Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Private  - 

Verified Purchaser

Grand Memories Varadero: Great Beach

The resort was nice. We found it a bit crowded for us. The food at the buffet was decent. The coffee bar was the best!! The room was disappointing and dated and definitely needed some TLC. The staff at the resort were incredible. Beach was beautiful. We enjoyed different excursions and spending time in Varadero. If you’re planning a visit be sure to spend some time off the resort. It’s safe and pretty incredible. Next time we visit Cuba we’ll try a different resort. One that’s a bit sm [... read more]

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Kuipie  - 

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Melia Las Americas: Amazing service

We were late in arrival due to slow customs. We felt the room we got was not what we hoped for. The bellman, Frank Calbot, who we know now for years, took charge and upgraded us to a two bedroom bungalow for no extra charge. Incredible service. Great stay, like other years. One downer, the Italian a la cart dinner was awful. Other than that, we will be back next year. We love Melia las Americas.

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Lovely Family Friendly Resort

This was my first vacation to Cuba & I was very pleased with the resort. Our room was spacious & spotlessly clean. Our maid surprised us each day with her creativity in turning our blankets/towels into swans. The food was quite good but some of the meat dishes weren’t properly cooked. We had no problem with the chicken & fish. There was a good selection of side dishes. Service was a bit slow at the buffet and bar but all staff were very friendly & pleasant. There was entertainment nightly & th [... read more]

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Elham Gholamian  - 

Verified Purchaser

Paradisus Princesa Del Mar: Amazing resort

So lovely and friendly staff With so pretty and peaceful environment Food was good but it could be much better They had every day and night show and entertainment that kept every body so happy and busy In general every thing was perfect

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Randy  - 

Verified Purchaser

Melia Marina Varadero: The very best Cuba has to offer!

Melia’s Marina Varadero is at the extreme outer end of the Hicacos Peninsula. It is regarded as the “Florida zone” by locals because of its large collection of modern, upscale and multi-functional resorts. At the end of one of world’s best, longest and most accessible beaches, you will find Amelia Marina Varadero, located within Cuba’s most modern marina with adjoining boutiques, restaurants, bars and an excellent music hall. Inside you will find a 5 star resort, spotlessly clean and s [... read more]

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Private  - 

Verified Purchaser

Grand Memories Varadero: Beautiful resort but needs some attention to customer service

We have been to Cuba many times but this is the first time that we’ve had to wait in lines so much: lines lines lines. I surprised my wife with this trip for her 50th birthday and Don’t get me wrong, this is a beautiful resort with two of the most beautiful pools to enjoy and many good things but just be prepared to wait in line....Only one server at the pool bar our first day meant we had to wait in line all day for drinks. Only one buffet for a couple thousand people will mean that you w [... read more]

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Peggy  - 

Verified Purchaser

Barcelo Solymar: Loved the resort

I loved having a bungalow and the view we had from there was awesome. kept very clean. The ground area well taken care of. The services was wonderful. Great food. Loved the beach. Loved the breeze off the ocean and all the trips you could take. First time to Cuba loved ever minute of it.

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Private  - 

Verified Purchaser

Playa Caleta: Amazing Time

2nd time back to Veradaro. 3rd to Cuba. The week was quick, flight there & back with sunwing was good and comftable free shuttle to resort and back was included. Beer could be purchased & drank on the bus The beach & water was so clean, clear & beautiful, I could see the long skinny fish swim by, watched the pelicans swoop their feed out of the water and baby crab burrow in the sand. The water activities were FREE to rent paddle boats, kayaks, canoes relying on tips. Snorkeling catamaran had a [... read more]

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Tiannabanana  - 

Verified Purchaser

Hotel Villa Cuba: Not the best

For a resort called “Be Live Experience” it wasn’t quite the live experience... The description on the websites withhold useful information such as the fact that the disco on the resort isn’t open most days. Also, the entertainment is random and often missed, besides the evening. The only way this resort could be semi enjoyable is if you book your trip for the weekend there, as weekdays are a waste. Also, hold onto your beach towels because the staff will secretly take it then make y [... read more]

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Sid99  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: The best trip of my life

Resort was amazing. Very clean and a dream come true. Food at the buffet was always excellent and staff was so accommodating and friendly. Beach was amazing!! I can’t even describe how amazing it was.

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Private  - 

Verified Purchaser

Iberostar Selection Varadero: Very nice resort

It was our first time at this resort Lobby bar area was nice Buffet was exceptionally clean and bright with lots of food choices Bathrooms by the pool and by the buffet only had only 2 stalls often 1 out of order so there was a line up even thou resort was at half capacity I could only imagine if resort was full capacity Our room was clean, service was good, friendly and helpful staff

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Katiem  - 

Verified Purchaser

Valentin El Patriarca Varadero: Good and bad

We loved the resort, it was clean and staff was friendly! The food on the other hand, was so terrible to the point that 3/4 of us got food poisoning on 3 separate nights! (Meaning we didn’t all eat the same meal and still got it). One of us ended up in the hospital. We are not picky eaters by any means but the food was clearly not safe! If the food was better we would consider going back but unfortunately we would never return, our experience was a little traumatic.

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Vicky  - 

Verified Purchaser

Palma Real: Amazing resort

We loved it been there 21 times cuba is our favorite place we would love to go back the pool could use anit of work bedrooms r outdated but clean people r so nice and was pretty good location was great

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Kim  - 

Verified Purchaser

Barcelo Solymar: February 2020

We were a group of 14 people visiting for 1 week at Barcelo Solymar. For my 50th birthday. Ages 9 to 65 years old. We all loved the resort. There was something for everyone. There maybe could have been more for the 9 year old. The grounds were beautiful. There was alot of painting going on, all the buildings seem to be getting a fresh coat. All of the staff were fantastic. Our room was lovely. We were pleased with the service. The first time I showered the water was cold. We discover [... read more]

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Mary-Anne  - 

Verified Purchaser

Playa Vista Azul: amazing resort

We should of been informed better from the privileged office or from the butler that was assigned to us that our room would not be ready until 4 no one told us they just kept saying give us a little bit more time so we waited 4 hours for our room in our long pants and shirts. Maybe trip central could of maybe informed us too. the service was a bit slow at the buffets and sometimes the food bins wouldn't be filled up fast enough for everyone. but other wise it was ok Its Cuba and they are very [... read more]

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Private  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Beautiful beach

Just got back from Royalton Hicacos Varadero Cuba The Diamond Club has changed their perks so we were very disappointed!Beach area for Diamond Club had no bathroom .This was totally unacceptable as we had some with mobility issues within our group of 10 We had to move up the beach to the non Diamond area! No more pre reservations for Diamond members (new rule) In my opinion the DC was not worth the extra money All the staff at this resort are amazing and go out of your way to help in a [... read more]

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Private  - 

Verified Purchaser

Playa Caleta: A 3 star resort

The hotel is not very well kept.Dirty elevators...balkony windoes and glass needs cleaning. Food is planty but the beef and pork meat very thaugh...food is same every day.Pool and beach area well kept. Russians are too loud and rude.

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Private  - 

Verified Purchaser

Blau Varadero: An ok experience for first all inclusive

The hotel was clean. The room bright and had a great view of the sea. Staff were fantastic, very friendly and helpful. The food not up to snuff. I was warned about food in Cuba and I'm typically not a picky eater but the food was blah. By the end of the trip I was craving everything North American. Mind you, I don't have any all inclusive comparison, so overall as a hotel it was a good experience.

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Dave  - 

Verified Purchaser

Resonance Blu Varadero: Ok at best

Rooms were a good size, bed was too hard. Food was ok but not a lot of options. Bathrooms were hit and miss, some had toilet seats some didn't as well with the toilet paper. My fiance also had her phone case stolen out of our safe with her credit card, id's and bank card in it. Other than that weather was great, most staff was friendly people were good. Beach was amazing.

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Private  - 

Verified Purchaser

Sirenis Tropical Varadero: Great Resort!

Very clean! The food was good! close to the beach. The staff was very helpful and accommodating. Big resort so plenty of walking. The entertainment was good. Plenty amenities. The massage was great went 2 times! the gym was clean and well equipped.

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