing compared to that. I will give you a few examples of things that went wrong. Upon arrival it was a mess! People that booked a suite did not get their room as paid for. My brother and his family paid for a jacuzzi suite with ocean view, that's supposed to sleep 5 people, was shown to a room with 1 bed and a pulled out [... read more] sofa for 5 people. He finally ended up with a second room with a connecting door. Still no jacuzzi or ocean view suit. We later found out that this happened to many people in our group, even the bride and groom! They booked a suite also (embassy if I am not mistaken) and was given a regular room. With all their luggages that they brought for their wedding they didn't even have space to walk in the room. They were told that their room would not be ready until Friday. We arrived on Tuesday and wedding was on Thursday. The bride and groom had to borrow their relative's room over at the blue water side on their wedding day to get ready. Now for my room, we did not book a suite but we did pay $7,400 for 2 adults and a 12 child. We were given 1 bed and a pulled out sofa that barely fit the 12 year old. We had a room that had a connector door to the next room. My husband went to open it and was able to go into the next room! We called in one of the staff to let them know what was happening and he worked on the locks but he could not get it to lock. We ended up just pushing the sofa against the door. Phoned never worked the whole time we were there (to order room service that was offered 24 hours). We were promised someone would look into it 3 separate times. No hair dryer or clock in our room. The first few days our room was cleaned every other day. When we asked about it we were told that house keeping was very busy. But they did give us clean towels when we asked for it. We did enjoy the exercise classes offered. Although one time instructor never showed up and no one can give, the 10 people that was waiting for the class to start, a reason why. Beach on the Whitesand side had rocks that was very dangerous. My cousin was injured and had to go to the hospital. She ended up paying $700 dollars for the visit. I myself trip on the rocks but luckily I was not injured. My sister and her son was on the beach and was approached by local vendors. I am assuming, and was offered weed. Needless to say my sister was not very happy that this was happening on the hotel beach. There does not seem to be any managements at this hotel. Employees seem to do what they want. I will give you a few observations. I was heading to my room when I heard a worker ask a guest to give him beer, employee drinking with guests and offering weed for sale, guests asking questions and staff saying I don't know. There was a lot of I don't knows during my 8 day stay. One morning my sister and I went down to yoga we saw a pile of vomit on the floor. Employees standing near by. An hour later we walked by still there. Employees nearby talking. We later walked by it again and thought someone cleaned it up. We were wrong guest have walked on it clearing the spot up! I will have to say my Cancun experience was very different from my Jamaica experience. I will have to think twice about booking with Royalton again. You should really listen to your guest. We observe so many complaints about this hotel while standing in the lobby of the hotel from your guest. Even the food was horrible. The bride made a comment that mirrors my thoughts "Is it me or does the food here taste all the same?" I would also like to let you know that there were good workers also especially in the coffee shop and the buffet.

Couples Negril: Another great week!

Fifth visit to Couples Negril and still loving it! Smaller quiet resort but no shortage of things to do. Great food, amazing beach and water, staff are attentive and friendly. Grounds and rooms very well maintained. No tipping policy is great and does not affect service (staff won't take tips even if offered). This is true "all inclusive": from airport lounge to shuttle service to resort there are truely no worries.

Royalton Hideaway Blue Waters: Not worth the price paid for

Slightly below average compared to other resorts visited... rooms were tiny for the price I paid, service was disorganized and slow, amenities were okay/average/could be improved, dinner options were great but again, the service was incredibly slow

Bahia Principe Explore Jamaica: Perfect place to stay

I really enjoy my vocation in grand bahia,everythng is perfectly design according to travelers comfort,all the people are working there are so helpful amd polite,perfect buffett and alot options for vegetarian people as well.overall very good experience.

Catalonia Montego Bay: Great Family Resort

This resort is a good size for families - everything is very centrally located. Food and drinks were plentiful and staff managed the number of guests well being it was March Break. Beach is very shallow and you can’t really go for walks. There are a number of small beaches, but lots of reefs so you can’t swim out far, but there is good snorkeling. The pool is shallow and on the small side, but fun for the kids. The paths around the resort are also narrow and short, so if you like to take wal [... read more]ks after meals etc., this resort is not set up for that. Room was fine, but the bathroom was tight - really only one person at a time can be in it. Would definitely recommend this spot for families with children ages 2 to 12. If you want to travel as a couple, there is an adult only pool and beach. We only ate at the buffet which had lots of choice for everyone. The many snacks bars are also great. Being 10 min from the airport is a huge bonus. We would return!

Royalton Hideaway Blue Waters: aweful

Where to start about this hotel. 24 hour room service?? Maybe if they picked up the phone but mosty they didnt bother answering. If u got someone to actually answer then you will wait anywhere from 45 min to an hour. Food is aweful when it arrives anyway, cold. Restaurant food was aweful, the italian was the only chance for a decent meal. Service did not exist outside of restaurants. So if u want food between buffet and dinner good luck. Burgers and fries u might find but u will wait for it 45 m [... read more]in again. Now to the rooms. (We were part of a wedding group of 50+) most phones didnt function, many rooms including mine had their safe smashed open before we even got into our room, hit water didnt work at all first night ( some didnt have water at all) second night it was only hot!?. Beach was great weather was great. In other words parts that were under the hotels control was good. I would never come to this hotel again.

Melia Braco Village: Very Enjoyable week

The hospitality was great. Food was good, rooms were very clean. The beach was a little disappointing -- water shoes were handy as wash in from reef was hard on the feet. Always clean towels available. Only one day we had trouble finding a lounge chair on the beach.

Rooms On The Beach: Great price

Beautiful beach , good location , clean, walking distance to restaurants and shops. Fresh fruit and muffin and more, was a perfect breakfast for our family. Excellent driver = Morgan was trustworthy, dependable will take you on any excursion you want for a fair price.

Mangos Boutique Beach Resort: Perfect place for rest and relaxation

My daughter and I just came back from a week at Mangoes and I can’t wait to go back. The resort is small, so it was easy to get to know everyone which allowed for lots of interesting interactions. The staff were amazing, the food was excellent and plentiful, the room was large, clean and spacious, and the beach was inviting with lots of natural shade. It is quiet. There wasn’t anyone on the loud speaker yelling ever, just music playing nicely in the background. If your looking for a nice ti [... read more]me without large crowds or late drunken nights this is the place.

Legends Beach Resort: Wonderful experience!

Overall we love the place. It would been nice to have shampoo and pool towels as our room towels were just enough for room use. The food was good and beach wa fabulous. We liked the option of visiting the sister hotel. Having Time Square and the little shops was really nice to visit.

Sunset at the Palms: Famaica

The staff and management treat you like family. Always at home @ SATP. Nothing like it anywhere, if beach living in the Caribbean is how you want to relax and unwind than this is the place for you! It is small and intimate surrounded by nature.

Bahia Principe Escape Runaway Bay: Don't believe the naysayers....this place is great!

Reviewed 2 days ago Don't believe the naysayers....This place is great! Just returned from our best tropical vacation yet! Arrived at the hotel late afternoon. Check in was fast and pleasant, and then we were escorted to our well appointed room by a hostess who explained the hotel amenities, showed us our room features and outlined the various services available to us. Other than our first evening, we ate at a la carte restaurants every night. (Get the Bahia App to make booking them easy!) Fo [... read more]od was the best we've ever experienced at a resort....beef tenderloin, rib steak, chateau briand and of course jerk chicken! Drink selection was equally impressive.... Canadian Club, JW Black Label,Grey Goose etc....as long as you ask for them specifically! Even though it was busy over March Break, we had no issue finding loungers around the pools. They do enforce the rules about reserving loungers early. They periodically swept up unattended towels, bags etc before 8am and their owners had to retrieve them from the towel hut! (Yes I got caught too, but it prevents people keeping two sets of chairs locked up at both the beach and the pool!) As usual, it's the people that make or break your vacation. For the first time in our dozen or so tropical trips, there was never a situation that made us feel as if an employee was merely "going through the motions" when interacting with us. From the reception staff, waiters and waitresses, bar staff (especially Teddy-Lee, Timmoy and Shedale), security people (my 5am coffee buddy Patrick....an employee of a private contractor, but certainly did the hotel proud!), and the always friendly grounds and room staff, we always felt appreciated and respected. And I think I know why...... This property has a very visible and involved management. I saw them constantly roaming the property identifying anything that was less than perfect. They were very hands on, picking up any trash, calling for maintainance, etc. As an operations supervisor myself, I was REALLY impressed with Gianni? Jonni? (I wish I had taken note of his proper spelling! Sorry!) I saw him often, and he was always active and professional! He was even involved in catching one of the resident cats that appeared injured. We spoke a couple of times, and I believe he is responsible for the overall operation of the Luxury Side. When management leads by example, you get these great results! If there is anything that is less than perfect, it might be the beach. There is no endless expanse of sand as you would find in Punta Cana or Varadero, but it is passable. There is a private Luxury only beach, or the larger "everyone" beach at the other side of the resort. For me, this wasn't an issue. This was truly the best experience we've had so far...and probably will be tough to beat!

Jewel Runaway Bay Resort: March break fun!

A perfect sized resort for families. Everything is close by...beach, pools, restaurants, bars and water park. Great staff and lots of things for the kids to do - ours are 8 and 11 - plenty of staff at the water park and running the kids club. Good food and enough variety to keep everyone happy. Basic rooms were a bit on the small side but we spent very little time there...it was never an issue. Staff kept rooms and grounds clean. We can’t wait to go back!

Bahia Principe Explore Jamaica: Fun resort!

We spent 7 days at the Bahia Principe and loved every minute of it. The only down side of the resort is the beach area. The beach area is not very big and there was only a small area of the beach where you can swim. All in all we are quite impress with the food and the service. Good food at the buffet. There was something for everyone. Very difficult to get a reservation at the specialty restaurant. Just a quick note, although it is an all inclusive resort, an all you can eat buffet, gues [... read more]ts should tip the person who serve you your wine, water, juice or beer. We saw a lot of guests not tipping, just getting up and leave. A US$2.00 tip every meal, that is $6.00 a day times 7 days is only $42.00. I'm sure it won't break the bank. It means a lot to the servers if you tip and they appreciate it. We enjoyed our vacation and we will go back for sure.

Bahia Principe Explore Jamaica: Fantastic week away

The resort was very clean, staff was very friendly but the wifi was very difficult to obtain a connection but being on vacation this was not a big deal for us. The food was fantastic and it was very easily to reserve for the restaurants. We visited the same resort two years ago and noticed there were many improvements made to the beach front and the resort continues with improvements.

Riu Palace Tropical Bay: Riu Palace Tropical Bay

4 out of 5 stars. Food and service could be improved in the restaurants. Beach is excellent. Resort needs more washrooms so that you don't have to walk so far.Lunch buffet offering seemed to be the best food offering.

Bahia Principe Explore Jamaica: Amazing time at the Bahia Principe

Overall, great place! Food was excellent, never went hungry. The beef patties at the grill were awesome. Had the opportunities to try the Brazilian steakhouse on the luxury side (adults only) and it was absoutely delicious and our favourite meal of the trip. The staff are very friendly, most very genuine. Pools were great, and beach near the kids park was great. Rooms were clean and spacious. Would love to come back and stay on the luxury side, as it did seem a little nicer over there.

Bahia Principe Escape Runaway Bay: Awesome resort

The resort was amazing. Great food, beautiful pools, excellent service and atmosphere. Be prepared to walk as it is a large resort and the nice beach is on the family side of the resort. Had a concern with our room but it was rectified quickly.

Royalton Blue Waters: Beautiful resort

Blue waters continues to be an excellent resort. It is clean, comfortable and a reasonable size. The people make the resort and enjoyable experience. We will continue to trave twice a year to Blue Waters.

Iberostar Selection Rose Hall Suites: Better Than Expected!!

I am always a bit hesitant about all inclusive resorts during peak March Break season, but I was pleasantly surprised with my visit to Iberostar. Check in was quick and easy, staff was friendly, chairs around the pool and on the beach were plentiful. Food was repetitive but decent. I would not say it was outstanding, but was good for all inclusive and buffet styles. The Asian restaurant was horrible and really needs to be improved. But Italian was decent. Only issue was the lack of avail [... read more]ability and difficulty booking dinner reservations in a la carte restaurants. We were told they were full, but then noticed so many empty seats. Kind of felt like they had a limit and then pushed the rest of the guests to the large buffet dinner. Room was small and needs an upgrade ... their ocean view required me cranking my neck around a wall and then I could see ocean. But I was barely in the room so not that big a deal. But was clean and bath products were fine. Fridge was restocked with fresh water bottles daily so liked that service. I did not like how the concierge was fully pressuring us into signing up for time share meetings or whatever they were selling. It was completely annoying that in order to book dinner reservations I had to sit through her sales pitch and upgrade offers that would cost me more money. I get that is her job and she was lovely and a nice person, but totally takes away from the relaxing vacation vibe. Drink Service around Pool and Beach was slow and intermittent. They need way more staff. One drink would take 20 minutes to arrive. There is no food menu around the pool. That needs to be added. They have a buffet on the beach a couple times a week, but really need snacks and food around pool. Would make for much better experience. But staff was really nice. Place was clean. Lots of chairs by the pool and beach and thankfully no annoying chair hog guests!! So overall was much better than I expected for a last minute March Break Trip.