Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Beef2198  - 

Verified Purchaser

Hotel Camino del Mar: Awesome family vacation

Traveled with my family and friends, including my 4 month old grandson, Sept 21-28/2018. The people at the Melia have never been so accommodating. Having never traveled with an infant before we really didn't know what to expect. The play pen was up to our standards as every country has their own baby standards. Was relieved and had no issues putting the baby to bed every night. A few changes. They had an awesome dinner/video dance on the beach and I absolutely loved it. Great food and some f [... read more]

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Private  - 

Verified Purchaser

Hotel Camino del Mar: No complaints

Amazing place. The people, and the beach, and the experiences were fantastic. The food was ok and there was something for everyone. Had a couple of meals under the stars.We will definitely going back again.

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NovalKid  - 

Verified Purchaser

Melia Las Americas: Great resort

Clean hotel, buffet was excellent (no kidding), adult only, amazing beach... Well it's Varadero! Staff polite and friendly... Cubans are lovely. Been to Varadero 5 times and twice to this hotel... by far the best. Highly recommend.

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Nancy456  - 

Verified Purchaser

Sol Varadero Beach: Friendly staff

Rooms are clean sraff is so friendly you cant beat the beach and ocean have a great swim up pool with stools older resort but clean wish it was a little xloser to town but you can hop on a bus for 5 cuc and its good all day you can hope on and off all day

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Unbelievable

We really enjoyed our stay ! Our room was huge and clean but a bit dated. The beach was beautiful with great views and clean, the drinks were plentiful, service was good if you stayed near the bar ! Plenty of chairs and umbrellas but go early. The pool area was clean and spacious, always got a great spot with lounge chairs. Service was good around the pool , always got a drink when needed. The activities during the day were ok. Now the food, we were surprised how good it was ! The buf [... read more]

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Private  - 

Verified Purchaser

Melia Las Americas: Amazing Time

We had an absolutely amazing time (5 people total - 30+ yrs). From Angela Douglas @ Trip Central dealing with an unexpected flight change (she deserves a 5 star review of her own!!) Sunwing service was really good! Check In was a breeze online, we were all able to sit in the same row, and the service on the flight was perfect. Melia Las Americas was very welcoming. We also got rooms all beside each other, Oceanview. Food was really good too, although the Japanese restaurant was the least fav [... read more]

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Mike the knight  - 

Verified Purchaser

Paradisus Varadero: Sunshine and thunder.

The hotel was a 4 star not 5. The beach and pool were good. The staff was friendly. Rooms were clean but the bathroom needed a lot to be desired. Entertainment was the highlight of this hotel. The tour of Havana was expensive but good made even better as the tour guide was informative and funny. The grounds of the hotel were well kept.

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Food Poisoning

We were greeted with a smile and a glass of champagne. It went down hill from here. We were one of five couples and we were told our room was not ready. As we were the only returning guests of the group I told the receptionist I was not pleased with this and she started to scream at me in Spanish. We were then told to go and get some food and the room would be ready in 15 minutes. We went and had something to eat and came back 30 minutes later and seated ourselves in the tram. After some more di [... read more]

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Johnny Boy  - 

Verified Purchaser

Memories Cayo Largo: Nice looking and comfortable resort

The grounds were well kept. The buildings are old but clean. The personnel were very friendly and helpful. The food was very good. The beach was very well kept. It was like a dream come true to walk on such white sandy beach. The Playa Serena 10 minutes away was breathtaking with pristine waters.

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Mamawabbit  - 

Verified Purchaser

Sol Varadero Beach: First stay, great vacation, good hotel

I was for 10 days at Sol Sirenas. As usual I read before arrival good and bad reviews.. I asked a room close to everything and on ground floor as I move with walker. And I was given #1002 which was exactly that, so for the first time I did not have to move. I had good A/C which was on 2 volumes and was working OK. I had a brand new fridge - first time I saw in Cuba. I had many international channels on TV, movie, sport, news in all languages. Shower was perfect, not always hot water, but  [... read more]

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Private  - 

Verified Purchaser

Sol Palmeras: mixed review

hotel was well maintained and the rooms were descent. however, the food was much better at past varadero resorts. my husband got severe food poisoning and almost couldn't travel home. site doctor was amazing!

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Private  - 

Verified Purchaser

Sol Palmeras: Great resort lost to do

The resort is kept very clean. The public bathrooms are emasculate. Lots of entertainment and activities all day long (lots of fun). Needs a separate coffee bar, just like there juice bar and ice cream bar. Check out was the worst I have ever experienced, only one room dedicated for everyone that had a late check out and a shortage of towels to that room which backed up everyone waiting. This area differently needs to be fixed as there are quite a large amount of people with late check  [... read more]

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Private  - 

Verified Purchaser

Hotel Vigia: Resort has some concerns for tourists

This is a resort I frequent often as I have developed many friendships over the years. The staff are amazing and the friendliest of any other resort. However, there is a decline in the star rating and issues are clearly seen. I understand, recovery from frequent hurricanes has an impact. The staff work extremely hard. Head Office Professionals should frequent their hotels to view and assess the problems. The quality of the food has declined, not the same as previous years. The buffet, the [... read more]

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The Sparrow  - 

Verified Purchaser

Melia Marina Varadero: Amazing resort!

Simply put, a wonderful resort. All features of the hotel were impeccable. The staff courteous, professional and friendly. The location was excellent. Food was very good. In particular, the specialty restaurants were delightful. I definitely recommend a stay here.

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Private  - 

Verified Purchaser

Paradisus Varadero: Amazing Paradise!!

Just returned 2 days ago! Girls trip! Excellent food, in all restaurants! Japanese was fabulous! Amazing service. The staff really do go above and beyond. Everything went beyond my expectations! Cannot wait to go again.

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Nice staff

Hotel facilities clean neat, service friendly. Big thumb up for stop using plastic straws. Ice cream and coffee are great! Weakness: a la cart food is very blend, meat are tough, flavourless, buffets lacks variety.

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Spurs1966  - 

Verified Purchaser

Paradisus Princesa Del Mar: Mixed feellings

Very good beach and pool. Friendly but not always efficient staff. Even though the resort was nowhere near full, we were put into a ground floor room in spite of requesting a second floor. The room was so musty we asked to change and were shown another equally smelly ground floor room. Only then were we given a choice of acceptable second floor rooms. Another negative feature was the poor quality food in the restaurants. The meal in the so-called French restaurant (there was nothing remotely  [... read more]

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Dominicantiguan  - 

Verified Purchaser

Sol Palmeras: A WORTH IT RESORT!

Where do I start? My wife and I had a bungalow..more than reasonably priced and can comfortably fit 4 persons. Very close to the beach but a bit of a walk (5 mins) to the lobby which is the only place you can get internet ($1c/hr).We are young so it's okay but you can request the 100s bungalow which would then be more convenient otherwise. The hotel staff were amazing.. everyone is super nice. Try to reserve a la carte restaurants in the hotel tho as they're all better than the buffet. G [... read more]

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Awesome Resortt

Everything was excellent, cleanness, pleasant staff, beautiful beaches, great food.... Except one thing, water was an issue to order to our room, one bottle a day for two people is not enough with the heat. We recommend two bottles for sure!! Otherwise all was excellent!

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Private  - 

Verified Purchaser

Sol Rio de Luna y Mares: Great resort

We love this resort. This is our third time there. The Cuban people working at the hotel are very nice. However this is the first time where we have not been very happy. Since now the local people come to the hotel over the Summer. We were being pushed at the buffet (just to give an example). Also there were drunk, noisy people at the entertainment, in fact disturbing the show. And the security guards do not interfere??? So, in short. we'll go there again but not necessarily over the Summer.

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