Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Astrida  - 

Verified Purchaser

Memories Cayo Largo: Wonderful time - great memories

Best resort in Cuba! Staff, food and beach are all amazing. Great break before Christmas. The beach washed out a bit due to high waves and weather, but sunny and hot (just the way it should be). No need to say more...

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Very Poor reseort

Cuba is the last place to visit. I still recover from the flee bites and toxification from food. They have no idea how to make a mojito. They don't have mint. Coffee is horrible. Only at the main lobby bar they make expresso (sort of). Hotel is 90 min from the airport. The trip is awful in an old Chinese bus. WestJet on site rep told us not to leave the beach towels on the chair because it will get stolen! I could continue with negatives but there is no point! I have no idea hos this hotel  [... read more]

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Dacosta1  - 

Verified Purchaser

Melia Peninsula Varadero: great

Food was good staff very frindly grounds nicely mantained.There was a little construction but not a major bother .I would recomend it would go backThe cleaning staff always kept room fresh and tidy gret vacation

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Kimmer61  - 

Verified Purchaser

Melia Cayo Santa Maria: Awesome resort

It was so lovely to be back at this wonderful resort. We are always very pleased with our room, food, staff and even had a surprise at the beach 3 hammerhead sharks. They were in feeding on the fish in the warm water. They did not bother with us.

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Alexx_kam  - 

Verified Purchaser

Paradisus Princesa Del Mar: Great Experience in Cuba

All in all, the hotel is very nice, the accomodation and amenities are great at the price-point and there was lots of activities to pursue inside and outside of the resort. Almost all staff members including the maids, bartenders and servers were welcoming and if i were to ignore 1-2 not-so great interactions, I could confidently say they were the nicest resort staff I have encountered. It is fairly easy to gravitate towards individuals that have a positive influence on your stay and I want to g [... read more]

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Shamy  - 

Verified Purchaser

Sol Palmeras: It was a great resort for the money!

From the outside, the resort looks old and not a 4 star. But once you go in, it looks much better. The rooms were pretty clean and look a little bit old, but this was not an issue for us. the food was really good for cuba. I have been to cuba around 9 times and only 2 hotels that had good food. which sol palmeras is one of them. The a al carte were all really good. So as far as food wise, nothing to worry the beaches in varadero is always beautiful, unless you get a storm and you cant s [... read more]

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Private  - 

Verified Purchaser

Tryp Cayo Coco: Amazing

Hotel was awesome very good shows and staff good entertainment food was great deffinetly reccommend tryp over any other resort good for family or couples of singles nothing bad to say about this resort

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Mazhar  - 

Verified Purchaser

Hotel Vigia: Substandard resort

Recently I have visited this resort but problems started from the beginning! We reached there at about 12 pm and the send us to Room 119. We had ocean view room booking with higher price but this room was with faulty lock and the bell boy failed to open it. We returned to the reception. They kept us waiting till 3pm and then sent us to Room 1011 but it was not a ocean view room! The next day the gave us a ocean view room at 3 pm. There was no tissue paper in the room and they didn’t changed  [... read more]

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DannaAphayavong  - 

Verified Purchaser

Sol Palmeras: Wonderful Resort

We had an amazing time at Sol Palmeras. The resort was clean. The staff was super friendly. The resort grounds had everything offer. A basketball court, volleyball, badminton, bocce ball, pool activities. Being right beside the ocean was even better. The walk to the beach was breath-taking. What made going to the beach even better was the BBQ/Bar area. We didn't have to walk back to the resort to eat. Everyday we had lunch on the beach. Chairs, tables, cutlery were all supplied! There was nightl [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Decent value with some caveats

The resort itself was in generally good repair. Hands down, the Royal service is the way to go. We were offered a very reasonable upgrade to poolside upon arrival. Unfortunately, the pool was very cold, as it isn’t heated. Staff was nice, but your service is dependent on tipping. We ended up tipping at least 30 CUC per day on average. The alcohol options in Royal Service was exceptional. Unfortunately, the food across the entirety of the resort was terrible. We ended up eating ham and cheese s [... read more]

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Blind squirrel  - 

Verified Purchaser

Melia Las Americas: Good resort been here before

Good resort been here beforeHotel is always clean great service restaurants are good it's a nice adult only resort the beach is more private than most I would recommend it to other people it's definitely one of the better hotels in Varadero

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Private  - 

Verified Purchaser

Melia Las Antillas: Not good value for the money

Overall there was nothing exceptionally wrong except for one thing. There are two hot tubs in the pool areas but neither was hot or even warm for that matter. And given that I have a bad back I was not impressed. The pool area was very nice, but the beach could have been cleaner. I had to change rooms because in the first one the safe and the patio door lock were both broken. I was not the only person during my stay to request a room change or even a resort change. The second room was must [... read more]

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Awesome vacation resort!

The rooms were good , nicely laid out and clean. The gardens were beautiful. All the public areas were well designed and clean. The pathways need to have better lighting. We used our phone so a flashlight.

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Jackie999  - 

Verified Purchaser

Melia Varadero: Beautiful Resort

The Melia Varadero is a fabulous resort! The hotel is beautiful, the staff are very accommodating and the beach is lovely. The buffet has something for everyone, although they could take some lessons on how to cook pasta. We didn’t go to the specialty restaurants, so can’t comment on that. The entertainment in the piano bar after dinner was first rate, but the show at 10pm was too late for us to attend so I can’t comment on the shows. We would definitely go back.

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Private  - 

Verified Purchaser

Memories Cayo Largo: Relaxed vacation

Hotel Sol Cayo Largo was a very good place for us - not much for people looking for noisy parties, but best place for us. Rooms are simple but clean; rooms service was good, they provide only a bottle o f water daily, no beer or soft drinks but we didn’t need these anyway. The grounds are well maintained, the beech is not at its best just in front, but the beach restaurant Ranchon that works as buffet at lunch was with the best combination of view, good food and good service. Our waiter Beni [... read more]

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SusanM-R  - 

Verified Purchaser

Paradisus Rio De Oro: Prepare to be pampered!

This place was a little slice of heaven. The food was absolutely first rate and the staff go above and beyond to cater to your every need! Spa is first rate with excellent treatments available. Spectacular grounds as well!

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Private  - 

Verified Purchaser

Tryp Cayo Coco: Great staff

The hotel was not the prettiest to the eye and the rooms were very dated (definitely could use an upgrade). The AC had one setting (super cold or hot) and ran 24/7 because there really isn’t any insulation keeping cold in and hot out. The food was very limited in the buffet and had a very hard time finding anything, breakfast and dinner were doable lunch was challenging. Mosquitos were killer so bring bug spray! Now all the “bad” is out, the hotel was great. Service was fantastic and rooms [... read more]

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Jeanie  - 

Verified Purchaser

Sol Rio de Luna y Mares: Boutique hotel quality-highly recommended!

Third time back and Sol Rio is as wonderful as ever. We've been at resorts all across Cuba and in the Dominican and the Sol Rio is the ony hotel we've returned to. Why? The resort has beautiful grounds, spectacular views from the hotel lobby and rooms, and a perfect beach. The food is delicious, staff friendly and helpful, and the two lobbies nicely refurbished. But more important is the atmosphere and setting of this resort itself--boutique hotel quality but at a more affordable price. It is ve [... read more]

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Traveler 54  - 

Verified Purchaser

Paradisus Princesa Del Mar: Resort Did Not live Up to Hype

We stayed at this resort December 9th-16th. Resort is classified 4.5 stars, clearly did not live up to that. We travelled as a group of 4, my wife and I are seasoned travelers with 20 beach holidays under our belts, this was our 5th trip to Cuba, 3rd to Varadero. The Good- beach is beautiful, plenty of chairs, water clarity excellent. Beach extends for miles each way, excellent for long walks. For the most part, staff friendly and willing to help. I certainly believe in tipping and being cour [... read more]

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Kimb  - 

Verified Purchaser

Paradisus Princesa Del Mar: Disappointing

Food selection was extremely limited..some chicken and hamburgers were raw in centre. Rooms were comfortable although housekeeping service lacked. Resort washrms were not clean and often wreaked of urine. Many washrms had broken locks on doors. Stairwell railings were held together with ty wraps. The service of staff however was wonderful. The beaches were beautiful but overrun with sandflies leaving all of us with limbs covered in bites even though insect repellent was applied. I would n [... read more]

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