Club Amigo Atlantico Guardalavaca: "You Get What You Pay For"

Our first impression upon arrival at Club Amigo was that the staff at front desk were not at all friendly, know very little about customer service, highly unorganized and very SLOW! The resort is not fancy but very large, rooms are very basic but clean, food was ok, a la carte restaurants were fine but don't expect gourmet meals. The grounds were kept clean, the beach is absolutely beautiful but its a public beach and this resort is open to the locals. We enjoyed our afternoon cappuc [... read more]cino's at Ashley's Café...amazing! This was a family vacation and we had a great time and great weather. Unfortunately we will not be going back to this resort any time soon.

Playa Pesquero: a good week with my grandson

I have been to playa pesquero every year at least once and sometimes 2 times a year since 2004 and have grown to be a little fond of the wonderful people who work here. So here is my review. I have seen many changes some good and some bad over the years but still would return because the majority of the staff are wonderful with a few that do not really care. The ice cream parlor lady is always happy and friendly, the mojito bar and the coffee bar are the best service for bars. You will hav [... read more]e to wait for service at times in the main bar as well as at the buffet is a hit and miss for service. I try to overlook the small stuff and get up and go to the bar for a drink. Food always changing but are good standard. love the a la cartes but the buffet for dinner is not my favorite but better with a young child as the times can be too late for the dinner reservations. The pizza on the beach and at the trattoria was a hit with the young one. Beach as usual was beautiful and was able to find a spot without coming out too early as long as you are not fussy. The pool was clean and enjoyed by all especially access to the pool bar and slushy lemon, bring a mug so you can enjoy a drink instead of the plastic cups. Room was okay, needed some paint and attention and as for the cable there was ongoing issues with the signal but not needed only if raining or just before bed. changes included the gala is now on a wednesday and the carnival was changed to Monday. The market that was recently open down the road in walking distance is no longer there. Can only go to guadalavaca market to shop. Did not seem to have as much entertainment in the lobby. Did not see as much singers/groups as before as well as my main concern is with the golf carts as they are always around when you don't need them but not when you want one. LOL But seriously will continue to be value for your money. I just hope that they do not allow things to deteriorate due to the new section. We had a good time and my grandson first exposure to cuba and wants to return.

Sol Turquesa Beach: Loved The Beach

Few people got their feet hurt in the pool but the beach was amazing. Room service had to be called few times to bring water and beer for the fridge, everything else was great. Food was amazing. Friendly staff !

Paradisus Rio De Oro: Paradisus Rio de Oro, Holguin - Cuba

We were very happy with our stay at Paradisus, Holguin Cuba. Hotel is excellent and most importantly, the staff are really wonderful! We like the Buffet restaurant more than the other restaurants - we found that food is a bit salty for our taste. We have to remember to let them know to take it easy on salt next time we're there :) We also had a great spa experience.

Paradisus Rio De Oro: Great resort, great staff

This hotel is definitely a five star that caters to all your vacation needs. Royal Section is very quiet and is perfect for a relaxing vacation. Property is huge so if you don't like walking be prepared to be shuttled around in gold carts.

Sol Rio de Luna y Mares: Overall, good resort for the price

The Sol Rio de Luna y Mares in Holguin province Cuba is best described as a good resort. We travelled in July 2016. The highlight of the resort is the location on the Playa Esmerelda. A wonderful beach with warm water, coral reefs close by, and waves. The easterly trade winds blow regularly so this can be challenging for some non-motorized activities, especially in the afternoon. The wind does cool off the warm days. The two pools are modest in size, and can get crowded if the resort is full. We [... read more] went in July and it was surprisingly full so very busy lobby and breakfeast and dinner buffet. The food is good, especially if you stick with the local vegetables, fruit, and freshly prepared items (fish, seafood, chicken, breads). The rooms are in need of upgrading. Even though we stayed in the quieter Luna section, and with a balcony facing the ocean, the A/C was not easily controlled and condensation leaks were regularly found on the floor in the room. The bed mattress was not great and things were missing (hooks etc.). The rooms are a good size, and the cleaning service do a great jobl to keep it clean. The service was very good and helpful. I found plenty of support and the front desk etc. The bartenders are generally good, especially the beach restaurants. The lobby bars (two of them) are good, but the Mares one has a lot of smokers (open air). There are no fans in the lobby so get used to the heat if travelling during warm times of the year. There are no smoking by laws in these areas as well. Something you may not be used to being from Canada. Not a lot to do for teens during the day, especially in the warm heat. The entertainment activities in the evening were good but nothing extraordinary. Overall, a good value resort.

Sol Rio de Luna y Mares: Overall a good resort

Sol Rio de Luna y Mares resort in Holguin Province is best summarized as an overall good resort. The prize of the resort is it's location on Playa Esmeralda - a wonderful beach for swimming and snorkelling. Five star beach for certain. However, take note that the easterly trade winds regularly blow waves into the cove by noon so wave action is the norm for the area. This can be a blessing or disappointment for some, depending on your taste. The wind does provide a nice breeze during the warm d [... read more]ay time, but can impact kayaking or snorkelling. The two pools are fine, but can be crowded. The hotel is a bit dated and upkeep is required on the grounds and in the rooms. While a clean room, great views from the balcony (we stayed in the quieter Luna section) we found missing hooks, leaking A/C, and not great mattresses. Not terrible, but not four star quality. The staff are very friendly and the food overall is quite good if you stick with the local fresh (fish etc.). The entertainment is good, but not great. Note that smoking bylaws are non-existent In Cuba, so the open air lobby area and pools have smokers ...something we've grow accustomed to not having to deal with in Canada. Overall, a good, fair-priced resort for a family or couple.

Aston Costa Verde Beach Resort: peaceful garden

The hotel was accessible a step away from dining area pool bar and beach beautiful view from the room the staff hard working,humble people. The environment stress free and peaceful you forget all your stress

Sol Turquesa Beach: Bad!

During our stay, we had to go to the Sunwing agent several times to complain. We did not have tap water and hot water in our room, they changed our room. In the new room, the dirty shower water of the unit above us was pouring on our head in our shower (we have the video), they again changed our room. In the third room there was no hot water again.. so frustrating.. There is only one or two shuttles who pass by in that big resort.. so never wait for them as it is such a waste of time. At the tim [... read more]e of check-out they asked us to pay 15 pesos for a call that we never made. It seems that when they changed our room because of the shower issue of the unit above, they forgot to remove my son's name from that room, so the person who replaced us in that room made a call and the bill was issued under our name! The location of resort is nice but I will never go back!

Club Amigo Atlantico Guardalavaca: excellent resort

The hotel was excellent, the staff were very helpful and friendly. The food was good there was always fresh fruits available with every meal. It cathers to everyone needs both young and old. The added bonus was having the beach by the hotel. Lots of nightly entertainment.I would stay there again.

Aston Costa Verde Beach Resort: great resort

Excellent !!great service .wonderful staff .very friendly and amazing food !!.I couldn't believe the incredible dishes they prepared every day three times !!loved everyday !great washrooms .rooms .dinning rooms .patios .swimming pool was incredibly clean !! I give it 5*****

Paradisus Rio De Oro: Great Resort

The resort was beautiful. The staff were exceptional. Very polite and very helpful. The grounds were kept tidy and very clean. The food at the buffet and a la carte were excellent. The Ocean view Villas were nice except that there were trees, weeds and bushes blocking the view to the Ocean. We did not have those, but people who paid a lot more money for those were disappointed. I would not pay for those. Our room was very nice close to the main building. A two minute walk to the pool and beach. [... read more] I did not understand why at Dinner in the Buffet that men had to wear long pants, yet women could wear their bathing suits or cutoff jeans. On a couple occasions a women wore her thong bikini at dinner and nobody said anything to her. I can see in the A La Carte having to dress up, but in the buffet that was not air conditioned. Did not make sense. All the men as I did went and changed as soon as we left the buffet to enjoy the night at the shows. Over all I would rate it a true 5 star for Cuba. I have been to Cuba 12 times and this rates right up there with the best of them. My wife who is very picky even liked it as one of the best we have been to there.

Paradisus Rio De Oro: EXCELLENCE

THIS LONG TIME ADULTS ONLY FAVOURITE DID NOT DISAPPOINT. BUILDINGS WHERE WELL SPACED WITH VERY WELL MAINTAINED GROUNDS. OUR ROOM WAS A GROUND FLOOR,PATIO UNIT. IN BUILDING 40 THAT WAS 2 BUILDINGS FROM THE MAIN LOBBY AND THE BUFFET/A LA CARTE RESTAURANTS IN ONE DIRECTION WHILE 4 BUILDINGS FROM THE MAIN POOL. THE ROOM WAS A BED WITH SUNKEN SITTING AREA WITH A SMALL PATIO. THE POOL WAS A LARGE L-SHAPE THAT YOU COULD DO LAPS IN. ITS SWIM UP BAR WAS WELL ATTENDED AND A FOCAL POINT FOR MEETING OTHE [... read more]R GUEST (MOSTLY BRITS AND CANADIANS.). NEXT TO THE POOL WAS A WELL ATTENDED BAR AND GRILLE WHILE IN THE THE OTHER DIRECTION WAS THE SHORT WALK DOWN TO THE BEACH BAR AND GRILLE AND THE BEGINNING OF THE 2 KM. PLAYA ESMERELDA. THE GROUNDS HAD A WELL SHADED WALKING PATH ALONG THE SEA FOR A QUARTER MILE TO THE FAR END OF THE PROPERTY. THIS PATH TAKES YOU PAST A WELL APPOINTED GYM AND VERY NICE SPA WITH ITS OWN POOL AND SMALL PRIVATE BEACH. THERE IS ANOTHER SMALL BEACH AND A LARGER UNDER USED BEACH AT THE THE FAR EASTERN END OF THE PROPERTY. THIS IS BACKED BY THE UPSCALE ROYAL RESERVE UNITS UP THE HILL WITH ITS OWN MAIN LOUNGE AND RECEPTION BUILDING. OUR VISIT WAS MID JULY, OFF-SEASON BUT THE WEATHER WAS HOT WITH WARM NIGHTS. THE QUIETNESS OF THE RESORT AWAY FROM THE POOL AREA WAS VERY RELAXING. THE STAFF IN ALL AREAS WHERE VERY FRIENDLY AND APPROACHABLE IF YOU HAD QUESTION. I WILL RETURN HERE IN THE FUTURE AND CAN RECOMMEND IT.

Aston Costa Verde Beach Resort: Mediocre

Not very impressed. Been to better 3 stars. Beach was terrible. Rocky and literally 3 foot path to wade in along with anyone else getting in or out at the same time as you. Nice Italian bistro serves lunch, only decent food really. Buffet same everyday all day. Entertainment staff sucky, shows boring, overall blah atmosphere. Promised 5 a la carts, got 2. Apparently our agent only booked us standard not "PLUS". Would have been nice to know there was an option. Excursion was nice to hav [... read more]e been included. Wanted to rent motor bikes, displaying 12 and half were broken and not in service. Rooms and housekeeping good. Front desk staff snotty and rude at times. Overall not impressed at all. The only exception worth mentioning is Junior and Louis the Catamaran Guides...they were the best part of our day...everyday, Couldn't wait to go out for a ride in the ocean, kids has a blast with these guys and it was included. That was the only thing that we will remember as being awesome at Blau Costa Verde.

Sol Turquesa Beach: Pretty good but not great

The resort is massive the pools are great the beach wasn't great I don't know if I could give the resort a full review because it was so hot I was in the pool bar all day heat was unbearable even at night so wouldn't return in July otherwise it was good food was decent snack bar had the best bar at night and food there was decent had a good week just so hot resort ok nice and laid back.

Playa Pesquero: Phenomenal Resort

An amazingly safe, friendly, beautiful resort. We all had the phenomenon vacation. Fantastic and honest staff👌🏿 Extermely good food with lots of varieties. Lots of outdoor activities, family friendly lobby, clean swimming pools, fantastic medical care facilities and many more great features and amenities 👏🏿👏🏿👏🏿👏🏿 Highly recommended to friends and family, keep up the good work.

Paradisus Rio De Oro: Nice resort

Close to perfection, very pleasant experience without royal services. Perfect location for outdoor people, maybe challenging for non swimmers because water way entrance. Perfect spot for snorkeling and diving. Just recommended to my son and hopefully he will get our advise. Very hard to find something unlikeable at this resort and all personnel was very pleasant and courteous. We never use the pool but was pleasent athmosfere around the pool. We will be back in the future.

Sol Rio de Luna y Mares: Good resort!

Beaitiful hotel and grounds. Food was good, better than in most hotels we've visited over the period of last 15 years. The only thing I did not like was long walk down to the beach under the hot Cuban sun.

Playa Pesquero: Beautiful beach!

We didn't get a good service at the buffet. Lacking of staff at the hotel. Food was ok. Beach was cristalline and lovely! Hotel is large, clean and nice ground. By the way, it's a public beach so a lots of Cubans were there and it was nice to see them.

Playa Pesquero: Big surprise!

We love the beach at Playa Pesquero. Food is the same in Cuba but the restaurants a la cartes are surprisingly good. A lots of birds though. The biggest surprise that there was almost no mosquitoes during the week of July 11-18. Maybe there was no rain so we were lucky. Overall, we would go back for the beach for sure.