Not very amazing, sorry!

It is very nice, but still has severe problems with the water supply - was down from 3-4 hours in daytime and off and on throughout my stay 14 days. Staff was very friendly, as helpful as they could; food was very repetitive and lacking in fresh fruit/vegetables; left to sit out on buffet all day long! Want a working site to discuss Sunwing return flight, so pls pass this on to me!!

AMAZING resort

The beach is absolutely beautiful, the workers are so kind and fun, the swim up bar is great, the grounds are well kept. The drinks are great! Sunset is a must see. I met so many nice people. I would definitely come back!

Wonderful Vacation

From the moment we registered at the front desk at Memories Flamenco, we had a wonderful vacation. The gardens are beautiful, the drinks are endless, and last but not least, the people give their all to make your stay a memorable one. Anyone can find fault if they look deep enough but that is not the purpose of our vacation. We focus on relaxing, letting go of the stress of the business world and this is a perfect place to do so.

Dirty resort

The resort was dirty the bathrooms were dirty. The pool area had broken glass. We used the same beach towel for 9 days no one got clean beach towels.We were given hand towels when They run out of Bath towels. Asked 3 times to have are toilet seat fixed never came To fix it.My husband and others were bitten by insects. Would not return to this resort. Also when we changed are money to pesos the exchange was never the same you could go bank front desk it matter.

A Nice Vacation

Issues with accommodations; farthest from main areas, not a good view, in poor repair, flooding outside our door, floor not lit up for 3 nights, ...but everything else made up for it. Beautiful beach! Everyone very friendly. Talented entertainers. Large assortment of food and drinks...ground well-kept and clean. Ps sand fleas from the beach do bite! We’re told to do beach only between 9 and 5 so fleas go deep in the sand when it’s hot.

Wonderful stay!

We could not fault anything about our hotel stay. We were upgraded as we had to stay at another hotel the first night due to a water problem at this hotel. We were called about it the day before so we were aware. I liked this hotel better than the first! We had a lovely room, in building 2 and on the second floor. Our balcony looked out on the pool. Beautifully kept gardens. We ate at the diamond club restaurant a few breakfasts and loved it. The Al A Carts were ok, but I don't think  [... read more]the greatest. The buffet did well, but I have come to realize, the food is still never going to be like at home. There was lots of selection though. We enjoyed the snack bar often. The rooms and resort was very clean. The staff were amazing and friendly. The beach was lovely of course. We loved the catamaran ride and the snorkeling at the reef. The market was a let down for sure as was the Beach Party. We did love the fact that the ride from the airport was short. Overall the stay was wonderful.

Never again

You get what you pay for I guess. $3,700 for 4 people gets you: Same beach towel all week. Said we could exchange at the clubhouse, but this was closed all week. Put in a request for new towels with reception; never received any. Horrible food even for Cuba standards. Self serve at the buffet was not labelled so didn’t know what half the stuff was. Only the food prepared hot for you was decent, but the same stuff was offered every night. Terrible maid service. Had to leave notes for the m [... read more]aid in order to get fresh towels, bottled water, toilet paper, etc - things that should just automatically be replenished without having to ask! Disgusting public washrooms Half of them were broken/out of order. Ran out of toilet paper by the afternoon. Men’s urinals were clogged and filled with urine. LOTS of mosquitos!

A Slice of Paradise

From the moment we arrived until the moment we left, we were subject to a friendly and courteous service. The entire resort was prestige. At all times there were a multitude of staff constantly cleaning. It was my first visit but certainly not my last.

Resort s nice!

Beautiful place, the food is good, great entertainment, amazing beach The Staff at Memories is fantastic!! They are the friendliest and very courteous. They do their best to show you a good time. Bartenders are friendly and well as fun.

Amazing beach

I just returned from this resort and we had a few issues. First off when I booked I asked for rooms side by side because I have kids but that never happened! Room were on the same floor but opposite sides of the villa. Didn’t have water a couple days and no hot water a few days! Building 9 is run down and so is the resort! Lobby bathroom was so stinky you had to hold your breath to use it! Other bathrooms had urinals over flowing. No chairs at the pool or the beach. Buffet was not very go [... read more]od and they did not have very much fruit! No bacon all week! But if you like hot dogs you should be alright! Long line ups for the grills and the pasta station! The al la cartel nothing special!

Absolutely stunning

This resort is absolutely amazing my first time ever traveling and had my 4year old daughter with me. The people at the resort went out of there way to make sure my daughter and me where happy. I'm already planning my next trip here next year cant reccomend memories flamenco enough

Ok. Not great.

The rooms were dated and run down as expected for Cuba. The food was not great. My wife got many spider bites in the hotel room which resulted in a trip to the doctor when we got home and a few prescriptions. The beach was beautiful and the staff were excellent and helpful, other than the resort doctor. Drinks were good. Lots for kids to do. The pool was nice. My opinion more like a 3* resort. Decent resort for Cuba.

Great experience

Just returned from Memories Flamenco, cayo coco. We had an amazing time there. Rooms are a bit dated but clean. Staff are very friendly and knowledgable. Pools were clean. Beach was stunning. Food is palatable for cubian food but bring peanut butter, ketchup and some snacks to help you through. Entertainment staff great at their jobs. Loved the shows. Would definately return to this resort.

A little disapointed

grounds are decent. fairly clean. pool is nice. beach is amazing. the resort itself is starting to fall apart. Lots of things are not working. Phones in the room, safe, air-conditioning. Both coffee machines at the buffet. soft ice cream machine., faucets and sinks missing in bathrooms, hand driers hanging off the wall, on and on. I would say that this resort is much closer to a 3 star at best. couldn't get beach towels as promised. Had no bread in the resort for three days. Only able to book o [... read more]ne restaurant. when we went, there was only three parties there and many open tables., wife spent almost 4 hours in line trying to book restaurants. Sunwing reps were not available. on and on...… workers at the resort were wonderful. Always tried to accommodate.

Memories Flamenco Cayo Coco not 4.5 star resort

The positives before I go to the negatives! Family had great time because of beach, Cuban people, entertainment, kids club and food choices but not a 4.5 * resort. Resort needs lots of maintenance. Doors broken or half missing in public washrooms. Missing pipes in mens pool washroom. Very flat uncomfortable beds or pillows. Rusty and old light fixtures. Took days to get beach towels replaced. Our room key or lock did not work. Had to replace 4 times. Could only try one alacarte restaurant due to [... read more] no bookings available even though they looked mostly empty! Was told free water activities were available but none were. No bread available for 2 days.

MEMORABLE MEMORIES

We spent two weeks in lodge 6 at Flamenco Memories with perfect weather and a beautiful beach. The variety and freshness of food was excellent and most servers, polite and fun. One, however, stopped us from sitting st an unoccupied table saying a guy had a birthday and wanted it. Not cool at a buffet. He could have booked at any of five restaurants if it was really his birthday. We were surprised to find workers st the beach 'reserve' beach chairs early so when people arrived they all looked ta [... read more]ken. By afternoon many people couldn't find a beach chair. I couldn't sleep because the volume of the music was absolutely unbearable. I asked for music to be appropriate for the audience in that room and not to shake the walls in the lodges. No change. Bartenders were great. Cleaning staff was great. Internet is dodgy.

Fantastic resort

I enjoyed the resort immensely the rooms were clean a r very well kept. The grounds were beautiful and well kept, loved seeing the cats around. The pools were very well kept and lounge chairs were available immediately. Most of all the staff especially the dancers interaction with guest was fantastic as well as the Barman at the swim up bar. The main dining room was well staffed and food plentiful. The specialty restaurants were superb where food and service were excellent. Lastly the sho [... read more]ws were excellent the dancers were exceptional better than some on Dancing With the Stars, Michael Jackson was unbelievable.. Overall a great place to stay.

Vacation January 24-31, 2019: Never Again

Beach, pool and grounds are nice. Bathrooms in common areas are disgusting. No toilet paper available most of the time. Beach towels are very scarce. Received fresh beach towels twice all week. Fridge in room was restocked with 2 beers once all week. We paid extra for diamond club and barely received the extras we paid for. It should have included ocean view room, service on the beach, etc...when we checked in we got a ground floor room facing bushes. NO ocean view and all they could say is ‘ [... read more]sorry we are fully booked’. Bed sheets were not changed at all during our stay, sheets smelled musty and were stained. We set low expectations on food in Cuba but one night they actually ran out of bread on the entire resort! ‘Sorry’ was the theme of the week with no real sense that they cared and absolutely no effort to find a solution. The on-site Sunwing Rep made no effort to help and didn’t care at all either. I could go on and on, but you get the jest...NEVER AGAIN!

Best beach in Cayo Coco

Love Memories Flamengo Beach resort. Best show in Cuba for sure. This year the hotel was full to capacity so there were no way to change the beach towels unless you ask the room cleaning service. Food was as usual for Cuba. The hotel was very discret about shortage of flour or coffee. We didn’t suffer to much. Was serve at the resort anyway but with a bit of limitation. Orange pool party was the shine of the vacation. Good music and entertainment. This is the Best resort for Cayo Coco.

Cayo Coco Memories Flamenco

Food was acceptable, grounds and restaurants were clean and well maintained. There is an issue with water supply, our room building 5 room 5116 had water every day but only hot for 2 days. Other buildings didn't have any water for a few days. The Cuban restaurant did not have any coffee or rum, difficult to believe. Otherwise it was fine and the flight delay coming home was understandable.