Paradisus Rio De Oro: Paradisus Rio De Oro - ROYAL SERVICE

Well I cannot say enough about my stay at the Royal Service. Had not been on vacation in over 25yrs and Bev Johnson suggested the best. Had a 2nd floor apt just a walk away to a private beach with a bar and the ocean view room was unbelievable .My personal butler looked after me and arranged outings (just me) and made reservations at all the restaurants which were in both lobbys (food was the best I ever had since I am a Chef myself).At nite the music and entertainment was super where I me [... read more]t some great people from Canada,England,Germany and USA.It was nice that my stay at the Royal Service was nice and quiet and had a cart at my disposal to take me to both lobbys. I would not hesitate to return next year and was told I could have the same room and personal Butler. -

Sol Rio de Luna y Mares: Great resort

I absolutely loved everything about it. I would return anytime. Beautiful resort and the staff are simply wonderful. All so friendly and helpful. The food was great. I loved all the different restaurants available. Pool bar also super. All in all I simply loved it.

Melia Cayo Santa Maria: Amazing and relaxing

If you’re looking for something quiet and relaxing with some good evening entertainment this is the resort you want. The resort was amazing well kept and very clean. The people that worked on the resort we’re very nice intentive and generous. The beaches are amazing. The food I give a 7 out of 10 Which is really good for Cuba, although the selection at the Buffy could be a little bit better but All in all I would have to say my experience at this resort was amazing, one of my better trips [... read more] to Cuba. Ps a little tip a day goes a long way

Melia Las Americas: PERFECT!

BEST place I've stayed in Cuba... The resort was beautiful... Fabulous food. Amazing beach. lovely staff. The transfer from the airport is only 30mins and 10mins to downtown Varadero I would recommend this resort to anyone! and especially any golfers as its right on the ONLY golf course in Cuba! and such a a gorgeous course. perfectly maintained

Sol Cayo Santa Maria: Friendly staff, Run-down resort

Much of the staff couldn't speak English but they were always friendly. The grounds were well maintained, beach was very nice. The room was not well maintained, smelly & the food was by far the worst.

Hotel Vigia: Never Disapointed!

This is my 4th time a Sol Cayo Guilermo, and once again I enjoyed my stay there. A smaller resort, with a staff that is friendly, and helpful. The room was cleaned and cared for early each morning, . We enjoyed our meals at the buffet and specialty dining room where the servers and cooks were always looking after us. There were many choices of food. We enjoyed the nightly shows, and music in the lobby. You can't beat the beach, and pool is always refreshing. Hopefully, I'll be able to go  [... read more]back again sometime soon.

Sol Palmeras: Sol Palmeras...my 3rd vacation here

This Resort and the people who work here are so friendly and caring to all the guests...being my third trip to Sol Palmeras,I have developed many friendships and they make feel like family now . I am definitely heading back next October. The restaurants are great and the service is fantastic. The buffet is incredible with so many choices. I was pleasantly surprised to see some changes in the decor...I liked it before but the changes create a wonderful seating area where you are able to enjoy [... read more] the beautiful interior from the massive staircase to the open concept upper floor and also enjoy the beautiful gardens and trees through the two story high windows .

Memories Cayo Largo: Rooms had better days...

Sol appartements are looking great from the outside, but... After a late evening check in that lasted for an hour, we were assigned room 1011. We walked to it at about 10PM, the resort looking in good condition under the electric lights. We opened the door and walked in, quickly realizing that the AC had'nt been turned on prior to our arrival. Managing to turn a grim light on, we sadly noticed the poor condition of the furniture that had been painted in white a few times already but in dire [... read more] need for an other coat. All the light shades must have been dating from the resort's original days, badly yellowed and looking dirty. The patio for was almost unopable, having been forced with something from the inside. Wouldn’t lock as well, as the lock was broken. The bathroom was OK, discounting the fact that the plumbing in the bath was all loose and sticking out from the wall. The beds mattresses had seen better days also... We managed to turn the AC on, quickly noticing a strong rumble that couldn’t be fixed. Oh well... The property itself was in quite good condition. The pieces of meat that were served at the evening buffet were really good but as for most Cuba outfit, selection was scarce. The worst ceartainly the morning buffet, where fruits were almost non existant, except for pineapples and and some orange pieces that were somewhat covered by fruit flies. Hum... No yogurt and bad coffee. All in all, we certainly were disappointed by the Sol, knowing that it's the most expensive resort in Cayo Largo. The Pelicano gardens certainly were not in as good condition, but everything else was better for a much cheaper price. Melià, you have some serious work to do there....

Paradisus Princesa Del Mar: Wonderful to Relax & Explore

This Melia resort is one of my all time favourites! The layout is great because all room accommodations and villas are close to recreational amenities and restaurants. The beach is just a 2-5 min walk from anywhere on the resort and Varadero has one of the best beaches in all of the Caribbean. Here's my evaluation of various resort amenities including the guest experience: Room & Accommodation - 4/5 Food - 4/5 Swimming Pool - 5/5 Beach - 4/5 Bars - 4.5/5 Housekeeping - 3.5/5 Front Desk  [... read more]- 3/5 F&B Service - 4/5 Problem Handling - 4/5 Tours & Excursions - 4/5 Spa & Massage - 4.5/5 Wi-Fi - 1/5 Entertainment & Shows - 5/5 Safety - 5/5 I would recommend this resort to Canadians looking for a warm vacation destination; Cuba is a short 3.5 hour flight from Toronto and you receive great value for price paid. Take a day trip to Havana (a must), rent a scooter and drive to Varadero City (only 30 mins), and spend the rest of your trip on the wonderful Varadero beach getting some Cuban sun!

Sol Rio de Luna y Mares: Resort could use some attention.

Yes the Resort could use some attention, but don't let this stop you from visiting! We are regular travelers to Cuba and try to use different Resorts each time we travel. One of the best beaches we have seen in the Country, the snorkeling was AWESOME! The workers on the Resort were perfect, we had a few issues with our room the first couple days we arrived but a quick phone call to Maintenance and everything was taken care of. The food was great even for our 8 year old. The weather was OUT STAND [... read more]ING (Nov.05 to 12, 2018). We always go big with tipping and girts for the workers and locals on our trips, but this time we wanted to experiment and see if it would effect our stay... IT DID NOT! We gave out half of what we would normally do compared to other trips and it did not stop the staff from treating us with respect and kindness! Thumbs Up Sol Rio de Luna y Mares we will be back.

Melia Cayo Santa Maria: What a Difference a Year Makes

Last year after Hurricane Irma we visited the hotel and it was in great shape. This year the foliage has fully returned to all the trees and the flowers are out in bloom. Work has continued on upgrades to this resort. Just before we arrived a new GM/Director was installed replacing the former who arrived last January. The Tex Mex restaurant was closed for renovations but was available off nights in the Mediterranean. Although it is considered off season all facilities were operating. The staff a [... read more]re the heart of this resort and do an excellent job in making sure the guests are priority one, Food was quite good and of course plentiful. Lobster for some reason is not available as before and now must be paid for if requested (18 cuc) as well the was no calamari which may change. We had no problems changing beach towels when required. The beach is in great shape with lots of fine white sand. There are plenty of loungers and shaded areas on both the beach and pools so no need to save anything early. The CIGAR BAR/LOUNGE is now open behind the Lobby Bar where cigars and Vintage Rums can be purchased by the shot or bottle at reasonable prices. That is cheaper than the Duty Free prices. The Lobby bar is non smoking under the roof and the pool bar has gone non smoking as well. The new GM asked for our thoughts and concerns and is always about meeting with the guests and staff. There were some 27 or more return guests on this trip and we all met at the Returning Guest Dinner which is held weekly and attended by senior hotel staff and guests . No see me's were out in force after dark and early mornings until the sun was fully up and spray was required. Many first time visitors were amazed at the smaller size , the staff, and food and have said they are planning return trips, some as soon as January. We are now looking forward to our next visit in April.

Paradisus Rio De Oro: Look no further!

Beautiful resort, great staff, amazing beach with snorkeling and the food is fantastic. What more do you need? Almost every couple we spoke to were back for their 4th, 9th or 10th time. We fell in love on our first trip and we want think about going anywhere else.

Paradisus Rio De Oro: Our stay at Paradisus Rio De Oro

Beautiful resort and would give it a 4.85 stars. The food was very good, with an excellent fish/seafood bar with a Chef and lots of vegetables. The a la carte Restaurants, are awesome. It is a no children resort, therefore a bonus for those who want to rest and drink. Beautiful pool. The entertainment was a step up from other resorts we have been in Cuba. The only only issue was with the airline "Sunwing" which I do not wish to ever fly again as they changed out flight at the last minute and to [... read more]p it with loosing luggages for 3 couples on our trip and made us wait 2 hours in the bus at the airport to try to locate lost luggages. I found out that West Jet and Air Transit also offers packages for this particular resort.

Hotel Vigia: Fantastic staff

Sol Cayo Guillermo is a favorite resort of ours because of the staff, beach and size. Unfortunately the hotel was not very busy and with reduced numbers the hotel has to manage costs by closing amenities. The Ranchon beach restaurant was closed for our entire week. This restaurant was our favorite lunch place, best food actually, when we were there in February. The buffet was limited to different kinds of eggs at breakfast, but had a good cheese selection. We had lunch at the grill next to  [... read more]the beach bar, good offerings there, especially the rice. Dinner was fantastic at the a la carte..the best we've ever had in Cuba! The buffet was tired and while there were some different meat and vegetable options was ok. You never went hungry. Our room was one that had a new mattress and paint job. They are always clean and tidy, but the furniture needs to be updated, nit just painted. Safety deposit boxes available at 2CUC per day. Lots of sun beds and palapas at the beach. Again, the staff can't do enough for you, they are the single factor we return.

Melia Marina Varadero: Unfortunately not as good as the add!

People in Cuba are very nice, always. We enjoyed the room which was clean but the balcony’s door didn’t close properly and the screen wasn’t working. The wifi didn’t work even though we bought a card with the password. And the food choice was terrible.

Sol Cayo Coco: What a great vacation

This was my first stay at this hotel and Cayo Coco. I was traveling alone and last minute so i thought i would try this resort. I checked a few mixed reviews and booked it. The pros: the beach and the entire grounds are very clean. I had dinner in both restaurants and the meals were great. The cuban rum bar had authentic cuban cocktails and had a great view of the lobby and shows. The coffee was awesome and the area was kept cool with fans and they always had staff waiting to serve you. M [... read more]ost times when ordered coffee or drinks from the coffee or pool bar they would say " Sit down i will bring it to you" The cons: Of course there could be more variety at the buffet but you know how it is. They didnt always have lots of choices but i survived to write this brief review. I like wi fi in my room and it wa only available for a c.u.p per hour. Beach bar drinks need some work. Limited drinks and stale pop. They need mojitos and a blender.

Melia Buenavista: Still beautiful as ever

Once again our stay at Melia Buenavista was amazing! This was our 4th time here and glad we decided to visit again this year. Everywhere is clean, people are very friendly and food was great! The last 3 visits the food was not the best as we would always go to other resorts for dinner but this time we didn't want to eat anywhere else. The food quality increased 100% and that makes a big difference. The morning buffet has changed since our first visit as it used to serve hot and cold food but [... read more] now offers food from a menu as well as a variety of fruits, meats, etc. We keep coming back because of the location, the friends we have made and the overall atmosphere. It was great seeing our friends Lester, Ornesis, Lewis, De La Torre and many many more and our new friends Joan and Armando who were our butlers this time. There are a few things that need to be addressed at the front desk when first checking in ... you really don't know what to do or who to see if this is your first time there. Even with it being our 4th visit it wasn't a smooth start with interruptions while checking in, told checked in but we weren't given our key to go to our room right away and when we did meet our butler he was asked to take another couple that checked in after us then when he did come back he was taken away again...it took well over 30 minutes of waiting just to get heading to our room. This needs to be a lot smoother and much friendlier greetings and needing to acknowledge people standing people waiting in lobby area and need to understand and speak English better when at the front desk. Other issue was after the second day the coffee and juice in the room was not replaced daily and we had to ask at least 3 times over the next 2 days to get coffee. I do like the idea that they now include a kettle and definitely will bring tea bags next time to enjoy on the balcony. They also have an amazing spa with a cool water Jacuzzi, steam room and sauna and lots of treatments to try!! Yes there are imperfections all over the resort but the friendly staff and beautiful location helps make up for all the little cracks, paint chips, etc. Overall it is a beautiful peaceful resort that offers you many beaches to relax and enjoy being in Cuba. My husband and I enjoy visiting and will be back again next I'm sure! If you like not rushing to grab a spot at the pool or the beach and enjoying the atmosphere this is for you.

Melia Marina Varadero: Will Never Stay There again or Recommend

We stayed at The Melia Marina Varadero from Nov 3.2018 to Nov 10.2018. My review will be in point form: - I liked the main lobby - the staff were friendly - if you want good service and good food book Levels for thos resort - our balcony door did not close so our room had to be changed - there was mold anf rusting in the rooms they have poor ventilation added to the fact that the shower area has no door to close it leaves the bathroom foggy and sweaty - this hotel was 5 years old in Aug [... read more]ust 2018 it looks like 15 years - there is poor lighting outside of the property my friend tripped on the step down to the pool there is no lighting at all and on our way back another vacationer fell flat on her face - the hotel has roaches and termites thankfully not in our room hut some fellow travellers we sat beside on the transfer back FINALLY - the food is horrible the sane food itemz repeated 3x a day - breakfast had sardines out of a tin...flies are all over the food - when you're ordering something from the grill ie. Pancakes or eggs or seafood you can see broken cracked tile in the kitchen huge turnoff I almost forgot....they brought a bottle of champagne to our room on Nov 7th. We enquired who was in our room after the maid left and no one told us. While the gesture was nice someone being around our items without notice is unnerving. Also they gave us a room to change on our last day after checkout the bedskirt had dirt on it the water settled while showering and didn't drain.. Gross. The people get a 4 but the hotel gets a 2.8

Sol Palmeras: Amazing Veradero

The lobby area and front have all been renovated and were clean and very modern looking. The physical buffet hall was clean and well serviced. There was very enjoyable vocalists in the lobby every evening after dinner and all were great. There was also a small kiosk for cigars and rum in the evening that was convenient tho the staff didn't speak English very well.

Paradisus Princesa Del Mar: Excellent Vacation stay

We had an amazing 7 days in Cuba and cannot wait to go back! Our resort was fantastic with stunning views from our second floor balcony. Such friendly people that teated us like a good friend, we felt very welcomed and truly enjoyed our stay. We read a lot of reviews complaining about the food and I was expecting it to be much worse than it actually was, I found it to be quite acceptable for "buffet" style. Our best meals were in Havana and the Cuban allacart(spelling?). Amazing beach, excelle [... read more]nt entertainment, clean rooms, reasonable food, wonderful people, highly recommended. Be prepared to tip!