Amazing Beach and Great Entertainment

Eurostars Cayo Santa Maria was well worth the money! The beach was amazing and there was plenty of entertainment throughout the day. The staff was friendly and helpful. The food was reasonably good but not amazing. We enjoyed our stay and may return. Be prepared for a 2 hour bus ride to this resort.

Great value - beautiful beaches

Great beach, great weather, great people. Resort is only a couple of years old so is still in good shape. Some wear and tear and with limited resources they fix things as they can. Food was okay, we never went hungry and there were some surprises with really great cappuccinos and grilled fish. We would definitely return.

Great Trip

This was an amazing trip. It was new the year we travelled so it was very clean and modern. The beach is out of this world, with the exception of cabanas and trees for shade. We were up at 4:30 am and still could not get any shade. The employees were incredible, the other guests were rude and couldn't even utter a " Good Morning" when you walked past them. The food was great , we had no issues finding food. The downfall for us was the 2 hour drive to the resort, with an evening flight in and an  [... read more]afternoon flight out we lost 2 days of our vacation. I'm not willing to do that again. If the flights were timed right I would consider returning.

Was Great

We stayed at the Eurostar from Apr 9-16/15. Group of 7 (one was 4yr old) the rest adults. - Check in didnt take long at all and they were very friendly, got our room within 20 min , my son got his room key right away. -The front lobby is wonderful (they could use a few more seats but it wasn't really a problem for us. -Rooms are nice just the shower leaks all over the floor so you should ask for an extra towel. -Towels in the room are NOT changed daily ( not even in Canada do they do that unless [... read more] you put them in the tub,) if you want new towels you have to ask your maid, we did and she gave new towels. -Beach towels are a little harder to change you have to go to the front lobby at the right time or else you miss out.(we hung ours up every night before supper and brought them in before bed never an issue). -The beach was AMAZING (of course its Cuba ). -Pools were nice they have different ones, the quieter one was nice its beside the kids pool which for the first 5 days was great for our little one however on the 6 day some drunken idiot vomited in it and it did take a while for maint. to clean, but what bothered me was when I brought this to their attention they didn't put up any signs telling people not to allow their kids in the pool that it should have been closed for cleaning however I stayed around to warn other parents some were grateful others still allowed their little ones to go in the poo, Gross!!. -The grounds are nice, it is a big resort so if you have mobility issues this might not be the place for you. They do have golf cart service but you have to book them through the front desk. -The Food, let me start by saying that we have been to Cuba several times so we know what to expect with the food. My wife is a picky eater, she has never had an issue with the food in Cuba she has never starved when we travel there and with this resort she said the food was actually really good, she enjoyed the grilling station the most and they had awesome mashed potatoes and no she did not eat the same thing every night she changed it up and found it enjoyable and dont forget we were traveling with our 4yr old grand daughter who is also a picky eater and she Loved the pasta bar and chicken so all in all the food was really good at this resort, the best we have had in Cuba so far. - The bad part about this resort is the service in the snack bar and the ice cream hut REALLY sucked, the ice cream hut opened when ever the guy felt like it and closed when ever he wanted. One day I walked with my grand daughter all the way back from the beach to get an ice cream for her and he is standing there on his phone and he tells me no sorry we are closed been closed for 20 min now and when I point out that the doors to the ice cream are still open he proceeded to close the doors right in front of my little one and says no closed now. The snack bar well the service there sucked as well every time it felt as if we were disturbing them by ordering something and they always forgot something you ordered but had no problems loading up their own plates and glasses. -Over all we really liked this resort and yes we would go back.

Beautiful beaches

We really enjoyed the resort. It was kept very clean. Everyone was very pleasant, friendly staff and excellent service. Always lots to do! We really enjoyed the excursions that were offered by the resort.

Wonderful Trip

Resort was beautiful...beach was beautiful, lots of pools and great swim up bar...unfortunately, the main beach is at the far end of the resort and was far from our room...there was a rustic beach, no shade but chairs and a bar...would be nice to see some shade shelters put up here as it is close to the other rooms on the resort....Food was good, service was a little slow but not an issue. Rooms were very nice....All in all it was a great resort

Nice Resort!

The beach, pools and drinks were all amazing. The location is awesome, it's a great getaway. The coffee service at breakfast definitely could have been better and for some reason you always had to ask for a spoon. I would highly recommend the catamaran day trip. All in all a relaxing get away.

Great week in the sun

Overall we had a very good week, the staff were helpful, friendly, the accommodations were clean and well appointed. The facilities were very good, excellent pools, bars, beaches. We had two problems with our room but these were fixed after several requests. The one disappointment was the food in the restaurants, the buffets were well appointed, but the two "special" restaurants fell far bellow expectations in quality.

Very nice resort

Beautiful beach, nice staff , very very nice beach but food :( but's that Cuba !!!!!! Room was very big and beautiful :) Bring a extra beach towel !!!! The wine was very good also !!! The drive from the airport and resort was entertaining!!!!

Amazing destination, amazing resort!

the hotel is amazing. it presented itself really well and it's much newer than others with a very modern feel to it. the staff go up and beyond to make sure their tourists have a great trip. satisfied

Amazing Resort!

The ocean and beach were beautiful and the hotel was very nice. There are a lot of flowers there. The food is the best that we've ever encountered from all our trips to Cuba! Also they have been provided the special treats for my mom birthday!

Amazing resort

Hotel was great verry clean food was great they had variable offers of food no complaints at all staff was verry friendly they were there to help you out even when you do not tip them them at all beaches were clean and beautifull same as pools.great resort for families with kids no matter of age verry friendly for all ages. Mini disco every night for kids all ages

Nice Resort, but won't be returning

Very nice, staff are very helpful and pleasant. The food was not great, very little seafood and beef, people that we spoke to that were at other resorts had lobster shrimp etc, but this was not available at this hotel. The downside was very little shelter on the beach, and no toilets at the pool or beach. The shelter was one large communal cover on the beach, with a few individual ones, and in one area only. The beach was very beautiful and quite long, so if you want a quiet place to spend time  [... read more]at the beach which includes shelter and no loud music all day long, this is not for you. This would be the main reason for not returning......if the shade was available all along the beach, and toilets available then that would improve this resort considerably. We spent most of our time at the kiddie pool, (our kids are grown), simply because of the shade issue, and the large communal shelter and noise at the beach. (and our room was close by for bathroom availability). People had to line up for drinks at the beach bar, no servers on beach.....so take a bubba mug, the cups they use are very tiny. The main pool had very loud music blaring all day long, and was very rowdy, so that could be an issue if you mainly want to relax. The buffet servers are very friendly, as are all Cubans, and there was no peddling of services on the beach or pool, which is nice. Rooms are nice and kept clean, but for a resort that is only two years old, it was quite run down....holes in screens, shower heads that do not work.....and you will not get clean towels....they just hang them outside to dry then hang them back up. If you don't eat pork, then you will be very hungry in Cuba.....and go to the buffet early...whatever fresh meat for custom griling is available goes fast, they do not have enough for everyone, and beef was available sporadically.

Amazing Beach and Pools

We stayed at the resort from March 22nd-March 29th 2015. This was our first vacation in 18 years without the kids. We loved the beach, pools, lobby lounge and the Shows at night were fun! We were surprised with how good the food was as we heard from friends that Cuba's food was less then desirable. We had food that wasn't great but for the most part we always found something good. Our room was always cleaned and restocked by the time we came back after a day at he beach or pool. We loved it at E [... read more]urostars Cayo Santa Maria so much that we are looking at going back with the kids next March Break :)

Beautiful beach

No complaints, all is good! Beach was fantastic, not a pool person, but it looked great. Food was fine, lobster, mm good. Was bitten by something, not sure what. All and all great vacation. Love cuba!

Great resort

You can't beat the beach. It's spectacular. No debris in the water at all-just blue water and perfect sand on your feet. A large resort. Exchanging beach towels was bothersome, so only did this once midweek. Line was too long and had to wait for this service. Booking a la cartes was tedious as well. The airlines we booked with only included 2 a la cartes which no one knew about and they were chosen for you. Overall, great value for your money.

Nice

the lobey is very nice & clean. The workers are very very nice always smiling. Service to the bar war excellent and fast. We couldn't change our towel for the beach in the week. the room could have been cleaner.

Very nie place

Very nice hotel. Best food considering "Cuban food standards". Great beach. Somewhat slow service, thought. Excellent and beautiful swimming pools. Awesome evening and night entertainment. Very professional magician show, rock band, dance performance.

One perfect Family vacay .

Our family enjoyed our stay at eurostar . The hotel is new and clean , the staff are so friendly and up beat they all want to give their 100% just to make you happy..The beach is amazing ..it was a picture perfect view. Food lots of selection , I love the fresh fruit shake that they serve. Also like going to the shows at night. Love love love our stay .,we are going back soooon.

Paradise on earth

I've travel to many places and this was by far the best beach I have ever seen. The staff are always ready to serve you with a smile. The food was ok but then again it's Cuba ... To be expected.. Needless we didn't starve. Your suite was very spacious and very welcoming. We arelanning to return to this resort with our children...