Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(11302 Reviews)

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Private  - 

Verified Purchaser

Melia Punta Cana Beach Wellness Resort Adults: Great Time!

Overall we had a very good experience at this hotel - it was very positive and relaxing. Transportation to and from the airport was very comfortable. Reception and staff were always available to help. Grounds and pool area are well maintained and beautiful. Food generally was good. However, buffets were repetitive and restaurant options limited on the Adults Only side (only 3 restaurants besides the buffet rooms). Regarding the rooms, they are large, comfortable and clean albeit a little d [... read more]

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YOLO  - 

Verified Purchaser

Bahia Principe Escape Ambar: Love this resort!

Where to begin! We absolutely Love this resort! We were there about 5 years ago and wanted to go back but because of the hotel being renovated and Covid, we couldn't until now. Let me just say, the renovations are Beautiful! We had the corner swim up suite and it was amazing! It was nice to have your own private pool to come back to if you wanted a little siesta or some private pool time. The room was stunning, large and decorated beautifully. It was done with a modern flare and very comfor [... read more]

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Jenn  - 

Verified Purchaser

Sunscape Coco Punta Cana: Needs work

I was very disappointed with this resort, it is in need of some major repairs. The rooms are dated and in need of some TLC. There isn’t enough loungers and most are broken, people save loungers with towels to not even use them at all. The resort allows the locals in on the weekends and the service goes down hill, not to mention most are not very friendly. The beach was just okay, water wasn’t what is expected in the Caribbean. The only pro at this resort was the food, i will not be going bac [... read more]

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Jade Bates  - 

Verified Purchaser

Occidental Caribe: Definitely not 4.5

We stayed for a week Jan 15/22 we had to change rooms once due to mould and mildew smell room was out dated and disgusting! Our second room had no working TV for two days the staff are rude and the maids to the bare minimum. No fancy towels barely had clean towels to shower everyday. The towel service by the pool was just as bad never had towels on site to exchange always had to wait and try throughout the day. The food was no better would recommend the buffet over the a la cart French and Itali [... read more]

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DebbieN  - 

Verified Purchaser

Occidental Caribe: Occidental Caribe is very poor

We did not enjoy this hotel. The rooms were so uncomfortable and very poor. The quiet pool was really nice as was the beach. The buffet was reliable and the a la carte book so fast we didn’t get to try any of them. We would not go here alone unfortunately.

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Janice  - 

Verified Purchaser

Royalton Punta Cana Resort: Royalton punta cana

Was very disappointed with young kids that they put us in a room outside the outdoor disco with music blaring late into the night. Also a lot of stairs. People at the resort weren’t as friendly as I was used to before Covid. Maybe they are tired of people being rude too

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Private  - 

Verified Purchaser

Riu Palace Macao: Wonderful Staff

The staff were amazing! Friendly, humorous, and willing to go above and beyond to make us happy. The food was good. Everything was clean, although the resort is a bit older. They could use additional beach/pool chairs and a bit more flexibility with the towels.

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Private  - 

Verified Purchaser

Grand Bavaro Princess: Beautiful

Immaculate rooms and grounds. Great selection of restaurants. Food was fabulous. Lots of fresh fruits. Staff was amazing. We enjoyed a quiet restful vacation. Pool area and lobby entertainment was too loud, so we avoided these areas.

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Sheryl  - 

Verified Purchaser

Majestic Mirage Punta Cana All Suite Resort: Almost Perfect

Just returned from Majestic Mirage. We had a wonderful 2 week vacation. We stayed in a Mirage Club suite. Room and balcony were huge. Only issues, shower leaked out of the stall so had to put a towel on the floor after each shower to mop up. Room was also musty smelling. We opened the patio doors each day which helped this. Room cleaning and re-stocking of drinks was good. The staff were all wonderful. So friendly and tried very hard to help us with our Spanish. Loved the setup of the [... read more]

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Private  - 

Verified Purchaser

Occidental Punta Cana: If you are "NOT" concerned about SERVICE, FOOD or ROOM please go to the Occidental Punta Cana.

The rooms and lobby are a scene out of a Cuban resort. Checking in was our first indication that the staff seem malcontent. Nobody smiles here. For a front desk, the level of English is very limited. With a group of 11 of us travelling, checking in was a challenge. With only 2 of the 5 rooms ready at 3, the rest of us had to wait unit after 4:30 for the remaining rooms. All of us were scattered over the vast resort and the request that we all stay in the same building fell on deaf ears. The reso [... read more]

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Private  - 

Verified Purchaser

Occidental Caribe: Amazing resort

This was our 3rd time at this resort. We were a group of 13 people, the only upsetting thing was our rooms were all over the resort because when we booked it back in May we specifically asked to have our rooms together & on the main level as we had disabled people with us. It was frustrating that groups that booked way after we did had their rooms together. We have found since Covid there are less loungers around the pool so it was almost impossible to get a lounger unless you got up at 5am. We  [... read more]

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Monica  - 

Verified Purchaser

Ocean El Faro: Great resort

The resort is clean and well laid out. Everything is central in 1 area. The trolly system is a great addition to get from one end of the property to the other. Washrooms were clean, but could use more frequent attention during busy times. As most days they were short on supplies. The a la carte system could use some tweaking, it's not convenient to be up at 7am to book the day of and either not getting in or having to wait until 9:30 for dinner. The bar and restaurant staff along with th [... read more]

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Private  - 

Verified Purchaser

Riu Bambu: Like a 3 star cuba resort.

Bad service, rooms smelling from the shower drain, everything old in the room. People bothering you all day at the beach selling drugs. The staff not friendly. No water to buy anywhere and no bottled water in bars or lobby. They put people with kids in strollers on higher floors with no elevators and ask for 80 dollar a day bribe to change to first floor. Most people in group got some sort of stomach problems…

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Private  - 

Verified Purchaser

Ocean Blue and Sand: Nice week away

Room: We stayed in block 5, room 5301- our room was amazing, great view of the pool area. The housekeeper kept the room spotless and left us fun towel designs in the bathroom. The fridge was always fully stocked with pop and beers. There was coffee and a coffee maker in the room- which was good. Food: The buffet breatfast was good, lots of choices, sometimes the food was cold but there were egg stations and pancake stations where hot food was always available. The breakfast mimosas were [... read more]

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Private  - 

Verified Purchaser

Majestic Mirage Punta Cana All Suite Resort: Full Review of Majestic Mirage

Airport pick-up: we arrived on January 8 (Sunwing) and our flight was delayed. We waited a long time at the airport to be picked-up and dropped off at our hotel (more than 1 hour and thirty minutes). As some writers wrote on TripAdvisor, we were not welcomed with drinks. The lady at the sign-in desk was cold and we did not feel welcomed. Gave us our bracelets and that was it. Food, if you are a foodie: 6.5 (food needs improvement). I was expecting better fish. Shrimps, alot of vari [... read more]

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Tori23  - 

Verified Purchaser

Barcelo Bavaro Beach: Awesome place to stay!

The hotel was awesome! All the rooms were very close to the beach, lobby, pools and restaurants. It was very easy to get around the resort and did not require too much time to get anywhere. The train that took us between the Palace and Beach resorts was also helpful, but the walk between the two only took about 10 minutes, which was very manageable. The staff was very engaging and accommodating. There was always entertainment on the beach and activities to participate in. The staff were extre [... read more]

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: Resort is beautiful.

Overall our stay was very good. Check in was slow and should be improved. Food was ok. More staff needed in serving areas and tables and cleanliness could improve greatly. People are friendly and helpful. A la carte was rushed and needs to be upgraded to a more relaxed experience. House wine is poor. Grounds are immaculate and beautiful.

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Pissed Off  - 

Verified Purchaser

Secrets Royal Beach: Amazing Resort is a perfect description.

Food was very good with a great variety and choice of different menus. I would strongly recommend the upgrade to the Preferred Club especially where the pools, choice of premium liquor and beer. are concerned. Enjoyed the nightly entertainment and the Spa. If you plan to book this holiday "Do Not" travel with Sunwing. Flight there was 1 hour delayed and return flight was 4 hours delayed with no explanation why except when you look at the flight time boards all Sunwing flights were delayed or ca [... read more]

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Private  - 

Verified Purchaser

Majestic Colonial Punta Cana Beach Resort: Good resort

I would say that the service at bars was very slow due to staffing. We did not like pool on club side. My husband is a swimmer and did not work for him. Beach was not great either. Food was great. Phone didn't work in room. Kept ringing all the time. Had to unplug. We would not go back to this resort mainly because of pool.

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Private  - 

Verified Purchaser

Occidental Caribe: Run far away

The grounds are nicely kept and beach is beautiful. The food was fine. The facility is not being kept up. Lights in room broken. Patio chairs broken. Hooks missing. Sink stopper missing, closet light wouldn’t turn off. No towels. No soap, shampoo or conditioner. The bathroom by the bar has 4 sinks. All week only one worked. By the last 2 days no sinks worked. Our friend got locked in a bathroom stall. The list of defects goes on and on. Tiles broken. No toilet paper on 3 trips. The worker [... read more]

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