Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Private  - 

Verified Purchaser

Riu Playa Blanca: Will definitely return to a Riu Resort!

Just got back from a two week vacation at the Riu Playa Blanca in Panama. It was our first time staying at a Riu resort and we were very impressed with the cleanliness of the rooms, restaurants and grounds. Check-in was a breeze. They were well prepared for our arrival. Upon entering our room, we noticed that the lock on our balcony door was missing. Lobby staff had a maintenance man up to our room within 5 minutes to repair the lock. Problem solved! All staff were friendly and attenti [... read more]

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Siteunseen  - 

Verified Purchaser

Riu Playa Blanca: Great resort

Newer hotel, good food, great service and amazing beach. The beach was like a canvas with a different picture everyday. You can't beat this place for the price and a bonus that it was so close to the airport.

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Catlov  - 

Verified Purchaser

Riu Emerald Bay: Love this resort

We just returned from our 5th visit to riu emerald bay. This is the only resort we have gone to more than once and we travel at least 2 times a year. As all other times every thing was great. This resort is all Ocean view rooms and one of the cleanest places we have ever been to. We love the riu resorts because the food is always good. You can always find something to eat and enjoy. Where ever you look there is someone cleaning nothing is missed on the cleaning list. The staff is always friendly [... read more]

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Private  - 

Verified Purchaser

Riu Guanacaste: Resort for everybody!

Good size of the rooms and nice location on the beach. Convenient with all facilities on the resort premises; such as scuba/water sports center, spa/wellness, disco, small shops. And an adventure park close by. Very good setup for a la carte restaurants with first come first served principle and the buzzer if you are waiting, telling you when the table is ready for you. And the buffé food was very tasty and huge variation. Service was excellent! From clean room to clean pool and beach. Easy [... read more]

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Marilyn  - 

Verified Purchaser

Riu Palace Macao: Fantastic Resort - Will return

This is by far the nicest hotel we've been to. This is our second time at Punta Cana and our second "adults only" resort. The quality and selection of the food was fantastic. Even the picky eaters would never go hungry. The service at both the pool bar and the lobby bar was first class. The wait staff was very attentive and quick to bring your drinks. The grounds were impeccable and there was always cleaning staff continually making sure everything was spotless. The beach was beautiful with  [... read more]

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Private  - 

Verified Purchaser

Riu Flamingos: Wonderful place

The hotel not bad ,when we book in Tripp central they told us we don't need to reserve for fine dining restaurant but we went toItalian restaurant ,and the hostess told us we wait for an hour in order for s to eat but it looks like we need to reserve earlier In. order for us to eat.We are so hungry so we go to steak restaurant and its close again we try the Chinese also close we end up eating in the buffet.Ivan the manager of the restaurant is very helpful he resolve our problem .the next  [... read more]

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Private  - 

Verified Purchaser

Riu Ocho Rios: What a great place to vacation.

First of all the service from the staff was amazing, there was not a time where I did not have them asking me if i was ok or needed something. The food was excellent. The facilities were clean. There were alot of activities for my family including my 11 year old. The shows were good. Definitely going back.

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: Best Bang For Your Buck!!!

My husband and I stayed at the Riu Palace, Paradise Island from March 25th - April 1st. The hotel is modern and clean. We definitely enjoyed the food and the buffet had a ton of options. The wine was especially good but bring your own mug when it comes to the beer, since the cups are really small. Staff was friendly and helpful. We had a situation one night where some guys were up late, partying and smoking weed. Once we approached the manager (Nicolas) he immediately switched us to a differ [... read more]

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Julie  - 

Verified Purchaser

Riu Republica: SIMPLY AMAZING!!!!

This was our second year at the RIU Republica and again, we were blown away. The place is simply outstanding on ALL fronts. The hotel and the entire resort are super clean, the rooms are nice and big with a nice balcony and the bed is very comfy. ALL the staff is so, so friendly and welcoming - and the service is incredible. And the food - OMG!!! Everything is delicious, there is a lot of variety at the buffet, which is very nicely presented. The "a la carte" restaurants are also quite nice a [... read more]

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BandL  - 

Verified Purchaser

Riu Flamingos: Great vacay with teens, I KNOW!

Taking two 16 year old boys with us to the RIU I was a little unsure that there would be enough for them to do but Nicole’s suggestion of this hotel was the right one. I was considering another hotel but she thought this one would be better for us. She was so right! The boys had a blast playing beach volleyball, waterpolo, boogie boarding and hanging with other kids they met through the week. The food was really good at the buffet and it changed daily. I mean it’s not gourmet but for  [... read more]

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Private  - 

Verified Purchaser

Riu Santa Fe: Gorgeous!

This resort is amazing ! Exceeded my expectations, beautiful view, many bars, many pools, offers many restaurants. The staff is very friendly and they eager to meet your needs. I will be coming back to this resort.

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Private  - 

Verified Purchaser

Riu Santa Fe: Awesome resort!

The resort was exactly what we were expecting - it was the end of spring break so it was a big party, but we were there to party so it was perfect. Overall food wasn't bad, dinner buffet wasn't good but everything else was. Our fridge didn't work 50% of the time but they did fix it. Walls are SUPER thin (you can hear everything) and the beds are rock hard. I'd come back with friends for sure, since it was majority young people, but there was a pool that was far from the partying where more o [... read more]

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Private  - 

Verified Purchaser

Riu Playa Blanca: Amazing Vacation!

The Hotel is gorgeous, awesome food, great beach and sooooooooo HOT! We spent 7 full days and wished we booked for 2 weeks. We did the jungle boat tour which is a must. Although the forecast shows rain and clouds, it was gorgeous the entire week :P

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Private  - 

Verified Purchaser

Riu Playa Blanca: Excellent rexort . Simple yet verry well kept up!

Resort was simple, clean good food great service. More of a self serve resort which I am good with. Locals were great , vendors did not attack you for a sale and for money. Tours were great. Sunwing rep was great aswell

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Johnnybuck  - 

Verified Purchaser

Riu Palace Macao: Great Staff, good food, incredible social atmosphere

The Sun Wing staff was great on both flights despite a bit of a delay getting out of Punta Cana. We were placed in rooms immediately (traveling with another couple) both rooms had air conditioning that did not work, we asked for a room change the best Tiu staff could offer was an upgrade at 8400.00 Dominican dollars each and the staff insisted that it had to be in cash, I have to suspect that the management there split the money among them or we could have paid with a credit card. The food was [... read more]

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Private  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Amazing Resort!

A beautiful and amazing resort! The hotel itself is beautiful and kept immaculate by a staff that is always cleaning. The staff is very friendly. The buffets were amazing and the selections were so abundant it was overwhelming both at breakfast and dinner times. The specialty restaurants were good though you need to be there for 6:30pm or you will need to wait hour+ for next availability. Service top-notch - except for two times when drink order was forgotten. We loved relaxing upstairs at t [... read more]

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Peter  - 

Verified Purchaser

Riu Guanacaste: Riu Guanacaste review

Overall a nice resort. I would recommend it to others. Pros - Great resort, clean, lots of food and drinks. The animation team was good, better than some we have seen in the Dominican. Pool was good Cons - Awful pillows in the rooms, beach is not great, rocky, food was just ok for flavour, some spice. Far away from things if you wanted to go on excursions.

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: quiet resort

small hotel.easy to navigate. unfortunately no lobby bar..only bar was in the disco. no gift shop in hotel, only one across the street which closed at 9ish.. food was really good and hotel was clean!

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Melgab  - 

Verified Purchaser

Riu Palace Costa Rica: AMAZING AMAZING!!!

Riu palase costa rica has by far past beyond are expectations! Palace sais it all!!! very clean resort, rooms! Food is very good! entertainement was also great and drinks were Amazing! Would I go back? Will I be back? YES YES AND YES

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Private  - 

Verified Purchaser

Riu Merengue: Alright but not best

Well we enjoyed some things at resort however there my main concern was the staff at reception found them not helpful at all, very rude and when asked to get something would take hours and hours for them to bother, had to keep calling and they still wouldn’t help us. The maid also, we had lizards in our room and she wouldn’t kill them just sprayed and left. To get another room was a lot of effort basically had to camp out at reception to get their attention. We also had cockroaches in sec [... read more]

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