Aston Costa Verde Beach Resort: Good time

The good …… the hotel staff were very friendly , and helpful for the most part …… the food was ok , for Cuba ….. I would however stick with the club restaurant ( if red banded ) or the buffet ….. I don’t find the ala carts to be very good ….. the beach is nice …. good snorkelling on the rocky side …… my room was basic , but clean , and everything worked without incident ….. even hot water everyday ( which can be a rarity in Cuba at times ) …… drinks were good ….. very surprised to see Johnny Wal [... read more]ker black in the bar …… I must compliment Lilian , the lady in the lobby responsible for bookings …. she is an amazing woman , thank you for your help ……. overall , I had a real nice 11 nights here

Grand Memories Holguin: Nice resort

The shortages in this hotel were unbelievable.No toilet paper,no butter,no eggs etc.Terrible mix for drinks,all artificial . Beach not very attractive for Cuba,seen alot better.I am not a picky eater but this was the worse for choices to pick. Wifi IFFI

Grand Memories Holguin: Nice resort

The shortages in this hotel were unbelievable.No toilet paper,no butter,no eggs etc.Terrible mix for drinks,all artificial . Beach not very attractive for Cuba,seen alot better.I am not a picky eater but this was the worse for choices to pick. Wifi IFFI

Hotel Tuxpan: Just the Right Size

This is our second time and we really enjoyed our stay at the Tuxpan. Yes, the hotel is a little older, but, its Cuba! The entire hotel staff is great, greeted us with a friendly smile and an "Hola" every morning. The resort is "Just the Right Size", you don't get lost in the shuffle. You get to know other guests and the staff greet you by name when you walk into the buffet or one of the bars. The food shortages were evident but they did an amazing job with what they had. The hotels have n [... read more]o control over what they are supplied, the buffet was repetitive with the staples of rice and pasta but they tried to do new things. Some of the best fish I have ever eaten. We never went hungry or thirsty. The little pizzas at the pool/snack bar were a big hit with us. Beach was beautiful as always and the pool was sparkling clean as well as the pool area. I do want to mention about the currency. It is a little confusing once you are down there and we received conflicting advice. The vendors at the markets prefer American or Canadian money and will give you change in that currency. They will take pesos but will charge you almost triple the American/Canadian price. The "stores" generally only accept credit card. The double decker buses accept credit cards or American/Canadian cash, which ever they are in the mood for that day ... LOL again, its Cuba! Bring lots of small bills in either American/Canadian and you should get by great. We had a lot of pesos left over and left them for tips all over the hotel. ** If you go out on adventures or even to the market, bring wipes or tp with you, the locals will charge you to use the facilities.

Gran Muthu Rainbow Cayo Guillermo: Nice and disappointing

Upon arrival after a long day caused by a storm delay, we were greeted with a room with no hot water. Lack of hot water became a prominent issue throughout the entire 2 week trip. On the 6th day we finally got hot water. A couple of days later we lost our lights in the room. It took the hotel 15hours to move us to another room, after I occupied the front desk and demanded to be move. They have a lovely pool and beach. The people and workers were wonderful. Management not so great. The food!  [... read more]Well there is lots I could say, but what’s the point… it was terrible. But, everyone knows that already.

Club Amigo Ancon: Best of the Best (don't read the old reviews)( You Need to update the old photos at your website to reflect the renovation and the updates done for the resort)

Best of the Best I loved everything about the resort except the entertainment was limited, Service, cleaning, food, drinks and the people happy to serve you with a big smile unfortunately it's an Underrated resort as per the review years back!! We were 6 people (friends and family) and had a great time. Customer service was great as all staff were super happy to serve us. Cleanliness was paramount as it never stopped throughout the day. Food is relatively good compared to other resorts  [... read more]that we visited lately. There is always something there to eat. Beach was so nice and sandy. Internet was available and FREE at the lobby only; however, the signal was so strong Entertainment was limited to a couple of nights only.

Royalton Hicacos Resort and Spa: Will not return to this resort

This is a tired, poorly maintained resort. The staff is great and the beach is excellent, although over crowded. The food for Lunch & Dinner is not good. Meat is over cooked. Lacks flavour. not enjoyable. Breakfast is OK except when the eggs were substituted for powdered eggs The water pressure on most days was poor (trickle of water). The water temperature was cold in the shower on 10 out of 14 days. drinks were limited to rum punch, beer and wine. White wine was not always available. Vo [... read more]dka was nor available. Overall, well below expectations

Iberostar Origin Playa Alameda: Beautiful Property very Quiet!

The grounds and outdoor spaces are beautiful. I found the property lacking in entertainment. There was only 1 day that they had activities around the pool. The shows dont start until after 10pm and the disco was not always open. The rooms were cleaned everyday and i actually had to turn my hot water down it was so hot! I was in BLd 19. We went with another couple and our door hardly ever would lock, and they had to to go get keys changed several times a day. The other 3 people who wer [... read more]e with me (my spouse/another couple) ended up deathly ill for 2 days not sure the exact cause (water/food/ice etc) and we missed an excursion. I did not notice any shortages there was always drinks/mix/coffee/eggs etc.. If you like the nightlife, games and activities I would not recommend this resort.

Starfish Varadero: Starfish Varadaro Review

Beautiful looking, clean. Lost 1 day of our 7 vacation days waiting for the check in. Front desk staff not friendly. We were told to put our bags in security room, then they would not let us access them without room key….which we couldn’t do because we couldn’t get checked in. Awful first experience. Rest of week was great….as long as we avoided the blonde woman at the front desk, who gave us dirty looks, then would disappear until we left.

Sanctuary at Grand Memories Santa Maria: Good but needs work

The bathroom wall had bubbled from moisture and mold, as well as shower knows. Shower headway broken and stains on the sheets. As per the people that work there, they were kind ad the pool and ocean beautiful. Foood was terrible, an smel of b.m (septic?) Hear cafeteria was rough.

Paradisus Varadero: A Good Escape with inviting scenery

Resort is located on a beautiful stretch of land, with multiple pools geared for all ages and a gorgeous beach. Most of the staff are very compassionate and understanding; and will do their utmost to aid in making one's stay worthwhile. The caring staff is an asset to the resort. For example: Niuris - My room attendant at #45 did her best to find someone to patch my damaged luggage so it can be used to return home. She's so attentive. Dennys - concierge disregard his time off to allow me [... read more] to contact his phone so that he can relay my concerns to front desk when needed. (phone in my room was not in service) Carla - CSR gave a listening ear to my problems re: No working phone in room; Inability to call front desk for a ride to get around at nights with a 5 year old twins in the darkness. Room key malfunction and being locked out. CSR willingly provided her number as well and aided with relaying my situation to front desk and help was provided. She is very considerate. Maya and the entire kids club team are amazing. They are genuinely caring, protective, talented and truly professional. My 5 year old grand twins enjoyed to the fullest.

Club Amigo Ancon: under rated resort

I Think this hotel is much better than the rating and previous reviews, looks like there were some upgrading and renovation done. we were a group of 6 people in 3 different room, all 3 rooms were very clean, one of the room had issue with hot water but they fixed it 2 hrs after we asked them. there was one international Resturant , the food was very good, food choices were not that much but they had enough choices, one of the best rice and chicken I ever had in Cuba was at this resort, ther [... read more]e were enough veggies and few sweet choices and ice cream. most of the nights there were entertainments, I was out side of the resort for 2 nights ( not sure about showed then) pool side was very quite, no entertainments ( likely due to little number of guests I guess) the staff was amazing, the beach is one of the best and being close to Trinidad is a Bingo, lots of attractions and activities were around bottom line it is not a huge resort with multiple selection of restaurants, sports and food, but there were enough of everything , and much better than previous rating, I personally don’t mind to go back

Melia Marina Varadero: We haven’t missed anything

Before we booked, we were not recommend to go to Cuba and also not to this hotel. Our expectations were little. But we were surprised to not experienced what we heard. We had food, coffee, nice pastry selection and good bread in the morning. And the beach is awesome. This hotel isn’t a new one. It is big but not many clients for the size. I felt sorry we always missed the best music that played during supper time ( acoustic ) at 9:30 pm or at the pool or the beach , the music was too loud f [... read more]or me. After a week of hearing it is too much.but I guess it is the same elsewhere. Cuban are having a difficult economic time and we can feel it on the employees even if they don’t talk about it. So when we show kindness to them their face changes . All included doesn’t mean no sense to me. When we see people striving to live we just cannot be passive. They live on tips.all included doesn’t include tips in my opinion.

Club Amigo Ancon: under rated resort

I Think this hotel is much better than the rating and previous reviews, looks like there were some upgrading and renovation done. we were a group of 6 people in 3 different room, all 3 rooms were very clean, one of the room had issue with hot water but they fixed it 2 hrs after we asked them. there was one international Resturant , the food was very good, food choices were not that much but they had enough choices, one of the best Riceland chicken I ever had in Cuba was at this resort, ther [... read more]e were enough veggies and few sweet choices and ice cream. most of the nights there were entertainments, I was out side of the resort for 2 nights ( not sure about shower then) pool side was very quite, no entertainments ( likely due to little number of guests I guess) the staff was amazing, the beach is one of the best and being close to Trinidad is a Bingo, lots of attractions and activities were around bottom line it is not a huge resort with multiple selection of restaurants, sports and food, but there were enough of everything and much better than previous rating.

Melia Buenavista: Best of Everything!

The resort is very rich in everything. The rooms are very comfortable and clean, outdoor private balcony with shower under the stars. The restaurants are great! Great view of the Ocean, great selection of a la carte menus and very efficient staff. Lots of fresh selection on the breakfast and lunch buffet. The 3 beaches are all unique and amazing!! White sand and see through crystal turquoise water. The entertainment team is so much fun! Yoga at the beach, aqua gym, salsa dance with the [... read more] amazing and energetic teacher Andrenxon? The sunset rituals are something out of this world! Incredible!! I will return to this Gem of a resort and I recommend to everyone!

Iberostar Origin Laguna Azul: Enjoyed our stay

We stayed at laguna azul from feb 15th to 23 First on arrival was at 1230am , no help for luggage and 4th floor room and elevators broken . We survived that and got our exercise. First morning I was pleasantly surprized by the garden view and open air hallway staircase . Clean and very well kept. Walk to the beach was only a few minutes sunrise was one of my favorite things always greeted by "holas " good mornings from workers starting their Day either cleaning the pool beach or general kit [... read more]chen staff . Grounds were very well maintained and pools 1 was down for resurfacing but the swim up one was enough for everyone plus 2 other quieter pools for relaxing we enjoyed them all . Beach was being dug up and wasn't quiet all week due to tractors trucks and dozers. But understandable needed to be done as sea wall erosion was evident . Our room was always cleaned and new towels made into animals daily . Water was never an issue. . We did upgrade to relax but really wasn't needed as any rime we were hungry did snack bar or buffet . Did enjoy the Japanese a la carte . Entertainment was nightly but same dancing got a little blah . Sadly was not impressed by animation , no real personal touch ,no kids shows no schedule followed or couldn't find where to go to look . All in all it was a great resort . Sun and fun you make yourself . Could be a bit more personal .. at end of our week new staff were on and things perked up and we felt the love .. thanks to oneysis and dania they went over and above

Hotel Playa Paraiso: Very poor resort

I advise no body go this resort No bread, no water, no wine, the napkins was toilet paper, sometimes no hot water but flys you can have a lot above the food, horrible THE TRIPLE CENTRAL IT’S GUILTY TO SOLD RESORTS LIKE THIS

Iberostar Coral Esmeralda: Good resort

Hotel is nice. Buffet is good. A la carte restaurants were not good. The beach is nice but not enough chairs. The rooms are nice. The snack bar was good with fresh pizza and other snacks. The bartenders are great!

Grand Aston Cayo Las Brujas: Amazing Resort

My first holiday in almost 20 years..first time to Cuba... people were so friendly and accommodating ..most amazing ocean view...room shared with 2 others and still felt spacious...walked the beautiful beach early in the mornings with my coffee.. server Geovel was so friendly and always entertaining the 5 kids with our family and friends.. If ever given the opportunity I would happily return there..

Iberostar Origin Tainos: Good Resort With Helpful Staff

Good resort I spent a week at. Endless white sand beaches, palm trees at the pool and helpful staff. The food left much to be desired. Not recommended for vegetarians or vegans. I was given ‘vegetable soup’ at the Criollo restaurant that had chicken in it. Though they did go out of their way to accommodate me at the Japanese restaurant. A fellow guest had a watch stolen at the pool. During my departure, a front desk clerk went over and above when the transfer bus to the airport skipped our hotel [... read more], very helpful!