Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5693 Reviews)

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Private  - 

Verified Purchaser

Riu Caribe Cancun: nice resort

resort was nice and clean food was bland and drinks was watered down i guess that crowd control sunwing was 1 hour late leaving each way other then that it was good outside shops was nagging and taxi drivers rip you off

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Private  - 

Verified Purchaser

Riu Palace Tropical Bay: Amazing food

Beautiful resort with excellent food and service. The beach is deep and the water is calm - great for swimming. The furniture in the rooms and the entertainment area is old and in need of updating. Our bathroom had a cracked sink and very worn bathtub.

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Private  - 

Verified Purchaser

Senator Puerto Plata Hotel: good resort

Food was good and the grounds were well maintained. This was our third time at this resort. Forgot that there was a lot of rocks in the water. Room was not what we requested. Said that we did not want a ground floor room but that was what we got. Also info said that no March breakers were allowed any time of the year. But there was a lot of groups of 12 or more that were in their late teens. They were well behaved though. Lots of hot water in shower but the shower head was on a long pole that wa [... read more]

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Cristina  - 

Verified Purchaser

Riu Merengue: Don't waste ur money!!

We stayed at Riu Merengue..the worst vacation I have ever had..in 7 days we had 4 rooms....mold in fridge..mold on walls..ac didn't work...when we called to get it fixed...they gave us the run around...people r not friendly..we slept out on the balcony cause the room was so humid and it smelled bad..facuets were broken....no hot water...no one to come fix it..tv well u couldn't even see what was on they were so old...remotes were broken...they don't stock ur fridge everyday...customer service do [... read more]

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Private  - 

Verified Purchaser

Riu Merengue: Great vacation

Booked last minute. Resort had nice grounds and a Nice beach. Loved how the rooms were set up in little buildings instead of a large resort. But The rooms smelled musky, and left all of our clothes smelling musky, even after 3 washes. Our door was also broken and I had to make a makeshift lock for it. Pools were nice, but the one with the swim up bar is at the Riu Bachata, which is connected. 24hr drinks and food are also at the Bachata. It’s an older crowd. Service was great. All the st [... read more]

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Sunshine  - 

Verified Purchaser

Riu Reggae: Amazing!!!!

Resort was modern, clean and very close to the airport. You will hear planes over head mostly in the afternoon which didn't bother me at all. The service was outstanding in all areas of the resort. Food was very good in the buffet . I like that you didn't have to prebook A La Cartes as there were 2 seatings 6:30 & 8. the only A La Carte I tried was Italian and I choose steak well done, very satisfying. Beds were comfortable and fridge was restocked every 2 days. we received clean towels and face [... read more]

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Rocky2623  - 

Verified Purchaser

Riu Palace Antillas: ARUBA IS AMAZING

Spent one week at the Riu Palace Antillas in Aruba, this place is PARADISE. Everything about the RIU was Great. The Food, The People the Location the facilities - it was Perfect From the moment we got there to the time we left the staff was amazing making you feel at home and asking to do anything for you. Can't wait to go back!!!!!!!

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CathyA  - 

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Riu Guanacaste: Great Resort

This was a great resort. The grounds were beautiful, food was very good and no problem getting into the restaurants. The bathrooms, hallways, etc. were always clean. The beach was a bit rocky but good.

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Andrew  - 

Verified Purchaser

Riu Palace Tropical Bay: Fantastic Resort

This resort has it all. They have friendly staff great entertainment. The food was terrific and everyday we were surprised by something. Whether is was ice cream served at the pool, to fresh coconuts at the beach to make your own paella. It was my second time at this resort and it seems to have gotten better. The only downfall is the rooms need to be updated but I heard they are going through renovations next fall. Great Trip!

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Didi  - 

Verified Purchaser

Riu Flamingos: Extraordinary, beautiful resort

This is the most amazing resort I ever stayed in a long time. Clean, grounds are well kept, food is extraordinary and such a variety of choices. The staff are so welcoming. The activities are well organized. . It was very nice to be able to dine at our convenience without having to make a reservation to eat a la carte. Tripcentral.ca recommended me a very nice resort . We all had such a wonderful trip. Thank you

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Donut 45  - 

Verified Purchaser

Senator Puerto Plata Hotel: Good Resort

We had a very nice trip........ some comments about the resort......the grounds were very well maintained.......Our rooms and the restrooms were very clean....... The one think we would recommend is a little more daily variety in the food being served......thank you.....

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Anne  - 

Verified Purchaser

Riu Flamingos: Amazing Resort!!!!

My husband and I stayed at the Riu Jalisco from Feb 11-18 and had an amazing time:) The resort is spacious and immaculately cleaned constantly. The Staff in all aspects couldn't be more friendly. We went to the lobby bar every night and Tony and Lucita are the best!! they laugh and joke with everyone and make you feel like family. Our room was a great size and stocked with bottles of alcohol and beer all the time. We had a king size bed and clean linens were done everyday. As far as the on [... read more]

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: Great resort!

The resort experience was great. Nice, newly renovated rooms and common areas (overall the resort was small but never felt too busy). Everything was kept very clean and the staff were really great especially the pool bartenders and resort entertainment staff. The pools were nice and the swim up bar/infinity pool had a great set up/view. The beach was nice too and the water was beautiful! The al-la-carte restaurants aren't really worth the wait, but the buffet was always good and had lots of opti [... read more]

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: Beautiful hotel

Stayed at the newly renovated Riu on paradise island in the Bahamas last weekend. Staff and service were amazing!!!! Rooms spotless, food great. Found the buffet cold food more often than not,but great tasting. Beach was clean and well staffed with helping carry chairs. Only downfall for me was when Sunwing picked us up for departing flight 4 hrs before when there was nothing to do at airport. Long wait. Next time we decided to take taxi later as not to experience that wait again. We are experie [... read more]

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Sandra  - 

Verified Purchaser

Riu Vallarta: Disappointing!

This was our first All Inclusive resort we had been to, after watching Rui’s video about the food, I was expecting the food to be better, but was very disappointed. The Ala Carte restaurants were slightly better. The rooms were nicely decorated and a good size, but the bed was the most uncomfortable bed I’ve ever slept on. We will try an all inclusive again, but it will not be the Rui Vallarta!

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Linda P  - 

Verified Purchaser

Riu Republica: Riu Republica Punta Cana

Great food and customer service. Loved it. A variety of restaurants. Great entertainment. Night club. Lot's excurtions. The dolphins were my favorite. I learned how to scuba dive in tbe pool! A variety of shopping malls.

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Darlene  - 

Verified Purchaser

Riu Guanacaste: Beautiful resort

Beautiful rooms .excellent staff.grounds and pools perfect ..food excellent drinks perfect .I can't say enough how perfect this resort and location for lots of excursions I loved everything thank you to Taylor Curtis my travel agent also I will go back

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Private  - 

Verified Purchaser

Riu Tequila: Fantastic week in the sun

Everything was exceptional: food, service, excursions, comfortable and spatious room. Every day I woke up early to experience as much of the area and sunshine as possible. A short break from the cold back home was rejuvinating.

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JKavelaars  - 

Verified Purchaser

Riu Palace Costa Rica: Great Quiet Resort

The entire resort was great from the rooms to the pools and the beach. Although we didn't spend much time by the beach due to high winds while we were visiting the pools were fantastic. Plenty of room, you didn't have to fight for a space many chairs available even in the afternoon. The only complaint we had was that the food wasn't amazing, it was OK but we couldn't say "wow that was great", it was just regular food that didn't have a lot of flavour. However, we had friends stay at the  [... read more]

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Reiss  - 

Verified Purchaser

Riu Republica: Fun Resort

First time at an Adult Only resort. It was fabulous. Food amazing, had something for everyone. Bar was great! I found most of the staff did not speak english except for the bartenders and receptionist, so this was a bit of a challenge, but did not hamper my vacation. The beach is awesome, lots of loungers, the water is a little choppy, red flag everyday during Jan to Feb 2018, you can still swim, but at your own risk. The lifeguards are very attentive and watch out for guests while in the o [... read more]

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