Iberostar Origin Laguna Azul: Good resort

hotel was in good shape, clean, great staff, quick check in... Only disappointment was the 7 hour delay from sun wing coming home.. weather was average but that can be expected in January... Good trip

Iberostar Waves Paraiso Beach: Great place

We had a really great time. We found the rooms very clean. The food was good. The atmosphere accommodated everyone. You could be quite and relax, or have a really fun time. Really accommodating staff. We will go back.

Iberostar Selection Paraiso Maya Suites: Fantastic Vacation

Hotel was fantastic! Front Lobby was impressive and check-in was fast allowing for almost a full first day to get to know the resort. Lobby bar was a great meeting place before activities and the bartenders always cheerful and helpful. Coffee martini's were fantastic. Our room was quite spacious and clean. Housekeeping was very good. The bathroom was beautiful stone/marble with double sinks. Food was very good. Mexican restaurant was delicious. Service at each a la carte was very good.  [... read more] Pools were gorgeous and very clean and very maintained. Staff was very friendly and helpful throughout the resort. Golf course was very scenic and very well maintained. Staff cleaned our clubs better than they've been since new. The drink cart came around at just the right time. Wi-Fi was fast and everywhere you wanted it to be.

Iberostar Origin Playa Alameda: Great resort

I enjoyed staying at this resort. The rooms were clean. The food was good & most of the workers were friendly. The pool & beach were good. I would recommend this resort to relax & enjoy the pool & the beach

Iberostar Origin Daiquiri: Good and bad

Resort was beautiful and to our expectations; however we did not have hot water for 3 days. We did get upgraded to another room but it didn’t change the fact that we got the run around for 3 days saying hot water would be available “tomorrow”. Only to find out that the hotel had burst pipe.

Grand Memories Cayo Largo: Another great visit to Cayo Largo

This was our fifth visit to Cayo Largo, our previous stays were at the Villa Marinera which is partnered with the Playa Blanca but the Marinera was closed this year so we stayed at the Villa Bellarena which is also part of the Playa Blanca. This section was formerly reserved for Italian guests but was opened up to other tourists this year. The cabins are great, we got one with an ocean front view and loved it. The weather didn't co-operate for beach going, there was a strong wind for the enti [... read more]re week we stayed there and that greatly reduced the amount of beach available because of the waves coming in - but at least the sun was shining the whole time and the temperatures were great. We didn't go to any of the other beaches, we were content to spend our time at the beach just down from the main bungalows on the resort. Most of the guests at the hotel took the shuttles to the other beaches so it was very quiet and that suited us just fine. Rudolpho at the beach has become a great friend and he was always there to get out a couple of chairs at our favourite spot. The beach is clothing optional so you need to be prepared for that but the nudists are respectful and its a great opportunity to experience that pleasure if you feel so inclined. Some of the meals we had were excellent, some were borderline but there was always something to eat. The Bellarena specializes in pasta meals, some of the a la carte meals at the other restaurants were great but the buffet was hit and miss. The evening shows were entertaining but sometimes they were a bit over produced. The productions aren't geared towards clients dancing much so that's disappointing. The solar hot water system on our cabin had a leak so it never got hot and the last two days there was no hot water but the cold water isn't that cold so we never missed a shower but were shorter than we might have liked. Sometimes water at the main buildings didn't seem to be working so the toilets didn't always flush. The staff are all very friendly and helpful. It was great to be treated like family when we bumped into staff who we'd met over the years. There were a number of visitors who started out being disappointed at the beginning of their visit, but over the week they were there just about all succumbed to the charm of the place. Once you begin to appreciate what the place really has to offer its easy to overlook the negative stuff. A few things that should be changed... the Bellarena cabins don't have dressers, no place to put belongings other than a few clothes hung in a closet so you have to leave most of your belongings in your suitcase. The entertainer at the Bellarena wasn't very good and that's being kind. Most of the guests would gladly have paid to stop his singing and plug in an i-pod from the visitors into the sound system. Information you are given often isn't accurate - wrong times, wrong location, canceled events, that kind of thing. It would be nice if they upgraded some of the entertainment/activity options. The pool table was non-functional, ping pong facility wasn't in great shape, the exercise room could do with some freshening up. Its Cuba, it would be nice if they offered more opportunities to dance. Transportation options didn't seem to be as flexible as in the past, it seems the number of taxis on the island has been reduced. Apparently there is only one rental car available for the entire island though there seems to be enough scooters to go around and there are 4 wheel ATVs available. If something goes wrong in your room, its unlikely it will get fixed while you're there but in most cases they will change your room to one that works. We were told our hot water would be fixed three times but it didn't happen over the last two days we were there. We extended out book out time to 5 pm for $45 pesos but the key didn't work when we tried to get our luggage out and have a last shower, which still didn't have hot water. All of the main pools had water in them while we were there but some of the hot tubs scattered around the resort were non-functional. There was a hot tub near our cabin, but it wasn't working. We certainly enjoyed our stay and plan to go back again next year. We've been to a lot of resorts in Cuba but this is the one we keep coming back to.

Iberostar Waves Rose Hall Beach: Fantastic resort

We were really pleased with everything about this resort. The rooms were great and kept spotless by the housekeeping staff and the fridge was replenished daily. The beach was amazing and there were always plenty of chairs available. The food was great with plenty of selection. Can't imagine anyone complaining about the food. The pool was huge and kept spotless. There was never a dull moment with the entertainment staff. All of the staff were polite and willing to help. All in all, it was a great [... read more] holiday and we are definitely going back. We traveled as a group of 4 adults.

Iberostar Waves Costa Dorada: Great Resort

We found the resort very clean and welcoming. Staff were friendly. We enjoyed the Buffets and the al la cartes. We did not have an issue finding a chair to be around the pool. The beach seemed not to be as popular and was cooler when we were there in February.

Iberostar Selection Ensenachos: Excellent value for money!

People are amazing without any questions they are always there to help you. The service everywhere is perfect. Beach was the nicest I have ever seen. The lobby was a fun place to be in the evenings. The food is fairly good. The grounds are well maintained with lots of beautiful flowering plants.

Iberostar Waves Cozumel: Nice Resort!

We enjoyed our vacation at the Iberostar Cozumel. The grounds are beautiful. Very lush tropical feeling. It’s a very low key resort we found. Rooms are small but sufficient, and very clean! Our room had been renovated with a very nice bathroom. Food is decent. All employees wonderful and friendly. One thing to consider at this resort is you cannot easily access entering the water directly from the beach. It is very rocky. They have a pier you walk down and enter the water by walking down [... read more] some steps. The great part about this is all the wonderful fish that swim around you. That was beautiful! Overall we enjoyed our time at this resort.

Iberostar Waves Costa Dorada: Wonderful time

Had a great vacation at Iberostar. The hotel is beautiful and well kept. All the people who work there are very friendly. The buffet was good and all 3 a la cart's were very good. The room was very clean and well supplied.

Iberostar Origin Bella Vista Varadero: Amazing resort

Beautiful resort, kept very clean, the staff was super nice and helpful, the bar/ restaurant on the eleventh floor was the best. I would highly recommend this resort and would love to go back. Beautiful beach

Iberostar Selection Playa Mita: Great Resort

This was a great resort with lots of fun activities. The activity staff around the pool were so much fun. The pool was very nice. Lounge chairs were situated in between a flowering bush hedge. Beautiful. The room was nice but the bathroom was small. All staff were excellent. We had a ocean front room which we really enjoyed. All rooms were very nice as my family each had the other two room categories. The negative to this resort in my opinion and my husbands, was the food was only average.

Iberostar Waves Tucan: Amazing Resort

The grounds, buildings, common areas absolutely beautiful. All employees, entertainment, restaurant servers, bartenders, housekeeping, pool servers....so attentive and friendly and professional. All facilities were beyond our expectations. I can’t wait to go back.

Iberostar Waves Rose Hall Beach: Amazing resort

This resort is very well maintained. Every area is very clean, rooms public washrooms, pools, dining area, beach. The food is delicious a wide variety. We ate at the buffet for every meal. We enjoyed the activities on the pool deck. All the staff from check in to check out were extremely friendly and helpful. We have no complaints about this resort and hope to return.

Iberostar Waves Paraiso Beach: Lovely Stay

Stayed February 6th to February 13th, 2018 - My husband and I chose this resort for our honeymoon and could not be happier with that choice. The staff was lovely, the rooms were very clean, spacious, and comfy. The food was good (not the best I have ever had, but definitely good enough to make me look forward to meals). The pool is massive and I can definitely say you will never have any difficulty finding a pool chair to lounge on, no matter the time of day. The beach was also fantastic - a bea [... read more]utiful place to relax all day. I am certain we will return in the future!

Iberostar Waves Paraiso Beach: All good except for the food!

The hotel and grounds was one of the most beautiful we have seen and we travel 2-3 times a year to all inclusive properties. The staff is pretty amazing, they all seem happy to be there and are always willing to help. The beach and swimming pools are lovely. Entertainment staff work hard during the day and the shows at night were well done. The only downside was the food, lack of variety!! We very seldom saw meats of any kind and small selection of fish only...one evening some small steaks, [... read more] another evening a pork roast but other than that a very small selection. A la carte were just OK, Japanese was actually quite good. We had a great week with a party of 23 for an after Wedding Group and all agreed that the food was under par for the price we paid and the brand Iberostar. For this reason most of us would not return to this property.

Iberostar Selection Playa Mita: Great resort!

Food, beach, pool area, entertainment and bars were fabulous. French restaurant has the best food while the steak house provided very simple steaks. Staff weee very courteous and very friendly. Overall, I would highly recommend this resort

Iberostar Waves Paraiso Beach: Amazing hotel! Best trip yet!

Had an amazing time at this hotel. The food, beach, grounds and staff were amazing. I would highly recommend this hotel to anyone. The check in was smooth. The rooms were spotless and cleaned daily. We had great weather and enjoyed ourselves. Animation team was terrific. I would definitely go back!

Iberostar Waves Costa Dorada: Great Stay

The Iberostar was great. The food was good, even my fussy kids found something to eat. The Japanese and Mexican was very good. The rooms were well kept and service was great. The pool is large and everyone from 10 to 50 found lots to do.