Grand Sirenis Riviera Maya: grand Sirenis resort and spa riviera mayaAmazing

a beautiful grounds greatmazing hotel all round great suites and SUPER people great food super entetainment very clean grounds kept imaculate fantastic wild life beautiful gym spa close to shopping super snorkeling and always enough umbrellas for everyone not forgetting the lazy river meandering through the beautiful property

Akumal Bay Beach and Spa Resort: Excellent Resort

The resort is a home away from home. Perfect blend of rainforest and the beach. Cozy cottage and beach decor. Amazing staff that goes out of their way to make their customers happy. Taster food, clean beach not so crowded and the wellness programs and activities were awesome. Special thanks to Irem, our Yoga teacher, Lizbeth the PR manager( she made us feel extremely special and comfortable) and Alexandro who was the activities Center employee. He was very helpful, friendly and made our stay ext [... read more]ra special showing us passion for turtles and sustainability. Loved this place, will surely go back again soon!

Grand Riviera Princess: Ok Resort

The experience was "ok" all around. Not as good as resorts I've stayed at, or as bad. Unfortunately the hospitality was lacking, as was the general cleanliness. The entertainment staff were wonderful all around, and kept the day active and fun. There are many pools to try out, each with a unique vibe, depending on the mood your in. Seaweed was awful (and an awful smell - don't get a room close to the beach! I couldn't open my balcony) but this isn't the hotel's fault in any way - they really  [... read more]did try to clear it daily. LOVED the spa. Food was overall really good - but if you have dietary restrictions this isn't the place for you - again, just not willing to accommodate.

Ocean Riviera Paradise: ORP - Privilege Junior Suite Swim Up - All Inclusive

I was extremely happy with my experience with Sunwing and Ocean Riviera Paradise - I had a Privilege Swim up Suite Room 3115 King size bed Sofa bed Personalised check-in and check-out Bathrobe and slippers ​24hr room service Balcony with private jacuzzi Concierge Services were very helpful - We texted via Whatsapp and met up where required. - Booking my diner reservations each morning before I got up, helped me reserve sunbed at the Privilege beachfront as well. Made change [... read more]s as I needed them and helped me with a car rental for a day trip out of the resort. I went in June for 11 days - across Canada Day and 4th of July - Both holidays were celebrated in some fashion at the resort. My room was great, no issues with humidity as some have described, but being tropical region, everything smells slightly damp. Pools and areas very clean, and never a long wait at any of the bars ( Beso and Privilege) I didn't really go anywhere else. I am flexitarian, and I found the restaurant menus really hit or miss. Some nights/dishes were awesome, others not. I really liked the atmosphere and service at the Italian and Blue Moon, Privilege Restaurants. Pez Villa - During lunch and at dinner was really disappointing, - only the view at a sunset time tinner was lovely. The Steakhouse was far too noisy, Mexican Resto waitstaff /service was excellent, I did not do Route66 and even though the japanese is super popular, and entertaining , I was really disappointed at the fool Activity coordinators work very hard, and are super helpful Everything is easily walkable, but it can be nice to use the trollys too. I do think upgrading at purchase for Privilege rooms and services is worth the additional cost. Sometimes guests are offered upgrades at arrival, but in my opinion they did not get the best choice of room. I would recommend this Resort. I have been to a few in the Mayan Riviera, and even after the effects of a hurricane 4 years ago ( Privilege chill lounge is closed ) , the hotel is working hard to keep guests happy

Bahia Principe Explore Coba: Amazing Resort

We are booked in Bahia Prinsipe Coba the receptionist upgrade us to Bahia Prinsipe Sian Ka'an Luxury, it's amazing Resort, the stuff is very friendly and helpful, the room is clean the food is fabulous everyday are different, from breakfast to dinner the food is amazing We will come back next year with family and friends

Bahia Principe Explore Akumal: Bahia Principe Akimal

I was expecting more…it was average and looked like the Coba and Tulum resorts which were supposed to be a step below the Akimal and Sian Kaan resorts which were all on the same property. Buffet meals were average at best and the ala carte dinners were better. Our AC wasn’t that great and apparently that is how it is in the buildings. We stayed in the all adults section and the concierge service was good. The staff were all helpful, nice and generally amazing overall. That was proba [... read more]bly the best part of the trip.

Barcelo Maya Palace: Watch out for the baggage charges

I wasn't told about the $160 baggage charges. Lady at the Chek in counter told me these tickets were lowest class tickets so that we have to pay extra $80 each way for 2 luggage. We were a couple with a child. Not happy that we're weren't told about the extra charges at the time of booking. I am not sure if I will deal with the trip central again.

Barcelo Maya Colonial: Great resort!

Amazing time at Barcelo Colonial in Maya Riviera. . So cool to have access to other Barcelo properties. Food was amazing. So much to see and do. First time in Mexico would definitely go back. Miss it already! Thank you Karol C for everything!! 😁

Barcelo Maya Colonial: Wonderful Resort

We enjoyed every minute of staying at this resort. The customer service was great and the hotel was very clean and well-maintained. The food was very good and had good variety. We could try four of the restaurants and all of them were great.

Royalton Hideaway Riviera Cancun: Slightly disappointed

The food and our room were excellent and the staff were friendly.There bars did not always have the beer you requested.The service varied between excellent and very poor. The complex is starting to look dated and needs a touch of lipstick .This was our second time to the Hideaway sadly it will be our last.

Ocean Riviera Paradise: Amazing and Beautiful Resort!

A place to go with the kids for sure. Friendly staff and amazing facilities. The number of things to do within the resort kept us busy and its truly a family oriented resort. Did not even leave the resort except for their shopping tour which is a free option. Cannot go wrong in terms of cost and the value. Will definitely go back.

Iberostar Waves Paraiso Beach: Great family vacations

The Iberostar Paraiso Beach Hotel offered more than i expected. Our travel agent recommended it. So we went there, our arrival was smooth, from the very arrival the personnel was very nice and eager to help. The lobby clerk offered to upgrade our room to be closer to the beach, and we took it. I have to say from what we've experience, every room location was good and is close to places you want to go to within the resort, like for the beach, fitness center, one of the many restaurants, one o [... read more]f the pools and more. Our two-bedroom suite was great, the beach was nice, the food was incredibly good in all restaurants, and what suprised us even more was the variety and quality. The only negative was the wine, it was aweful except for the sparkling wine. If we wanted good wine it's one of the only things we needed to pay for. A thing that was most striking is how clean and ecofriendly this hotel is, all is done to limit waste and trash. It's also how nature is allowed to coexist with everything. I rate this resort as a 4 star resort. I would recommend it to anyone, whether for families or just adults.

Bahia Principe Explore Akumal: Amazing resort

This hotel was beautifully designed landscaping were very impressive! My room was clean daily on time with fresh toiletries and the mini fridge was stocked daily. The restaurants and foods prepared were mouth watering. Didn’t visit the buffet for dinner and lunches… I’m giving this hotel 9/10 only because of the beaches. I hope they will have more swimming area for the sea lovers like myself.

Grand Sunset Princess: Amazing resort

We had a great relaxing trip, we loved the a’la carte restaurants especially the steak house and Italian, we were disappointed in the Mexican which I expected to be fantastic considering it was Mexico. We had a junior suite and was happy with our room no issues what do ever.

The Sens Riviera: Amazing Resort!

We are a family of 4 and got a spacious room, with all amenities in the hotel. Although the room we got was not luxury, all the required needs and services were there for us. The reception facility was, at the initial stage, giving quite dull and darker feelings; but it was well-organized and the process of registration was quite fast. The recently renovated hotel premises, with white buildings and over 5 spacious well-maintained swimming pools for adults, family and kids, including sea-facing o [... read more]ne, certainly gives a wonderful look and makes a wonderful spot for vacationers of all ages. Our one week all-inclusive stay in the 1st half of August was amazing and memorable for the kids and us, due to mainly the extremely friendly hotel staff, breath-taking sea beach with great coral lives, delicious food and beverages, wonderful day-long cultural programmes and activities for all ages, and sea-turtle conservation site on the beach. We got an opportunity to witness around hundred of just hatched baby-turtles were making their way from the hatched place on the hotel beach to the sea at night - amazing feelings for all of us. The hotel staff also cleans sea weeds that did not create any problem to us during using the beach and swimming. The hotel price was also best value for money.

Valentin Imperial Riviera Maya: Outstanding!

Pro 's Customer service 5 star Check in 5 star Graunds 5 star Dinning 5 star Beach 5 stars Rooms and housekeeping 5 stars What can l say.. . Most organized resort ever! Customer focussed resort Everyone from Gardner to housekeeping greeting you everywhere, We were leaving 4 am, got phone call asking what we need, got breakfast delivered to our room 4am,wakeup call, luggage pick up all on time, super nice people! We never returned to a same resort, but this was deferent WE'LL BE D [... read more]EFINITELY BACK! Thank you to all hard working employees, we appreciate your service and kindness. Don't remember all names but Celina in buffet super funny and kind, check in was outstanding, very caring and informative. Pillow service absolutely detailed and so caring all my makeup toiletries beautifully organized on a towel never had to worry about beach towel Everything clean ready for you, no beach towel cards and all the problems that come with it, no restaurant reservations needed, GRAUNDS ARE OUTSTANDING! Beautiful MUSIC COMING FROM THE speakers looking like ROCKS EVERYWHERE YOU WALK, We also enjoy tennis courts every morning. Thank you to all of you great people of Mexico! We left hundreds of $$$ in tips, this employees deserve every dollar, don't forget about gardners that work in such a difficult climate,and creating such a breath taking gardens,they are so thankful and kind. Thank you

Sandos Caracol Nature Resort and Water Park: Great Resort

This is our second time there and we plan on coming again , food is okay but the wildlife and the kindness of the staff makes it really great , we love this place and never regret going. Wildlife alone is amazing!

Royalton Riviera Cancun Resort and Spa: Great place. Great staff. No Vibe

Hi. My wife and 2 teens went to the resort miss August. The season left us without a beach, as there so much sea weed washed up on sore. Smelled really bad. But that is Mother Nature. Not the resort. The food was good (not great but good) staff tested you well and always willing to help. Very nice rooms. We did the diamond club. Which gave you a few perks. I don’t think I used any of them. My only real complaint was the lack of music in every single pool area. Which made for a blend of diffe [... read more]rent music the guest wanted to hear from their own speakers. There were Bose speakers all over the resort. But they opted not to play anything. Unless there was game or something. Music is a real part of the vibe. Plus it muffles the sound of everything else going on. For that reason alone. I do not think I will return.

Occidental at Xcaret Destination: Beautiful Resort

The rooms are nice, the resort itself is wonderful, very beautiful and the staff were amazing. Hotel is cut into the jungle and the beach portion was very nice. Pools were excellent and never trouble getting chairs. If you are a true beach person this is not the resort for you but the beach part they have is nice and plenty of fish to see snorkeling.

Allegro Playacar: Quaint smaller resort

Hotel grounds are immaculate, very lush and well maintained. Rooms are clean, and our request were taken care of. No problem food wise...if I had any downside opinions, it would be...no after hours snack bar & coffee service.