Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Acbeauch  - 

Verified Purchaser

Riu Palace Jamaica: Best Week EVER!`

Just came back from our fantastic trip to Jamaica! We stayed at the RIU Palace adult only resort and it was the best decision ever! This was a girls trip ( just the two of us ) looking for a week of relaxation and sun. We got a whole lot more! The hotel was amazing - super clean. Actually the cleanest hotel I have ever stayed at. All the staff were super friendly and courteous and greeted us every morning with a smile! Our 2 main servers every morning Jemar and Filmore took care of us and [... read more]

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Eimz  - 

Verified Purchaser

Riu Merengue: Perfect Vacation

Pros: Food and drink are amazing. Beautiful beach. Live music at night! Awsome houskeeping. Access to riu bachata. Lots of pools. Paddle boarding and kayaking available!! Cons: Hard to get coffee in the morning at the main buffet. Wifi only worked for 3 out of 7 days.

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Private  - 

Verified Purchaser

Senator Puerto Plata Hotel: Great resort

Well kept resort in a very scenic area. Staff very helpful and friendly very friendly people at the resort most are repeat customers. We were pleasantly surprised with this resort. Food at buffet better than alot of places. Alacarte’s were just ok

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Soundq  - 

Verified Purchaser

Riu Ocho Rios: amazimg resort

I cant say anything bad about this resort. This was the first resort that I saw workers on the resort really work , clean, paint, do up keep on the grounds. the staff was friendly and felt safe of the resort. Everything was great.

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Private  - 

Verified Purchaser

Riu Republica: Amazing Experience

This hotel is amazing. The staff is unbelievable. They are so kind and do everything to ensure you have an enjoyable stay. 100% recommend this resort!! We have already booked for June. There is something for everyone. The food was very good and the rooms were so modern

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Private  - 

Verified Purchaser

Riu Palace Antillas: Amazing resort

Ok thank you Julie I had the most amazing time in Aruba first time there food was amazing staff was awesome room was great but we needed two double beds instead of a king size. But we managed but I'll we go back it was fantastic again thank you.

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Theyoungsfurever  - 

Verified Purchaser

Riu Negril: Amazing two week stay

We have just arrived home from a two week stay and we were thrilled with this resort. We knew as soon as we entered the property that this was going to be a great place. We were in a bit of a line for check in but were moved through very quickly. We were in building four which is the farthest from the lobby. We were a bit worried about this at first but in the end this was perfect for us. It was very quiet at that end of the resort and the beach as well. We often felt like we had our own private [... read more]

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: Great until food poisoning

My husband and I stayed at the Riu paradise Island in Bahamas last week - booked through Sunwing. The resort was lovely and we had fantastic service and no issues until our return home. We left the resort at 6:30 last night to go to the airport for our flight home at 10:45 pm I started feeling ill on the bus ride to the airport and vomited at the airport once every 1/2 hour for the next 4 hours. Our flight was delayed an hour. My husband talked with other passengers and found out that there wer [... read more]

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Meme 2  - 

Verified Purchaser

Riu Palace Antillas: Our time at Riu Palace Antillas was very enjoyable.

The food was great and always something different. We found it very windy therefore the beach was uncomfortable with the sand blowing all the time. The pool was always full and found you have to be there very early in the morning to reserve a spot by laying your towel on the lounge. The staff was very attentive and always there to help with anything.

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Private  - 

Verified Purchaser

Senator Puerto Plata Hotel: Very happy with are choice.

Great fun, easy to meet folks.Great new memories ! Value Excellente ...3 times in a year, love it..New friend planning on doing it again next year because of great times..For sure beach is rocky, bring water shoes and no complaints..No snow and warm !

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Private  - 

Verified Purchaser

Riu Republica: Great resort

This hotel is quite large however they do a great job of keeping it clean. You always see staff mopping floors picking up empty glasses in lounge areas and around pools. Rooms are very nice, only one complaint about replenishment of coffee and face cloths - ran out of both in our room. Food was good at both buffet and a la carte restaurants. Found the staff to be friendly and very little problem with language barrier.

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Private  - 

Verified Purchaser

Riu Palace Tropical Bay: BEAUTIFUL AND AMAZING

The resort was above and beyond expectations. The grounds were kept very well by the hard working staff. The rooms were kept clean and up to standards by the cleaning staff. The restocking could use some help as we had to request things to be brought down for us. The food was amazing and the wait staff went above and beyond for our needs. In particular, Natherene and Crifton were ever so obiliging and Crifton went out of his way to make our last evening special with table decorations. [... read more]

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Mark17  - 

Verified Purchaser

Riu Montego Bay: Outstanding experience and amazing resort

The grounds were beautiful and laid out nicely. Staff was all extremely friendly. Food was excellent, especially the jerk chicken hut on the beach that served every day. Many activities during the day and night made the experience never have a dull moment.

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Ddwright  - 

Verified Purchaser

Riu Republica: Riu Republica

Hotel was very clean and service from staff was excellent. Extremely large resort but with lots of entertainment. Beach was sometimes difficult to use because of rough waters. Pools were well kept and very clean. Only one shop for such a large resort, but seemed adequate for any purchases required.

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Private  - 

Verified Purchaser

Riu Reggae: Nice resort

The hotel was well managed. The food was excellent with lots of variety at buffet and the restaurants. Staff were friendly and entertainment was very good. They had activities during day as well. Room was nice and clean, comfortable bed..ask for more pillows. Lots of pool loungers and you could walk the beach to the other two resorts. Took one side trip to Dunn falls and lift up mountain. Crowded as cruise ships had visitors as well. I think any of the excursions are crowded. The catara [... read more]

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Private  - 

Verified Purchaser

Senator Puerto Plata Hotel: Review of Bachata

The grounds were well kept in the main areas, in outer areas not so much and were underwhelming. The rooms were dated and the beds/pillows were uncomfortable. The room smelled musty and worse when the underpreforming A/C was on. We kept door open for fresh air and breeze. The pool area & lobby were nice when there were not smokers nearby. The food was nice but overly repetitious. The dining area on the veranda surrounding the restaurant allowed smoking, so not so nice when you are starting a mea [... read more]

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Private  - 

Verified Purchaser

Riu Palace Tropical Bay: FANTASTIC HOLIDAY

I want to say that the Palace Tropical Bay is one of the best resorts in Jamaica, I would go back anytime. The staff, rooms ,food,and beach there is nothing bad to say about the resort. I plan on returning in the near future. The price is a little steep for my pocket but its worth every cent. The activities for older kids there is none, I have a son that is 15 but he was able to enjoy the beach. The bus ride to the resort was not to my liking, as it was almost 2 hours

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Bertson  - 

Verified Purchaser

Riu Reggae: Great resort, but nothing good to say about Tripcentral or Sunwing

After completing our booking, we realized we had to get home earlier on our return day. Tripcentral advised us to purchase Sunwing's worry free option ($100ish) which we did. When changing our flight time, Tripcentral charged us $400 in addition to this though! After all of this, our flight home was delayed by 4+ hours, and we ended up missing our engagement we went through all the hours on the phone and dollars to get to. Worst travel experience ever. Just buy direct from Sunwing is my advice, [... read more]

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Jake58  - 

Verified Purchaser

Riu Palace Aruba: Riu at its best

We had a wonderful stay at the Riu Palace Aruba last week. This was our 4th Riu Palace we have been to and it was the best stay yet The food,the grounds, the staff, and the location were all above expectations. The only one small negative was that the beds were a little hard for my liking. Would go back in a heartbeat !!!

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Private  - 

Verified Purchaser

Riu Republica: Nice resort

The rooms were very clean and beautiful on the new side. The grounds were good. The pool and area was clean. Entertainment at night was poor except the Michael Jackson show. Only one store on site. Food was so so. Waiters and waitresses some very nice others very serious. Will I return to that specific motel. Probably not. It is to small not enough to do. And beach was closes for 3 days do to the wind. Waves were dangerous.

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