Hotel Mojito: Unforgetable Week!

Been there 13 years ago. Big difference now. And its all thanks to Amazing Cuban People working hard there. After devastating hurricane 6 month ago they rebuild most of the resort. Blocks, rooms, pools, restaurants in full working order. But they don't make your vacations good, people do. Service was really amazing, everybody on their heels to make you happy. Had minor problem with somebody locking up empty safe before leaving... bad boy! Was fixed within 30 min. after reporting to client servic [... read more]e. Technician even fixed my foggy picture on TV in the same visit. Later my door to bath locked me out of it. Again it was done before I knew it. Foods like good old days at home, and variety to fulfill everybody's taste. Veggie soups at lunch and dinner...Yummy! Have to learn how to cook them! Italian a la carte a must to go. Cuban People listen and learn from previous guests complains. 1st time I didn't have to bring my favourite spices. Resort deserves 4* again definitely. Hope Alyeti feels better now, we missed Her. Going back in Fall! Reserve ground floor room in blocks 14,15,16 or 19. Muchos Gracias!

Iberostar Origin Daiquiri: Not good for what you pay

This was our 4th time at this hotel this was the worst. 2 days to get our fridge fixed. Toilet did not flush broken. 3 days no maid service. Staff would only serve you if u tipped. Food was always the same thing hot food was cold. We will not return

Iberostar Origin Playa Pilar: Nice resort!

Hotel very clean and well maintained. Staff are exceptionally friendly and welcoming. Resort is fully operational and cleaned up after recent hurricanes as evidenced by young landscape plantings and new beach shelters, which by the way were plentiful! Beach was great for our needs and water very clear, but a little awkward accessing water from gorgeous elevated boardwalk (not ideal for those with mobility issues) Pool was great! well designed and situated and very clean with daily activities f [... read more]or families.

Iberostar Origin Laguna Azul: poolswere great

elevators did not work all the time public bathrooms for women closed by the buffet. buffet food and service not up to par. rooms were not ready for 6 hours. 6 requests for a bathtub plug took 3 days reception personnel could not speak English.

Iberostar Origin Bella Vista Varadero: It's was an ok resort.

The hotel has lots of potentials..but not there yet. I stayed from March 16 to the 23 and in my 7 nights stays..i had no hot water..not one time..its sure put a damper to your winter vacation..been to the public relation desk twice about it and nothing was done. The food was VERY repetitive..and very dull entertainment at night..you felt like sleeping at 9. Resort is very clean..beach awsome..pool nice but the swim up bar was close from Wednesday on due to sewage back up.. not nice at all..com [... read more]plimentary room we got to shower on our last day was dirty..eith no towels to dry ourself.. so yes there potential but there a long way to go to get there..and bare in mind it's a new resort advertised as a 4.5 stars..my room was 10202..not sure if I would return again.

Iberostar Origin Bella Vista Varadero: Fantastic resort

The resort itself was very clean the food was great,the staff were very friendly& very helpful .The view from the balconies was unbelievable.My wife &I definitely recommend this resort to anyone who wants to getaway & relax & have a good time

Iberostar Origin Playa Pilar: Amazing experience!

I have nothing negative to say about our visit. The hotel was amazing, the staff were amazing, the food was good, we always found something to eat. One of the days we missed breakfast due to sleeping in which was a fault of our own, but our only options of food were from the snack bar. The only downside was that the snack bar only offered food such as pizza, pasta, or burgers and fries. My only recommendation would be that they offer more "breakfast type food" before lunch for those who may  [... read more]be late getting up, but other than that everything was great. There was lots to do every day, a lot of entertainment at the pool in the afternoon and the entertainment staff was really great at getting people involved. I have to say I went outside my bubble and tried a lot of things I wouldn't normally try if it weren't for them. We will definitely be back to this resort in the future. The staff and the entertainment at this resort were EXCEPTIONAL! I have to say they absolutely made the experience that much better. To anyone who is thinking of staying at Iberostar Playa Pilar you will not regret it :)

Iberostar Waves Cozumel: very good value for the money

love the accomodations. the place is clean no bugs whatsoever.... management really manage the grounds very well.... love the cats patrolling their respective territories... no bugs... no rodents... clean... nice.... food is quite good.

Iberostar Waves Dominicana: Iberostar Dominicana

We very much enjoyed our first time to Punta Cana. Our travel agent Sally was very helpful. The staff at the hotel were friendly. Some of the negatives were 1. We were not made aware of the $20.00 each to leave. 2. There was no real designated smoking area which resulted in cigarette and cigar smoke everywhere. 3. The hotel keys were constantly malfunctioning. 4. The room was clean but continuously smelled of dampness and sewage oder. 5. The venders allowed on main hotel property were h [... read more]arassing.

Iberostar Waves Costa Dorada: Excellent resort

Small to mid size resort, beautiful grounds, 3 a-la cart restaurants ( Mediterranean, Japanese, Mexican ) , 30 min from airport Beach was ok , pool was big. Service was great. Orchid garden, Ample of loungers

Iberostar Origin Laguna Azul: Disappointed in this resort

We were very disappointed to learn that both hot tub jacuzzis were broken and the main pools were quite cold. We found the layout of the resort perfect, compact, easy and quick to get around, which we like. It was beautiful and elegant but the bars at the 2 quiet pools closed at 4 pm which was disappointing, and the main pool bar was overcrowded. There were never enough lounge chairs, palapas, or shade. There should be more umbrellas or palapas around the pool and closer to the ocean as the dist [... read more]ance from the palapas to the ocean was quite far. We enjoyed the a la carte restaurants, pizza station, omelette station, and grills, but found the buffet food was not food we normally eat and disliked most of it. It was the same food for every meal with little variety and many dishes were over salted. This is something we have come to expect with Cuba. Although we bought wifi cards, we had a hard time getting wifi and it was down for over 24 hours at one point. The resort lost water for the last 2 days we were there and our room had no water. We couldn't shower or flush our toilet. They closed down many bathrooms at the resort, locked the doors and we only found bathrooms in the lobby opened. This made us not want to swim or drink as we had no bathroom near the pool area to go to as the lobby was too far away and we couldn't go there in wet bathing suits. Due to no water, drinks were very limited with no more Pina coladas, daquiris, or other frozen drinks. Our air conditioner did not work and was missing the magnet on the patio door which made the connection to turn on the conditioner. We complained at the front desk but it was not fixed. We were so glad to be leaving when we did and not just showing up at the beginning of our vacation. Despite the negatives, we enjoyed our excursions and vacation away.

Hotel Mojito: Great week at Iberostar Mojito

The week that we spent at Iberostar Mojito was overall a great experience. The resort atmosphere was laid back and relaxing. There were minimal lines for drinks or food. Food: The food at the buffet was good overall - the omelette and bacon stations were always popular. This is the first resort that I have been to that didn't have labels on the food at the buffet and the bread sat out uncovered, which left it quite dry. The snack bar's food was good- the chicken and pizzas especially. There w [... read more]ere no menus on the table or at the snack bar, so you never knew what was available unless you asked. It took us 4 days to realize they offered chicken. The international a la carte was excellent, the Cuban was good. Cuban day (Tuesday) was Great, with many choices of meats and sides. The churros were great with the cinnamon and sugar! Rooms: The room was clean, beds were comfortable and pillows were fluffy. The water pressure was excellent and consistently hot. The maid was very friendly, but the daily room cleaning was light, at best. Beach: The beach was beautiful with a beach bar and snack bar. There were always chairs and shade available. Staff: The staff was friendly and accommodating. Overall Experience: The area was beautiful and so were the people. We arrived at the resort at 12:40 am due to a delayed flight and were surprised that we were left to find our building and room by ourselves, in the dark. There has been lots of work done to repair the resort following the hurricane damage and that was evident. The nightly shows were entertaining. There were days and nights were there were toilet paper shortages in the bathrooms, but this isn't a new issue for most resorts.

Iberostar Selection Ensenachos: Wonderful solo getaway!

Travelling alone to Cuba and the Iberostar Ensenachos was a great experience. The hotel is set up well allowing for me to choose the adults only (spa) section. My room was really comfortable (mattress not as good as my own at home but I wasn’t expecting that) and the bathroom’s amenities and layout was perfect. The pools are good. It the Olaya Ensenachos and the water truly cannot be beaten. One of the most beautiful I have ever seen, and I travel a lot. The staff seemed to quietly keep and  [... read more]eye to be sure that I, as a solo female traveller, was safe and comfortable. I really appreciated the woman in the dining room who always greeted me with a smile, a table and asked about my day. With little other conversation during my week she was heaven sent! The gardens and walkways are lovely and I felt safe at all times and hours. The food was good, Cubans do their very best with limited resources and I never went hungry. The bank, shops, shows and internet were all good enough - I truly was there for the beach and the sunshine and the rest and Iberostar Ensenachos delivered, 100%! P.S. the morning yoga classes were perfect!!!

Iberostar Origin Laguna Azul: Iberostar Laguna Azul

The meals at the buffet were always the same, not enough variation. The meals with reservation were good, especially the italian supper. The resort was very well situated. The rooms had always sand on the floor...could be cleaner...The plastic chairs at the beach were not comfortable at all. I like the proximity of everything. The security was very good. The people working there were friendly..I wouldn't recommend this resort.

Hotel Mojito: Great People, Good Food, Nice Atmosphere

We had a great time at the Iberostar Mojito, and I realized upon returning home that I had actually stayed at the resort 14 years ago when it was called "El Senador"! It was lovely weather, just a bit windy some days and we did lots of fun activities. We had a small frog infestation during the last few days which was horrifying. I trapped one in the drain and the other in the garbage can to bring outside. Nightmare!! Then I was able to seal the door with plastic so they couldn’t get in, I thi [... read more]nk the caretakers were able to remove the one from the drain. We did a full day trip and some nights out! Cave night, Lenny's (where our cab driver abandoned us for 2 hours... #fail!) and and the Jeep-ON tour. For this tour we got picked up in jeeps (you can drive if you know standard) went to a dock where we picked up our own speed boats, drove to a specific area to snorkel, then took the jeeps to the city of Morón. Walked around for a bit, then went to lunch at a sugarcane farm. From there we went back in the jeeps up a “mountain” to get cool views of the area. And finished with a crocodile farm!!! Then back for dinner. It was awesome. Our Air Canada rep Yelenis was so lovely. Literally everything there was late, no busses arrived "on time" but everyone was friendly. I really enjoyed the lobby bar at the resort, it was clean. They really didn't have enough soap in the ladies communal bathrooms though, that was gross. Make sure to bring hand sanitizer everywhere. The shows were really fun and well-done. Food selection was better than expected and chefs were kind. Juice sucks, stick to bottled water or beer ;) Beach was stunning, and pool was good. Not very busy overall, but resort could have more engaging activities and games throughout the day.

Iberostar Origin Laguna Azul: Had an awesome experience

Hotel was great, rooms were a little outdated and run down but they were very clean! Staff were extremely friendly and look after you well on your stay.food could have been better but it is a large resort so that is expected

Iberostar Origin Bella Vista Varadero: Great Resort!

This hotel was beautiful and clean and the service was great! The rooms were modern and well kept and housekeeping was very responsive if you needed anything. If you wait until after 5:30 to shower you may not have hot water but that was the only negative really - the resort was busy as it was March break so this may have contributed to this. The food was standard for CUBA but slightly on the better side of what I have seen in the past. There were different options everyday and there was alwa [... read more]ys something to eat. The beach was clean and pristine. Soft sand and beautiful clear water with little to no seaweed. It was beautiful. The location was also great as it was not far from the airport (about 30 minutes). I would definitely recommend this resort for families or couples.

Iberostar Origin Laguna Azul: Good resort

The outdoor portion of the resort was beautiful. The rooms need some major updating. Entertainment and service staff were great! Food was not great but from what I've heard that's typical of Cuba. Beach was so clean.

Hotel Mojito: Excellent value

So we were skeptical. A 3.5* in Cuba is not a 3.5* elsewhere, but it was great value, left on the date I needed and was only 15 minutes from the airport. having been to Cayo Santa maria three years ago, I said I wouldn't return and here I am in Cuba once again. Boarding out of London was fantastic, we left 30 minutes early! Customs was relatively quick and we departed for the resort within 10 minutes of hitting the bus. Drive took about 25 minutes because of two stops, but still a breeze (i [... read more]f you've sat on the bus from Cancun to Bahia Principe...90 minutes later you're begging for a pee break!). Arrived at resort, check in was painless. You're able to exchange funds at the front counter at any time so that was a big plus. The lobby is very nice, not opulent but quite nice. And wifi can be purchased for a buck an hour in the lobby which is a deal. So this area was hit hard by the hurricane last fall, and it's evident but this resort has spent a lot fo time and money recovering the main parts. Probably half the resort is still not recognizable (including three alacarte restaurants, theatre, cigar lounge and kids play area BUT they've done a great job. The rooms are dated, but clean. Toilet paper is sparse (a roll a day) and one day we had no towels but not a deal breaker). Break a currency converter as some of the rooms don't have 220. A couple of the crew lent us their own (the people are amazing here). So the food. I won't brag that it's the Mayan, cuz it's not but there was a fresh grilling station ever day with tilapia, sea bass, chicken, beef and pork (all grilled in front of you) and the omelet station for breakfast was excellent. The people are wonderful and truly appreciate it when tipped (just $1 CUC will suffice)...and they remember you. The lobby bar staff (Freddy, Carbo, Alain and Lixander) were excellent. Never expected a tip but so appreciated it. The grill guy always had our fish on when he saw us come in ans the omelet guy was so appreciative. The beach is the best I've been too. Lots of loungers, beach bar and grill (um I think the hamburgers sucked but the ham and cheese was good), lots of space and lots of white sand. No water shoes needed! The adult pool is very boring. No bar and no washroom. The other pool is good but we're more beach people when there's a good beach. We did not like the alacarte but honestly we're used to the Mayan alacartes which are awesome, so I'll give them a mulligan there. The gym is decent too, however didn't open on time always (the staff come in on a bus from two hours away so if it's delayed, the gym is not open). All in all, a great break for under $1000. Would I pay more, um not much more but well worth what we paid. Really good value. And yes, i would go back.

Hotel Mojito: Nice Resort

My husband and I arrived at the hotel pretty late as our flight was delayed a few hours due to a storm in Halifax, NS so we got there in the dark close to midnight. Upon arrival, the music was very loud in the lobby area where you check in, so that was a little bit of an annoyance as it makes it hard to communicate with the staff upon check in. I believe that their disco was shut down due to the hurricane in September, so they had to have music somewhere although that was not the best place. The [... read more]y could have had it by the stage area. We had trouble with our room key (card) for the first two days although it was a quick fix. We didn't have to wait around too long for the problem to be solved. The grounds seemed very clean and there were staff working on them daily. The pool areas seemed to be kept clean also. There is a smaller adult pool if you want more privacy and quiet time. Here is the place to lay back and relax and read a book without any visual distractions or much noise, so that was nice. Parts of the resort are still shut down. If you look up the resort map, you will see little tiny like cottages that are built on top of the water right before the beach area. None of these were open, and they only had the one small restaurant (a la carte) that was open that you could make reservations for. They used the one restaurant nightly and switched up the choices for cuisine. It seemed to work as the resort was not overly crowded anyway. The buffet was surprisingly satisfying. Some nights of course were better than others, but I think that is pretty common anyway. No issues with the food itself. There were a lot of families here at this resort. Lots of kids which was nice to see. The public washrooms are well, public washrooms. We all know the resorts run out of toilet paper and soap a lot of the time, and often, the stalls seem to shut down so you are sometimes in a line up for a toilet although that has been a common problem at other resorts I have been to. It's a good idea to take your own roll of toilet paper and hand sanitizer. The beach is breathtaking. The water is beautiful and crystal clear on calm days. Very nice stretch of beach to walk or run. Although there are always some little common problems with the resorts, considering the amount of damage that was done and how good the grounds look etc. I thought overall this resort was clean and friendly and I would go back and take my family to this resort again. It is only about 15 minutes from the airport, so a short bus ride to the resort is awesome. We did the Cigar, Sugar, and Rum excursion. We bused it across the causeway which is about 27km long to the city of Moron. We had some free time there and included in this excursion is a horse and carriage ride around the downtown, a trip to the sugar mill to see how they juice the sugarcane and you get to taste it, a train ride, an outside buffet, a trip to the alligator farm, and a boat ride through the mangroves and free bottle of rum and a cigar at the end of the trip. It is a full day, so take lots of extra water, snacks, toilet paper, and hand sanitizer. The lobby area is very pretty and a great place to sit during the day for drinks or conversation. At night it gets loud, but that is probably as I said before, because of the disco being shut down. We didn't have any major issues here. We can't wait to go back next year. Whether it is at the same location or not, we would love to go back to Cayo Coco. We had a great time. Krista and Derek from Halifax, NS