Occidental Arenas Blancas: good

The hotel was basically great. Our room was close to everything. The down side was that we had no AC for the week. I complained to the desk and Sunwing staff. Nothing was done. We had to sleep with the windows open and the bug bites were terrible I am, still treating them. The hotel was clean, pools clean and huge, beach great, lots of lounge chairs, drinks perfect, food was pretty good. We were asked on the plane to complete our Sunwing questionnaire the flight attendants never handed them o [... read more]ut to us. I had to ask for one. I would go back to this resort!!

Barcelo Maya Beach Resort: definitely going back!

This resort is definitely one to revisit. The snorkeling is wonderful. The dive shop is great. We were in the Tulum building of the Beach resort section. It was quiet and peaceful and a short walk to everything we needed.

Barcelo Karmina: A first class resort

We had the joy of going to this resort two years ago, enjoyed it to the fullest at that time so guess what, booked it again this year from February 10 - 24 -2017 again we received the same results people are wonderful and polite, food is great, grounds are kept clean, rooms are kept clean, and all pool areas likewise. My wife and I both highly recommend this place everything close by.

Occidental Arenas Blancas: A nice resort that needs updating

The Barceló Arenas Blancas Resort in Varadero Cuba is a resort that is in need of a great deal of updating .The rooms are in need of re painting ,repair and in despert need of cleaning.The housekeeping is poor the floors are dirty the bathrooms the tubs in particular are filthy and need replacing. In some areas of the resort you smell sewage. The water situations is not good the hot water is cool and the water pressure is low. The villas are also an issue as they are also having water [... read more] issues. The Hotel grounds are well kept as are the pools and beach. The food is the same for almost every meal but acceptable. The staff try hard and are friendly but on the housekeeping & maintenance side they need better direction

Estelar Playa Manzanillo: This was a great resort

The Occidental is a very very well designed and managed resort. We really enjoyed our stay. There were quiet areas for adults and more active areas for families and those who wanted music and celebration. Lots of places to sit and relax or join in activities like beach ball and dancing. The food was good - lots of fresh fruits and vegetables. Entertainment every night. Several shuttle buses to Cartagena and back. The staff was very efficient and friendly. The smallest request was attended [... read more] to immediately. Thanks to our agent Bill Gentry at Tripcentral for suggesting this place.

Occidental Arenas Blancas: Solymar had to stay there because they did't have a room for us at arenas blancas

grounds very neat and tidy rooms need upgrading especially the bathrooms, there should be hand sanitizers outside buffet and restaurants. Location is perfect, close to town.we had to stay at the Solymar even though we booked at the Arenas Blancas

Barcelo Montelimar: Peaceful

Great surroundings, the grounds are well cared for. Would recommend for anyone seeking a tranquil getaway. Bungalows feel like home away from home. Wish there were more scheduled flights to accommodate a longer stay then 7 days but less then 14. It would be great to travel on a Thursday and return the following Saturday or Sunday.

Occidental Arenas Blancas: great

everything was wonderful the hotel is 2 minute walk to downtown which was great. Also being attached to the solymar is great because the buffet was better there and you have access to the pools,its a 2 in 1. would for sure go back.

Barcelo Maya Colonial: Large but great with lobby issues

The hotel is a very large complex with lots of space and very large pool areas. There is a beautiful beach with nice sand areas in the water. Food is absolutely fantastic at the a la carte restaurants and very very good at the buffets. The service at all the restaurants and all the bars was just fantastic. It's always nice to have conversation along with good service. On the negative side. The main lobby service was very bad. No answers to any questions. No king bed and no help in getting one. [... read more] No peso exchange available so bring tipping size notes with you. We were locked out of our room and found a line of people at the lobby with the same issue. We were all told we all must have got our cards wet or oil on them. Unless oil dripped through the safe in our room the second card was shot too. The rooms at the Colonial are a bit tired. We had the classic stuff in the room. Patio door wouldn't lock properly, shower head was half shot, a couple light were broke one hanging out of the wall as just a wire and a light bulb. Overall the resort is very very nice but if you are the type that requires a luxury hotel room?Maybe this is not the place for you. If you enjoy food and the beach with a little Captain Morgan Spiced Rum tossed in and can look past the rest? You will enjoy. Check the concert listing on the resort as the shows will affect the resort very much. Quiet big place unless there is a big show that weekend.

Occidental at Xcaret Destination: Beautiful Resort

This hotel was truly everything it promised it would be and then some. We had an amazing time and the staff and the hospitality were top notch... :) The resort itself was absolutely stunning. The food was delicious... the service was above and beyond..Loved it and can't wait to return...

Occidental Punta Cana: Had a good time but would not return or recommend

The hotel is nice enough , pools great, beach beautiful. How ever it lacks decent staff. There were a few who were really good but not many. Our maid service was terrible, from not cleaning room one day , we had no towels or water one day. Had two beer in fridge day we arrived and never had more. Minor i know but little things like this is reasons we would not recommend . Bar at beach was always lined right up , took forever to get a drink. Buffet was typical , wouldnt go hungrey.

Barcelo Maya Colonial: Beautiful resort!

This was our first time at this resort and we have absolutely no complaints! The grounds, rooms, public areas etc. were all immaculate. The food was much better than we anticipated including the buffets. We would definitely consider going back.

Barcelo Huatulco: Great Family Holiday

We just arrived home on Feb 21st from a week long stay at Barcelona beach Huatulco. We travelled with our 2 children ages 5 & 7. We upgraded to premium which was worth it we just wish it was included but offered a beautiful ocean view and no reservations needed for the a la carte restaurants and premium drinks. We also had beach gifts on arrival for the kids and sparkling wine in the room and many more options. We felt extremely safe and loved the very authentic experience. The resort was small [... read more] but perfect for families. Weather was HOT and consistent every single day. You need a hat everyday. Bring your Bubbas as your drinks will get warm fast. Service was amazing and the staff were truly exceptional and so attentive to us..I cannot say a bad thing. Orlando on the beach and his two boys treated us so well on our boat tour...highly recommend it. Only thing I would caution is the beach tide changes and it can have a dangerous undertow..be careful. We can't wait to return.

Barcelo Huatulco: Awesome resort

The resort as well as the grounds are very well maintained. The employees do a fantastic job and work extremely hard to ensure everything is in pristine condition. Staff are courteous, friendly and bend over backwards for their guests.

Occidental Arenas Blancas: Extremely disappointing

Hotel is significantly substandard and is not a 4 star. We have been to Cuba several times and this was the worst resort. On the first day we had to ask for another room as water was entering the unit from above. Food was mediocre and the coffee awful. They didn't know how to prepare an omelette. Best things were beach and proximity to downtown Varadero.

Occidental Punta Cana: so so...

We arrived at 1pm and as check in time was not until 3pm, we were advised to come back at that time and our room would be ready. We went back to reception about 3:30pm and our room was not ready at that time. We went back again at 4pm at 4:30pm at 5:00pm, etc.- many people were arriving and being checked in as the afternoon progressed. At 5:30pm we still DID NOT have our room. Finally we were told it was ready. The bellhop loaded our luggage and we went to our "readied" room. When we arrive [... read more]d the room had not even been touched. We left our luggage there and went back to reception where we were informed that our room had been given to someone else in error and they had another room for us. Our luggage was still in that room. So, they finally cleaned it. Sometime after 6pm we were in our room. It wasn't long before we discovered that the air conditioning was not working. We informed our Transat Agent who guaranteed us that it was be fixed ASAP. Nothing happened at all. For 3 days we informed our agent and the staff at reception. There was a huge communication problem as to who was responsible for informing the maintenance staff regarding the air conditioning. Finally, after 3 days of no air conditioning and no possibility of it being repaired, we were moved to another room in a different building. Other travellers experienced far worse problems, including sewage backups and water leaking into closets from the rooms above them. This would be an awesome resort if our transat agent would have actually taken the problems seriously and communicated with the hotel that there were issues to be addressed.

Allegro Cozumel: GREAT RESORT AND STAFF

WE ENJOYED OUR STAY BUT HAD A SCORPION IN MY UNZIPPED LUGGAGE WHICH ENDED UP STINGING ME 3 TIMES,I GOT IMMEDIATE HELP FROM THE NEXUS REP JOSHUA AND THE RESORT REP MIRNA, AND THE SECURITY GUARD ,THEY ALL HELPED GO THROUGH OUR LUGGAGES AND FINALY FOUND IT AND DESTROYED IT,THEY ARRANGED THE MEDIC TO CHECK MY VITALS AND ENDED UP MOVING US TO AN UPGRADED ROOM.AFTER A DAY OF REST WE WERE ABLE TO ENJOY THE REST OF OUT TRIP ,THE FOOD WAS PRETTY GOOD.

Occidental Cozumel: Snorkeling Heaven

My wife and I both loved Occidental Cozumel. The snorkeling off the resort beach is fantastic seen yellow rays,squid,barracuda and countless other fish. I was snorkeling at least 3 hours a day. If you have a chance to snorkel the reefs (afternoon excursion to two different reefs do it you won't regret it)(shark,dolphins,eagle rays and sting ray all in one afternoon) The resort is small and is in a beautiful setting...wildlife everywhere nature lovers will love it here..The food is OK. Small buf [... read more]fets that are understaffed. This is not a wild party resort. The booze flows freely and everyone was having a good time. You always get a few people that complain. Try the roof top pizza the cozumel pizza was are favorite (Seafood). We met with many return travelers that said the resort is improving all the time......I think we will return also.

Occidental at Xcaret Destination: Gorgeous Resort

We had an awesome time at the resort. The grounds were well kept with amazing wildlife running around. The pool areas were very nice and kept clean and free of debrie. All the staff on site were very helpfull and curtious. Rooms also were very nice and the cleaning staff friendly and efficient. I wold recommend this resort highly for all ages. The alacart dining was nice many varieties of food. The specialty restaurants were very nice as well. The only recommendatin I hae is that they should c [... read more]hange the poicy for men having to wear long pants and full toed shoes, were women are allowed to wear what they wish . Felt this to be a bit unfair for some of the women were very poorly dressed as if they did not care that they were in a restaurant were all ages are present.

Barcelo Maya Beach Resort: Excellent resort- Barcelo Maya

Accommodation, services, food, staff and everything about Barcelo was amazing. We had an enjoyable time, will definitely go back and will refer friends and family too. West jet representative did an amazing job helping us to select this resort and we are very happy. We will definitely continue to use Westjet for other travels.