Sonesta Maho Beach: Central location next to Airport but bad food and service

Hotel is newly renovated but housekeeping was inconsistent. Cleaning was not done thoroughly and sometimes forgot to service some rooms. Food and service were major letdown. Buffet food was always cold and they often ran out of food and did not replenish. Even a la carte restaurants ran out of different ingredients on the menu daily such as bacon, avocado etc. It was strange that most hotel employees were inattentive and indiligent while most people I met in town were kind and attentive.  [... read more] Alcohol and bar service were pretty good. Drinks always had decent alcohol contents which could be a problem in other All Inclusive resorts. Location is central next to SXM and it is fun to watch planes take off and land. It is pretty loud all day long, so it isn't the right place for you if you are looking for a quiet getaway. This hotel shares a small beach with the next door hotel and lots of public who visit to watch airplanes so it gets pretty crowded. There is only one pool and it does get pretty crowded. People reserve chairs early in the morning.

Sonesta Maho Beach: Great Resort!

Our stay at the Sonesta Maho was wonderful. The facilities were great. The weather was beautiful most of the week.The resort is clean and comfortable. The food was good. The Maho beach is very beautiful, near of the hotel.

Esmeralda Resort: All went wrog

Did not get to stay at Esmeralda. Riots Lucky me. I am going to St Martin and staying in what I think will be a great little resort on Orient Bay, the French side of the island. I was greeted at the airport by a Sunwings person holding a sign with my name on it. I was the informed that protests and riots abound and it is not safe to go to French side. Sunwings did the best they could and I was relocated to a vert large, very noisy all inclusive resort pretty much right on the runway of the [... read more] airport. Nothing quiet here, but that ok I will go sit on my balcony. EXCEPT my balcony overlooks the sewage or garbage area with a huge, very loud fan blowing really smelly air, making it impossible to sit on my balcony. I am not even going to get into commenting on the food. I am certain the protesters had good reasons but none the less they totally ruined my vacation. Sunwings did the best they could and did look after me in the circumstances. This is my last trip to anything French unless they want to reimburse me the several thousand dollars I wasted in this trip.

Sandals Royal Curacao: Desperately needs some entertainment

Beautiful grounds, beach, rooms, and facilities but very boring at night. Absolutely nothing to do. You are forced to go to bed at 9 because everything is dead. You must rent a car if you want to explore the island. Car rental is cheap but taxis are very expensive and there isn't transportation from this resort.

Sonesta Maho Beach: amazing transformation

The rooms were beautiful in comparison to what they were before renovation. The grounds were lovely. The staff was very accommodating and pleasant. This was our third visit to our favorite island and resort. Unfortunately, we found the food was not as it was before. Improvement is much needed.

Avila Hotel: Avila Beach Hotel

The Avila Beach Hotel is a beautiful hotel, located within walking distance of downtown Willemstad and many wonderful restaurants.....the beaches at the Hotel were perfect for taking a swim or snorkelling and sand areas were well maintained....there was something for everyone at the hotel restaurants.....service, in general, was excellent......we will definitely return to the Hotel.

Sunscape Curacao Resort: Simply "PARADISE".....Wow!!!!

They bend over backwards to please & make sure your stay is what you may possibly have imagined ! Spacious , well appointed rooms, no shortage of hot water or towels. Fabulous restaurants to please the fussiest of eaters.Most important, the ENTIRE staff, Best we've encountered anywhere & we travel a lot! Defintely on top of our list of of places to go, we highly recommend Sunscape Curacao Resort & Casino & are definitely planning returning to this " piece of heaven" soon.

Sunscape Curacao Resort: mixed review

Hello there, Maria,,, Thanks for booking our trip, and taking good care of us with the wheelchair boarding. We spent an interesting week at Sunscape, Curacao. Nice hotel, and grounds...swimming pools were not what I would have expected...no lap swimming available, and not very deep. I must say that they are in the midst of renovating their facilities, ...because the restaurant areas left something to be desired. Meals were adequate, service passable at best. Room had flaws...shower door  [... read more]didn't work...from the first day, ceiling in bathroom leaked. Neighbours upstairs told us their toilet had overflowed....left us wondering why the ceiling continued to leak until the day they left..which was the day before we left. The hotel staff did not offer to move us to another room. Maid service was adequate, although we had to always chase them for towels, bottled water, and toilet paper. The smoke detector went off once and staff had to quiet it. We were situated by the Oceanic Restaurant where I believe there may have been a problem or two. On the first occasion, we realized the floor was the beach sand only. There I may have sustained many bites of some sort. All of the restaurants, except the Italian one had basically beach sand as a base with perhaps wood floors over. I am suffering quite a bit now that I am home, with extraordinarily itchy, burning bites all over my limbs...No see ums or mosquitoes, I don't know which...may have to take a trip to the doctors office for this...they are seemingly becoming infected. My travel partner became violently ill the first night with a stomach problem,,,we trace it back to a dish at the Oceania,,,civache, I believe it was called. No other plausible explanation for it. I had heat stroke I believe one night....heat was truly unbearable for me at times. It did seem as though families would have appreciated the facility though as it seemed to be child oriented and family friendly. I liked the all inclusive part....we didn't have to pay for any amenities or extras. Aquarium was a nice trip,,,and close to hotel. That was a positive thumbs up. And Willemstad was nice, although the heat prevented us from exploring it further. It was a good souvenir hunting excursion though. And the tour operators were very good. We even got a ride from another hotel's tour bus driver when the city bus was not available to us,,,for no charge! Very nice staff and people there on the island. Perhaps you should warn people about the bugs, and to bring bug spray, ...had I known about this problem, I would have packed some, and used it prior to. The beach was lovely though, as well as the ocean waters, and availability of kayaking, diving equipment, etc was good, although I did not make use of this.

Simpson Bay Resort Marina and Spa: Clean and well kept. Close to airport.

Rooms and property were well maintained. Very clean and orderly. A little disappointed that there wasnt a long stretch of walkable beach. Property area was quiet (mid November) however it was close to busy stretch of restaurants and other merchants. Nice view of the bay from room. Can see and hear lots of Airplanes going in and out of airport.

Sonesta Maho Beach: Great time.

Hotel was clean. Food was great and I eead a lot before we went about people waiting for elevators and the restaurants. Most we waited for the elevAtor was 1 min tops and maybe 4-5 min to get a seat in the buffet as the hostess was seating people In groups as they would come in. Only down side to be picky was the entertainment, Compared to other all inclusive resorts they weren’t as friendly as the others, shows were 30-45 minutes max and 3 of them were the same thing!! We rented  [... read more]a car and did the island and it was safe and well worth it.

Sonesta Maho Beach: Nice resort

Our room 756 was a premium ocean view. It was very clean. The only item missing was the instructions for thermostat. Fridge was broken for 2 days. Due to plane delay, we stayed in room 555. This room had the back view of the hotel. If I had stayed there for a week I would have been very disappointed. There wasn’t a bar of soap provided.

Sonesta Maho Beach: Amazing Resort

Our check in was flawless, the transfer to the hotel from the airport is approximately 5 minutes, loved this. The rooms are beautiful and kept spotless. Wasn’t impressed with the lobby, really no place to sit and relax with a cocktail or latte. Buffet was adequate but really not big enough for the amount of rooms. It helped when the beach restaurant was open for breakfast but that was a hit and miss. Reservations for dinner for us worked out great, however some of the guest had problems ge [... read more]tting a reservation. The pool had issues and not enough shade, we found it hard to get out of the sun, average temperature was 101 Our room had an ocean view, not much of a beach due to hurricane Irma. All in all we had a great time and would definitely go back.

Sonesta Maho Beach: Amazing resort

Great food. Great service. Great entertainment. They did a fantastic job in rebuilding after the hurricane. Would definitely go back. Great for adults or family's. Rooms were very spacious. Easy to get a coffee or a snack most hours of the day. The pool was awesome and the ocean was fantastic.

Sonesta Maho Beach: Amazing resort

I loved this resort. Ignore the bad reviews. The staff were wonderful, never had to wait long for an elevator and although the buffet is small, there;s still lots to eat. The Italian restaurant was my favourite. My son liked the hot stone cooking. .I would definitely return.

Sunscape Curacao Resort: Exceeded our expectations

We chose this resort for the snorkeling. It’s our fourth time there. The beach with the offshore breakwater/reef is the perfect habitat for a huge variety of fish. You name it we saw it including a green moray and a spotted eel. It’s always calm on the inside of the reef and the outside is calm enough some days with all kinds of healthy coral and great visibility. We had no complaints about food or drink. We went to all restaurants and found the Italian to be our favourite. Our room was i [... read more]n the Royal Tour on main floor looking out to the ocean. Quite satisfactory and well maintained by daily maid service. What struck me most was how helpful all the staff were and it was a pleasure to watch them Interact - they all gave the impression that they enjoy working there and are treated well. We will be going back.

Avila Hotel: Simply Fantastic!!

From the moment we stepped into the hotel until the very last day there, we had the most amazing time, we were greeted with a delicious cool drink and then taken to our room that had a partial ocean view. The beach was great and we spent many hours there relaxing/swimming and reading just beautiful! The restaurants with their amazing choices and very thoughtful staff we could not ask for anything more perfect. It was our 1st time at the Avila Resort Hotel and we will definitely be making a ret [... read more]urn visit there, the staff in every part of the hotel were very knowledgeable/courteous and just a pleasure to talk to. We had an amazing time there and we would love to return for another special visit!!! Thanks again to the Avila Resort Hotel

Sonesta Ocean Point Resort: Just such a wonderful place.

This resort was classy, clean and the food was delicious. We had the pleasure of having world class cuisine at Chef's night. The staff was friendly and the tour guides were knowledgable and fun. Relaxing scenery and gorgeous sunsets everyday.

Sunscape Curacao Resort: Big disappointment!!!!

We had no issues with Air Canada flights but we were very disappointed with the Sunscape and Sun Club upgrade that we paid extra for, for the following reasons. Problems accessing our room (8105) upon arrival - Required door repairs. Patio door wouldn't open in this room either. No wash cloths or hand towels on several occasions Shower door allowed water to spray out all over floor in room 8104 A/C didn't work in Rm 8105 for 2 days. A/C repaired day 3 in Rm 8105 (as well as shower door  [... read more]which we were not told about - no use of room all day Tues until about 4 pm) - nothing but a "sorry for the inconvenience " from the hotel Shower drain was clogged and didn't drain very well in 8105 - had to call service again Room 8104 had issues with safe 3 times Pillows were awful - very small Food was terrible - precooked hamburger/hot dogs, fries, pasta at 2 restaurants for lunch, breakfast food was rarely hot unless you had a fresh cooked omelet Dinner buffet was very limited - not much selection A la carte restaurants were mediocre except Japanese restaurant was very good. New washroom/shower construction right at the pool area outside our rooms which we weren't made aware of. Lots of noise and concrete dust by the pool! Buffet restaurant was also under construction which we only heard about 2 weeks before our trip. As for the extra we paid for "Sun Club" we cannot see what we paid extra for. The check in took longer and the VIP lounge was at the front reception area at the opposite end of the resort. The red wine was terrible-unless you wanted to buy wine in the restaurants. The pool bar by building we were in had no blender drinks like the main pool bars. The location of this resort is stunning and the staff for the most part were friendly. We made the best of this vacation but would definitely not recommend this resort.

Sonesta Maho Beach: Very nice hotel and great location

I was at this hotel in 2016, the changes at the hotel were good. The grounds are kept immacualte. The food was not that greatest but the point and the lava rock was good. Morning breakfast did not have enough staff

Sunscape Curacao Resort: Amazing Resort!

Just returned from a week at Sunscape Curacao. Excellent hotel. Staff are extremely friendly and offer terrific service. The beach and pool were great. Perfect spot if you enjoy snorkeling. Will definitely be returning!!