Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Justthat  - 

Verified Purchaser

Melia Jardines del Rey: over all had a good time

The resort over all is nice a lot of walking the rooms are great but try to get a bottom floor they have to update there food in the main dinning area the sever are never around the food in the morning is great but in the evening it sucks also I think they should have sign as to what the food is.

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Woai135531  - 

Verified Purchaser

Melia Marina Varadero: Decent resort

Service was poor compared with my last experience at another resort. There were so many servers serving you at same time. And they share the tips, which doesn’t make any sense to tip. There are 8 restaurants but you can only get in 4. And I was told that I only have one reservation ticket for 3 nights, which means I can only have one dinner at the restaurant the other 2 I have to eat at the buffet restaurant. There’s no any guide book in the room and you have to figure out where are the rest [... read more]

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Private  - 

Verified Purchaser

Hotel Camino del Mar: Beautiful , clean, resort

Rooms were well kept,,,people are very nice and helpful, food was good but notice buffet not hot food,,,beach and warf was beautiful, wished for different kinds entertainment,,,beach was great , lots of activities,,place to go very friendly and very safe

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Brit  - 

Verified Purchaser

Melia Jardines del Rey: Not great

Worst resort. Went 7 days without a toilet and my friend and I were both sick for the last 4 days. Maid didn’t give clean towels or make bed. Don’t drink water... not even water bottles they fill them with water and reseal them. Could go on and on. Do not go here if you want to have an enjoyable holiday.

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Private  - 

Verified Purchaser

Memories Cayo Largo: Sol Cayo Largo - NO Beach

NO BEACH!!!! Food was basic, services were basic, room was good. Trip Central and Hola Sun advertised and endorsed inaccurate information and images about the resort on their website where they show a beautiful beach with white sand. Instead we found only rocks and palapas and chairs thrown on the rocks. We had to travel for an hour to a beach and another hour back to the hotel every day. We did not benefit from the all inclusive package during the day because we were far away from the  [... read more]

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Dori  - 

Verified Purchaser

Melia Las Dunas: Hotel

The rooms where large and the beds very comfortable and big, they clean every day the towels you need to put in the bathtub if you want fresh ones, we were on the first floor but we didn’t have any bugs, there is a big variation of fish and meets at the buffet, the best way to eat fresh is to stay in line and cook it on the spot,there is not a lot of fruit or vegetables, do not expect to eat exotic food or spices because they don’t have it,we tried the restaurants a la carts and the best one [... read more]

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Kirsten  - 

Verified Purchaser

Melia Jardines del Rey: Nice beach and pools but the rest was horrible

The resort is big and has decent size rooms, a beautiful beach and pools. Unfortunately, the week we went it was booked to capacity and they could not handle it. We all got sick as did most of the resort. They ran out of everything every day: towels, drinks, no bread, pizza or flour for 4 days. Service was slow, inconsistent.

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Private  - 

Verified Purchaser

Melia Marina Varadero: Nice resort

Nice hotel very friendly staffs food its ok not the best but ok only one pool but ho care the beach is perfect room are clean drinks are okay overall it is very good resort and we had a wonderful stay don’t forget its Cuba 🇨🇺

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Pathetic  - 

Verified Purchaser

Melia Marina Varadero: Beware

A one star hotel that owes its star to the sun n sand alone Food sucks Service sucks Drinks suck Cleanliness sucks Upkeep sucks Sand fleas suck Entertainment sucks Sucks Sucks sucks sucks sucks Sucks Sucks

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Private  - 

Verified Purchaser

Melia Marina Varadero: First Time in Varadero

Stayed at Melia Marina in classic room with great view of the pool and the ocean ! Rooms are dated and in need of refresh but clean! Small things like no handle on outside of patio door to balcony extremely slow shower drain and very marked up dresser and a drawer that didn’t close properly are just signs of poor maintenance! We all know you don’t go to Cuba for the food and this place particularly the buffet are reasons people say this! Specialty restaurants are slightly better but on our l [... read more]

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Haines88  - 

Verified Purchaser

Melia Marina Varadero: Disappointed

This resort was nothing like the review said it would be, were we victim to locals staying for The holiday? The last two days were the best and it seemed like Everthing changed after the holidays. Shame

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Pamela  - 

Verified Purchaser

Melia Jardines del Rey: Beautiful beach!

Please pick up your plastic cups BEFORE they blow into the OCEAN!!! The resort was huge so it was hard to find people if prior plans were not made. All through Cuba there is limited places WiFi is available. At this resort WiFi really ONLY works in the pool and in the lobby. The food was average and at times they did not have food in the only 24 hour snack bar. I recommend bringing snacks!!! The entertainment was good. There was dancing of some kind each night for the guests. The ro [... read more]

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Marc  - 

Verified Purchaser

Melia Jardines del Rey: Great Cuban Resort

The beach and entertainment were the best thing about this place. Rooms and food were all above expectations. Only issue was the water pressure from shower, not enough towels and there was a smell in one of the buffets. Great resort overall.

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Beach is awesome!

The layout of the hotel was great. We had some issues with our specific room - AC was not properly working for the first 2 days but they did change the thermostat and it was great after that. We lost our hot water for the last 2 days and it was reported but it wasn't repaired by the time we left. Some staff were awesome and very friendly and working hard. Others seemed to be putting in time and a little crabby at times. Front desk reception was hit and miss. The main restaurant staff [... read more]

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Private  - 

Verified Purchaser

Melia Marina Varadero: Great location

Great location as we weren’t stuck in the resort thanks to the marina. Staff is very kind and they looked after us well. Food is a bit of an issue at this resort...very basic and sometimes they ran out of bread at breakfast or shrimp at dinner. They are not meant to welcome a huge number of guests. Things were better once the hotel had less guests after NYE. Cleanliness was another factor, they need to step it up on that side, hairs in the hallway, in the bathroom in areas we didn’t use and  [... read more]

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KGowtravels  - 

Verified Purchaser

Melia Las Americas: Glorious Beach, Exceptional Staff

The hotel is exceptionally well appointed (by any standard). Food was incomparable (and clearly customized during our stay to appeal to the nationalities of the majority of guest while also offering local delicacies). Take advantage of the reef just off the pristine beach for world class snorkeling or a shallow scuba dive (staff located at the satellite scuba shop on the beach: Manuel and Brayan are skillful instructors for newbies yet provide enough interest in their tour of the reef to compl [... read more]

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Wonderful Family Vacation!

We travelled as a family group of 12. We loved the plantation style accommodations and beautiful grounds (those gardeners work so hard). The only drawback was that the hotel separated our family into 2 different buildings. Pick 25, 27, 29 for close to the beach/pool. We were in building 12 which was close to the lobby and main buffet restaurant. Walking in this beautiful environment is part of our resort enjoyment so we didn't mind it too much. We participated in the free activities like:  [... read more]

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Good resort

The hotel was still undergoing renovations. There were a number of bungalows not available during our stay, which on the plus side meant that the resort was only about half full meaning no line ups and always a chair at either the beach or the pool. The beach is beautiful! The bungalow we stayed in was a great location close to both the beach and the pool. The hotel was clean, but showed signs of deferred maintenance, most likely due to the focus being on getting the other bungalows ready for gu [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Outstanding resort & staff!

Both my boyfriend & I have been to many resorts in Cuba & this was “hands down” the best resort we have been to! The resort is very clean, rooms large, beach huge, & food was absolutely great, especially the a la cartes! The best part of the resort though, was their staff!! Always smiling & helpful, kudos to all of you & the management team! We highly recommend this resort!!

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Private  - 

Verified Purchaser

Melia Jardines del Rey: great resort

hotel gardens and amenities - very clean administration surprisingly very well organized animation was outstanding through the diversity and performance restaurants a la carte made you feel at home the buffet had fresh good food and the personnel very friendly the beach was very good and we appreciated the food at the beach

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