Iberostar Origin Bella Vista Varadero: Fabulous resort!

Resort was great. Can't wait to go back! Staff were excellent especially Adrian, Lisandra, Tusnery, Darien, and Darys at the 11th floor bar and restaurant. They made our stay very enjoyable. Food was good; paid for elite package so had choice of steak, fish, pork, lobster tail daily for lunch that was cooked to order. Specialty restaurants were good except for the steakhouse (avoid it). My favorite was the Japanese more for the show than the food. Unfortunately, we only seen one of the nightly s [... read more]hows (the rock show) which was good. Our room was always made up fresh with a towel animal waiting for us upon our return.We didn't do any excursions because Havana is a 2.5 hr drive each way; will see it next time. We did pay 5 CUC to ride the double decker bus all day, so went into the town of Varadero and did some souvenir shopping. All in all a great trip and already planning to return for a longer stay next time!

Iberostar Selection Ensenachos: Awesome Vacation

Went to this resort March 22-29..been there before at the grand village section which i prefer..we had a good time the entertainment was good the beach was awesome and they built a lot of new palapas on the beach for cover which was good.Sunwing was good the staff was very good my only complaint the need to make sure the bus to take you to the resort has a bathroom on board on our way back there was none and people had to go outside on the road . The room was ok but they need to add better lig [... read more]hting in the bathrooms and paint and a new mattress. We were in block 2100 which is a good spot to be. The food was ok the l"carts were amazing but there food pattern at the buffet needs to be address example not have sweets next to vegetables people but in to take something also food could be hotter. Also the staff work had and are very friendly and helpful which was awesome. The beach speaks for itself it is amazing and awesome snorkeling there .

Iberostar Origin Laguna Azul: Nice clean resort

We were there March 24 18 for one week El mohito steak seafood restaurant in varadero. Good iOS and very cute and private dining. 1952 Plymouth Ricardo our cab driver. Awesome guy and lots of fun Our room 10321 3rd floor nice can see ocean sun at supper on deck ask for few more beer in room seem hesitant to give u any at first. Pools and grounds very clean and kept up. Beach very clean gorgeous and lots of chairs huts. Lobby bar a great time and music however entertainment could b [... read more]e bit better in theatre or have more a bit later in night. Food average for Cuba it was not bad better than five years ago but was at another resort. Cheap in fillings at omelette station never have had that on any vacation. Mostly an egg when u get maybe half tsp of fillings u want. Didn’t like the water downed juice in morning or it’s powder. Sometimes like watered down tang. Was looking forward to great orange juice. Snack bar in one side had fish and chips and chicken and chips. Do not miss out on that. It was so yummy. Rooms very clean no bugs beds not so great but tolerable. Screens on doors would be nice and also umbrellas for pool area. Not one there. One pool quieter pool has bar was to have snack bar but the whole week no food there. Awesome staff at swim up bar. Felix and Aileen and Roberto u rock. Service for drinks around the pool and always cleaning up all day. Cuba u beat any destination out on this and keep it up. Never no glasses and mess around pool. The pools were amazingly clean and lots of pool areas for so not crowded. Ground keepers working hard to keep everything looking beautiful. Half hour to 40 mins from airport. I would go back to this resort again.

Iberostar Origin Laguna Azul: Another Wonderful vacation at Ibeorstar Laquna Azul!

This was our 4th time to The Iberostar Laguna Azul.We always look forward to returning & can't wait til next year.The staff are #1 , they really make this place special.Very clean resort lots of food.Great pools & The best beach!All the A la carte restaurant were really good but the Japanese is the Best!!All in all a great resort. From NS

Iberostar Origin Laguna Azul: Great Resort

This resort was well kept, nice grounds, fabulous beach...rooms were a little dated but clean and comfortable, staff was terrific, animation staff was amazing, always lots to do at the resort....beach party, live band on the patio, numerous other games and events...it is a large resort but laid out well so nothing is too far away, lots of room at the beach, easy to get chairs....the only thing is the long line ups, there is not enough staff to serve the amount of people at the resort...wait time [... read more]s at the bars and for pasta at the dinner buffet were over 1/2 hour long, same with breakfast....but, lots to eat and good food if you don't want anything made by the chef

Iberostar Waves Dominicana: Nice resort but over-priced

Here is our breakdown of our trip to Iberostar Dominicana, Punta Cana. Room: We requested both with our agent and the hotel itself a room on a upper floor, which we received, and something fairly close to the ocean, which we did not even come close to receiving as we received a room overlooking the reception lobby, gym and Spa. Noisy and very unhappy for the $2000 spent each (x2 people). When we went back to reception after seeing our location, after much heated discussion the head at recepti [... read more]on finally moved us from building 3793 to 3893, which was immensely better and for this we were grateful...at least we could see the ocean even though not right on the ocean. They originally wanted us to pay an additional $60 US/night/person for this room but finally said “for no extra charge”. Reception and Guest Services: Nice people who when advised of issues did handle them in a timely manner and also were good about following up. Food: The food was average and nothing special. Very repetitious even though write up on the resort said variety on a daily basis. Line-ups were long and took forever to get through. Ordered a glass of white wine and got a Coke, which I do not even drink. Bars: Probably the best service on a resort. Bartenders rotated service on a regular basis so you never had to wait too long. Much friendlier in the lobby bars as opposed to the beach bars. Entertainment: The Iberostar Punta Cana (IPC) and Dominicana (ID) both had nice nightly entertainment. The staff were friendly and provided a happy environment. The Star Band was very good at IPC and the live shows at ID were good as well. No complaints in this area. On resort survey: Very poorly done. This was the ONLY day that anybody in the resort volunteered extra customer service (offered to drive you anywhere all day long) and main buffets cared about handling their clients. While I was trying to complete the resort survey, I was interrupted at least 5 times by someone telling me to give them a good review. The manager/supervisor did so much as to stand at my table and read my review and while I turned it over he asked me what I was hiding and was I giving him a bad review. Unbelievable. The next day the service went back to what it was before “survey day” and nobody volunteered drives or cared about your happiness in the buffet restaurants. So blatantly obvious. Size: The resort is HUGE and far too busy for us. We never could get a seat at the poolside and fortunately they put down more umbrellas at the beach so we were able to get seats there on a daily basis. Recommendation: I would never return to this resort. More $$$ does not mean better value for the money. Our previous experience at Iberostar Costa Dorado in Puerto Plata was fantastic value for money (about $500 per person cheaper) but definitely not this Iberostar resort. Iberostar Costa Dorado was far less money per person + we got an ocean view room, which faced directly onto the ocean!!!

Iberostar Origin Playa Pilar: Fantastic place

Grounds are beautiful, lots of new plants/trees etc. since hurricane, once they mature it will be gorgeous! Resort is perfect size, never had to reserve a chair although that didn’t stop some crazy people from reserving a cabana with their towel and proceeding to lay a lounge chair on top of it in the cabana! Food was decent. You know going in it’s not going to be like home but the seafood was really good. You can certainly find something to eat for a week, and for those who complain cons [... read more]tantly about the food I would say you are focused on a food holiday and maybe a cruise is the way to go, I was here for the beaches and beautiful water. The Japanese and French a la cartes were the best. Ketchup was hit and miss, no Diet Coke, and watermelon was the only fruit we ate, however the coffee/cappuccinos are amazing! It’s true they do not have facecloths so prepare for that. We would walk to Playa Pillar beach, it’s a bit of climbing rocks and substantially easier at low tide but we went whenever. Unless you are unfit or have mobility problems, anyone can walk there along the beach, runners would be best but we managed with flip flops too. We loved this place and definitely will be back.

Iberostar Origin Playa Pilar: Great resort

This hotel is the perfect size, not too big, not too small. The grounds and common areas of the resort are well maintained for Cuba standards. The staff are friendly, attentive, helpful and accommodating. We had some early isssues with our rooms upon check in but the front staff worked to find us an acceptable solution. The beach and ocean are absolutely stunning. It took my breath away each and every time I saw it. The way to playa pillar is short and by far the most spectacular environment Iâ [... read more]€™ve ever seen in my life. Our family made the walk there and back a daily event.

Iberostar Origin Laguna Azul: Cuba vacation

Amazing views, nice beach and pool area. Friendly staff. We had some bumps with check in as our flight arrived early in the morning (6 am) and check in time is 4 pm, so we had to wonder the halls and grounds till 2 pm when rooms became available.

Iberostar Origin Bella Vista Varadero: Fabulous Hotel

We ate, we laughed, we snorkled and swam with the Dolphins!!!! The beach was amazing. The water was crystal clear and warm. The staff were very friendly and accommodating. The Resort was awesome. Will be back soon.

Iberostar Waves Rose Hall Beach: Awesome resort!

This was our 2nd stay at this beautiful resort. The staff are awesome, the food is great and the drinks are plentiful. The staff can not do enough to make your stay a great one. One very big bonus is that the resort is only about 20 minutes from the airport, but you do not hear any airport noise. We hope to return to this resort again in the future.

Iberostar Origin Bella Vista Varadero: Super Modern Resort!

All areas of resort kept very clean and tidy! Rooms are bright and nicely decorated! Service is excellent wherever you are on the resort. The best view in varadero is at the 11th floor bar & restaurant! The beach is outstanding! !

Iberostar Selection Varadero: Amazing Resort

We found the Iberostar Varadeo to be a top notch resort. The grounds are beautifully kept and guest friendly with multiple walking paths. All areas of the resort were very clean and well lit for night time strolls. Our room was spacious and the king sized bed comfortable. The staff were very friendly, helpful and strived to meet our needs to insure we were having a good time. Down at the beach is an employee who assisted with locating beach chairs with shelter. Walking about the res [... read more]ort we encountered different employees most of whom inquired if we were finding our stay enjoyable and if we needed assistance with anthing to ask. This made us feel pampered and we loved it, never having experienced this kind of hospitality before. Regarding dining one will never go hungry as there is a multitude of selections. However, much of the prepared foods, in the buffet dining area, had very little flavour so we had a variety of cheeses with our breakfast and dinner. I would highly recommend supporting the local economy by purchasing fresh, seasonal, fruits, as those that were available were tasteless--I had never seen pineapple slices so white before instead of the deep yellow of ripe sweetness. Our favourite dining spot on the resort was the Cuban al la carte. Our first meal was succulent and flavourful--so much so that we returned a second and third time. Had we visited longer we would have had all our dinners at the Cuban restaurant. We were able to sample a bit of the local cuisine with the rice and beans and the yucca--Yum! The lobster, fish, shrimp and soup were also most flavourful. We plan to return in 2 years with a few family members and some friends.

Iberostar Selection Paraiso Lindo: Lovely

Beautiful and manicured. So many pools and choice of food. Something for everyone. Most service is on par. Buffet service could be more consistent. Rooms are clean and serviced appropriately. Very large so you’ll want to take advantage of the golf carts Nd trolley when you get a chance.

JOIA Rose Hall by Iberostar: Wonderful resort... our happy place!!

Stayed January 21-28th, 2018. 3rd time at this resort and it is still amazing. Beautifull grounds, lovely nice big room with a huge bathroom...double sinks, separate rain shower & big tub. Everything very clean and in working order, including AC. Housekeeping always does a super job and the mini fridge is always topped up daily with bottled water, juice, pop, beer, little bottles of alcohol and snacks. You can customize what you want in your fridge just by letting your butler know. All the staf [... read more]f are so friendly, cheerful and willing to help in any way they can to make your stay perfect. Let's face it..no matter how beautiful the resort is, it is the staff that make the difference & the staff at Iberostar Grand definitely make a difference! Here is an example... My husband got a pretty bad sunburn ( he burns in the shade and didn't put enough sunscreen on one day). We decided to spend the next day hanging out in our room to keep him out of the sun and our butler noticed this. The butler (sorry, I can't remember his name) showed up at our room a few minutes later with a big bottle of aloe gel for his burn. So thoughtful and kind!! There are 3 pools at this resort with an abundance of loungers and covered beds. There is a towel hut so you can exchange wet towels for dry ones as many times as you want and there is even sunscreen there for the guests to use. The beach is not huge but the sand is nice and soft and the water clear & sooo warm! Lazy days on the beach with drink service right to your lounger...what more can you ask for. ( Kinesha is a gem, so sweet, kind, personable and works so hard slugging those drinks to us all day long in the hot sun and always with a smile on her face). The food in all of the restaurants is Yummy and the best that we have ever had at any AI resort, and we have been to many different resorts over the past 10 years. Even the room service food is great. There is something to suit all tastes so you will definitely never go hungry. They even have BBQs on the beach on some days. Can' t beat eating fresh fish, jerk chicken etc in your bathing suit on the beach! The Star Friends will keep you entertained with beach volley ball, pool games,etc if that's your thing. They are tireless and work so hard but are not pushy so if you just want to laze around that's just fine too. Jamaica and Iberostar Grand Rose Hall is our happy place and if you give it a try it might just turn into your happy place as well.

Iberostar Origin Laguna Azul: OK Resort

The resort is laid out very well and was easy to get around. It needs to be updated and they are on some of the areas. When we first arrived we were given a room with twin beds on the ground level after requesting a king and at least one level higher. The air conditioner did not work, no door on the safe, bathroom door was broken, and the room was not clean. It took 2 days to get moved to a different room. Food in the buffet was good but limited selection. other restaurants and snack bar were gr [... read more]eat. We have been to Cuba 16 times and this was the first time we felt the staff at the resort were not that friendly (a few acceptations). We would recommend but would give the heads up on issues.

Hotel Mojito: Very amazing location

The hotel was good but was disappointed no balconies. But otherwise all the staff are hard working and very pleasant. They suffered greatly from the hurricane and are making a come back but supplies and equipment is limited. The rooms were spacious and comfortable.

Iberostar Waves Paraiso Beach: Great winter escape

My wife and young daughter travelled to Iberostar Paraiso Beach from March 19-26/2018. We enjoyed this resort a lot. The weather was excellent! The trip from the airport was pretty quick (about 30-35min). Check- in was smooth and all the staff were very helpful and all spoke English. Standard room was "standard", but clean, they gave us a ground floor which is key if you have young kids (no elevators). They keep the mini fridge well stocked with water and beer. This resort was good for fami [... read more]lies, lots for kids to do (parks, kids club, kids show in the evening etc) and lots of wildlife for them to look at. The grounds are very clean and well kept. The food was good, my wife and daughter are gluten / dairy free and the chefs accommodated them very well (they will come and offer to make you special dishes if you let the hostess know). The resort is large so be prepared to walk a lot, but they have carts to pick you up if you want. The beach is nice, it's big enough and not super crowded, lots of seaweed, but it gets cleaned up daily. The pools are really nice and big and you can use the pools at the neighbouring Iberostar resorts so you don't get bored. The bars were good. Service was quick and you won't have to go to far to get to the next one. They have lots of activities/entertainment, the staff were enthusiastic and friendly. The gym is awesome, brand new, large and open. They have a nice shopping area as well with a good coffee shop, bars, restaurants, carousel, sweet shop etc. They have an on site golf course, it's $99 usd for 18 holes or after 2pm $69usd, plus $55usd club rental. So if you plan on playing bring your own clubs if possible. My only complaint is with the airline(Air Transat) as they do not allow families with infants to select seats. So my wife and were not seated together, I know several other families had the same issues. I would definitely recommend this resort to a friend and would rate it between 4 and 4.5 stars.

Iberostar Origin Laguna Azul: Great trip, beautiful resort.

Just returned from a week at Laguna Azul, and we were very pleased. We went on the recommendation of our agent and we weren't disappointed. The resort was beautiful and well taken care of. The staff was very friendly, and we were well taken care of. A shoutout to the bartenders they were amazing. The food was outstanding, lots of variety, we didn’t go hungry that’s for sure. The entertainment was also great, always something going on by the pool or beach, and the night shows were outstanding [... read more]. We met alot of great people. We will definitely be returning to Iberostar Laguna Azul.

Iberostar Selection Rose Hall Suites: Great for small children

This was our second stay at the suites. Food and beach are wonderful. The staff bent over backwards to assist and look after you. Don't waste your time with the VIP/timeshare tour. It was a waste of 90 minutes and at the end we cold not understand what we would get for our $30,000 expenditure.