Iberostar Origin Playa Pilar: Amazing resort. A must to visit

Variety of food. Al-a-carts are excellent, especially the Asian restaurant. Pools are refreshing with the pool bar. The ocean is amazing. The blues in the ocean are breathtaking. Great boardwalk by the beach. All staff goes out of their way to welcome and wait on you. They are very friendly and knowledgeable. Some of the bartenders go the extra mile to make your special drinks. The rooms are clean. The grounds are well kept. The music in the lobby at night is great. There was always clean t [... read more]owels. Our second time there and will return again.

Iberostar Waves Cozumel: very nice resort

I really enjoyed my 2-weeks vacation. Resort is clean with beautiful gardens, beach is rocky but nice and clean, people very friendly and helpful. Accommodation is very nice, clean and private. It really has character. I would highly recommend to fix those cozy patios, you cannot enjoy them during rainy days, they are leaking.Food was ok, I went only to buffet, variety to choose from. I am not demanding person, it's very easy to please me. And I don't expect perfection. Snorkeling from the beac [... read more]h wasn't as good as I was hoping. Fish are mostly @ pier, but you have many places for snorkeling to go. I took couple of private trips by taxi and it was worth the money spent. If you are looking for quiet place to relax and unwind, avoid high school spring break. My mistake and lesson for the future. But sometimes it was entertaining.

Iberostar Origin Playa Pilar: A Great Resort with an Amazing Staff !!

We have visited this resort twice and have loved it both times. The grounds are beautiful and the boardwalk over the coral beach is a great place to sit and enjoy the ocean view. We found the food at the buffet very good both times with lots of variety. Plenty of grill stations to sample and not much of a lineup up at any time. The wonderful staff is the main reason we returned here, they are beyond friendly and work hard to ensure you have a great experience at IPP. We would not hesitate to rec [... read more]ommend this resort to anyone. We would also like to thank Lisa Selig of tripcentral for yet another seamless vacation transaction. Thanks Lisa, cheers until next time.

Iberostar Origin Playa Pilar: Awesome resort

This was our second trip to the Playa Pilar in two years, needless to say we returned because we was impressed on our initial visit. I have nothing bad to say about your resort, the amount of staff that remembered us from our trip a year ago was mind boggling. I apologize if I cant remember names but from the time we stepped off the bus we was greeted by Jossy and Yadier, awesome people skills, they were the first two to remember us. The rooms was great always clean, good variety of food, buffet [... read more] and a la carte`s, didn’t really care for the Mediterranean restaurant, not because the food was bad just it wasn’t the type of food I prefer. Wilbur, the bar tender at the 24 hour snack bar made very good drinks which kind of matched his personality and attitude, always upbeat and friendly. All staff from the grounds keepers to the people that waited on you always had a smile for you, and willing to help out in any way they could. If I had to put a negative twist on this place it would be the lack of a beach front, the boardwalk is great but a beach is nice, in saying that Pilar beach is a short walk if you want to go there. Overall I would definitely recommend this resort to anyone that wanted a fun and relaxing vacation. We will definitely return to this place in the future.

Iberostar Origin Bella Vista Varadero: Ok resort

Hotel is new and looking nice. Hotel has 826 rooms but very limited dining services/food in cafeteria. Only 1 waffle maker for this whole resort. Staff is very slow especially in cafeteria-takes a long time to get an omelette and long line builds up really quick. Cafeteria staff needs to refill food in a faster/better manner. More variety of food options were available when cafeteria just opened for meals as opposed to 1 hour later, probably 1/3 of food was available. Checked out lagage is kept  [... read more]in the lobby not in the locked room as it’s stated by service desk staff and in the info package-had to have an unpleasant argumentative conversation with a concierge about it. Hotel offers a complimentary shower room but no clean towels to use. Requested 4 times towels, waited forever and never got them. Shower not cleaned between customers. Our room was cleaned daily by the maid and no complaints about that (tipped every day the maid and cafeteria servers with every meal). Beach was nice but you had to reserve the chairs under the umbrellas early in the morning to have protection from the sun. This huge hotel should have more umbrellas available for the amount of people staying there. Overall it was ok, not great experience.

Iberostar Selection Ensenachos: Fabulous beaches for small kids

Friendly and responsive staff as usual in Cuba. Lobby alive with music and dancing at night, but there's not as much music or entertainment as Varadero resorts. Lobster, fresh fish and prawns best choices for food; a serious lack of green vegetables. A little less selection and more quality would improve buffet, but it is an all--inclusive and the beach is the real draw. Pirata restaurant a good one. Note that if you book into kids' side even if you don't have kids you aren't allowed into the ba [... read more]r, pools etc on adult/spa side. Ensenachos and Megano beach are both beautiful white sand, crystal clear water, calm and shallow so small kids can play without much supervision. Lots of palapas and bar service, plus activities - salsa lessons etc. Take a dip, feel the fish swimming around your feet and sip a mojito in the shade of a palapa.

Iberostar Origin Playa Pilar: Beautiful resort! Beautiful people!

The surroundings were beautiful, luxurious and clean. Thank to Ballemy for your excellent work at keeping our room clean. Thank you for the towel shaped swans.Thank you Yudis for your very useful Spanish lessons. Thank you Jamines for your professionalism and patience in teaching me how to play tennis.

Iberostar Origin Laguna Azul: Great time

Very nice hotel but door scanning system is out dated and the magnetic strip does not work. The grounds have potential to be better. The service was ok Special thanks to housekeeping 😁👍 The FOOD SUCKS!! Change Menu up at buffet where's the seafood.... Beach is AWESOME..

Iberostar Origin Bella Vista Varadero: Mixed Review

Good: New facility. Rooms, lobby, pool, grounds, tennis courts, gym, etc. were very nice. Evening entertainment was very good. Table tennis, shuffle board and bocce were fun to play in between pool and beach visits. Nice new paddle boats, kayaks and catamarans to use for free. Bad: I only had hot water on one out of the 7 days there. The main buffet was extremely busy. The flow of the buffet was poorly designed and the staff not very efficient so getting anything made on the spot was an extrem [... read more]ely long process. An example is doing only 1 omelette or 2 fried eggs at a time. The snack bar was a welcome alternative but you have to resign yourself to the fact that you will be waiting up to an hour to get drinks and a hot dog. The food at the restaurants that you can book was good. Unfortunately, we were only able to use 2 of our 3 restaurant passes since all the seating times (except for 9PM) were taken. So-so: I am used to extremely friendly staff at other resorts so I was surprised by the staff at Bella Vista. Many seemed bored, indifferent, etc.. They weren’t rude or anything. They just didn’t go out of their way for anything. The beach was very pretty but fairly small. No room to play catch, beach volleyball, etc.. You have to pay a small fee per 1 hour of internet usage. Very slow connection. I could not see any email attachments, etc.. This was kind of a blessing since I was kind of forced to truly disconnect and go off the grid. The elevators were extremely slow. We were on the 7th floor and literally never used the elevators except at arrival and departure when we had our luggage. I didn’t mind the stair climb at all but it’s worth mentioning since I know this could be a challenge for people with more limited mobility.

Iberostar Origin Laguna Azul: great vacation

I spent a week at this resort with my wife, and two daughters, aged 5 and 7. We had a fantastic time at this resort! Things that were perfect included the beach, friendliness of staff, swimming pools, excursions, entertainment, cleanliness, safety. Things less than perfect did not detract from our experience and included food (mediocre at buffet and a bit busy and frantic, better at a la carte restaurants) and little details like pools not filled at the kids centre, broken faucets, toilets th [... read more]at ran continuously etc... Highlights were the beach, the killer rock cover band that me and my kids danced our buts off to, the buena vista social club band, swimming with dolphins (the girls loved it, while my wife felt a bit guilty), being on a catamaran, and the bellamar cave. Would definitely recommend and return!

Iberostar Selection Varadero: Iberostar Varadero - Awesom

We just spent a week at the Iberostar Varadero in Cuba in March 2018. It was amazing! The room was clean and easily accommodated the three of us (two adults and a seven year old). Yeni always made sure we had fresh towels. And we never had issues with noise coming through the walls. We mostly ate at the buffets where the wait staff were quite attentive, ensuring we had coffee, water and juice at breakfast. At supper, we never had an empty glass of wine! The food selection was diverse and  [... read more]there was always something to enjoy eating, even for our picky 7 year old daughter. Jorge, Roxy and many other took care of us! The beach was wonderful and we were always able to find chairs and a shady spot to relax. The bar was close by, and a waiter was always near to top off a drink. Poolside was the same, and Julisa kept us well hydrated! Activities were great. Zumba lessons with Chocalate, shuffle board, pellet gun competitions, quizzes with Denis, kept us laughing and busy all day. A few pluses was the proximity to the airport, only a 30-40 minute drive and it was easy to organize a day trip and tour of Havana. Only 355 more days to go until we're back!

Iberostar Origin Bella Vista Varadero: Very well laid out resort

This resort was very nice .room were very large and very clean The service in the lobby and around the pool area was very good and every one was very pleasant ,the food area was not great .long lines to get the food and no label as to what was on the menu.food was cold when you got back to your table cooking stations in the food are not set up to give good service There was no information posted as to what was showing at the theatre There were no clocks anywhere in the resort The elevators [... read more] were very slow as only one would be working at a time The speciality restaurants were very good This resort was very easy to get around

Iberostar Waves Paraiso Beach: Nice resort

Resort is very big but the shuttles r pretty quick . Food was very good .rooms clean but air condition not working ver well . Complained 4 time still no change .that sucked .people very friendly . Beach no no good . No flat sad . Very weedy and soft sand. Difficult to walk in .

Iberostar Selection Rose Hall Suites: Better Than Expected!!

I am always a bit hesitant about all inclusive resorts during peak March Break season, but I was pleasantly surprised with my visit to Iberostar. Check in was quick and easy, staff was friendly, chairs around the pool and on the beach were plentiful. Food was repetitive but decent. I would not say it was outstanding, but was good for all inclusive and buffet styles. The Asian restaurant was horrible and really needs to be improved. But Italian was decent. Only issue was the lack of avail [... read more]ability and difficulty booking dinner reservations in a la carte restaurants. We were told they were full, but then noticed so many empty seats. Kind of felt like they had a limit and then pushed the rest of the guests to the large buffet dinner. Room was small and needs an upgrade ... their ocean view required me cranking my neck around a wall and then I could see ocean. But I was barely in the room so not that big a deal. But was clean and bath products were fine. Fridge was restocked with fresh water bottles daily so liked that service. I did not like how the concierge was fully pressuring us into signing up for time share meetings or whatever they were selling. It was completely annoying that in order to book dinner reservations I had to sit through her sales pitch and upgrade offers that would cost me more money. I get that is her job and she was lovely and a nice person, but totally takes away from the relaxing vacation vibe. Drink Service around Pool and Beach was slow and intermittent. They need way more staff. One drink would take 20 minutes to arrive. There is no food menu around the pool. That needs to be added. They have a buffet on the beach a couple times a week, but really need snacks and food around pool. Would make for much better experience. But staff was really nice. Place was clean. Lots of chairs by the pool and beach and thankfully no annoying chair hog guests!! So overall was much better than I expected for a last minute March Break Trip.

Iberostar Waves Costa Dorada: Relaxing vacation in Puerto Plata

Pluses: 30 minute ride from the airport Quick check in (We were assigned a standard room farthest from beach but closest to the lobby) Clean Comfortable Bed and decent pillows Grounds Well Kept Beach lunchtime BBQ (we enjoyed the meat one better than the seafood one – we are from the east coast of Canada) Wi-Fi all over the resort – even on the beach sometimes Recycling initiative (no disposable cups or straws). I wish all Caribbean resorts would do this. Room fridge well stocked wit [... read more]h water, soft drinks and beer. Wine white was actually good Safe in room worked well Lots of hot water and good water pressure in the bathroom Food ‘overall’ was good Appetizers were better than the main courses in the Mediterranean & Mexican restaurants (Taco soup was good). Bottle of sparkling wine in our room for our anniversary was a nice touch. Facial tissue and toiletries were provided Clothesline to hang wet bathing suits was provided on the deck. Lots of lounge chairs available. Clock on the phone in the room with cellphone chargers attached. Dominican theme night in buffet included grilled lobster and other seafood (Thursday) Minus’s: Bathroom was a bit small and some rust was appearing around the bathtub Big Step to get into the bathtub Poor reception Cable TV and limited English channels Pushy concierge (Manuel trying to get us to attend a meeting – I call it a timeshare sell) $500 Star Rewards (We tried to use a room upgrade coupon for $140 and they asked for an additional $40 on top of it.) The difference in ocean view standard room versus other standard rooms is much less than $180 on line. We didn’t redeem any of these coupons as they all required an extra spend. No bar service on the beach – Beach bar was a bit of a walk away. We do like to walk so not a big issue. Luggage should be locked up instead of just sitting at the lobby entrance for those leaving the resort later in the day. Beach was raked only a couple of times a day and it was mostly seaweed they raked up and not necessary the garbage. There was a ‘smokers ally’ on the way to the buffet. Tableware was hit and miss – you often had to search out some for yourself. Small spoons to stir tea were rarely available. We always walked first thing in the morning and then when we went for breakfast most of the tables had been used and only partly set up again. Pool was quite deep for a family resort and for me who doesn’t swim. Lack of face clothes in our room for the first few days. Had to pay $10 per hour for late checkout. I assume if I’m late leaving that someone else is likely late arriving. Suggestions: Have someone at the beach to help find and place beach chairs. Need more communication on when stuff is happening. Perhaps a brochure in your entrance package. Courtyard is under-utilized. Need more entertainment in lobby bar before and after the theatre entertainment. Not everyone wants to go the Disco after the theatre. One night there was a lady singing and a piano player- this was very nice touch.

Grand Memories Cayo Largo: A mixed bag...

The Good: The staff, our room ... renovated oceanview bungalow...new comfy bed, decent furniture and tv. The ocean is spectacular!!! The Mediocre: Food - generally the food was ok... always something to eat... typical Cuban fare.... always a tasty protein at dinner: chicken, turkey, ham, beef, vegetables, rice, potatoes The Bad: No beach right on the property but a short walk will take you to a gorgeous, rugged beach that you can walk for 9 kilometres! Having to pay for drinks at anot [... read more]her beach. Iberostar should be providing drinks at Playa Sirenis since we have to commute there to enjoy a full beach! One of the pools wasn’t up and running until part way through the week. Keep the food covered or keep the flies off it. Very disgusting. Got sick mid - week as did others at the resort. Not acceptable!

Iberostar Origin Daiquiri: A Wonderful Experience

I went to Iberostar Daiquiri in March, the 7th - 14th, 2018 with my daughter and my granddaughter. We had a wonderful time. Our room was a little tight, with three women, but considering how much time we spent in our room, it was fine. The maid was amazing and the room was kept clean and the towel art was bar none. The food was great, not your usual all inclusive buffet. There were several stations and the food was cooked while you waited. I knew there would be lines when I went, and I th [... read more]ought it was worth the wait. The chefs were amazing. The entertainment staff were fantastic, they never stopped and the shows they put on were superb.. Everyone was so friendly and helpful except for the bar staff, which was disappointing. Even when you tipped them, you were lucky to get a smile. But I would definitely recommend this resort, we will have great memories of this vacation.

Iberostar Selection Playa Mita: Beautiful resort but both kids were extremely sick from something they ate/drank

The property was beautiful. The rooms were clean and well maintained. Bathrooms were small and bathroom fans - while present - did not work. Pools and beach were clean. No issues finding chairs. 6 out of our party of 8 were violently ill (throwing up for 12-15 hours straight) during our 7 day stay. We travel frequently so nothing but bottled water was consumed - even teeth were brushed using bottled water. The sickness came from the food/drink served on site.

Iberostar Origin Tainos: Nice resort

All very good for an older building,but very well maintained The food was very good,The staff were very pleasant and we enjoyed petting the cats.We had brought along some cat treats from home and the cats really enjoyed them.They would follow us looking for more.

Iberostar Origin Laguna Azul: Great Resort

Very clean, great friendly staff -- good food with great variety -- exceptional meals and service at reserved seating restraunts. The only complaints would be the comfort of the mattress and the fact that the elevators were not always available.