Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5242 Reviews)

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Private  - 

Verified Purchaser

Iberostar Origin Playa Alameda: charming old style resort.

rooms in real need of redo. paint, tiles fixtures and furniture are really tired. Food was best we ever had in 6 visits to Cuba. First nights room was disgusting. The practice of shoving late arrival guests in these obviously unacceptable rooms should be stopped. It starts the vacation off on a sour note. The upgraded room the next day was in great location and nice and clean.

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The Smiths  - 

Verified Purchaser

Iberostar Waves Punta Cana: Great Vacation!

Our trip, from start to finish, was great! The rooms were clean and well-stocked, the food was very good and the pools and beach were awesome! Mignolia served us at the buffet almost everyday and made mealtimes very pleasant! Everything was easily accessible and many food and bar options available all day and night! All the staff at the resort were very friendly and accommodating! We’ll be back:)

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TracyandDwain  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Amazing trip!!

This resort was incredible!! There was a huge selection for all eaters. There was NO lack of food for sure. The only complaint we heard from our whole group for the week was that there was too much food. No one ever wokr up hungry. Our group of 29 were impressed with the whole vacation. From the look of the resort..which was beautiful..to the rooms and the staff. The rooms do have a slight moldy smell at first...but thats to be expected since you are in the Caribbean!! Nothing we couldn't get ov [... read more]

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George Nour  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Amazing Resort

New Resort very clean and convienient, staff are amazing beautiful layout beach is lovely.from my past experience Vacation with my Wife in Cuba for the 7th time it is one of the nicest and cleanest Resort we visited, I recommended to a Couple of friends Who they never been in Cuba before we went three couples and they loved it.

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Jellis  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: Wonderful Hotel!!

I would think that you would find it difficult to find anything wrong with this hotel. The Hotel was one of the best that our group has travelled to and we have been travelling together for 22 years. The hotel was spotless, from your hotel room, dining halls, restaurants to the public washrooms, it was so clean. The gardens were spectacular , they were always working away on the outdoor space and even kept the walkways tidy...what an amazing hotel. There is a lot of walking here but with th [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Best stay yet in Varadero

8th trip to Varadero, 1st trip (but not my last ) to Iberostar Bella Vista Staff - amazing, friendly (pool bar staff are the greatest ! ) Grounds - very clean Room - very clean. Maid should not leave candy in room as we had ants all over from a package that was open. Beach - always perfect, you can always find a beach chair lobby bar - great place to hang out at night however need more staff or 2nd bar food - good selection. would like to see food labelled so we know what it is Overall, [... read more]

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Private  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: Fabulous Resort

We have just returned from spending a week at the Iberostar Paraiso Beach Resort in Mexico. It is a beautiful resort with friendly competent staff who are more than eager to make your stay a positive experience. Our room was lovely, beach fabulous(a little windy during our stay), pools are endless. Food was amazing, many thanks to Alicia for getting our group of 21 into the restaurants. No complaints about this resort. Great experience

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Private  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: Fun times!

The resort was beautiful! The swans, peacocks and pink Flamingos were beautiful! Good food at buffet and the Japanese restaurant was good, and the LaHaciende was really good. The Salmon at La Puerto restaurant was the best! The only down was I had asked for king bed and to be close to my granddaughters so they could see when they wanted, that did not happen. The front desk was was totally unsympathetic as they had given our room away for the king size bed. Really....we had requested it before h [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Playa Pilar: Dissapointed

Cuba is a nice country, with beautiful beaches. However, this resort made the experience almost terrible. Beach/water - the water is amazing but watch out for stones and corral. Water shoes highly recommended. The beach is fairly small but they have enough chairs and shade. Too bad they are not cleaning it; there are lots of cigarette buts and other garbage on the beach. The guys that are supposed to rake and clean are busy collecting tips for setting up the chairs and pretending they clean  [... read more]

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Kayla  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Good resort for cuba!

Rooms - well kept, but very uncomfortable beds Overall resort - beautiful, perfect size, liked how there was no trolley to get around Pools - great! Beach - amazing! always enough chairs no matter what time and there is beach bar Wifi - one cuban for one hour of wifi, for Cuba the wifi wasn't bad Food - snack bar and ice cream place were great! Be careful when ordering chicken, we luckily caught an uncooked one Nightlife - awfullll, definitely not a party resort and disco [... read more]

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Kelly  - 

Verified Purchaser

Iberostar Selection Playa Mita: Looks just like the pictures!

The Resort was pristine, the staff helpful and the atmosphere relaxing. This was our first time here and stayed for one week. We stayed in an oceanfront room, and relished waking up to the view and sounds of the waves each morning. We ordered room service a couple of times because we couldn't believe it was included in the cost - and was delicious! The buffet was pretty decent, and we really liked the steakhouse restaurant - drinks were the best there! We took advantage of the spa faciliti [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: Fabulous Resort!

Excellent Lobby and Main Bar! Huge area to dance or mingle. Staff was absolutely the best. Very friendly and welcoming. The nightly entertainment was the best I've seen in Cuba so far! Great dancers! Unfortunately the chairs in the Theatre were very uncomfortable and cold so we had to take a pillow from our room to be able to sit. Once we figured that out, it was comfortable. Food was good and plenty. Excellent cheeses! The food prep area and serving plates could use a bit higher grade of clean [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Beautiful resort, wonderful people

Had a great trip second time at the resort, rooms beautiful and clean, 6 swimming pools, restaurants and buffet good. A very friendly atmosphere. And a beautiful beach. Good shows. Many activities on our resort

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Beautiful resort, terrible food.

The resort was beautiful. Rooms were clean. The staff were very friendly and helpful. But the food wasn’t awful. This is not much first time to Cuba before, not even my second. I’m not a picky eater but the food on their resort was bad. The only good food was the all la carte Japanese restaurant which was fantastic and fun. I was severely let down by the Cuban a la carte as I usually enjoy that food the most when on resorts. There was also not enough shady areas available. The beach was grea [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Wonderful Resort!

We had a great time at the Iberostar, great food, great service. All the staff were so friendly! We would definitely go back! One of the best things about staying at this hotel is the beach, long walks on the sand! Wonderful!

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Joelliott  - 

Verified Purchaser

Iberostar Waves Paraiso del Mar: Great Time !

Resort & rooms very clean. Staff very friendly and helpful. Bartenders amazing .. loved Victor at the pool bar... Beach was ok .. windy .. lots of seaweed. Never a problem finding chairs at beach or the pool ... which was amazing . Disappointed in the A-la-Carte restaurants .. food was good but the presentation not as good as our last year visit to the Iberostar in Puerto Plata DR. and felt as if we were being rushed. Requested a room overlooking the pool .. which we got, but didn't realiz [... read more]

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Private  - 

Verified Purchaser

Iberostar Waves Cozumel: Absolutely LOVED this place!!!

Beautiful grounds, excellent staff, and terrific food! This place totally exceeded our expectations! Room: We had a room by the pool area which couldn't have been better. Rooms are small, very basic, not all that sound proof, but nice and clean (great porch). Food: We ate at two of the specialty restaurants (Mexican & Steakhouse) - highly recommend both. And whenever we ate at the buffet restaurant we always found a nice variety of delicious food. Staff: The best! Only thing missing at this [... read more]

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Libby  - 

Verified Purchaser

Iberostar Waves Tucan: Amazing resort

We arrived in the darkness so was hard to get a first impression. Staff at the check in desk were very friendly and professional.Baggage was taken to our quickly so we could change and get a late dinner. Food in all restaurants was very good with many choices. My favourite was the Japanese restaurant where the chef cooked at your table and put on quite a show. Activity staff were excellent in getting guests to participate and have fun. Rooms were lovely and cleaning staff very attentive to thei [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Great Resort

Great resort with amazing staff that went above and beyond. Frankie, one of the entertainment staff, was amazing. He was funny and made an effort to connect with everyone young and old. He did a fantastic job at making our stay that much better.

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Private  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Medium quality resort

The lobby and esplanade and the beach were OK. The daily theater performances were pretty good... The food at the buffet was medium quality.. quantity was always adequate. The a la carte restaurants were pretty good and with good service. The bar service was pretty decent.. BUT.. The pool didn't have a deep end, the Spa/jacuzzi was out of operation, many of the room balcony sliding doors wouldn't lock up, the room safe was not chained down, lots of smokers in the outdoor sitting area, the la [... read more]

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