Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: 1st time in Cuba would be my last!

Sun, sand, pool and drinks were great but buffet was terrible! Ala carte restaurants were ok but not everything on the menu was available. Public washroom often ran out of toilet paper.. patio door didn’t lock, bug bites and mosquitos were bad... bring antihistamines... room water/pop and beer were not often refilled. Exchange is crazy expensive $100 pesos to $150 CDN. Excursions were great but long days... Jeep excursion was 11hrs..: Was having GI issues the whole trip... ate French fries f [... read more]

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RoxanneD  - 

Verified Purchaser

Resonance Blu Varadero: Amazing family resort

The resort was huge and staff were amazing! The kids had a wonderful time at the kids club. The upgrade to diamond club was certainly worth every penny! Private beach area was great. Our favorite meal was at the Japanese restaurant and the buffet on the Wednesday night was just amazing!

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Spectacular♥️ Paradise

Book it ! This place is an Outstanding Beautiful Paradise Oasis vacation for family & couples of all ages ! The dinning facilities are Terrific ! All the staff at the resort are absolutely fantastic, warm & welcoming , polite and accommodating ! We really enjoyed the 🎶 music🎺 & entertainment 🎭 a well ! The exotic gardens & flowers are magnificent and the grounds are impeccably kept ! Beautifully lit at night ♥️ Specular beach front for all to enjoy walking, running, swimming or ju [... read more]

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Glennis  - 

Verified Purchaser

Club Kawama: Club kawama

The hotel was ok but they ran out of toilet paper at the pool bathroom every day other than that the entertainment was good every night I would recommend the hotel to a friend I would come back next year food could of been better

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Private  - 

Verified Purchaser

Playa Vista Azul: Amazing time!

We loved the resort from start to finish! Such a great vibe. 2 beautiful clean beaches. The ocean was so much fun! Great waves and the colour was out of this world! The food was great and service fantastica. We will definitely be back!

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Chris  - 

Verified Purchaser

Club Kawama: It is as expected....

Resort staff was amazing as always. Times are tough right now in cuba in general and you could feel the difference everywhere you went. Grounds and buildings need repair but are almost 80 years old...

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Jessburnison  - 

Verified Purchaser

Barcelo Solymar: Barcelona solymar

This was the most god awful resort I’ve ever been to. Every single bar does not have something, whether it’s pop or a type of liquor, so be prepared to walk to another one. There’s a disco that no one uses and is shit down at 12am. We had ice cold water for a week straight, front desk told us a mechanic was coming to our room and had us wait there for three hours, only to find out it is a hotel wide issue and no one was coming. We switched room four times due to cockroach infestation in tw [... read more]

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Private  - 

Verified Purchaser

Muthu Playa Varadero: Comfortable -- you get what you pay for !!

Our second time back this time for two weeks ! The service is getting worse - one day no water - gone for breakfast no one would bring coffee - tv not working for two weeks after being reported ! Phone not working - the food was to repetitive - two weeks and 6 days in a row roast pork - or chicken that's it ! Toaster broke down for three days ! Maid service always not complete ! Wifi not always working ! The good things were there was always alcohol - and great coffee shop ! My first night arriv [... read more]

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Private  - 

Verified Purchaser

Blau Varadero: Love this resort !!

Was recently at the Blau Varadero for a week. My first trip to Cuba. I loved everything about this resort. The resort is lovely with many comfortable sitting areas to relax and have a drink. The rooms are comfortable and clean. The beach is of course fantastic. One of the best parts of my trip were the people. The Cuban people are so kind, helpful, and do everything to make your trip a great experience. From the dining room staff, to the house keepers, the front desk, and our tour guid [... read more]

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Private  - 

Verified Purchaser

Playa Caleta: Amazing location

This hotel is on the end of Varadero,So it is quiet,and not many commercial. the beach/sea/location is perfect if you like stay in natural. but it seem this hotel is old,so you should accept its OLd.

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Mike&Linda  - 

Verified Purchaser

Grand Memories Varadero: Can't Get Enough...Going Back...

I just love this place... I was there in December and i returned with my son's family, and two grandchildren. My 1 1/2 yr old granddaughter was very sick and Raquel Soria Diaz....who is the reason i keep going back, was so quick to get me to the doctor it was amazing.. Such a caring doctor available and reassured me that my granddaughter would be fine. They even gave me pedialite to nourish her for the next few days. I was ever so grateful. Her parents were not on the trip with us. The son wh [... read more]

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Loretta  - 

Verified Purchaser

Melia Marina Varadero: Would not go back!

This is my fourth trip to Cuba. This resort has potential but didn't meet my expectations. Food was very good but they constantly ran out of plates, glasses, spoons. Lineups were long. It was difficult to get water or coffee at the buffet. Staff were very busy - perhaps more staff is needed. The lobby bar frequently did not have wine and other items. Very few servers and the lobby bar was several people deep. The grounds appear to have adequate lighting standards/poles but the lights are burn [... read more]

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Tip’s  - 

Verified Purchaser

Playa Caleta: Need a refresh! 2* Max!!

A lot of thing weren’t working properly, this hotel need a lot of help! The staffs were good but you see they are tired to try to do something with nothing! The half of the customers were sick because they were using the water from the sink to make drinks, forget to have a super nice cocktail, they can’t even do a mojito! Public toilettes were so disgusting... you need your own paper if you want to go...

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Private  - 

Verified Purchaser

Club Kawama: Awesome beach

This is second time, good value for your money , great walking distance from restaurants, markets, if u like to fish bring your rod as its on the other side of the street. Beach is amazing you can always see your feet. This is a resort that is so ive been told 1 km long so if u are at the other end be prepared for a walk. Very layed back resort so if you are looking or your fancy blended drinks, really good mojitos this isnt the place athough they do make awesome lime dacquiris. The food well y [... read more]

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Private  - 

Verified Purchaser

Playa Vista Azul: Very Nice Resort

The rooms are beautiful, clean and well kept. The staff is excellent and the shows are great. The food is very good, but it is definitely worth booking privilege. You will be well looked after here .

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Bosch49  - 

Verified Purchaser

Palma Real: Planning to come back

The staff and the atmosphere of the resort was amazing. Non stop things to do. Whether you are dancing by the pool, getting a drink at the beach bar or hanging out in the lobby. Location is amazing and perfect.

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Bes11  - 

Verified Purchaser

Resonance Blu Varadero: Great resort and easy on the bank account

For the price this is a great resort! The second we got out of the airport we all the staff were extremely friendly and helpful, especially the resort staff, always have a smile. The bar service is generally pretty good. Waited a couple times but that’s to be expected when only 2 servers are on the bar and half the resort is there. The Buffett food isn’t anything special but plenty of it!! The excursions are a touch expensive but worth it to experience Cuba. Rooms were clean but unfortunatel [... read more]

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Trish  - 

Verified Purchaser

Muthu Playa Varadero: Nice Resort

The hotel was clean. Maid Yeni provided excellent service. Staff were very friendly. No matter which bar you went to they always remembered your beverage of choice. A couple of complaints I have would be the need to change up the buffet with more choices and selection rather than providing the same options everyday for both lunch and dinner. Breakfast was exceptionally good. They need to provide more night entertainment shows for the kids; around 8-8:30pm. Then after do the usual entertai [... read more]

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RobinG  - 

Verified Purchaser

Club Karey: NOT a 2 star resort

When I booked this resort I knew I was getting what I paid for but when I arrived it was a totally different situation. The light in the Hall in 7 days I was there did not get fixed. I was asked to pay a Key deposit fee which I was never explained before and a towel rental fee for non existent pool towels I did get my money back $20.00 CAD when I checked. The room itself was fine it was the over all service on the resort that lacked and communication lacked with the staff on the resort you wo [... read more]

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Private  - 

Verified Purchaser

Sirenis Tropical Varadero: Beautiful Resort

This resort is beautiful and very clean.The staff are very kind and friendly. The animation team was amazing. Shout out to Raul, Denis, Ismael and Elizabeth.The buffet was amazing! People who complain about Cuban food should just stay at home. You will find at least a few dishes you will like. You can always bring condiments from home to Cuba. Amazing resort to go as a couple or family.

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