Bahia Principe Explore Coba: Poor
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Barcelo Maya Colonial: Wonderful Resort
Although we were booked at Colonial, we got switched to Tropical because we wanted two beds in the room, not king size. Lovely scenery. Beach was clean and walkable. Ocean was great for swimming. I took water shoes. There were some rocks but there are areas of pure sand. Grounds were kept maintained. Pools were good. Staff were pleasant.
Ocean Riviera Paradise: Amazing Resort
From the time me and my family arrived at the resort the service has been fantastic; the staff were very friendly and helpful. To name a few, Andrai at the front desk, Miguel at the coffee cart, Ramon lobby staff and Carlos at the Pez Vela beach restaurant, however all the staff were great. We stayed at the Eden building, which is located close to the beach and the pool. I liked that the staff all wore mask which made me feel comfortable asking questions at a closer range, sometimes the speaki [... read more]
Bahia Principe Explore Akumal: Very nice resort
The rooms were rather basic for a five star hotel. The buffet and restaurants were very good. There were lots of pallapas for shade, and waiters always on hand to deliver drinks on the beach and around the pool. The staff were all extremely friendly and helpful. Entertainment in the evenings was very enjoyable.
Iberostar Selection Paraiso Maya Suites: Awesome trip, amazing resort and incredible people!
This hotel was absolutely gorgeous and met or exceeded all of our expectations! The food was awesome, so many different options, everything felt so fresh and homemade and satisfied all of our Mexican food cravings! The a la cart restaurants were especially fantastic, the Mexican restaurant, and the steakhouse were our favourites for sure. The best part of the trip was how extremely lovely and kind everyone was to our family. We were almost left speechless every time we had a meal, the way that t [... read more]
El Dorado Seaside Suites: Fantastic stay
I had a wonderful stay - the grounds, beach and resort were beautiful. The staff were friendly and helpful. Food was delicious! It was very clean, which I appreciated. There was always someone cleaning wherever you went
Barcelo Maya Riviera: Beautiful resort!
The rooms are gorgeous and modern. Huge king bed, bathroom is nicely equipped with separate water chamber. Huge shower with rain head. The food is amazing. Excellent service. A great resort with beautiful beach and pools. Lots of chairs to lounge on. The entertainment was a bit weak. And too loud. If you don’t want to be up late, don’t have a room by the lobby. We went to the other sister resorts for their entertainment. It’s a good idea to book your dinners when you first arrive as it s [... read more]
Blue Bay Grand Esmeralda: Excellent resort
Hotel was neat well organized. Good food. (But not 5 star). Main pool was great. Good activities around pool. Beach was disappointing. Some great staff. Rooms were nice and offered beer and soft drinks. I would not recommend this hotel if you are a beach/ocean lover.
The Fives Beach Hotel and Residences Playa Del Carmen: Clean friendly resort
Nice hotel. Extreem friendly people. Clean grounds, restaurants and all the public washrooms. The beach is okay. Enough beach beds. Only the special lounge beds are kinda expensive. $150 US dollars per day. A lot of rocks in the water at the begin but after a few steps is better. Advice is to bring water shoes. Also a lot of restaurants to chose from. Not a lot of choice for vegetarian meals. The shows are not so good but the music at the plaza is good. Overall a good 5* hotel.
Barcelo Maya Riviera: Nice but noisy
The resort is very clean, food is good, drinks are good. However the evening entertainment started too late and was very noisy. The music started close to 11pm at night in the lobby and it was impossible to sleep because it was extremely loud. We had to complain to the front desk 4 times before they moved us and even after they did it was still not quiet and still couldn’t sleep. I would never return because of this.
Grand Sunset Princess: Beautiful Resort
This resort was awesome! Even though it was large and my fiancé and I are first time travellers it was easy to navigate. The grounds are immaculate, the service was also perfect, the food was amazing. During our stay we always had Adrian wait us for breakfast and dinner and was very efficient at his job. By our area of pool we hung out at we had Rudy the lifeguard who was always around to make sure we were doing alright. We had a great server getting our drinks at the pool when we weren’t at [... read more]
Barcelo Maya Colonial: Great resort!
Barcelo keeps their resort clean. Lots to do. Beach is kept clean, rooms are great, and food is good! Lots of activities to do right on the resort on top of the stuff you can leave the resort for. Will be returning soon!
Platinum Yucatan Princess: Very special place for fun to enjoy.
Thank everyone for enjoying the time. Wonderful every day. A clean and marvellous place. Great chance to see a nice representation of quality in service and staff. Recommend great quality attitudes to go to this resort only.
Barcelo Maya Colonial: My new #1 choice in all inclusive resorts!!!!
This Barcelo Maya complex is outstanding in every way. We arrived to discover that there was only one bed in the room for my sister and I. Now we haven't shared a bed since we were kids and now we are seniors! Without hesitation we were moved from the Colonial which was full to the Tropical and to a room with 2 beds on the ground floor and close to the front of the complex and the pools. The room was spotless and bedding is to die for!! The grounds were groomed impeccably and there was so much s [... read more]
The Sens Riviera: Cosy 3.5-4 star resort
The resort was nice but definitely not a full 4 star. The rooms were dated but they are renovating the old ones. We stayed in an ocean front king and it had a nice view. No balcony. Minimal furniture in the room. Food was meh. My partner got very very sick for 4 days. I was fine. The beach is great. The snorkeling is amazing - bring your snorkel and mask. Lots of fish right off the beach and a nice reef further out. No free shuttle to any town which most resorts have. Staff were generally friend [... read more]
Barcelo Maya Beach Resort: Amazing hotel
The hotel was amazing Super clean, food was excellent and staff was very helpful, it was great that we could use 4 resorts, when we did not have the Al-a Carte we tried all the buffets, beaches were so clean and the pools were spotless We will be going back next year again. We met people that have come back to this resort 10 times. The only thing, which we expected, the shows at night are not great, but again we picked the theater with the best sounding show
Occidental at Xcaret Destination: Beautiful Resort, unfortunately not the best experience!
The resort is absolutely beautiful! However, the overall experience was okay. Our trip started by missing our shuttle because the instructions on our itinerary was not correct. Lucky, we finally found an air transit representative and we were able to get another shuttle. The check in process was quick, but we did need to wait until 3 pm for our room. From other experiences- I was able to check in sooner which is always nice. There was no shuttle service to our room. The park is big and a maze ! [... read more]
Bahia Principe Escape Sian Ka'an: Great Stay
Food , Service, Staff, Facilities all were exceptional .... zero complaints from a wonderful relaxing resort. Not a place for a young party crowd as this place is low key. Trolley ride to beach and situated back in the jungle with smaller relaxing pools, perfect for older generations
Barcelo Maya Beach Resort: Wonderful
Barcelo is a wonderful complex with 5 of their other hotels with complete access. There is lots of included fun stuff, pool, amazing slides for the kids, even free daily dolphin show. Clean and spacious rooms. Friendly and courteous staff. Food and service was fantastic everywhere. The only hiccup was at the check in and check out counter which were excessively long, there was a lack of coordination and a lack of initiative and training as every clerk would refer to this one individual for clar [... read more]
Iberostar Waves Tucan: Not a 5 star hotel
I enjoyed the traditional design of the resort & the tropical jungle vibe. The beach & pools are great. Staff are also lovely (That is the standard in Mexico). Buffets - breakfast, lunch and dinner were very good Those are the positives. Negatives: the "all inclusive" is not all inclusive i.e. at this hotel a local beer (Modelo) is considered VIP/extra charge , I have never been to an all inclusive hotel with such a poor selection of brand name alcohol. I was literally told by a hotel " [... read more]