Great Resort

Just got back from RIU Nassau and couldn't be more pleased. 2nd time there after an 8 year absence and very happy. Food good, especially in 2 of the a LA carts. Buffet was above average, not sure what anyone could complain about. I would return in a minute! Certainly recommend to anyone.

Great little getaway!

I just got back from four days at the Riu. The resort was clean, from the dinning areas, to the lobby, to the pool and beach. I watched the employees clean the pool in the morning, and I was very pleased with how they cleaned the pool area. The washrooms in the lobby were also always kept very clean. The staff was friendly, and my favourite part was the beach. It was such a nice beach front, and they kept it nice and clean aswell. I noticed half the people were tipping bar tenders and about half [... read more] of the people were not. And I found I didn't get served any different from those tipping. The food was good I went with someone who has many food allergies and she also found plenty to eat. I never had a problem getting water bottles either, just request at the front desk for them to bring it to your room. I also read reviews about dirty water coming from the taps and shower. I had no problem and showered everyday. The air conditioning also worked really well in my room. I stayed in the supior oceanview, not sure if that made a difference compared to the standard rooms. The only downfall was it was a lot of couples and older singles. Not a party vacation place for a group of young people, but a great place for a relaxing vacation.

Perfect stay

The resort is simply superb ! Our room had the perfect view of the ocean with an amazing sunrise each morning! What a great way to start your day. Food was fabulous and always hot with an amazing selection. Staff was friendly and always ready to advise. Rooms were cleaned and bar fridge replenished each day. Made for one enjoyable vacation. Way to go RIU.

Beach was beautiful

The hotel is outdated BUT still very clean. Food was great. Don't go to the Japanese restaurant ... it wasn't that good. Staff was very friendly! Nightly entertainment wasn't as good as other vacations I've been on. However for the price, it was awesome!

Nice resort

The hotel and grounds were well maintained.The variety and quality of the food was great.We were happy with the adult things but there was nothing for our small grandchild.The staff were very friendly and helpful.

Great time

The room was quite lovely and the staff were just amazing! We found the tables outside often needed a wipe and the staff around the pool were very noisy with their mic - trying to create excitement. We stayed for 3 nights - 4 full days and were not able to secure a reservation even though we lined up at 7:30 in the morning (they were already booked???) Overall though we had a very nice time; beach was great, drinks were plenty and food was good.

Fantastic Food

Resort was great. The food was excellent and the resort itself was very clean with very attentive staff. There was not a lot of activities or entertainment options though. Try not to book a room on the 15th floor - you can only use 1 of 3 elevators.

First Riu Inclusive

Our biggest decision was to stay at the Atlantis without an all inclusive or the Riu with all meals and drinks. The overall package for one week for two was almost 4000 with flights. The Junior suite ocean view was what we picked based on the website pics. The actual view from our room was a side view and the only thing negative was that we were looking at existing next door roof that was a home for seagulls. Our room was clean and the service was excellent at the front desk. We had to change ro [... read more]oms after the ceiling in the shower started leaking and we were move to the 14th floor. Our stay at the RIU was great. We are not big drinkers but the room was stocked with great selections. The Buffet for breakfast was excellent. The dining facilities were very courteous and the staff went out of their way to make your stay special. The quality of the food was good and the biggest disappointment was that the buffet didn't have much in the seafood area. The Majestic Tours were great in getting us back and forth from the airport. I understand that the RIU is going to be renovated next year. The lobby looks great but the whole idea of an ocean view with no obstructions is my biggest disappointment. Some of the main rooms need a facelift but generally the trip was great and the staff was amazing. The use of the hospitality room was good considering they wanted 100 to extend the check out time. The beaches were beautiful and the overall island experience was a great way to celebrate our 40th....

It was all good!!!!

Despite all the bad reviews we have read on line lately ... It was all good. So relax folks!!! The room was nice, the water was hot and clean, the staff was friendly, the food was good, lots of premium booze and the beach was fantastic. Remember ... This is a 3 star hotel ... For that I give them 2 thumbs up. Ramon, our Sunwing rep was fantastic. He was at the hotel from morning til night. He was extremely friendly and helpful!!! He was at the airport when we arrived at 10 pm ... And was there a [... read more]gain when we left at 8 am!!! We would not go back to this Riu because we prefer the quieter resorts but we definitely book thru Sunwing again.

Unfortunately disappointed.

We spend a heathy sum of money on an oceanfront suite, which looked nice. The down falls were the 10 mins elevator waits, the no hot water in the showers, even after letting the water run for 5 mins to get the "grey" water to run clear. The staff were less than enthusiastic even though we tipped, just didn't feel appreciated. The pool is buried in shade for the majority of the day and it's way too small for the capacity of the hotel and everyone trying to avoid the panhandlers on the beach. On t [... read more]he upside, the food was good and the sweet potato hash browns at breakfast swerve awesome. And it was only a 5 mins walk to Atlantis. Bahamas is a beautiful place. It I would think twice about going back.

Nice resort and hotel

The Riu is a nice and friendly resort, not too far from the airport which was nice and right next door to Atlantis where there are many activities and things to see. The hotel is small with only one pool, which gets no sun after 3-4pm due to where the building is located vs where the sun would set - get down there early if you want a beach chair. The beach is beautiful, with turquoise waters but the weather was not cooperating with us and we were not able to swim and enjoy it as much as we would [... read more] have hoped. I would recommend this resort because it is all inclusive and the Bahamas is very expensive when you do leave the resort in comparison to other Caribbean countries. If you have a late flight inquire for a room extension early as you may not get lucky if you wait and have to spend the entire day without a place to shower/keep your stuff. But overall the food was pretty good, usually, the hotel was kept clean and the staff was nice and helpful and the location of the hotel is great. Great to get away for a few days especially when you live somewhere where the winter months feel endless.

Amazing Resort...

The food is 5 out of 5, cannot get better food. The buffet dinners beat most other resorts A LA CARTE.... The beach was beautiful and the rooms were good. Each room had its own drink dispensers so if the bar was full, you had in room options. The staff was nice as well.. We had no water for 2 nights from midnight to 8am; by morning they got it working again. Right next to Atlantis resort so that is a huge positive for many reasons.

Great Time

Food was excellent, staff was very friendly and helpful. They never expected tips. Everything was great. There wasn't much nightlife there but you can just walk over to Atlantis next door for that which was very convenient.

Not a five star

this resort has a great location but is a old building in great need of upgrades . the rooms where damp and smelly ( remember you only sleep in the room ) . staff was very friendly and helpful but the meals where just brutal . i would give this a three ( and half ) star because of the location ad staff only.

A good vacation

The good: small resort, everything like pool, beach and restaurant near by. Food is really really good for a four star. Not so good: customer service isn't so great. You can tell staff are busy so you don't get the individual care. Beach is public so it's noisy with jet skis and people constantly trying to sell you stuff. Rooms are clea but really damp. The carpet floor was damp!

Fun Time With Family

This was our second year in a row at the RIU over Christmas time. The best thing about the RIU is all inclusive & affordable for Nassau & Paradise Island. Rooms were clean & tidy.. excellent breakfast, so-so lunch, dinners were terrible.

Amazing!

Awesome resort! Great vacation! Steps away from the nightlife at Atlantis. Loved the food and everyone was so friendly and helpful!! We go once a year. We love it so much! Must leave the resort for a conch salad!! To die for!

Amazing place!

The rooms r cleaning, the stuffs r so friendly, the food r so good! Has the access to public beach, love it! Over all, we loved it! We'll go back again! And we will recommend this hotel to all our friends!

Good resort if work done to premises

The location of the building is excellent, however to rooms are in a deplorable state, there was mold on the ceiling, could not get the room warmed up as the A/C was stuck on. Staff was excellent as well as the service , drinks and food. Especially Ceril aka Cereal and his crew.

Amazing Resort

We just got back on December 4 after staying for 4 nights. The hotel, food, service and rooms were all amazing! A definite must go for anyone. One of the best vacations I've taken in a while. Riu Hotels never disappoint :)