Allegro Cozumel: Fantastic spot!

Best trip we've had, and we've been to Cuba, DR and Mexico before. What a paradise this is! Stunning beach, well manicured grounds, not too big. Everything you need for a fantastic stay. Food was great and varied, something for everyone! Drinks were good and free flowing. The staff was outstanding. Special thanks to Benjamin, Rafael, Luis, Erik, and Libia and Marina at the concierge. Our first room had a small flood issue and they handled it perfectly, upgrading us to a premium level room and ma [... read more]king sure we had everything we needed. We went into town and had a great time exploring some of the local culture. Some of the main strip can be pricey as it's cruise-ship oriented but don't be afraid to explore a few blocks deeper into town. Snorkelling off shore was a ton of fun and we saw a lot of colourful fish, cuttlefish, stingray and a barracuda. Fantastic for kids, with a large splash park and activity area, but this time we went without ours and there were plenty of quiet places for adults to sit back and relax. I would go back to this resort in a heartbeat. You can see they are working hard at keeping it at a high level, with much maintenance and updating going on daily (tending to the grounds, touch up painting, improving structures etc). It really felt like a little slice of paradise. Rooms on the upper level are loud, that's true. There was a bird who landed on our thatched roof each morning to sing and sometimes you'd swear he was in the bed beside you. But that didn't really bother us too much. If you want a quieter room, ask for one away from the main paths/pools and on the lower level.

Barcelo Maya Beach Resort: Barcello Maya Beach Resort

We found the Hotel far too big and the staff was not very friendly at all. The maid that cleaned the room either forgot to leave coffee or water to make it. We would not recommend this hotel to anyone.

Barcelo Solymar: Enjoyable Stay! 4 Stars experience :)

This is our first time to Cuba. We enjoyed the weather, the beach and the overall environment of Solymar. Of course there are good and bad things about Solymar. The priviledge of accessing both Solymar and Arenas Blancas allowed us to try different restaurants and bars, and we got to walk around the nicely maintained gardens and grounds. On average, the food is ok, and we enjoyed the night shows (dancers are great!) However, the rooms are less than desirable which could be cleaned better. Al [... read more]so, we found that the servers at the buffets and other restaurants are not careful enough when cleaning up the tables and they dropped and broke glasses all the time... that is quite unacceptable as it is dangerous... (both servers and customers could be injured by broken glass pieces). It is highly recommended the servers be trained again so that they don't drop things easily... (It is quite unprofessional for a server to break or drop things when serving customers as it is part of their job to clean up the tables properly..) Also, it's kind of hard to connect to the Internet as Wifi is not very stable. Please improve this technology issue... Apart from the negative things mentioned above, we truly enjoyed our stay in Cuba. Nothing can beat the warm weather and the gorgeous beach. (Beach could be cleaned better though). We also joined two days of tour. One is to Havana and the other one is a seatour with seafood/lobster lunch. Both are great trips! I will be back and I hope to see some improvements next time I come back.

Occidental Punta Cana: Great Resort

Was the nicest resort that we have ever been to....Grounds beach and pool area all excellent ....Food was GREAT...Never any trouble getting a beach chair...Staff was very friendly ...Room was always very clean ...Great Place to go....Thank you for helping us get there....

Occidental Nuevo Vallarta: Great resort

Beautiful grounds, very clean eating facilities, clean throughout lobby and washrooms. Room service good. Staff very friendly and accommodating. Excellent food. Specialty restaurants excellent. Outdoor chairs somewhat limited. Too many chairs assigned to members which were mostly unused. Not happy with charges for WiFi.

Barcelo Bavaro Palace: great rrsort

Grounds were very well kept and the rooms were clean, the food was very good as well.The servers were very polite and helpful.i would recommend this resort for families with younger kids as they had great pools to accommodate them.Overall we had a great time and enjoyed ourselves at the Barcelo Bavaro Palace.

Barcelo Maya Colonial: Great family resort

The resort was the best we've ever stayed at. The staff was the best I've ever encountered. Food and drinks were great. The beach was nice, the snorkelling was great, many different fish. Would definitely stay again.

Barcelo Maya Colonial: Barcello Maya Colonial

The hotel and grounds are magnificent. One of the best resorts we've been to over the past 20 years and we've been to many. Staff is always smiling and busy ensuring guests were well taken care off. A great facility for both kids and adults. Buffet served great food and the housekeeping staff always looked after us. We were asked by a number of staff throughout the week if we had any concerns or questions and if we had any suggestions for them. That is a first for any resort we've been to [... read more]. I do have a couple of comments. We arrived at 8:00 pm, along with another bus load of guests. The front desk was obviously not prepared as it took more than an hour to check in. Staff were running around, back and forth to a back room doing something. After a long day of travel the last thing we needed was an hour +++ wait. Our group included 10 people with two smaller children. We weren't impressed with that. Also, following our Monday morning orientation we were advised to go to guest services and schedule our al' a carte dinners which we did. We were told that nothing was available before 10 pm any evening until Friday. Out of five al a carte opportunities but could only use two. That was disappointing as these restaurants looked very good. But we all agreed it was a fantastic family holiday.

Barcelo Maya Beach Resort: Fantastic Experience

This hotel is absolutely stunning. The grounds are amazing, super clean, staff is friendly, rooms where nice, again, very clean, beds comfortable. There was a lot to do, you could just hang by one of the many pools, you can choose to enjoy the beautiful beach, lots of loungers, never a problem to get a seat and usually where you want to be. Lots to choose from for the kids, kids club was convenient and available any day, water sports available, great team of scuba diver instructors, very help [... read more]ful, friendly and passionate! Food was good, many options for ala cart or buffets.. All around a great vacation, will definitely go back there!

Barcelo Maya Colonial: Great trip to the Bacelo Maya Resort in Mexico!

There is something for everyone at the resort. Lots of activities included, the beach, many pools, the Maya Mall and Plaza Mexicana were all great! The resort is very clean, and easy to get around. Walking from one end to the other was easy. The service was generally very good. In particular, we had excellent service at the Rodizio restaurant. The Guest Service rep we dealt with was very accommodating. The only negative about the trip was how the resort credit was applied. Upon check in, [... read more] we were given the impression that each room had a 250 USD resort credit to be applied to various items at the resort (bottles of wine, spa, bowling, etc.). This is not actually how the credit worked. The 250 USD was the total amount of the discounts offered on items purchased at the resort. For instance, if a bottle of wine was 800 pesos, you were charged 600 pesos, as a 25% discount was applied. We were under the impression that the 600 pesos was what would be covered by the credit. It was a little shocking upon checkout to find out that there were more charges to the room than anticipated. Other than that, we thoroughly enjoyed our trip, as did my Mother and our children (14, 2 x 18, 20) - I would definitely return!

Barcelo Bavaro Palace: Barcelo Bavaro Palace great Resort

Actually no complains. Resort was fantastic. Dinners were great. Buffet were unbelievable. Grounds were well kept Nice beach for walking and swimming. Friendly staff. Wonderful emergency with great friendly doctors. Wonderful lifeguards and security. I really would recommend Barcelo Bavaro Palace

Barcelo Solymar: Awesome Time!

The Barcelo Solymar was awesome! It was well maintained and staff was excellent! The location was fantastic! Only a 5 minute walk into town. A great place to party! All the bars dowtown are lots of fun. This was a great resort for people who want to have fun, but also enjoy some relaxation on a beautiful beach.

Occidental Caribe: Nice Resort

The hotel is older but well laid out. Grounds are nicely kept, al a carte restaurants pretty good, beach is beautiful and clean, rooms are small with paper thin walls sounded like the people in the next room were in our room. We went at a bad time as there were hundreds of students there for reading week from the US and it was a nightmare. They were up partying all night, throwing up in the pool, spilling drinks in the pool, you couldn't even get close to the bar to get a drink. After 2 days w [... read more]e moved to there sister hotel 10 mins down the road the Occidential Punta Cana well worth the extra money although we did not have to pay any extra, thank you Air Transat for getting us moved. Would not go back to the Occidential Caribe been to a lot nicer resorts for the same money.

Allegro Cozumel: Great Resort

It was a clean resort and well laid out making it easy to find what you needed. For the price that we paid, it was fantastic, rooms were clean and beds were comfy and staff were friendly. Snorkeling directly off the beach was decent with plenty of fish to see. I had only one real issue with the resort in that it didn't have a 24 hour snack bar, which isn't the end of the world but would have been a "nice to have".

Occidental Arenas Blancas: Be Careful with This Hotel

Our expectations were high for this resort and we were greatly disappointed. The main problem was the food which was not very good. The Mexican restaurant was a pleasant surprise. The rest of the a la Cart restaurants were poor to fair. All of us were sick from one day to the next which made it impossible to actually have a fun vacation or travel together on excursions. We had been to Cuba before and had no such problems. The grounds and swimming pools are great. The beach is excellent. The peo [... read more]ple were extremely friendly and courteous but all this goes for not when your children are not feeling well. The rooms were old and dated. The beds were uncomfortable but the AC worked fine. Be careful with the excursions offered by the affiliated Tour company they are expensive. In our case they brought us to a cigar making demonstration and rum sampling that was right across the street from the hotel. That was an expensive fare. P.S. Most of us were still sick after we got home.

Allegro Cozumel: Incredible Scuba retreat!

The resort itself is very well maintained and situated in a perfect spot for easy access to incredible scuba sites. Food was fresh and good. Beach and waterfront was clean and maintained. Would recommend.

Barcelo Maya Beach Resort: Fantastic March Break

This was a great resort for our group. 3 adults and 4 teenagers. The rooms were spacious had balconys, air conditioning, everything you need. Mini bar that was stocked daily with water, etc. Plenty of towels at the room and at the beach. No problems getting beach chairs at all. This resort is 5-in one. We stayed at the Beach, which had the best beach, a great buffet for breakfast/lunch/dinner. It was close to the gym (which is amazing. Ask for the fitness schedule, if your into that. I did yo [... read more]ga and a spin class) Age restriction for the gym is 18. pool, kids club, activities, theatre for nightly entertainment. Walking from one end of the resort to the other only took 15 minutes on the beach, with lots of other ways to go. There is a open air bus that comes into each lobby, every 10 mins and makes frequent stops. There is a water slide Park, surfing park, swim with dolphins, water sports, mall for shopping, both a high end area, and marketplace for souvenirs. Lots of daily activities. Almost forgot to mention. The food and service are fantastic. We loved the a la carte restaurants. Our favourites were, Spanish, Japanese-Kyoto, Italian-at the Tropical. Remember however to book these ASAP when you check in, as they are in high demand. Also the adult only pool area, after 4pm, was a nice way to end the day, before getting ready for dinner

Occidental Punta Cana: Bad resort

I was very disappointed with this resort .the maids did a bad job cleaning .the coffee pot was never cleaned . Had to fight to get water coffee beer and facecloths . I tip every day with money gifts and candy and still that didn't work . A la carte restaurants were not good . But the food at the buffet was good .I found a huge cock roach in my room .I will never go back .

Barcelo Huatulco: Sublime! What you see is what you get.

March 2017 was our 3rd visit to the Barcelo in Huatulco. On each return to this paradise, we have been accompanied by a greater number of friends & family. The superlative weather & location are matched by incredible staff, dining and recreational opportunities. The ambiance created through the warmth, integrity and industrious nature of the Mexican people is THE BEST.

Occidental Nuevo Vallarta: Fantastic vacation!

Our first Mexican vacation exceeded our expectations on so many levels! Le Buffet was a real hit with the personable staff including Erik, Jesus and Jose to name but a few who spoiled us tremendously! The beach was beautiful, busy but lots of room and we enjoyed the beach volleyball immensely. We always felt safe and pampered, something for everyone and our 17 year old had a blast too. My only recommendation would be that the wifi be included. It's a necessity (unfortunately) in this day a [... read more]nd age. The resort was recommended by a friend and I hope to pay it forward. Sunwing made the trip easy and Tina was very accommodating with all my questions and concerns. Thanks so much!