Bahia Principe Explore Coba: Great resort during the week, not on the weekend!!

Great resort if you have lower expectations. We arrived on a Friday and noticed that the resort was extremely busy. From what it seems the resort offers a great package for cheap to local people for 4 days. So from Thursday to Sunday it was unbelievably busy. You could not get any food from the buffet which was mediocre at best. Lines were extremely long. Not what we had expected for such a big resort. Also, getting your mini bar restocked was like asking for gold. You got two 1L bottles of wat [... read more]er per room for 4 people “per day”. If you called concierge for more you were lucky if they showed up. All the Al la carte restaurants were amazing. We went to Teppanyaki, Italian and Mexican at Tulum which was amazing. The beach was amazing - a bit rocky - water shoes is a must but gorgeous beaches and during the week plenty of room to sit and same as the pool. During the week Monday - Wednesday was great Thursday-Sunday not so much. Overall we had a great time.

Hotel Marina El Cid Spa and Beach Resort: Marina El Cid

Visited Marina El Cid on October 13-20. This hotel is great. If you’re looking for a beach vacation this is not the place BUT the hotel, pools, staff, rooms, grounds are all great! Clean and lush!

Barcelo Maya Palace: Amazing

A very nice resort. More matured crowd and kids have their own play area. There is 5 resorts in one. The food is amazing. The resort is very clean. I stayed in barcelo maya palace. I am going to save to go again. We got a free 2.5 hours bus ride to playa carmen a town close about 30 mins to the resort. They offered free scuba diving lesson in the pool.

Bahia Principe Escape Sian Ka'an: Great Resort

We've stayed at the Bahia Principe resort on the Mayan riviera over 10 times now and always have a great time. We like the fact that it''s actually 4 resorts in one with plenty of variety. Rooms are big and airy and cleaned religiously every day. There are over 10 speciality restaurants dealing with every kind of food. BUT: book immediately on arrival as they fill up quickly. The buffet always has lots of variety to deal with any and all food types. There are numerous pools both quiet and  [... read more]active and several beaches to visit using the golf cart trains. We will be going back again. Only downside is the drive from the airport which is about 90 minutes.

Grand Sirenis Riviera Maya: Great resort

We enjoyed our stay at grand sirenis! The room are very big (we had 2 rooms side to side but no communicating door) and clean. The cleaner are doing an excellent job daily, we had everything we needed daily. The only exception I would say is the bath in both rooms were not so clean but we didn't use it since shower are big and separated from the bath. They also filled the fidge with different drinks daily. The concierge Issac was very friendly, explain us everything about the resort, book our re [... read more]staurant a la carte and was very kind with the kids. The resort is great, different pools, lazy river, activity all day long, different buffet/pizza/bbq/snack all day. The food is excellent and you have different option all day and all night. There is an excellent café directly on the resort which is so good!! The personnel on the resort is very kind and funny. There is always a show at 21h which is more music and show dance. The beach is very nice but we had found it small compare to other resort we went too and the sand wasn't as soft as we thought but definetly a wonderful beach with very nice fish that comes close to us. If you are a early bird, you will enjoy the sunrise at the beach where its quiete and peacful! The only thing we were desapointed in is the smell in some area on the resort especially in the morning.. there is definetly something that they can improve in that direction. Hotel is about 1h from the airport but at this time of year( Oct 2022) they had road construction so I would say more like 1h30-2h of drive. Overall of our stay was great! I recommend this resort but it seems that there is the same resort in Recuplic dominicain and it seems to be better with water slide.

Royalton Hideaway Riviera Cancun: Amazing!!

Best resort I've been to out of all the all inclusives. Staff were amazing and the alcohol selection was great. Food was amazing. I actually preferred the buffet over restaurants. Dorado is the best restaurant.

Breathless Riviera Cancun: Amazing vacation!

We spent 11 fantastic days at Breathless Riviera Cancun. Rooms were very clean and checked twice a day (special thanks to our room maid, Chris). Staff very friendly and helpful. Restaurants- we have used mainly Spoon for breakfast and lunch, plenty food and very attentive staff, special thanks to hostesses Julissa, Axel, Crisantema, also to restaurant staff, especially Pascual, Joakin and Angel. The overall experience at Breathless was amazing, thank you all the staff!

Barcelo Maya Riviera: Resort is GREAT - bit of a problem with late night noise

This is an absolutely fabulous facility. The staff is exceptional. Everyone is extremely helpful. The bars and drinks are top notch and you can get pretty much anything you want and it's always served with a smile. The buffet is out of this world good with a huge variety. You could eat there every meal if you wanted. That said - the a la carte restaurants (we ate at most of them as we stayed for 11 days) are some of the best we've been to. A bit of an issue with booking them though as we  [... read more]only booked 4 when we got there and had trouble booking the rest as they were booked. Had to use the buffet a few nights but again... the food there is great. The beach and pools are absolutely stunning too! Unfortunately, our Ocean View room was just up from the nightly music entertainment (10:30 pm to midnight) and they blasted the music extremely loudly. Pretty much didn't get to sleep before midnight any night. Also, one night, some "guest" brought a boom-box and they partied in that area (drunk dhouting, yelling, whistling until 3:45 am) - not a great sleep that night. One small issue that relates to Air Transat and not the hotel. We met our rep on the scheduled morning and he was okay - a bit rushed. He offered a free tour of Playa del Carmen but since we were travelling with another couple, we didn't sign up right away. He was almost impossible to find after that initial pre-scheduled meeting. We visited the desk 2 or 3 times a day for the next three days and he was never around and no one knew when he was going to be there. Finally, someone in guest services located his schedule but he was a no show for his scheduled time. Finally, guest services tracked him down at one of the other resorts and we booked the tour. PS: I wouldn't recommend the free tour to the jewelery place and tequila place and 2 hrs in Playa del Carmen. It turned out to be a full day of high presure sales with half of it just waiting around for the bus. If you want to go to the city - I'd recommend just taking a taxi. Luckily we had 11 days but if it was a 7 day vacation, wasting a full day for a 2 hour walk in the city would have been pretty bad.

Wyndham Alltra Playa del Carmen: Absolutely wonderful!

Everyone and every thing was excellent. Food was plentiful and delicious. Room was clean, big and nice view off balcony. Where do I start with staff… A big thank you to Nancy, management and staff for always being friendly, happy and helpful. From the time you walk in your treated exceptionally.

Ocean Maya Royale: The best stay!

Absolutely beautiful resort and the entertainment staff are unforgettable. Great night activities as well. Usually don’t visit the same resort twice but this may have changed my mind. Definitely recommend it.

The Sens Riviera: Mediocre resort.

The hotel is a mediocre hotel. The food at certain restaurants was always cold. However the room we had which was an upgrade was spacious and very nice. The beach is mostly a reef which was amazing for anyone who loves to snorkel however hard to walk into because of either the rocks or sharp coral pieces. You definitely need water shoes or like myself I wore my flippers.

Akumal Bay Beach and Spa Resort: Great food and beach

I like the hotel grounds as it was not too big and actually connected by beach to a public access beach connected to public transit along the highway. Akumal town across the highway overpass on land side has news stories that include shootings but I was there is the main street in daylight to buy fruits so your experience may vary. As for the hotel itself, everything was clean and the only thing left was to to soak up the sun and enjoy the meals and drinks provided. There is an all day snack bar [... read more] but I think the chicken from the lunch and dinner buffet is the best. Also there are sea turtles nearby off hotel grounds available for snorkeling available for 500 pesos but try and negotiate down and go in a group with Mexican customers for a cheaper and longer tour.

Iberostar Selection Paraiso Lindo: Fantastic

Everything was perfect, our family of 10 enjoyed every minute. Our room was missing a few things like a phone, robes, umbrella but it did not away a our enjoyment, we are not people who normally use room service. The service at the restaurants and buffets was excellent always greeted by smiling faces. The kids loved the Cafe and all the pools and slides. We would definitely go back.

Viva Maya by Wyndham: True 3 Star

This is a good hotel for 1st time vacations. If you have need tob4 and 5 stars, you will see how they fit as a 3 star. Main buffet needs a better selection of daily meals. There are theme nights but a few different selections. My room and cleamers were awesome. Bar staff 3.5 out if 5. Best drink is called "Rivere Maya." Staff all over were 4 out of 5. Beach was good. Best beach is to the right near the Sandos through the rocks called EmmaCove. Priceless. The Viva buy in pro [... read more]grM that you are hunted down for to try and sell the fancy part, is over priced They want $3500 down and $17000 for the 10 year plan. I did the calculations and with 3 trips a year and buying the flights. You average $3800 to $4600 per. Ouch....

The Fives Beach Hotel and Residences Playa Del Carmen: The Fives

This was our second time and we enjoyed every single minute of it. The restaurants, the atmosphere, the staff, the delightful scent in the main lobby and the lush cenote and clean beach make it a difficult place to leave. We explored xelha and it didn't disappoint. Air transat and trip central and the airports were a breeze. Lots of relaxation and new friendships.

Barcelo Maya Riviera: Great resort!

Excellent stay of 11 nights. Food was fantastic. Extra cleaning was obvious. Beach /pool activities with Erik, Melissa, Wendy, Elizabeth & Arely we’re especially good. Treated you like friends and we’re genuine about your having a good time. Really looked like they enjoyed their job which made our stay even better. Weather was fantastic which always helps!

Hilton Cancun: Our trip to Cancun

The Helton opening Nov 2021 but i see this Hotel ☆☆☆☆ only swimming Pool cold water The hot water in room old design no return systean that mean we waiting 10 min till get hot water food 3 ☆☆☆ italy resturant low Qulity

El Dorado Seaside Palms: 10/10

The staff are kind and friendly, the resort was beautiful, covered in palm trees so plenty of shade. The food was amazing, 5-star meals for sure. Loved it! Room service was great too, everything was perfect!

Ocean Coral and Turquesa: The resort was a beautiful older place little hard at times to find room but kept well ,the staff were very helpful

Had a great stay ,the room was kind damp but well kept ,the cleaners were very accommodating to our needs as we had three adults. It’s a beautiful older place . The pools and beach area clean with lots chairs and clean . The bartender/waiter Antonio was great and took care of our drinks and gave very useful info to us ,thank you . We were very disappointed in restaurants the food wasn’t much to brag about except the Mexican restaurant were we had a waiter named George who too care of a lot  [... read more]people for drinks and food he never stopped . What a great waiter and we finally had Guacamole which we could not understand was the only place to have it ,whenever we went to resorts before it was always available, we were very disappointed about that . Thank you for staff in the buffet area .

Barcelo Maya Tropical: Great resort

Very clean. Beautiful place. I travel quite a bit and this resort is one of the best I’ve visited. Recommended to anybody going to Mexico. Friendly helpful staff. Fantastic food also great for families lots of outdoor space