This resort is very large but with the trolley passing every five minutes it made going from one area to another much quicker.
The pools are clean and there are enough chairs for everyone.
Buffet has many options to choose from. Only thing I can say is the buffet close to the beach is not kept clean in the eating areas. Food left on the ground and tables not cleaned after the people's dishes are removed.
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Private -
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Bahia Principe Escape Ambar: Customer service
Rooms are not actually clean, I noticed a stain on the bed sheets had my room cleaned the next day all the cleaner did was make the bed and did not change the sheets. Was given a towel with feces stain on it and shower dirty.
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TVtoronto -
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El Beso Adults Only at Ocean El Faro: Pretty good, very big
Ocean el Faro el beso (adults only area) was very nice and very large, with multiple pool, lounge and bar areas. The day time entertainment was fun, but because there were so many areas, it sometimes felt like we were missing out on other areas of the resort. The Sports bar could use some snacks, the carts could be more frequent. The food was what we expected and the bar staff was a bit slow but very kind. The lazy river was a super fun addition to the resort!
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Sharon -
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Occidental Punta Cana: Ok resort
The grounds were well kept. The resort is nice.
The staff not friendly and not much English. Saying that there was 2 bartenders at the main lobby that were great. And the poolbar was good.The food was terrible. Buffet was cold, oriental al a carter was nasty. Food tasted terrible. The steak house was good . Service was great until we finished eating the steak and sat for 25 -35 minutes waiting for the dishes to be cleared. Then the table collapsed on 2 of us. Then they came to ask if we were [... read more]ready for dessert.
Would not recommend this resort!
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Alex -
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Bahia Principe Explore Punta Cana: Beach is gone!!!
Staying: Dec 2 - Dec 16, 2022, Villa 04
Hotel is dated (it was built around 2001-2004) and while everything was working in mine room it was "on borderline" - toilet flash was requiring "special" handling ,otherwise it could stuck and water will flow for ever.
Shower was on the brink to be broken.
Light in bathroom ( 2 of them) broken during mine stay but surprisingly they were fixed in 20 min (normal 20 min ,not "Dominican" (if you know what I'm talking about :) ) .
Also air conditioner [... read more]broke - not stopped completely but start losing/dropping water to extend that it practically flooded my room so I had to spend 20 min removing it from the floor with towels (it was 2 am so I didn't called service ). I turned it off and called service first things in the morning and when I returned from the beach around 4 pm it was back in full working mode.
Minifridge "refreshing" not happening unless you completely emptied it so if you want beer or soft drink for spare remove it from fridge.
Worst part was beach - not hotel problem - some natural disaster happens during first week of Dec 2022 and ocean "claimed/eat" literally half of the beach (first row of palm umbrellas were flooded and gone, volleyball playground completely gone ). It is third week of December and still there are no good beach.
Remaining beach area is overcrowded /overfilled with lounges - merely not enough space to accommodate number of people staying at this hotel.
I'm a beach person so for me it was disaster - pools are OK but VERY busy - TOO many people.
Bars: 3 stars , while service is OK (but also not very good) - drinks are not - there are no premium drinks and even if you want cocktails based on tomato juice - at the best you can get them first hour from opening - after that - most likely tomato juice or clamato are gone.
But what is worse - at all bars and even almost every restaurant /buffets - you cannot get simple club soda - most of personal doesn't speak English and doesn't know what is "club soda" is so remember Spanish term they will understand "agua con gas" (not even "agua carbonatada") - but still most places say - no - we don't have it. As well you cannot get it in minifridge
Food: nothing "amazing" but you will not die from hunger for sure - and best part you can get it almost 24 hours (there are nigh snack bar at the beach - but no alcohol drinks)
Good part about resort: they have pretty good night disco club but it opens at 11:30pm so you need kill some time before you can get here.
Design of the disco /music and even service at the bar is amazing. While close to 2am you will start notice smell from toilets iside disco due to luck of cleaning - but you have to realize that place is packed from the moment it opens to last minute - so be prepare for some "side effects"
Shows at resort looks a little bit amature (while girls' are beautiful and boys are strong) but still enjoyable.
There are another "live" music show at the central plaza (common place where is disco and casino is) - and
Surprisingly there are very good especially "rock band" which plays (some nights) with their interpretations/remix of latest (and not) hits - so I recommend and good part here as well - waitress service - so you don't need to get up and get drinks by yourself - keep tipping and you will have non stop coming of your favorite drinks (after second tip they were bringing me mine drink without me even asking - but still don't forget to tip)
So overall - stay was good. Will I return? Most likely - no
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NonaCarla -
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Riu Republica: Amazing party resort
Love the resort, if you are looking for a party, there is one to be found every night.
Friendly happy people everywhere we went, made lots of new friends, frienfly staff, grounds and rooms were clean, food was not the best, but found something to my likes everyday. Pool party's were amazing !!
You must try the jerk chicken on the beach :)
I would definitely recommend this resort for anyone who's looking to have fun at a resonable price.
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Private -
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Riu Republica: Dirty, run down,
The grounds are beautiful and well kept with the exception of the beach. There is so much seaweed on the beach it seems like they’ve given up on maintaining it as there was literally more seaweed than sand. Water was extremely rough everyday and absolutely not safe to go into and I’m a good swimmer. Red flags everyday - disappointing.
Staff and food were hit or miss. Good thing about the size of the resort is many food options although the quality is mediocre with the exception of the [... read more]jerk chicken near the beach which was fantastic.
Rooms are VERY basic. We literally were given a bed sheet (1) and 2 very flat pillows. We had to request blankets and pillows but took a few days to get everything. 1 plug in the room and a usb charger. Our usb was broken and didn’t get fixed although we sent in 2 maintenance requests.
Party pool is disgustingly dirty. Pool water is below the skimmer level so it gets nasty.
Drinks were fantastic and bartenders were knowledgeable and friendly.
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Bbird1234 -
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Occidental Punta Cana: not a 5 star
The Occidental is a very nice resort. The grounds were very well kept and the rooms were very clean and nice. That is about the only good thing about this resort. The service was not great and the food was mediocre at best. The beach only has a few palm trees for shade but it was very nice. The service at the beach bar was very slow as well. The service at the pool bar was very good tho and a few gentlemen at the lobby bar were great as well but thats about it. I will not go back to this [... read more]resort. Also the website says 20km from the airport but took us an hour to get to the resort.
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Private -
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TRS Cap Cana Hotel: Great time!
Absolutely loved this Resort. Can't say enough about the amazing staff. They would do anything for you. From your butler, the wait staff, the maintenance staff, the bartenders. Everyone was wonderful! The food exceeded our expectations. Best filet mignon I've had in ages. The Resort is on the small side, which we loved. It was very quiet and relaxing. So if you're looking for a party, this Resort is not for you. We were aware that the resort was hit hard by Hurricane Fiona, but that did not affe[... read more]ct our wonderful stay. They are working very hard to fix all the damage by the hurricane . There are things that need a little TLC, but nothing we can't look past. The beach is pretty much non-existent, but we knew that before. So that was fine as we are more pool people. If anyone has anything negative to say about this Resort, then all I can say is they are extremely picky and high maintenance.
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Steph -
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Riu Republica: Amazing Party Resort!
This resort was definitely one of my favourites!
The resort has lots of entertainment and activities, it’s very clean overall and the buffet is delicious. There is a variety of à la carte restaurants which include Spanish, Italian, Indian, Asian and Japanese foods.
The service is top tier and the workers on the resort are very kind.
The rooms were clean and semi modern but I will say that the beds need an upgrade. They were hard as a rock.
The beach was beautiful and the views[... read more] were amazing. It is important to note that depending on the time of year you visit there may be a lot of seaweed along the beach front.
I would recommend this resort to anyone that is looking to party.
Terrible food in the buffet Waiting for clean plates, line up every morning at omelette station. Coffee machines broken Entertainment sucked. Not a five star resort. I would not recommend Esmeralda to anyone.
The grounds were beautiful and lovely beach
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Jess -
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Riu Palace Bavaro: Great Resort, Beautiful Beach and Friendly Staff!
My boyfriend and I stayed here from October 15th-22nd 2022 for our first trip. We appreciated the intake process where the lounge offered food and drinks while we waited to be checked into our room. After a long flight the snacks were much appreciated. We were introduced to our butler Victor Alexis upon arrival and given his contact information once we checked in. Having the ability to contact him with our questions, reservation requests, and seeing his daily messages about the schedules and men[... read more]us of the day made our stay very comfortable. He was very attentive and friendly when seeing him on resort.
Room: We booked the Mirage Club Sky View Suite with Rooftop Jacuzzi and were not disappointed. Being part of the Mirage Club meant we were in the adult only section with just a 2 minute walk from the beach. Our rooftop looked out over the Seaside restaurant and bar, the pool and the beach. The room had air conditioning and our mini fridge was constantly stocked. We were also left extra waters beside on our bedside tables which were much appreciated after late nights. Housekeeping was amazing and kept everything very clean. We never ran out of towels or cleaning products. Our club access also included access to the adults only lounge which stocked drinks, alcohol, a variety of snacks and fruit all day. It was a great addition to the regular food offerings this resort had.
Food: The food options were endless. The buffet was great for breakfast offering variations of eggs, pancakes, crepes, meats, etc. They had lots of fresh fruit and fruit juices along with yogurt and other dairy products. As someone with celiac disease navigating buffets can be difficult. They had clearly marked gluten free muffins, sourdough, and croissants as well as an omelette station that was great for avoiding cross contamination. For the most part the buffet is very straight forward regarding what is and isn't gluten free. Most of the staff that was knowledgeable about gluten free food worked in the restaurants not the buffet. The staff in the French and Italian restaurants were great with recommending gluten free options during both of our first dinner visits. There was some confusion at the Italian (lunch) and French restaurants (2nd dinner visit) so just make sure you double check with a knowledgeable staff member. It can help to have a spanish description of gluten free food saved on your phone. The Kabuki restaurant was awesome for making sure the food was gluten free! They used gluten free soy sauce and made sure to keep the cooking area and food separate from the usual food they had cooking. It was a great experience. We typically went to the Seaside buffet for lunch which offered both traditional dishes from the Dominican as well as fresh salads, fruit, and seafood. This buffet was a bit harder to navigate so be sure to find an employee that knows gluten free food to guide you through it. There was also a coffee shop open most of the days that offered great food and speciality drinks.
Entertainment: There was always something going on during the day or at night to keep you busy. There were lots of activities in some of the pools as well as beach activities. The nightly shows featured popular music and impressive acrobatics. I recommend getting a seat early if you're looking forward to a particular show. They also had entertainment in the courtyard area that was easier to drop in on before or after dinner. We even picked up a painting from one of the performers.
Beach: The beach was great! There were some days with seaweed and some days without. They did make an effort to keep it clean as best they could. There are a lot of people trying to sell things on the beach which can be helpful if you're looking for souvenirs but is a bit overwhelming. Most of the sellers are polite and move on if you are not interested. There were lots of chairs but be sure to try and to get a bali bed early in the day if you want to spend any time on one. The drink service on the beach was a plus.
Bars: The piano bar is a perfect place to go for fancy drinks. Antony at the lobby bar was amazing! He always had drinks ready when he saw us coming and had his own speciality drinks when we weren't sure what to order. The seaside bar is the best place to grab drinks when you are on the beach. The ladies there are very friendly. Rafi was also awesome at the Tiki bar if you're spending the day in the pool. If you're part of the Mirage Club make sure to visit the exclusive bars beside your lounge or in your pools which are less busy.
Check out: Check out process was quick an easy. Our bags were picked up while we went to breakfast and loaded onto the shuttle for us as we left.
Overall we had a great experience and will be returning hopefully to see the same staff members that made the trip memorable.
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Tukkur 2022 -
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Majestic Colonial Punta Cana Beach Resort: enjoyed out stay
This was our third time at the Colonial. We have always stayed in the swim up on the club side which is adults only. First room they gave us was on the third floor. Many people we spoke to the room category they paid for and booked was most often not available until the next day. We were compensated with a 25 minutes massage at the spa. Our butler Wensky was non existant after the second day. I sent him messages on the whatsaap to no avail. Thankfully this was our third time so we basiclly knew[... read more] where to go to get the assistance we needed. The staff we approached were so very helpful. Carlos and Flor the beach activity people did a good job of making it fun in the sun for us. Everywhere you looked the staff were smiling and very professional. We had no issues even thinking about covid. We wore masks on the plane but at the resort there was always someone to greet you before meals with hand sanitizer. Because our butler bailed on us we were able to tip other staff more.Even our gardener. We took down almost a full carry on of candies, lip balm and chocolates. The staff loved it.
Breakfast we had always at the buffet for omlettes. Bacon was a hit and miss for availability. Not to sure why.
The Japanese we went to once. It was entertaining but not like it had been in the past. The soya sauce they give you has a high salt content and can ruin the flavors. Try to avoid that.
The restaraunt on the beach was not open for breakfast but had a buffet pretty much the same as the buffet at the main end of the resort for lunch with really good hand made burgers on the grill. The cook on the grill cracked a smile finally when we surprised him with a tip. The watermelon was so sweet and fresh. Kinda funny how that was something I looked forward to every meal.
We ate a couple of times at the Rodeo on the beach. There are many new staff that have never worked in this type of atmosphere before so as a tourist your patience is a must. Some people were very rude to the staff and it is totally not called for. Don,t you remember your first job? I had the beef tenderloin and shrimp. It was not a big steak but very tasty and tender. The Rodeo is an open air place and on the other side of the space is the seafood place. We ordered the lobster and were dissapointed due to the fact it is not the same lobster we harvest in Canada.
We used room service once and had the chicken tenders and french fries. They were better than I expected.
Apparently the Colonial is slated for renos in 2023. Not sure when exacly just something we were told.
The waves in the ocean are to be respected. I got knocked off of my feet while standing on the shore and ended up down the beach in front of the next hotel. The flag was red but the undertow was strong.
All in all it was a very relaxing vacation.
Our room was spacious and the lady who cleaned our room was so sweet. She was an older lady , I wish I had of caught her name. We didn't have our room made up every day.Our fridge was filled with what we used and the guy who took care of that remembered what to leave and what not to leave. For the first time we took a damp rid bag and hung it in the closet where our clothes were. I was surprised how well it worked. The humidity is high naturally and it took that out of our clothes.
Felix and Francisco are butlers but they take the meaning of service and helpfulness to a new level,and they weren't even our butlers.They are the best.
With the price of vacations going up we would like to return to this resort but it's time to start exploring our own Country.
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Champ -
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Bahia Principe Escape Ambar: not a 5 star resort 3.5 at best.Very disappointed.
Grounds were nice.Had a swim up suite which we loved!Food was not very good 2.5 out of 5.Service was very hit and miss 2 out of 5.Room service was terrible.Premiun alchohol not available after 4 days we stayed for 12.Only served local alchohol which i can get at any resort.Overall the swim up suite and the weather saved are vacation.Would not return to this resort.Defitnitly not worth the money.Also air conditioning did not work for first 7 days!
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Bkoko -
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Majestic Mirage Punta Cana All Suite Resort: Group disappointment , sickness
1st I would say the resort itself was well maintained. The cleaning staff for the rooms and general areas did an exceptional job in keeping the resort looking great.
Rooms were very large and the grounds around the pools and beach were constantly cleaned.
Here is our disappointment.
Everyone in our group ( 10 of us) developed some type of stomach problems not once but many times over our 14 days, and 4 of us are still dealing with this since returning home 5 days ago.
We have been away many [... read more]times as a group before in Punta Cana over the last 10/15 years and this has never occurred before. Yes having the odd upset stomach does occur but not as severe as this.
It may have been the water they froze for ice cubes or the tap water they rinsed the cups with but we did notice they way they set the food out in the buffet ( flies all over)and precooked some meat items and left them sitting for long times.
After all of us having problems after about 5-6 days we spoke with Fred (resort manager) and their head chef , changes were made but they seemed to put in place one day then not the next.
Fans were put in around sitting food in the buffet to keep the flies away one day then not the next.
Meat was not precooked then few days later back to the precooked way.
Speaking to other vacationers most were having stomach problems and not happy with the with the food in general and that's why brought to the attention our butler and management.
The resort will apologize which they normally do but that doesn't make up for the money we spent . and the loss of quality of life during our time at their resort and for some still after returning home.
That's why we booked a 5 Star so this wouldn't happen. I could understand if we booked a 3 Star or 2 Star resort but come on ,there should be some kind of guarantee by either the resort or the travel agency for the service they advertise.
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Ron & Denise -
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Majestic Mirage Punta Cana All Suite Resort: A resort I can forget
This hotel is like a palace. Very well located about 1/2 hr from the airport.
There is about 1500km of nice sandy beaches.
People are very friendly.
The rooms are very nice.
Landscaping is gorgeous .
Good choices of restaurant & buffet.
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Private -
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Majestic Colonial Punta Cana Beach Resort: Fancy as hell
General areas grand, clean, well kept.
Rooms also well kept.
Booked poolside, was told the number of poolside rooms we booked were not available and they "upgraded" us to 2nd floor close to beach. It is not an upgrade we checked it out.
A la cart restaurants have the best food.
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Rose0772 -
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Majestic Mirage Punta Cana All Suite Resort: Worst trip ever!
8 out of 10 of us were sick with diarrhea and or vomiting during our stay. 3 of us are currently receiving medical attention as our symptoms are still present.
We met with the restort manager and head chef during out stay to voice our concerns. Food was being partially cooked and left sitting out in the buffets and flies were all over everything. After we spoke with them we did notice they put out fans to keeps the bugs away. However they were still leaving partially cooked food sitting out.[... read more]
A few of us spent a good portion of our trip in our rooms sick.
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Private -
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Bahia Principe Escape Aquamarine: It’s not a 5 stars resort!
We would rate this resort 3,5 to 4 stars, not 5! The rooms are old and dirty. Sometimes things just falling apart. It’s a very busy and noisy place. The stuff has no idea about “ invisible “ service or about any respect of guests quiet time, even at night. Two times somebody tried to enter our room after midnight. … There was so many unpleasant things… In two words, I wouldn’t recommend this place to anyone.
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M and J -
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Riu Republica: Party resort
Couple - mid 40’s —Party resort —The resort is ok. The grounds are beautiful. The staff are great and work very hard. No issues at all.
Food- lot’s of variety, great beach, lots of chairs.
HOWEVER—- this is where the review is not good. It’s mostly for 20-30 year old people who love to party to hip hop music. One night we were awakened at 2am by blaring hip hop from one of the rooms. Lasted till after 3am with security being involved. Absolutely no consideration for other people.[... read more] If you want to party there are common areas for that.
A lot of people we talked to also got sick with a stomach virus. Our 3rd day in I got very sick for 9 days.
There were two party pools, crowded, people eating in the pool and particles of food floating around. Didn’t go in those pools because it was gross.
Will never return to this resort for these reasons.