Had a great time!

The grounds, people, room, service and the time we had were all excellent. The only reason I did not give five stars was the food. While I didn't go hungry, and was able to find enough food I liked, I just thought it could have been a bit better.

Great time had by all!

We just returned from the Luxury Bahia Principe Bouganville and had an excellent time. The resort is very clean. Our room was awesome, but tons of stairs. We were on the fourth floor, extremely private and was kept tidy as well. We never saw anyone clean our room, but that was okay too. We enjoyed the food, both the buffet and a la carte restaurants. They did run out of salsa the last couple of days in the Buffet which I found disappointing. Liked the steak house best. Had tenderloin and it was  [... read more]done perfectly. The beach and pool area, as with the rest of the resort was kept clean. Had some fun during the day with frisbee toss, and other pool and beach side games. Enjoyed the BBQ on beach when we remembered. The beach water is cloudy but we still spent hours in it. Our first day in the water we came upon a lot of seaweed. But only the first day, after that there was nothing other than a few fish. There was some entertainment in the evenings at our resort and more at the Gran Bahia Principe within a few minutes walk. The bar shuts down at 11 pm which we found to be early. It would have been nice if they'd stayed open later when we were still sitting around chatting with people we had met. We weren't really inclined to walk over to the other resort. All in all we had a wonderful time. Thank you.

Great resort

Good food , variety at buffet and s le carts.clean facilities , friendly staff, pools and bars could have been open longer pool closed at 6 pm and bars at 11pm. Adult only so it was quiet, we were able to use the resort next door for entertainment which included shows, disco, and casino. Overall great value for money spent

Awesome

The grounds were the prettiest we have ever seen. The food was amazing so many choices and never a line up. Always be chairs available at the pool and beach. The drive from the airport was only 20 minutes to the hotel. Even though we arrived at 11 at night they served us dinner. The staff was very friendly and always glad to serve.

Beautiful resort

This hotel looks amazing and the rooms are exceptional, food is only ok, beach water is cloudy, long way from airport in Punta Cana, Staff were very attentive to all your needs, bar service in lobby was slow and drinks were ok

Luxurious Resort

The facilities at this resort are truly wonderful. The rooms and resort are all very tastefully decorated. Huge junior deluxe suite large common areas. Pool and beach immaculate. Food excellent. Entertainment and events well done. Special occasion extras included decorations, champagne, cake no cost!

Wonderful week

This was a very good resort with lovely grounds, large clean rooms and great pool and private beach area. Food was good and lots of choice at the buffets, although the service staff at the breakfast buffet were not as attentive as we would have expected. Al a carte was also very good.

Pretty darn good!

Excellent staff, grounds, rooms, etc. There is still some growing pains with water pressure, WiFi and some food but not enough to rate it anything less. It is definitely for romantic couples looking for a relaxing getaway as it is very quiet. If you'd like some more action, it is a short walk to La Romana side where there is a younger more active crowd.

Christmas vacation went down the drain......

This hotel has a beautiful grounds, comfortable and very clean rooms, the food seems very delicious....but there is some health problem that the hotel doesn't want to address to or is just pretending that nothing is happening. There was a party of 5 on our christmas vacation stay and 3 of us did experienced severe digestive disorder beginning with chills and fever and then following with severe diarrhea lasting for several days. All of us did not consume any of alcohol, had normal daily meals se [... read more]rved at the buffet, were drinking only bottled water and coffee served at the buffet. We ate only cooked meals and steamed veggies and still got sick one after another. We spoke with other people who were vacationing at the same time at this same hotel and they were experiencing similar health issues. The resort staff seems to keep it very nice and clean but are they really taking any steps to find the problem source, are they really trying to find out were all this sickness is coming from? We are not the only travellers who got sick at this place. We did read some of the bad reviews before our trip, well now we know we should have take them more seriously and really believe them before we made our decision to go there. Well it is 2 weeks after we have returned back home and I am glad to see that my husband has just finally recovered now. He is the one who got the biggest hit and stayed in the room close to the bathroom through the entire stay there. In overall our Christmas vacation was ruined since day one at this resort and for sure we will never return back there anymore.

At Your Service

Grounds were beautifully maintained, staff always met us with a smile and a cheery greeting, room was lovely and spacious, shows in the evenings were well done and entertaining. We had a problem with the toilet/shower which was addressed quickly. Location is not ideal for snorkeling or diving - cloudy water.

Beautiful resort

This is a very beautiful resort, clean, well maintained, friendly staff. We really enjoyed our stay (Dec 12th to the 19th). Always some kind of entertainment day and night. The buffet at lunch and dinner could have more variety, there was lots of meat choices which were great very tasty. Maybe more hot pasta or potatoes (roasted, baked or fried). The bugs were really bad, you couldn't see them but the next day I was covered in bites and I used bug spray. They fog every night but they are still b [... read more]ad.

What a great trip!

The Luxury Bahia Principe Bouganville is a very nice resort where the staff go out of their way to please you! The grounds are very meticulously kept and the whole resort is extremely clean. The rooms are spacious and comfortable with each having a walk in shower and jetted soaker tub. Whatever you need while you are away, just ask and they will get it for you. The pool and beach were lovely. The sea water was murky, but don't let that sway you, it's just because the resort is so close to the ri [... read more]ver. The water was great to hang out in on those hot days. The food was well cooked and lots of variety. Most of us in our group did get sick during this trip, but you have to remember we were visiting the Dominican. We did not take precautions before going down. This really was the only negative and we did not let it ruin our trip or sway our judgement of the resort. If you choose this resort, you will have a fabulous time!

Perfect for the price we paid

Amazing landscape , superbe rooms and very clean. One huge disappointment was the sea water in the golfe on the beach front. Not safe for swimming due to a high level of sediments and bacteria's brought by the river that's dumps all that nasty inland contains close by .

Very nice resort...but...

Overall, the resort deserves it's "luxury" title. The physical plant, (rooms, public areas, pool, etc.) are attractive and extremely well kept. Everything is CLEAN and polished/painted at all times. Service was wonderful about 98% of the time. Only one or two buffet servers tended to ignore us when we wanted coffee in the morning, but someone always picked up on this and came to our rescue, often a person wearing a name tage with "training" under their name. One of the small pool bar tenders see [... read more]med put out by being asked for anything. Often she was in her "back room" and had to be called for to get service. Lobby staff, porters, and maids were first class! I have heard complaints of "language barriers" but there is a universal language, NOT money, but a smile! Really, there was no language issue, someone would seek help if my rusty Spanish failed me. The food was definitely the weak point. Buffet "hot" food was never hot unless just freshly cooked or re-heated on the grill. The choice of foods was not bad, but soggy calimari does not appeal to many, even those who eat calimari. A la carte restaurants were better than buffets. Just don't EVER order the cod at the El Piscador. It reminded me of the old salted fish of 17th and 18th Century novels and was inedible. I'm sure my blood pressure went up many points with the salt intake from two bites! Overall a nice resort if you are prepared to eat simple foods in the buffet and don't mind cool waffles,pancakes, etc. I have to say if I would recommend this hotel to friends in check box below. I am answering "yes" with caveats - food and vicious biting bugs that leave oozing bites day and night, inside and out. USE BUG SPRAY!

A great resort!

The hotel was fantastic! Great food, rooms very clean and spacious, polite staff and great beach. A definite recommendation for anyone looking for a nice quiet getaway. Note though that it is a fair drive from the Punta Cana airport but it does give you a great opportunity to see a little bit of the Dominican country side.

Amazing resort

The grounds were imaculant...the rooms were big and spacious ,clean every time.food was great variety is my conclusion ...ride a little long 1 hr 17 minutes from punta Cana ...beach because of the river near by little murky ..and most of all the staff fantastic .....especially Manuel, adolfina, Joel, Jordanro, Alexsander, my god there are endless names,,, Fransico the consierge WoW paid attention to small detail,,,, highly recommend this resort

Fantastic Resort!

The resort was beautiful. The grounds were spectacular. The staff were very friendly. Great service everywhere you went. We enjoyed our stay at this resort very much and would definitely go back. The food was great with a great variety.

Just what the doctor ordered! Very relaxing.

This resort was just what I needed.Booked into the Don Pablo collection, this 5*, Adults only resort was perfect. The room was beautiful, turn-down service every night, mini bar fully stocked, coconut room-scented oil, bathrobes and slippers and pillow menu appreciated. Bar service on beach from 10 am on....uncrowded beach and many loungers and palapas for the taking. French ala carte was incredible, but the others weren't up to 5* quality. More like 4*. Daily buffets were great, mimosas for bre [... read more]akfast, especially by the water The Grill (also Steak night). I would definitely recommend to friends and family, and would go back if I could fly into La Romana instead of Punta Cana and take the 1 1/2 hr bus ride. I believe this is done during the busy times of the year. Nightly entertainment in the theatre next door, could use a jolt of creativity, but who doesn't like Michael Jackson. I am very happy to have come here for my week's vacation. Thank you.

The time of your life

If you are tense from work, stressed out or even need to get away for a bit, this is the best location in the world to have fun and enjoy it as you are the king or queen! Amazing resort with tons of fun people!

Peaceful Beach!

The premises are well maintained, the food is good (not excellent), good services, nice beach, very friendly staff! Could have more activities and improve the food, but overall a very good place to relax and forget about the every day hassle!