Viva Maya by Wyndham: Nice resort

The hotel is older but very clean. Rooms are nice, grounds are beautiful and well kept. It’s a small resort with ramps so if you have mobility issues it’s a very good resort for getting around. Beach and ocean is terrific, very warm waters and extremely clean and very well managed. The down fall to this resort IMO is the buffet food. Lots of choices for Mexican food ( hence you are in Mexico) The salads and deserts are wonderful lot of choices The protein is hamburger meat meat b [... read more]alls, chicken drumsticks and thighs. Two soups every night. The do have pork and fish. But no roasts beefs, or premium meats. etc. Seems the chefs food budget is not very large for the buffet. Bacon is hidden under the flat top so you have to ask for it at the egg station if available. They have a terrific snack bar, by the main pool. Salads pastas, terrific pizzas, cheese burgers, chilli Mexican food. Again super clean. They leave you two water bottles, but have refilling stations all over the place and in the entrance to your rooms. We brought down a hydrometer to test the alcohol content of the beer on tap. It’s only 2.5%. The sports bar has better beer and its 4.5% on tap with Heineken The staff is very friendly. Coffee and pastry bars. All sorts of activities they even have a trapeze for those that dare to have fun. Over all it’s a above a basic resort.‘I would return as it’s very cost effective, and beautiful . I have it an overall 4 but the resort should be a 3.5 star. Mostly because of the lack of different proteins, most resorts have food theme nights with a chef carving stations. His one doesn’t but it’s cost effective for a great vacation.

Sandos Playacar Beach Resort: Top notch hoty

This was our 4th time here over the last 20 years We’ve seen many updates and new buildings since our last visit Overall 5/5 for cleanliness, resort staff amazing and friendly Everyone had a smile Room was just perfect A lot of new little nature critters like monkeys that weren’t there a few years ago, nice to see and hard not to feed ( although clearly not recommended) Food excellent Only recommendation is to have more staff ready for big check in days at main desk Check in to [... read more]ok 2 hours only 2 staff working and apparently main computer system was not working Would have accepted that had someone explained the situation Otherwise a great week

Hotel Marina El Cid Spa and Beach Resort: Perfect Vacation Resort

Great food, large pools and the staff are amazing. Couldn't ask for anything better! If you wanted a quiet pool there was one and if you wanted to socialize then the swim up bar was great. There was a mix of families and adults only with the RUF top pool and bar for adults only. So much fun thanks Diego and Raymundo.

Bahia Principe Escape Sian Ka'an: the resort as always was fantastic

It was 1st rate. there is nothing I would change except that the house coats be brought back to the rooms. the food as usual was fantastic, entertainment was 1st class. pools were clean as well as the resort in general. we have returned 5 times and was never let down it is our go to place to unwind and relax

Viva Maya by Wyndham: Viva Wyndham Maya, Playacar

This hotel exceeded our expectations. Beach was beautiful, main pool was decent but the Adults Only Pool was a treat. Food was very good as were drinks. Rooms were clean and fresh for us daily. Highly recommend for a small resort for sun and relax. Thanks Susan for booking for us. Ground floor would be my choice as bigger balcony. Ours was small!!!

Bahia Principe Explore Akumal: Fantastic Resort

I can't say enough about this resort, it was spectacular. Very clean,amazing staff and lots of activities for all ages. The beach was absolutely pristine every day thanks to the wonderful gentleman who cleaned away all the seaweed. Take my word for it,you will not find a better resort in all of Mexico.

Dreams Tulum Resort and Spa: Great resort for those who like nature

We love almost everything about Dreams Tulum: isolated location, long beaches, environment, amenities, facilities and service. Close to Tulum and Sian Kaan nature reservation. Lush jungle around. Entertaiment was not bad too.

Grand Riviera Princess: Very Poor Experience

Upon Arrival at Resort the Person at the Front Desk was So unorganized and was Trying to do manage THREE GUESTS AT ONCE! I Found that if You spoke Any Type of Spanish YOU were Treated So Much Better! Then when it came to Our Luggage One (1 )They gave to Another Person after She Told Them it was Hers !!!! At a Resort that Tipping was Not Mandatory WELL Then Get ready for EVERY EXCUSE In POSSIBLE NOT TO Please Your Stay at the Resort! At a ALL INCLUSIVE I Requested Non Alcoholic Beer BUT IF I Did [... read more]n’t Tip in AMERICAN MONEY THEN There was Limited to NO AVAILABILITY OF OO Zero Zero Beer? Finally I had My 60th Birthday There and My Wife is 57 and On Departure Day I Made Arrangements with BD Experience Agent at the Resort Who is EXECUTIVE TO AIR CANADA to Have Our Luggage at a Pick Up TIME Co ordinated By the RESORT STAFF And BD AGENT For 7:30am PICK UP In Our Room for Saturday Morning The Resort BELL BOY STAFF MEMBER CALLED AT 7:28am Saturday Morning INFORMING US That THEIR TROLLEY’S WERE BROKEN And They Could Not Pick US UP! 2 Minutes before They were Scheduled to Come! WE WALKED FROM OUR ROOM IN THE HEAT WEARING CLOTHES FOR CANADA And I Even BROKE A WHEEL ON MY LUGGAGE! And THEIR REPLY WAS OH SORRY!! So YES MY REVIEW For OUR EXPERIENCE AT THIS RESORT IS 1 out 10 Thomas & Maria Klack I HOPE THIS HELPS YOU??

Sandos Caracol Nature Resort and Water Park: Just Ok Resort

We arive there around12pm but we had to wait until 3pm to get the room. It is not a good fitst day to wait with 3 kids over 4 hours to get in to the room. Once we got room keys did not work.we had to walk to the main lobby twice. After a long time someone came and fix it. Room AC was so nosy. We never had a good sleep. On last day no one came to clean the room and did not fix the beds.phone system does not work if we need something we had to walk to the lobby. There are insects in the room such  [... read more]as small lizardd. Worker are great people we kind and suportive. Food is not good at all. There no proper labeling. List of food label is on the top of the counter. You would not know which food it is refering. Water pool is not clean at all. I do not think the plastic drinking cups are properly washed.

Bahia Principe Explore Coba: Peace in the sun

A beautiful peaceful place. It's an amazing place to spend a great time relaxing. The pool, the food, the service was incredible. The location is a bit far from the airport but it's worth all the drive.

Paradisus Playa del Carmen: Amazing Resort!

Great Resort this was our 2nd time going to this place. Food and Service was excellent loads of activities for kids and adults alike . Beach wasnt so great as they are having a seaweed issue . Rooms are well maintained and service is next level.

Bahia Principe Explore Coba: Great Resort

Absolutely gorgeous, big well kept resort. Great food, and so much choices. The A la carts were so good and aging service at all four that I went to. Great staff, loved the coffee. Gorgeous pools. Lady who cleaned my room was great!! I can't wait to go back!!💖💖💖💖

Ocean Riviera Paradise: It was okay hotel

I went to this hotel with my wife and the baby to celebrate our 5 year wedding anniversary. There was alot of mixed reviews but in general we personally did not like the hotel. The front desk staff are really rude and the way they look at you is that we are the workers and they are the customers. We did not feel very welcoming at all from them. The front desk ask if we are here on vacation or celebrating anything, so we did say we are celebrating our 5 year wedding anniversary and that was it.  [... read more]Once we went to the room and trying to make reservations for the restaurants but its showing our room is under someone else's name and not our name. we asked if they is any baby crib and they said they do have available and will bring to the room but never did. and every time I follow up on it they always give the same answer. But the staff at the restaurant's and the entertainment staff in the pool were really good. The food was really good also. It did not feel like a 5 star hotel really felt like a 3 star hotel. A lot of restrictions as where its all inclusive but you cannot get the drinks after a certain time and the food for room service is limited. This is our 2nd time in Mexico in playa del carmen but we stayed at a different hotel before and would go back to that hotel. The beach was very dirty was not able to go to the beach. But the rooms are nice and big, so i would not give 5 star.

Barcelo Maya Colonial: THIS IS AN AMAZING RESORT

ALL FACILITIES ARE WELL MAINTAINED WITH FRIENDLY STAFF THE POOLS ARE NICE AND WARM, THE BEACH IS NICE BUT ROCKY, FOOD IS GOOD AND THERE ARE MANY ACTIVITIES TO DO ON THE RESORT, YOU CAN ALSO BOOK MANY TRIPS FORM THE RESORT TO VISIT SITE OUTSIDE, THERE IS ALSO A MALL IN THE RESORT TO SHOP

Barcelo Maya Colonial: Amazing resort

Excellent place to spend time with your family, we loved everything about this hotel, the food was so good, the service at the restaurant was amazing. Every night they had a different kind of shows. The beach and pools were good too, my kids loved being threre, plus they had waterpark for smallers kids with slides. Overall we had an amazing experience at this resort plus we fell in love with Mexico 😉

Barcelo Maya Colonial: Amazing resort

Check in took a very long time very frustrating to wait after a long flight. The resort was very clean and staff was helpful. Food was excellent. The beach was very rocky. Calls for the bus was not very efficient had to wait 1 hour more for the scheduled bus time. We wanted to extend and the process was not easy nor cheap.

Catalonia Riviera Maya: good value

We were lucky to get a recently overhauled room and it was excellent. Food was what can be expected, ala carte were good but try to figure out the following. They ask you dress nicely but don't enforce it whatsoever. In most restaurants where they are trying to be upscale they would ask you to turn off your phone. Here they only have one or two actual menus and want to to download the menu to your phone, so what you have is people in t shirts and grubby shorts looking at their phones and you [... read more] wonder why did I bother to bring nice clothes? Staff are generally pleasant. Biggest problem is the isolation. If you want to go to Playacar for a shopping trip or meal away first you have to spend $90.00 US on a cab ride to get there. Add the Canadian conversion and it becomes a major expense.

Bahia Principe Escape Sian Ka'an: BP Sian Ka'an de-stressing

It has been 3 years since our last visit to Sian Ka'an due to covid. Our return in early September was met with all the de-stressing measures still in place. Very little has changed. The staff are key to this and any hotel vacation. From the front desk check-in, to buffet servers, to cleaning staff, to beach servers, to entertainment team, to shuttle drivers and to a la carte services; everything is running smoothly as it was before the pandemic. Everyone has there own expectations of 5 star an [... read more]d they vary for each price point one is willing to pay out. Our rating is how did our overall vacation meet our pre vacation needs, and Sian Ka'an does this very well for us. Were the minor issues taken care of, did it matter that the furnishings in the room are not ultra modern - to us these could be bonuses but not prerequisites to enjoying our vacation time. For value in a Mexican AI, Sian Kaan is still hard to beat. Yes Grand Velas, Secrets, Excellence have better this & that, but you pay dearly for it. I will take my 2nd or third vacation for the same money.

Royal Hideaway Playacar: Luxurious resort

Very satisfied with the hotel and service there. We were pleasantly surprised by the beach - though there was algae, we were still able to swim and the water, once past that initial width of algae, was beautiful and clear. Not having been able to travel because of COVID, the vacation was wonderful. Thank you.

Bahia Principe Explore Coba: Great first vacation!

The overall look and feel was just unbelievable! From the amazing service, to the accommodating staff, great look at feel, cleanliness and so forth, I definitely recommend. The food and drinks were also consistently great, just wish things like the pool and bars were open later.