Great Vacation

I would definitely recommend the Grand Bahia Principe, Jamaica. Our room was spacious and clean. The grounds are very well kept - extremely clean and well-maintained. Loved the pool!The staff is super friendly and helpful. The food services was also great - a wonderful variety of food to select from and we never had to wait for a table. The hotel offered a number of activities throughout the day to keep you entertained, if you wished. However, there are plenty of areas to go and enjoy qu [... read more]iet time, if that is your preference. My only complaint with this hotel is the room reservation/management. They do not acknowledge or accommodate room requests, i.e., wheelchair accessible. We heard from a number of guests that they were given a room with one bed when there were more than two people staying in the room and/or the two people were not partners and did not want to share a bed!

Awesome resort

Very beautiful palace like resort!! Service is impeccable and every employee encountered were amazing , kind and helpful. The food was all delicious, à la carte and buffets, especially the jerk chicken in The Pisces restaurant by the beach. Great pools but even better beach!! The room and view was beautiful! It was our second time at the Bahia in Runnaway Jamaica and we will go back!!!

VERY POOR SERVICES AND RUDE STAFF

The rooms were nice and clean, however the ladies who changed the sheets were always busy chatting in the hallway, and got to clean the room at 4-5 pm (even if the room was close to the lobby) at the time we were taking a shower, wanted to rest and get ready for dinner. My husband had to contact the reception a few times to send s-one over to clean the room. The staff were acting as if they hated their job, were rude and talked down on their guests. We complained a few times about the quality of [... read more] services. My son got sick, and I was not allowed to take food into the room, the staff acted as if they did not care. My children slept in the morning of our departure, and we arrived at the buffet 3 minutes after their closing at 10:30 am, and we were not allowed to enter. My children had to wait for lunch to have something to eat even if they complained they were hungry. There are Jamaican contractors on site and other young Jamaican men going around the resort, and my daughter was sexually harassed while sitting at a restaurant table by one of them. She had to run all the way to the reception to alert the security. She also filed an incident report. We will definitely not return to this resort.

Awesome time

We found the resort was clean. Food was amazing. The service was excellent. We would definitely recommend it to friends and family and hopefully we get a chance to go back there It was a big resort but we did not feel crowded with people. There was lots of space to have your own quiet time as well as be part of all the excitement that was going on. Entertainment was pretty good.

Needs better food and service

Very nice did time first time was very very bad pool bar service was good as always Michael number one bartender thank buddy better desk staff did also but they have to stop trying to win every convention with the guest

Don’t waste your money

This resort is divided into two areas ..? Grand and luxury ... if you are luxury you can roam anywhere.. otherwise be prepared to be asked to move on.. our room was on the edge of these two areas.. with a security guard at the entrance .. so not only did they harass you if you stepped foot to the right instead of to the left they also held their morning conversations in groups of four or five outside our door not fair ... our hallway was not vacuumed once in 10 days

Fabulous Resort

We were travelling with my son, his wife, 3year old daughter and 6 month old son. From the moment we arrived we had great service! The resort was very clean. Staff were wonderful. Great selection of food for all appetites! Our granddaughter spent an hour daily in kids club and enjoyed it! We lived at the ocean beach! Beach restaurant was great for lunch! Loved the jerk chicken! Only complaint would be the other guests who would save their chairs by pool and not be at them for hours. This som [... read more]e how has to be monitored. We will return!

Amazing resort

The rooms and grounds are clean and well kept, the food is some of the best I have had and the people can’t get any friendlier, beaches are amazing and weather was hot, lots of security all over resort is a bonus !

Great vacation

Spacious with lots of place to walk around and find a quiet spot or an activity. Good beach but rocky in places. Great snorkeling right there. Very good food and lots of variety. Start the day with 7:30 exercise or yoga with Owen Ellis. He’s fantastic and very grounded to put a positive spin on the day. Great and relaxing time there.

Awesome resort

Gran Bahia Principe is an awesome place for a vacation, staff is very friendly, food is good excellent beach and Jennifer Brown with Trip Central was awesome she was very helpful by being very knowledgeable about the resort and very prompt with the paperwork

Amazing resort

Hotel, resort, pools, food, staff all top notch, would highly recommend this resort to anyone!!! Great entertainment all day as well as every night!! Lots to do in the village shopping and entertainment. Great jerk chicken!

Beautiful

My wife and i spent 5 nights at grand bahia principe Jamaica and absolutely loved it. The food was amazing, couldnt get enough of the the main buffet. Pool was huge and pool bar staff were great. Favorite bar was the lobby bar. Always got great service. The beach was large and always found lounge chairs no matter what time we went down there....the beach near the nude beach was our favorite...and the nude beach was very relaxing and private. We will definetly be back for another stay.

Amazing place

Hotel was beautiful and well kept. Service was exceptional and the employees were friendly. We would definitely return to this resort. The only thing that could improve is they only had espresso coffee in the lobby they should have a machine at every restaurant

Loved it!

I love to travel and have been to Cuba, Mexico, Dominican and now Jamaica. So far I have I to say that I enjoyed Jamaica the best. The people are welcoming and friendly. The resort is not so big and kept clean. I enjoyed the food and beach buffet that served jerk chicken. The nightly entertainment was nice, if you just wanted to stay back and listen to music by the lobby every night or enjoy the different themed entertainment at different of locations. Overall the beach is where i enjoyed the [... read more] Jamaican sun. mon

Amazing Resort

From the time we arrived till the day we left, we had an amazing family trip! It was our first time in Jamaica at the Grand Bahia Principe. The food was good as well as the la a carte, they had lots of variety and different themed nights. The best was the Chicken we all have to say. The hotel wasn't to big, the staff was very friendly, very clean resort and rooms, and easy to get around. Kids loved the nightly entertainment from movie night by the pool, to dance night at the beach with [... read more] bonfire and roasting marshmallow, just to a name a few. Leave the rest for a surprise. Very entertaining for the kids! The beach, was the best part, and the main reason for going. Wasn't from from the hotel or kids water park. Kids enjoyed the beach, playing in the sand and swimming with the fish.

Excellent resort but housekeeping sucked

The place was larger than I had expected and someone was always cleaning or painting. The grounds were well kept and the people were very friendly. I enjoyed the food and the restaurants very much. The only complaint I have is the housekeeping staff. The first day, someone was watching TV propped up on 3 pillows on one of the beds and seemed to have left in a hurry without finishing cleaning the room. Another day, they took the face clothes off the sink and didn't have any to replace them.T [... read more]hey are only supposed to take what you leave on the floor. When I asked for face clothes they sent me bath towels instead. I complained and was told all face clothes were in the wash. We went 2 days without face clothes so we had to use bath towels to wash our face. Another day, they left only decaf coffee in the room. I want regular coffee in the morning. On the last day, when we returned to our room at 5 pm, it still wasn't made up. It took 4 phone calls before someone finally came in and the room was cleaned by 7:15 pm.

AMAZING RESORT, SOMETHING FOR EVERYONE.

We had a great time at this resort, rooms were very nice, staff was super, food was good, and so was the entertainment. They keep this hotel spotless, the landscaping is also so beautifully taken care of. Would definitely come back and highly recommend this resort

Amazing Resort

I loved everything. The food was excellent. The people were great which makes a huge difference in the stay. The beaches were fantastic. Everywhere was clean and well kept. The rooms were comfortable. Room service was a bit of a problem. Our room was not booked correctly so we had to change rooms the next night. From there on we had housekeeping issues. Air Transact was great. We had a great flight there and back and the airline representatives were very plesant and informative

Awesome time

The resort was beautiful! The grounds keepers don’t get enough recognition for that. Staff was so friendly, food was great, and drinks were cold. The ocean was nice 👍 but beach wasn’t the greatest. Pools were clean. Rooms were very clean and stocked very well with all toiletries...never ran out of towels, coffee, drinks etc. Would totally recommend this resort! Only complaint I had is that there is no reward for being a return guest.

Best vacation ever, Loved Grand Bahia, 5 stars all the way

We travelled on a family vacation to Grand Bahia in Runaway Bay. There were 9 of us including three children ages 1, 8 and 10. We had an amazing time at our stay. The hotel went above and beyond to ensure we had a great stay. Customer service was exceptional. Hotel booked our dinner reservations in advance and our rooms were decorated with balloons for our anniversary celebrations. Rooms were fantastic with breathtaking view of the ocean. Always clean and minibar replenished. Hotel was o [... read more]utstanding with great food and entertainment. Our kids loved the waterpark and were spending many hours per day there. Beach area was always clean and great for families. This was our first time to Jamaica and we would return in a heartbeat. I think what makes this place special is how friendly and accommodating the staff is. We loved Jamaican people and cannot wait to return. Thank you Grand Bahia Principe for making our stay fantastic.