Riu Ocho Rios: Amazing family trip

Hotel was nice and clean, beach was a mess for a couple of days due to rain and bad weather but was cleaned up nicely. All staff at the resort were very nice. Food was good and Dunn’s river falls was a great experience. Would definitely go back.

Couples Swept Away: Couples Swept Away 2018

The hotel was fine, but certain areas have been neglected since our last stay, which was less than a year and a half ago. The price has increased huge, but the service and cleanliness has not even been maintained. Certain waitresses made us feel like we were such an inconvenience to them (at the Patois), the public washrooms were quite filthy as well. We have been to Jamaica almost 20 times, and it is because the people are so friendly and wonderful. This holiday is the first time ever, that  [... read more]we came home and said it’s time to try a new island. Very heartbreaking, as we have always claimed it was our favourite island in the Caribbean.

Bahia Principe Explore Jamaica: Great experience!

Perfect size resort, not too big, not too small. You get familiar with where everything is if this is your first time visiting. When you meet new people it's not hard to find them. Staff is very friendly. Food is great. The whole resort is very clean and tidy... Will go back again.

Riu Montego Bay: Nice beach &pool area

Overall in good condition, but lack of room service and drink servers turned it into a self serve vacation. Poor weather meant a lot of time spent in lobby and restaurant/bar areas. Bartenders are friendly and quick to serve. Pool and beach had plenty of lounges so early “staking claim” to spots wasn’t necessary.

Sunscape Splash: Ok Resort

My family just spent 5 days at this resort. We upgraded to a 1 bedroom suite. The room was great, with an amazing view. Room came with room service, but after asking a few times for a menu, we gave up trying to order. The buffet offered a variety of foods, but had the same variety for 5 days. There were 3 a la carte restaurants. We went to the Asian Fusion, which was very dissapointing. We didnt try any of the others. Water park was fantastic! We have a 12 and 3 year olds. Both had a great [... read more] time. Beach was filled with seaweed and garbage washed up from the high winds. Beach was not cleaned consistently every day. We didn't spend much time there. What turned me off the most was seeing a 3 inch cockroach in the dining Room! I tried to ignore it and hoped it was just 1. I saw 5 more over the next two days!!! Overall, I would not recommend this hotel

Bahia Principe Escape Runaway Bay: Disappointing!

We had been to Baha'i in Mexico which was a great experience so decided to try Jamaica. No comparison in service or quality of ala cartes or entertainment! It is a beautiful resort but inconsistent service made it a less enjoyable experience.

Royalton Negril Resort And Spa: WORST VACATION EVER.....WORST RESORT EVER...NOT A 5 STAR AT ALL!!

Do not go to this resort. Suggesting it is a 3 star resort would be pushing it. I would love to know how Royalton can claim that it is a 5 star resort. Dinner reservation were a nightmare. Rooms are poorly finished and damaged. Constant power outages across the entire resort. Always running out or products, drinks, food. Worst experience ever. Please don't go to this resort, you will be so upset and disappointed. Shame on the owners of the resort. They are taking money from innocen [... read more]t people who think they are going to a 5 star resort and not delivering on their promise and their advertising. I will never go to any Royalton property in the future. First and last for us

Royalton Negril Resort And Spa: DO NOT GO ROYALTON NEGRIL OR CANCEL YOUR BOOKING

The resort is a disaster and not 5 star. The property and buildings are not even a year old but it looks and feels like a 3 star hotel. Power outages, poor quality of finishes, shortage or drinks and food. Table linen napkins, chairs and place mats were soiled and not clean. There was vomit in the main pool and the resort didn't close the pool to address the issue. Our 14 day visit was the worst vacation we have ever had. Save yourself the disappointment. If you already booked this reso [... read more]rt cancel at all costs. Do not go to this resort. We traveled as a group of 6 adults and 2 children at a cost of $30,000 and it was the worst value for our money ever spent. Share transfer was another nightmare. a 1.5 drive took us 4 hours. Bus broke down on the road blocking 2 lanes of traffic in both direction in the dead of night. We need to find a passerby and hitchhike to the resort at 11:00 at night with 6 bags of luggage and 2 young children. The whole experience was a nightmare. Stay away from Royalton Negril. I could go on for days with a detailed list of issues.

Dreams Rose Hall: Fantastic Family Resort

The Hilton Rose Hall & Spa Resort was simply a marvellous place to stay in Montego Bay Jamaica. From the cleanliness of the hotel itself to the immaculate lush grounds, it is a first rate hotel. Minutes from the airport, friendly staff, clean rooms and excellent food throughout their buffet, many restaurants and the al carte provided. The cuisine is very authentic and something for everyone. The drinks provided were great, a feature rum drink every day, ice cream bar available, Jerk Hut on th [... read more]e spot provide BBQ Jerk Chicken in minutes, two great baristas, one in the main lobby and on the beach. If you are coffee lover their own grown Blue Mountain Coffee is the best we have experienced in the Caribbean. very well organize and run hotel, overall we were very impressed with our stay. All in all a wonderful stay and experience for us at The Hilton Rose Hall & Spa, we would highly recommend this resort to anyone...couples, families, wedding parties, they were all present. The hotel has so much to offer that I am sure I have missed. Believe all the reviews before this one, you will enjoy yourself at this resort.

Bahia Principe Escape Runaway Bay: Disappointing

Stayed at luxury side, beach ok but Stoney, food ok, pool ok, rooms ok, nothing special. Have stayed at this chain in Mexico and Dominican and far better quality and service. Staff inconsistent with service. Don Pablo is the signature restaurant for these resorts and was spectacular in setting and food at other countries, not so here, also specialty coffee or gluten free deserts not available although offered in buffet! What little entertainment there is is ok but not much happening. Would  [... read more]not recommend and rate a mediocre 4 star.

Bahia Principe Escape Runaway Bay: Inconsistent resort

Hotel pretty enough Services inconsistent, lack of service at the bars in the lobby around the pool it would help if the staff smiled more Buffet just ok Other special restuarants were a joke Seemed to be a lack of supplies every day having to ask for coffee for the room lack of face cloths we got 1 the day we arrived 1 the day we were leaving. On our last evening we were offered a tour of the premises 😟 Lack of entertainment piano player in the lobby ??? Best fun we had was list [... read more]ening to the steel band twice in a week Would not return to this resort Would not recommend this resort

Bahia Principe Explore Jamaica: p. thomas

food was great .staff very friendly and attentive.beaches awesome.Italian restaurant a must. only complaint i had was that i had to buy my own can beer because i can't drink draft beer for 10 days.Great stay

Bahia Principe Escape Runaway Bay: Not a 5 star resort

Even though the resort looks wonderful, they have maintance issues. We experienced safe not working, balcony door won’t locking. Between the method of them checking us in, having to change rooms, safe not working in second room (client was required to be in the room while safe was repaired). These activies took about 4 1/2 hours of our first day. We were not the only clients, we talked with two other couples that had same issues. The food was not 5 star by any means. Plan, standard and s [... read more]ame for every meal. We were unable to make a reservation at any ala Carte restaurant until after 8:30 pm for any night (this resort was not busy). If you like to walk the beach by no means is this the resort for you. My wife and I did not enjoy our stay at this resort and will not return.

Royalton Hideaway Blue Waters: More to be discovered ..

Overall I think this Resort is a bit overrated. The food is exceptional however, some of the rooms at the White Sands leave little to the imagination and need a facelift. We had no hot water except for the last day we were there and lights frequently went out as the power was an issue. Only two of the water slides were working which defeated the purpose of us choosing the resort for a family vacation for our 9 year old son. I cannot speak highly enough about the staff. However, some of the  [... read more]travel smart individuals trying to sell you timeshares where unprofessional and pushy. I felt like being at a Royalton luxury property it shouldn't have been timeshare Focused. Entertainment at night time locked they have a big venue set up but they never used it one time I was there. Their entertainment schedules were barely stuck to and there was no life and fun during the day. They need a new entertainment crew. I would definitely say you get more bang for your buck staying at the Bahia or Iberostar properties with entertainment food and quality of Resort. This should definitely be listed as an adult resort I didn't see many kid activities other than the water slides there wasn't much fun for the kidlets. Definitely if you're planning to stay at this Resort try the Blue Waters or if you're staying at the White Sands make sure you get an ocean view room or you'll be Gravely disappointed. Also we upgraded to Diamond Club but I would suggest that you do the same before you go down or you will not get the amenities that you are looking for with this type of Resort. As well, room service locked timing sometimes we never even got our meal. One point the chicken fingers were so undercooked we had to send them back and reorder however we never got the order back up to the room. And although some pieces had already been eaten we noticed that our stomachs were a little bit upset afterwards. Overall I would rate this Resort compared to some of the others I've been at in Jamaica around a 3.5. As you enter the front of the building it is not what you expect from a luxury resort which is a waiting out back. New management is definitely needed and proper organization with respect to entertainment and running the resort in a fashion that they promote it as family friendly with great kid programs and more involvement during the day for fun and relaxation.

Riu Montego Bay: Amazing Resort

The hotel was excellent, the rooms and grounds are maintained in a pristine condition. There were some very noisy guests in the next suite and the security team handled that immediately as there are noise restrictions. The staff were extremely kind and friendly. They were interested and excited about our wedding even though it was not at the resort. I found the food to have an superb variety. My partner is a master chef and a bit of a perfectionist so he was a little more discerning about  [... read more]the local food. all in all it was very enjoyable. The weather did not co-operate as it rained almost everyday.

Riu Palace Jamaica: Lovely

Everything was first class - the food was delicious - the grounds and all of the rooms were great!! Our only downfall is we couldn't get an ocean view room - the view from our room was not suitable to us - but we managed OK - we weren't in the room that much anyhow - but if we go back again - we would not go unless we had an ocean view room. The Jamaican people are so kind and very helpful - we had a great time!! Thanks for booking us!!

Grand Palladium Lady Hamilton: Great times

Great resort, lots of choice for food, all excellent. Good service at the adult pool, which is where we spent most of our time. All the staff are friendly and this made for a great holiday. Our fourth time here and will be back.

Bahia Principe Escape Runaway Bay: Beautiful

Room was amazing food was great people were the best. The pool and the activities around the pool were fun. The lobby bar closing at 11 was a drag. You would have to go across the resort to get a drink. I would definately recommend

Bahia Principe Explore Jamaica: Terrible service

Not impressed with this hotel at all....my daughters birthday....we asked to have banner hung.......they told us they would.......was never done......no coffee or beer restock..... Limited towels.....rude clerks.....no have a nice fay when exiting breakfast...staff hanging on walls with hands behind backs.......one big dissappointment after another......terrible beach.

JOIA Rose Hall by Iberostar: Incredible

We had such a fantastic time at the resort. The weather was not ideal, but the entertainment staff made sure we were well looked after. They brought the games inside and we made the best of it. We enjoyed the food, everything prepared to perfection. Five kinds of caviar at the lunch buffet. We were a group of 14 people and they accommodated us quite nicely. Our butler Gawayne was on hand at all times to make sure we didn't want for anything. Would definitely go back.