Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Pissed Off  - 

Verified Purchaser

Los Delfines: Islazul Los Delfines

This Hotel is not a 3 star the first room I was assigned had black mold on the shower window ledge and all over the mirror frame. No hot water for a shower toilet installed wrong smashed my knee off the door so tight . Buffet was boring and cold. Staff was the only positive attribute to this establishment.

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LilliM  - 

Verified Purchaser

Memories Jibacoa: Great resort

Wasn't sure what to expect in Cuba because I heard good and bad about it. But glad I went to c for myself,it was a good experience. The resort was great,hotel and grounds very well kept and clean,all staff were great some were amazing so happy and friendly.Food was good,good selection at buffet, went to 2 ala cart restaurants,disappointed in one because they only had one cook that night and we waited almost 1 1/2 hour for dinner,no one explained why till we asked.Over all good experience,glad I  [... read more]

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Gwenstone70  - 

Verified Purchaser

Muthu Playa Varadero: 4th visit

This resort is always consistent for me. Have visited here 4 times and the staff are friendly, the grounds well kept and the most beautiful beach. Food is plentiful and the beach grill is amazing. I brought a group of 23 with me and we all had a blast!!

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Mike et al  - 

Verified Purchaser

Iberostar Origin Tainos: Quaint resort

The perfect resort that you go to for relaxation. Not a lot of nightly entertainment, but enough to enjoy the vibes of Cuba for a short while. Plenty of room at the beach and around the pool with a very enjoyable buffet restaurant. The 2 ala carte restaurants are a bonus.

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Tina334  - 

Verified Purchaser

Club Kawama: Old moldy dirty resort

This resort is very old. The rooms have mold in them and do not get a very good cleaning. The lobby is dark and small. The grounds are run down but landscaping is nice. Buffet was horrible. The same food for lunch and supper. But a few nice restaurants close by. The beach beautiful, the pool clean and nice.

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Private  - 

Verified Purchaser

Melia Las Americas: Our Favourite Resort

Between myself & my sister and my Husband and I, I've had the wonderful opportunity to visit Melia Las Americas 15 times. I have just arrived home and am already planning for next year. We have spoken to friends about it for years and a couple who we know, the husband was our best man, will be there for two weeks in March. I hope that they see the magic of the place that we do.

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Private  - 

Verified Purchaser

Club Kawama: It was okay

Needs lots of updated and more cleaner rooms does not look well maintained ,, bathrooms do not like clean stains in bathtubs ,,, smelly blankets the staff need to smile more , food can be better ,, service aren't the friendliest

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Private  - 

Verified Purchaser

Blau Varadero: Wonderful resort!

This hotel has a lot to offer; first and foremost, the beach is amazing--I ran along the beach and this hotel's share of the beach was the best. Second, there are a lot of bars that could serve you daily, and one 24 hour bar which is near the beach.

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Private  - 

Verified Purchaser

Starfish Cuatro Palmas: My go to vacation resort

Clean, friendly, good location. Hop on hop off bus out front.Beatles bar very close. 3 choices for rooms, budget to upgrade. Staff in buffet and restaurant are great. Already looking at dates for next trip. It will be my fifth time.

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Okay Resort

Beds were really uncomfortable. Food was a 5 out of 10. Ocean and Beach was great. Pool was freezing. Entertainment was a 4 out of 10. I wouldnt return to this resort. ................................

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DruB  - 

Verified Purchaser

Club Tropical: Amazing Beach!

I'd steer clear of this hotel, if you can. The bathrooms were always broken, 1 stall out of 2 in each of the public bathrooms was nailed shut. We were put into a single room for the first 2 nights which was very small, dirty and the windows and door hinges were broken and the door knob was missing. The safe was even seized in an open position so it was not functional. I think starting out in this room put us in a bad mood because we got in at midnight and we were tired. We weren't fond of the f [... read more]

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Private  - 

Verified Purchaser

Punta Peninsula Varadero: Needs Maintenance

Room: We booked kids-free, but the booking was not in a kids free space or building. The TV, phone, and safe were all broken in the room we were put in. We were moved on the last day to Fiesta Club - the safe was also broken in that room. The linens had a mildew smell that is likely due to the humidity, so not sure if that's common or not. Food/drink: Only 2 a la carte restaurants were open. All others were closed. The buffet was open, but all hot food was commonly luke warm or col [... read more]

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Private  - 

Verified Purchaser

Punta Peninsula Varadero: Great Ocean Views

The travel agent Beth McKinley was very professional and informative. The resort was overall a great experience. The bar staff were great, if you can get an ocean view it is definitely worth the upgrade. I rented a moped the entire week and the husband and wife that rent them out at the resort were very friendly and the price was reasonable.

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Anna  - 

Verified Purchaser

Iberostar Selection Varadero: Amazing resort

Very Beautiful everything was very very clean the beach everything about this hotel was wonderful From the staff to the rooms to the food pool bar service the coffee bar was amazing I would definitely recommend this special please to all my friends

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Biana Pasternak  - 

Verified Purchaser

Melia Internacional: Beautiful resort terrible food

While the hotel grounds are beautiful and everything is extremely clean, the hotel lacks food quality and quantity. For a five star new resort I had higher expectations especially for the price I paid. Also, the private convention events being held in the common areas of the hotel were the reason that I will not return to this hotel again.

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Kristella  - 

Verified Purchaser

Punta Peninsula Varadero: Amazing Resort!!!❤

We Just returned from our 7-Day all-inclusive trip. To Fiesta Americana I'm a single mom and I took my young daughter with me alone. I was worried about safety, but I had no problems. The staff was very kind and helpful. Other visitors on vacation were very helpful and my daughter made friends as well as did I the room was clean. And big the only issue I had was water bottles. I had to keep going to the front desk and requesting more water. The restaurants were good the buffet and food was not b [... read more]

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Cuba  - 

Verified Purchaser

Starfish Varadero: Standard

Rooms are kept decent, we had warm water no hot water. Card to safe didn’t work all week. Buffet will keep you alive. Very nice and helpful staff, work with what they have. Beach is beautiful, small pool. This was our 4th visit to Cuba, probably about a 2.5 star to Canada hotels.

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Private  - 

Verified Purchaser

Resonance Blu Varadero: Memories Varadero

The buildings are getting a face-lift and a nice coat of paint. Some of the buildings are even renovated. The rooms were clean, but clean towels are like gold. If there is one in your room...keep it and don't let the maid take it unless you are getting a clean one. My sister had her room clean and the maid didn't leave clean towels. She called the front desk and they told her to ask the maid. She was nowhere to be found. We had to share ours with her. The hotel was nice (a 3.5 star). The grounds [... read more]

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Liza67  - 

Verified Purchaser

Club Karey: Don't expect too much from Club Karey

We just spend a week ( January 25 - February 1 )at Club Karey, Varadero. Considering the price and our previous experience in Cuba, we knew what to expect, but even those, we were disappointed: Grounds: the hotel is spread along, you have to walk a distance to get to your destination, which could be a problem for some people. Grounds are poorly maintained. Beach: nice, long stretch of sand, but extremely dirty. It was somehow cleaned only once during our stay. If you decide to walk on the beac [... read more]

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Private  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Amazing Resort

Everything is amazing...staff, rooms, pools, food, beautiful ocean for walking, private tour to Havana, double decker bus ride to Varadero, no need to reserve chairs at beach or ocean. I definetely would recommend this hotel and hopefully I can return. Travelled with family and they enjoyed it LOTS too

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