Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21803 Reviews)

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Private  - 

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Sunscape Dorado Pacifico: Great location

The hotel is older but efficient. Rooms were clean and comfortable. The food and service were ok, I was always able to find something I liked at the buffet. Entertainment crew worked very hard to make everyones vacation enjoyable however seen as I only speak english I felt like an outsider since they only spoke in spanish and rarely took the opportunity to engage the outside visitors. I would have enjoyed participating more if I could have understood them. Lots to do in the area which i [... read more]

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Private  - 

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Grand Decameron Complex Bucerias Trademark: 2024 vacation

The hotel was in need of some updating but overall was ok. The grounds were beautiful and well maintained and the staff were very friendly and helpful. We had lots of choices for places to eat at the resort and the food was good for the most part and plentiful. The fresh fruit was awesome. We discovered Oye Henry's Seafood grill right on the beach and we ate lunch there twice. We did the Sunset Cruise but unless you are looking for a "booze cruise" I wouldn't recommend it. We hired a drive [... read more]

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2Canadians  - 

Verified Purchaser

Ocean Riviera Paradise: Ocean Riviera Paradise

Husband and I just returned from a week at this resort - we really liked it it was more on the casual side which is what we were looking for our room was a el beso swim up (adult only) it was great our housekeeper was fantastic - mini fridge consisted of bottles of water 1 can each flavour pop and generally 2 beer we left a note with small Tip and requested more beer daily the amount varied from 3 4 or 6. The server walking around bar would check if we were in balcony in swim up and serve us t [... read more]

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Private  - 

Verified Purchaser

Ocean Coral and Turquesa: A decent 4 star resort

My husband and I stayed at the adult-only El Beso side in mid-April in a prestige ground level room in building 2 and here are the pros/cons of the resort: Pros: - SERVICE WAS OUTSTANDING EVERYWHERE! Best I've had. - Spacious, updated room with large patio and lots of quiet and peaceful surroundings - pools are beautiful and we could always find a chair - grounds are kept up beautifully - close to the airport Cons: - beach was full of smelly sargassum (seaweed) and the ocean was ro [... read more]

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Private  - 

Verified Purchaser

Riu Santa Fe: Amazing resort

Nice, clean resort. Friendly people working hard in the resort. You can find many different programs. You can choose from excellent dishes. Our room was spacious, comfortable and clean. Our two weeks here were very pleasant. We will definitely come back to this resort

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Private  - 

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Barcelo Maya Colonial: Consistent

Been here 4 times now. Being the older resort out the other 5 it’s kinda showing its wear. But service and amenities are still very good. Lots of beach to walk. Buffet is pretty decent. Japanese a la carte is a must.

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Private  - 

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Catalonia Riviera Maya: Not impressed

There was four of us and we all got sick not sure if it was the food or the drinks. Even one of the workers said a lot of the staff are getting sick too. We tried to purchase medication but was all sold out at the resort store. What does that mean? Decide for yourself… There was construction going on at one of the restaurants which was right beside the pool and beach. Noise all day long every day we were there and we were there for 10 days. We tried moving away from the construction but then w [... read more]

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Kristin  - 

Verified Purchaser

Dreams Tulum Resort and Spa: Stayed at a better resort

It's an older hotel, but it was clean, grounds was well taken care of. Pool was boring with elevator music, until the entertainment had a game going. Then back to boring music. Buffet food was Mediocre. Beach was terrible so many rocks bring water shoes. Entertainment at night was amazing.

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Carlos  - 

Verified Purchaser

Dreams Tulum Resort and Spa: Mediocre

Nice hotel, clean but service wasn't great, they were not very accommodating, pool was boring, and buffet food was not great. A couple of the resturants were ok. Overall no bad but not great............

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Private  - 

Verified Purchaser

Royalton Splash Riviera Cancun: Great resort but food not so good

The resort was really nice, entertainment was amazing and the pools were great! We were in Diamond Club so we utilized the pools in that area the most. Entertainment was amazing and there was lots of things to do. For a 5-star resort, the food was not that great. The a la carte restaurants were not great. Rio was the only decent one and we ended up eating there 3 out of the 7 days we were there. Buffet was better than the restaurants. For a 5-star, the food should be a lot better. We also  [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Barcelo Maya Tropical

Great resort for couples and families. Lush grounds, Great pool areas and a good beach. Food was great, both the buffets and the ala carte restaurants were very good. Lots of choices and very fresh food. Staffing was just right, enough but not in your face. Even though the resort was sold out there were enough chairs around the pool or at the beach for everyone.

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: You get what you pay for

This resort was generally ok- decent for what we paid. The food was great and the pools were beautiful. But the beach is unswimmable due to being so muddy rather than sandy. Also the rooms smelled quite musty the whole time. Also when I went to check out the person at the front desk told me that because I had lost my one room key I had to pay 30$ US, which I later found out was not true and I’m assuming he just pocketed that money. Very disappointing.

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Anonymous  - 

Verified Purchaser

Barcelo Maya Palace: Great choice

Everything was great! Beach is great, water is clear, can do some snorkelling as well. Pool is great. Kids pool area with slides is amazing. Food was very good. A big variety. Service is great too! Rooms are nice! Very clean. Just a bit far from airport.

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Amandaandgeorge  - 

Verified Purchaser

Secrets Riviera Cancun Resort and Spa: Had a wonderful trip

We were very happy with this resort! Super friendly staff from check in, to restaurants and housekeeping services. The resort is maintained well with staff always somewhere or another cleaning. We especially loved the variety of food and top shelf alcohol available at the Rosewood and snacks at the preferred club. We cannot wait to come back!

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Awesome resort

Like everything about this resort, had good experience here two years in a row, would definitely recommend to others. Only complain is the streakhouse, food was good but wait times were notably slower than the others. Very nice having access to the 3 other resorts

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ShelLes  - 

Verified Purchaser

Ocean Riviera Paradise: Another great visit

This was our 4th time visiting since it opened. We have much more good than bad. The good/great: the food is plentiful and very good. There is a wide assortment of options, and we didn't need to snack as we ate so well. Upgrading to El Beso is worth it as you can have made to order breakfast at Blue Moon. We enjoyed fresh pastries, eggs Benedict, etc. The drinks are good, bartenders great. Cecilia at the El Beso pool remembered what we drank and always had a smile for us. Being able to see the  [... read more]

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Andrea  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Royal Decameron Bucerias

The Royal DeCameron is clean, staff is super friendly great location with lots of places to eat, prices are reasonable. Lots of activities on site or nearby. I appreciate the hard work and care all the staff puts into this hotel

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Cathy  - 

Verified Purchaser

Secrets Akumal Riviera Maya: Secrets Akumal

Excellent resort. Beautiful grounds. Fantastic service. Great food. Lots of variety and things to do. Loved this place so much that after we returned home, we went back 2 weeks later. Our rep Beth at Tripcentral was terrific

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Private  - 

Verified Purchaser

Iberostar Selection Paraiso Maya Suites: Fantastic resort and a wonderful vacation!

We spent five nights in April, staying at Iberostar Maya. The food was amazing, and there were tons of activities to keep us entertained and occupied for the entire stay! I would go back in a heartbeat! The ocean was windy, but we enjoyed jumping on the waves. The waterpark was wonderful for younger kids. We ate at a restaurant each night of our stay; the best restaurant was Greek "Lemon and Spices," followed by Asian and Seafood. The steakhouse was okay.

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Resort appears to be ‘tired’.

Lovely grounds and staff very friendly. This is the fourth time we stayed here and we notice that standards have lowered. Less staff? Rooms very comfortable and serviced well. Grounds crew kept everything neat and trim. However, Buffet dining showed less attention. Food not replenished in timely manner. Without fail, main courses, meats and vegetables were often down to last few servings and dried out. We still had a wonderful time and enjoyed the pools, grounds, and weather. Trams to transport [... read more]

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