Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21803 Reviews)

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MattH  - 

Verified Purchaser

Catalonia Grand Costa Mujeres: Looks Can Be Deceiving

The hotel is beautiful. Really modern and wows you on first impression. After a few days you see this place isn't kept clean. Especially bathrooms. They also didn't do a great job cleaning rooms. Lunch is great. Lots of options. Dinner is okay. The Mexican restaurant was terrible for both lunch and dinner. Buffet was always the same. Enjoyed Italian and Grill restaurants Beach is wonderful. Would prefer waiter service. Rooms are huge and had a massive terrace which we enjoyed as there [... read more]

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Private  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Valentin Riviera Maya April 2024 Review

10+ visits to this resort. Infrastructure and grounds are exceptional. Top shelf alcohol for happy hour. Variety in restaurants and no bracelet are a plus. Great entertainment that we don't see in any resorts in the area. Live music starts at 6 pm and ends at 11:30 pm with multiple performers. Room for improvement: There are small things to fix around the main pool, for instance ... but not a deal breaker. Maybe being critical after many visits, but we have noticed a decline in the s [... read more]

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Nicky  - 

Verified Purchaser

Riu Flamingos: Amazing Resort!!

This whole trip to Riu Jalisco (with Sunwing) was absolutely perfect. The hotel was amazing and clean. The food was top notch. The pools were amazing, clean and so nice. The evening entertainment was just amazing as well. So many activities through out the day for all ages. The beach is well groomed and maintained, I mean they even hosed the sand for you so it doesn’t burn your feet when you walk on it. The staff and chefs were all excellent. Out room services was great. They always cleaned so w [... read more]

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Lulzim Haxhiavdija  - 

Verified Purchaser

Star Palace Beach Hotel: Worst resource ever

Please don’t never refer this resort, rooms are old and functional, most of the stuff don’t speak English food was very simple and not good. Drinks limited terrible .star Palace no good.. please don’t refer this resource

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Private  - 

Verified Purchaser

Secrets Maroma Beach Riviera Cancun: Not so good resort

This resort has a bad location near a garbage facility. Sometimes there is a bad smell of burnt garbage or smoke all over the resort. Also, the food is not of the best quality. Some dishes are good, but some food is bad due to the fast food components that they use in preparation (sauces, condiments, not real cream, cooking oils, not real yogurt and vegan milks). Some meat and fish have a strange taste, as well. The service is good, people working in the resort try to do the best for your stay.  [... read more]

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Private  - 

Verified Purchaser

Krystal Grand Cancun: Amazing Beach!

The beach was absolutely stunning! The beach service was second to none! The rooms were clean and the cleaning crew was great! We knew going in about the line up for a la carts and we got 3 days booked with them. The buffet was good, always had a mixture of food and lots of fresh fruit! The drinks were amazing and they weren't shy with the amount of alcohol! Super friendly staff and the location to shopping was like a 5 minute walk! We also knew going in that there was next to no nightly entert [... read more]

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Private  - 

Verified Purchaser

Riu Playacar: Awesome!

Awesome everything very clean, great food and drinks Staff so friendly. Local shopping close by and many choices. Entertainment could improve. Only complaint too many towels left on lounges not in use. Not always a lounge chair available at peak time

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Private  - 

Verified Purchaser

Allegro Playacar: Beautiful resort

Grounds were very well maintained. Hotel room was always kept clean. Staff always pleasant and willing to accommodate. Food was good something for everyone good variety. Would stay there again for sure.

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Private  - 

Verified Purchaser

Canto Del Sol: Decent Value 3 star property

To preface this whole review, my partner and I almost exclusively travel to adults only properties. We booked this on a whim because it was well-priced and didn't expect that it would meet our standards, but I used to be a travel agent so I have a fairly level-headed approach when reviewing all inclusives. My partner and I travelled here from March 15th to 22nd. We were there over a local holiday, and the resort was quite busy when we arrived. There were a lot of local families, which was act [... read more]

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Private  - 

Verified Purchaser

Riu Flamingos: Terrible experience!

Beautiful resort. Great pools for all ages. The children area was great for my young kids. Rooms need an upgrade. Staff were ok. I travelled with my family (16 of us) and on day 4 we all got food poisoning. Most of us ate at the Italian restaurant the night we got sick. The next two days we were all sick in bed. What made our experience worse was when we went to customer service to share that we got food poisoning the manager there said “it is suspicious that it’s just your family this happened  [... read more]

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Dani33  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Fantastic Resort and we love MEXICO!

Krystal Grand Nuevo was absolutely Amazing! This resort was very clean, sanitation staff were always working. Rooms were clean and service was amazing. The pools were THE BEST!!! The Infinity Pool sold us on this resort as it was looking right on the beach. Also the fact that the resort/infinity pool was the closet to the ocean from all the resorts along the beach. The entertainment was great! Food was good. If you go to this resort sit outside on Manuel's area.Manuel is an amazing,kind [... read more]

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Tara Lightfoot  - 

Verified Purchaser

Dreams Tulum Resort and Spa: Dreams Tulum

The hotel grounds were beautiful. Buffet 7/10. Entertainment 8/10 great musicians and not your standard cheesy stage performances. Beach a 6/10 seaweed was bad. 9/10 room service. Cleaning lady 9/10. Wouldn’t go back because of the restaurant food.

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JackieT  - 

Verified Purchaser

Ocean Maya Royale: Awesome Resort

We had a fantastic week at Ocean Maya Royale. Clean resort, great staff, good food although the buffet needs a bit improvement. Al a cartes were great. The entertainment team MAKES THIS RESORT! Jules, Kendall, Autero and Adela are absolutely amazing. They work hard long hours and always with a smile & high energy. Would definitely go back.

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Ryley7  - 

Verified Purchaser

Iberostar Waves Tucan: Hidden Gem

Highly recommend this resort, great food, great staff, great beach. Awesome time had by our group. This isn’t a party resort which is not what we were looking for either. Traveled with our 6mo they were super accommodating and resort is quite stroller friendly. We tried all the restaurants other than the Japanese one, they were all excellent. The rain forest portion is amazing as well as the amount of wildlife on resort.

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Nurse  - 

Verified Purchaser

Sensira Resort and Spa: Grear resort for families with kods

The grounds of the hotel are not big. the hotel has some amazing facilities. there is a movie theater, trampoline, kids zone, teen zone. The restaurants are great. Service is amazing!!! The only downside is: all the chairs by the pool and the cabana’s are reserved by 7am.

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Private  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: Great Resort!

Rooms are beautiful and well appointed, nice location. The food and service were excellent. All of the staff were pleasant and accommodating from the food service to our rooms completely cleaned and stocked daily. I can’t say enough!

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Private  - 

Verified Purchaser

Grand Sunset Princess: Big Resort

We enjoyed our stay at the Grand Sunset Princess. The grounds are beautiful, the rooms are spacious, and the resort is conveniently located close to Playa del Carmen. The beach is pretty but the rocky bottom makes access to the water a bit painful. The resort is huge and it takes a while to get around so expect to do a lot of walking. It is also obvious that that resort is understaffed so you have to wait in a lineup to get anything from service at the front desk to getting a drink at the bar. F [... read more]

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Jenny 1  - 

Verified Purchaser

Barcelo Maya Beach Resort: Unhelpful reception

Frustrating with the check in, staff could not provide us with the 2 queen beds that was agreed on. We tried every day to switch rooms to no avail. The commication between the front reception staff was terrible they promised to bring a cot to accommodate my son as he is very tall and too big for a pullout couch. I had to remind them over and over . I was trying to stay positive and relax something I really wanted to do all year. Our alacarts were booked as early I a could at check in but got 1 [... read more]

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Edytka  - 

Verified Purchaser

Riu Palace Baja California: Excellent choice

This IS A 5 * Hotel!! I like RIU chain but Palace Baja California in Cabo is truly amazing!!! adults only choice! The service on every level is exceptional! I’m a definitely a supporter of this RIU location. Everyone did amazing work making sure our vacation is enjoyable and relaxing, We miss you guys already. Food choices and all a la cart restaurants are spectacular! Pools are great, bars, everything is sparkling ✨ clean and we can’t wait to go back! Sending love from Canada and us Polish t [... read more]

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Matt  - 

Verified Purchaser

The Pyramid Cancun: Going under resort!!

I have so much negativity about the place that i will only say for you to pick another resort for your next trip!. i was very dissapointed about the place. its in ruins and you will find your stay very uncomfortable. good luck

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