Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3159 Reviews)

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Private  - 

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Fiesta Americana Riviera Nayarit: Wyndham Alltra Vallarta

We spent 2 weeks at the Alltra, We did book the Clubroom Junior Suite Ocean View King on the 6th floor, the view was great could see for miles, The room was large very good bed and quiet, the A/C worked good, The club is worth booking as they have hot meals 3 times daily and great salads, coffee and all drinks , and bottled water whenever you wanted, also you can book the restaurants with the concierge on the 7th floor, and check in and check out without ever having to line up. The food at the  [... read more]

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Melia Puerto Vallarta: Just okay

Grounds were nice. Rooms are very outdated, pictures online are not what you're getting. Need more food options, buffet was the same thing on repeat and only 2 other restaurants. Expected more. Area was nice, short walk to the marina.

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Grand Decameron Complex Bucerias Trademark: Awesome location

Beautiful grounds, excellent pools. Rooms are "tired" but clean. Food needs improvement, most items seam recycled, and all lacking flavour. Even the specialty restaurants, are lacking. The staff is very friendly and helpful. Frustrated by signs all over stating no reserving pool side loungers, yet all have towels, bags, etc on them by 8am, and folks often don't show up to use them for 3 or 4 hours.

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Travellerjt  - 

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Sheraton Buganvilias Puerto Vallarta Hotel: Lovely Hotel

This was a lovely location and hotel. The staff were excellent! Service was great! Food we loved. We only did one ali carte as we enjoyed the food at the pool (ordering from a menu) as well as the dining room. Mexican night on Thursday nights was fabulous! For improvement: More entertainment would be appreciated. Also the lobby bar could use some improvement. The music that they play is far from welcoming or relaxing. Not inviting at all. I would of liked more calm relaxing music. The [... read more]

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Chenoah  - 

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Decameron Isla Coral: Basic but Satisfactory

We are from Canada and booked this resort very last minute (just a week before we left) for our “babymoon.” We paid $2,200 each for the week which was a bit pricey for what you get, but maybe you can find cheaper pricing if you book far enough in advance. I would say this resort is probably worth spending around $1,800 for the week. The hotel is about an hour and a half ride on the bus from the airport in PVR and is mostly on a windy road. If you get car sick, this drive won’t be a good idea [... read more]

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Tropicana Hotel: Loved the Tropicana!

The Tropicana is located in the Romantic Zone, amid the cobblestone streets and directly on the beach. The rooms all have a balcony overlooking the grounds and the beach. The room is large and spotless; housekeeping cleans it and replaces the towels daily. The tv has Canadian, American and Spanish stations. The restaurant is clean with very attentive wait staff. We had breakfast included in our fee but it wasn’t a great idea because there was little choice. We basically ate the same thing every  [... read more]

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Private  - 

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Buenaventura Grand Hotel and Great Moments: Some changes required

We have been going to Buenaventura for 20 years, we love the staff, the location and the vibe from this resort Each year we go and meet up with our many friends and reconnect and explore what new updates the resort has completed, each time we go there is always something new A concern from this trip was the food choices at the Buffet and the one and only a la carte restaurant Breakfast at the Buffet was delicious although it was noticed that the fruit selection was limited and the bacon wa [... read more]

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Private  - 

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Costa Sur Resort and Spa: Quiet location

We thoroughly enjoyed our week at Costa Sur. Yes the property is dated but location is superb and clean. They are working on renovating! We had a suite on the 8th floor and views of whales and the sound of crashing waves could not be beat. This is the quietest resort we have ever enjoyed in the PV area. Bed was comfy and room was cleaned spotlessly every day by Yanet. Bathroom was large and shower worked well. Kitchenette came in handy for snacks. Daily bottled water would have been nice however [... read more]

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Private  - 

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Grand Decameron Complex Bucerias Trademark: Not What it Once Was

The grounds are very well kept. The rooms...you get what you pay for. The food is hit or miss. There is no pool side service, the beach bartenders are disinterested at best, the a la carts have become very difficult to book, and this is also the first time I've ever seen a cockroach scurrying under the lounge chairs by the pools.

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Decameron Los Cocos Guayabitos Ramada: Friendly

It's a colorful place, I hope it stays that way once the renovation is completed. Beach is nice, food is good, atmosphere is friendly. Place is kept spotlessly clean. A bit noisy at times. Can get crowded on weekends.

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Grand Decameron Complex Bucerias Trademark: very disappointing!

this hotel has lots of potential but fails to deliver! the pool chairs are hard plastic, you have to buy a floaty to sit on them. the pillows and lumpy and hard. there are no side tables by the pool so you have to put your drink on the ground and hope the ants don't get in. The food is bland and always the same. Ice cream is available in only one spot for only 2 hours a day. The sinks are clogged, the shower leaks and the water is NOT potable. I could go on about all the small things they could  [... read more]

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Grand Decameron Complex Bucerias Trademark: Very good resort.

This was a first experience at an all-inclusive and it was a great experience. The amenities were well maintained. The hospitality and enthusiasm of the staff were superb. There were scheduled activities available for all age groups. Certainly I would be a repeat customer.

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Simona  - 

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Samba Vallarta: nice smaller hotel

The rooms are dated (plumbing) however the beds are comfortable and great pillows!! The lobby isnt that great if you have family/group of friends no ambiance and uncomfortable sofa/chairs no where to play cards. The pool is good. The beach is great but beach chairs are old and uncomfortable. But they have nice beds near pool area facing ocean. the food is just okay... you wont starve but lacks in salad bar area..but I understand they are currently doing renovations. friendly staff and  [... read more]

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Grand Decameron Complex Bucerias Trademark: Great Resort, noticeable improvements this year over last year.

The hotel was Great, clean, service was exceptional in all areas, our maids were excellent! They really have to work on assess-ability to the specialty restaurants! I like sitting around the activity pool, but some time a little to loud!

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Melia Puerto Vallarta: Wonderful Service

Service was amazing, food was wonderful, room and grounds were always clean. Thanks Manuela at tripcentral for her care and attention to all the details in our booking. We really appreciated it and will use her for all our travel services.

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Krystal Grand Nuevo Vallarta: Needs some TLC

First, the good things… the food was quite good , especially in The Grill a la carte restaurant. The staff were amazing - helpful and lovely. Now for the not so good. The rooms were in rough shape. We could only use the wand in the shower (which had broken off the wall), doors fell off their hinges when we opened them and the room was just generally in rough shape. The internet was almost nonexistent which made it difficult to make a reservation at the restaurants as it had to be done onlin [... read more]

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Reidnfreinds  - 

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Canto Del Sol: Resort is old but clean

This resort is old but fairly clean if your looking to go somewhere to be pampered and are used to 4 star or better don’t go there the resort buffet is very poorly set up but you can find things to eat if your patient and early for dinner or lunch the staff were very good but they are under staffed for the amount of people that are there the el le carts were okay but not very consistent with the quality of food except the Italian which was good both times surf and turf was amazing first time but [... read more]

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Private  - 

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Decameron Los Cocos Guayabitos Ramada: Older but nice resort

This is an older resort. The grounds were well kept, clean and constantly maintained. The rooms are okay but in some locations the birds make a mess on the balconies. The rooms were spacious, well cleaned and comfortable. The dining was good. The food is more traditional Mexican which was a nice change. I have dietary issues but there were always options. There was nightly entertainment which was well produced and entertaining. This resort shows its age in some areas but we noticed that they wer [... read more]

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Private  - 

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Costa Sur Resort and Spa: Costa Sur Resort & Spa – 4.75/5

We stayed at Costa Sur Resort & Spa for 10 nights at the end of February 2025 and had a fantastic experience. The resort is located about 20-30 minutes south of the airport, depending on traffic. Check-In & Room: Check-in was smooth and quick, and we were pleased with our well-appointed 10th-floor room. The king-size bed was comfortable with plenty of pillows, and there was ample storage between the dresser, nightstands, and two closets (which included hangers, an iron and ironing board, and [... read more]

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Private  - 

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Tropicana Hotel: Great Location and Great Value

The Tropicana Hotel in Puerto Vallarta is great value for your money. The hotel is very clean and the service was very good. They are continuously making improvements for example, this year a new beach grill. Last year, they installed wifi in all of the rooms. The breakfast plan options are limited, simple but adequate. It is worth the convenience and cost not to have to go out for breakfast. The security, gardners, reception staff, bellhops, pool cleaners, towel lady, cleaners and waiters [... read more]

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