Resort is beautiful. Beach was one of the best we have been to in the DR. Service was great. Food was good. Plenty to eat with lots of variety. Would definitely recommend this resort and would return
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Claire -
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Dreams Macao Beach Punta Cana: Amazing resort
This hotel was clean, house keeping provided the necessities twice/day, although restock of mini fridge was inconsistent. Ground were beautiful and well kept. All staff were friendly, always helpful. Food was excellent in buffet and a la carte options for everyone and accomadating for large groups and allergies. Entertainment was top notch. Kids loved the water park, pools and beach.
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PNBMar -
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Dreams Natura Resort and Spa: Would not come back to this resort
Our family was at the Dreams Natura March 18-25, 2024. The resort was beautiful but there were some issues that had I known, would have changed my mind to vacation at this resort. We travel with our kids (9 and 12) yearly to a 5 star resort. We always try new resorts every year and this was our first Dreams. I will start with the cons.
There are not nearly enough chairs for the number of people at this resort. I went down the first day at 7:25am and I walked the entire pool area and found the l[... read more]ast 4 chairs and they were in the water on the ledge of the pool which meant zero shade. The next day and all subsequent days, I set my alarm for 5:50am in order to get decent chairs with umbrellas around the pool (did not want the small kids pool area). Not once could I enjoy a sleep in because there would not be chairs available if you were not down before it was light out. Most resorts, if you don't go down early then you don't get the best chairs, but you still get a chair. This resort, if you don't go down early then you literally don't get a chair. This in my opinion is completely unacceptable especially when we are paying this much money to vacation. And to piggyback on the lack of chairs, this resort is a wedding factory and every day they have a wedding (which was 5 days while we were there), they start removing the chairs and umbrellas around the infinity pool. They set up a glass walkway and standing area on top of the pool and this is where the weddings take place. It took away the majority of the pool all afternoon and most of the pool deck where people sit. Secondly the seaweed was rarely picked up on the beach and there was a lot of seaweed. Not once did a tractor go by the entire time we were there to pick up the seaweed. I even have a video of the workers shoveling the seaweed back into the ocean instead of removing it which was something I had never seen before. The two Royalton resorts next to ours had tractors raking the beach and picking up the seaweed. We had to go down to their resorts to swim in the ocean. So if you are a beach lover this is definitely not the resort for you. Also very minimal seating on the beach unless you are preferred club. Thirdly, only 1 of the 3 water slides was operational all week. My kids were bored after a few days on one slide which you needed tubes for. So not only was there line ups for the slide, half the time there were no tubes to even use the slide or the lazy river. Fourthly, when you go to the lobby for a drink before dinner, there is no music at all unless you wait for the entertainment to start at 8pm. It was super quiet and a little boring. We are used to going to the lobby for a couple of drinks before dinner and there is a piano player or music making it a lively place to meet.
Now for the pros. Resort is extremely small, so if you have younger kids it feels a little safer for them to run around. The kids loved the lazy river. Most of the time you could not find a tube to go in it as they are shared with the water slide, but we still swam around it many times without the tube. Restaurants are all in the same vicinity which is nice. You don't need to make reservations unless you do the hibachi. You go and if there is no room, you get a beeper. The wait time around 6:45pm if you went was about from 0-45min which was good. I really enjoyed the food at the a la carte's We went to the Asian, Hibachi, Steak, Italian, Seafood (not the best for kids they ordered room service after) and one night at the buffet. We normally enjoy the buffet for lunch but found this buffet really did not have as much selection as we are used to and not having a pasta station was a problem with the kids.
This is the first time out of my last 9 vacations that I can actually say I was disappointed with the resort we chose. Not a bad resort, just not a memorable resort
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Private -
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Dreams Flora Resort and Spa: Amazing Resort
The food quality and variety were both excellent.
Each member of the Resort staff were friendly and very helpful when required.
Plenty of seats at the pools and beach.
The rooms and grounds were well maintained
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Hrosen -
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Dreams Macao Beach Punta Cana: An excellent resort for a family!!!
This place is a spectacular resort and it is the perfect place to go with a family. We had 3, two 8 year olds and four adults and everyone had a great time! ALL the staff were just so kind, genuine and lovely. (and I mean literally ALL staff!!) Excellent location with multiple pools are perfect to take the kids each day without them getting bored of same pools. The entire resort is prestigious and absolutely well kept at all time. There is not even one piece of litter on the ground throughout th[... read more]e entire resort and everyone is constantly making sure the place is kept clean and perfect. A huge extra shout out to Moises who works at the water slide pool. He is absolutely THE BEST person you will ever meet and both my family and our friends family are thankful to meet him. Another extra shout out is Ricardo who works at the pickleball/basketball court area. He is another young gentleman who is so kind and nice. The taco truck was an extra treat for us and I still miss my fish tacos!!! Restaurants were pretty nice and the food was good. My family are huge foodies and we love our food. Some of the foods weren't prestige- top notch, Michelin star quality/taste but they were good enough to enjoy and have a good time. Everyone at this resort works very hard. They treat every guest as if they are their own family members. We weren't a preferred guests, but we didn't notice anything different or didn't feel like we were lacking something- so to be honest, don't go spending extra money for "preferred" package. One negative experience would be doing the dune buggy excursion, and it was really a waste of money. The dune buggy was not safe (the break didn't work lol) and the "cave" is just a little area where it's all man-made. That was the only thing we didn't really enjoy to be honest.
Every night, there was an event which was quite entertaining and it's just fun walking around enjoying the scene. The kids enjoyed it too and bonus part is every night before the main show, they always had show for kids which was perfect!
The resort does not have any life jackets, swimming toys/equipment so make sure to bring floaties, balls, goggles etc for your kids. Also bring laundry clips to clip your towels to the chairs!
Overall, this resort was an excellent place for our family to stay! I give them 9/10 overall and I would definitely stay here again!!!
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Laya14 -
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Dreams Onyx Resort and Spa: Amazing resort
this resort beach grounds rooms where very clean lots of food staff is very friendly this resort is very Kid friendly .Our family had a Great Vacation
We would definity return Check in very fast and great to deal with
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Nancy280 -
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Dreams Royal Beach Punta Cana: Beautiful Resort
Resort was lovely. All staff greeted us with a smile and made us feel welcome. Food was fantastic except one night we had to wait one hour for a pizza. There was a mix up in the room, we had paid for a room with two double beds and when we got to the room there was only one king size bed. They tried to give us a cot but told them that we paid for 2 doubles and this was not acceptable. After many phone calls they found us a room with 2 double bed. Other that a mix up in the room and waiti[... read more]ng for a pizza I was completely satisfied and would certainly recommend this resort to friends.
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Private -
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Dreams Royal Beach Punta Cana: Nice resort overall.
First time staying at Dreams Royal Beach, we were in the preferred club with a suite (double the size of a standard room) which cost a bit more, but was really nice. The Preferred section is however quite far from the beach and most restaurants, so if you like walking, great. Otherwise there are golf carts that will take you all over the resort. The preferred section has just been completely renovated and is tiptop. There is a wonderful walking bridge over a lake that will take you to the main r[... read more]esort lobby, lots of birds, turtles, and even an iguana or two to try and spot.
The restaurants were on the small side, which usually meant waiting to get a table at any of them, but no reservations were required save for the seafood restaurant. The buffet was definitely smaller with less food options than what we're used to, but the food was adequate. Staff are great.
One thing that really irked my wife and I was the loud music everyday, even at the preferred club poolbar, in what should be the relaxing part of the resort. And at some times it wasn't even enjoyable music, hard rock and heavy metal are not what we want to hear when we come back from the beach and want to relax on our balcony a bit before dinner. I called our butler to ask the bar staff to turn down the music and re-examine their song choices to something more in line with a Caribbean vacation, which was accommodated quickly. Thank you Emmanuel!
Towels are not an issue. There's tons of them everywhere, no card required, use as many as you like. Beach chairs/Pool chairs are in somewhat short supply, get up early if you want to claim your spot for the day. Towels will be removed by staff from unattended chairs if someone else complains they can't find a spot. This did create a few uncomfortable instances where someone who went for breakfast returned to their seats and found someone else sitting there. My suggestion is to bring something more than towels, such as a book, hat, beachbag, suntan lotion, etc. to leave at your chairs if you plan to be away from them for a bit. Make your chairs look "lived in". I was up every morning at 7 am, grabbed some chairs on the beach, left some low-value personal items and never had an issue with losing our spot.
The beach was excellent, not a rock anywhere, just sand, sand, sand. Awesome. Seaweed gets cleaned up daily with a tractor.
Overall I would recommend. It was a nice vacation. In comparing it to the Majestic Elegance Punta Cana (which we've stayed at 6 times, and love) I'd have to say they're on par. Each has different strengths and weaknesses, but for the money, you'll enjoy Dreams Royal Beach.
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Lori B -
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Dreams Sands Cancun Resort and Spa: Amazing resort
Dreams Sands was just wonderful. I loved our room facing the
ocean, the pools and beach so close by. The buffet was the best
we have ever eaten at in all our travels. I was using a cane and
everyone was very helpful and kind to me.
The service was also the best we've had, staff was so attentive
and did their jobs so well.
We are planning to come back next year!
Thank you Candice for this recommendation!
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DLafl -
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Dreams Royal Beach Punta Cana: Living the Dream
We had an amazing time at the Dreams Royal Beach Resort. The staff is extremely polite and welcoming. The amenities are very clean and it lacks for nothing. We had the chance to stay in the Preferred Club section and it was definitely a level of care and attention that we had not previously felt at other similar Caribbean resorts. The Preferred Club gives you the service of a dedicated butler and we were very well served by Natali who was attentive to all our requests during our stay. The server[... read more]s are extremely professional, special mention to Nelson M. and Leonardo for their attentive service and the magnificent Esteban at Asian Fusion. A last word on their 2 tennis pros, Francis and Marcos, they bring such enthusiasm to what they do and the clay courts are superb to play on. We would definitely come back, we felt right at home from the moment we walked in.
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Alain -
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Dreams Jade Resort and Spa: Great family resort
This resort exceeded our expectations. While it is a 4-star resort, we have found it better value for money than some of the 5 stars we’ve experienced in Mexico. Recommended for families, couples will likely prefer adults only.
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Private -
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Dreams Sapphire Resort and Spa: Great Vacation Resort
Our family had a great vacation at Dreams Sapphire. The resort was great on all fronts. The resort is not huge, but there are sufficient restaurants for a week and lots of activities during the day and evening. The food was good and I appreciated not having to make reservations for dinner - the teppanyaki table was the only one that allows reservations and was definitely worth it. Rooms and public areas were very clean. Perhaps the best thing was the staff - they were all very friendly and[... read more] helpful. The only downside was that people got up early to reserve pool / beach chairs and trying to get towels - they seemed to be in short supply in the mornings. We learned to get fresh ones every afternoon for the next day.
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Private -
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JW Marriott Costa Elena Resort and Spa: Dreams Las Mareas was a hidden gem
Loved the whole experience: the staff was friendly, the food options were great, the grounds and the beach were lovely for walking, the suite was spacious and clean, the monkeys and the birds were all over the place at the resort and plenty of excursions were available off site to see even more. The sunrise hike coordinated by the resort was a nice opportunity to see the area, it was a good little trek but pretty steep! Good idea to wear proper footwear ?
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Private -
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Dreams Jade Resort and Spa: Beautiful resort
Beautiful resort and grounds, super clean, great and helpful staff, Restaurants were very good but not great. Fantastic room service. I would recommend to stay in Preferred club at this resort as you will have an Adults only pool with a lot less noise and a sit down restaurant with full service for breakfast. The shows were not bad and the Fire show was excellent..
This resort has a very limited beach so better for pool people. That being said if you want your choice of loungers you have to [... read more]be down to the pool area to reserve with the pool concierge at 7AM
Overall I would rate 8.5 out of 10
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Private -
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Dreams Natura Resort and Spa: Extremely Disappointed
We were excited about staying at the Four Diamond Hyatt property and we spent considerable time choosing what we at the time thought would be an outstanding vacation. We could not have been more wrong. The room itself was beautiful; however, the housekeeping was so sporadic that I called the concierge to inquire whether or not the rooms were maintained daily.
The food is not 5 star by any stretch of the imagination especially at the buffet. Very limited selection and poor execution. The rest[... read more]aurants were slightly better, if small portions, cold appetizers and small lukewarm entrées are considered “better”. The preferred club food sits out for hours and rarely replenished.
Speaking of the preferred club, I would suggest that you do not spend the extra money if you’re travelling with small children. I struggled to see the benefits of it. We received far better service at the hotel concierge than we did in the preferred club. Apathetic service from the desk staff at best. They couldn’t care less about smiling or being pleasant. My wife asked the PC concierge about doing something special for my birthday. She was told the only thing they will do is sing happy birthday at the Italian restaurant, only to find a beautiful set up by the pool for someone else’s birthday. I have pics.
Two of the three waterslides were out of service the entire trip. A large section of the pool deck was under construction as well. If we didn’t get up by 6am to put towels down on the chairs we wouldn’t have a place to sit for the remainder of the day. No families allowed in the preferred club area despite the construction. On two separate days, despite a huge section of the pool deck being closed off for repairs, they shut down most of the remaining space for a party and a wedding. Shocking.
I had read that the hotel was a “wedding factory” but dismissed these reviews as overreactions. I was wrong. Weddings were constant and the noise was unbearable. The music echoed throughout our room to the point where we had to raise our voices to hear each other. Getting our 6 year old to sleep before 10pm was impossible. On our last night we had the unfortunate experience to have wedding guests screaming profanities into the DJs mic. Yes I complained. No, they didn’t do anything.
We were also disappointed to find out that the hotel does not offer a shuttle service to Playa or Cancún, unless you want to spend time in a tequila shop and jewellery store.
Don’t get sucked into the “information session” about the vacation club. It’s not an hour and it is a high pressure full court pitch despite what they say.
We made the best of it and tried to stay positive, but we would never go back to this resort or any other Dream property.
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Joel GP -
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Dreams Macao Beach Punta Cana: Fantastic resort
First off would like to thank Natasha Spencer from tripcentral.ca for all the pertinent information and guidance she offered for this trip, already mentioned to her that she will be my travel agent for a long time.
I have already submitted a very descriptive review on this property with all relevant employee's from the resort that made our staycation so memorable.
Definitely a 5 star resort with an exceptional talented staff on site.
Thank you
J
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Private -
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Dreams Tulum Resort and Spa: Great Place to Stay
My wife and I loved this resort. The staff is very friendly. The food was great. The rooms were clean. The remote setting in the jungle near the water is great for those who love nature. The beach is very nice. Not enough palapas however for all the guests, and unless you like to bask directly in the sun, you have to make sure you get up first thing in the morning to reserve a place. I found sometime the social activities were a bit distracting, there should be a dedicated area for those who[... read more] like it quiet. But overall, I would recommend this place as a nice place to stay.
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Private -
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Dreams Huatulco: Total Disappointment
This was our third time staying at this location, total disappointment. Upon arrival the air conditioning in our room was not working, we submitted a service request and were total within an hour it would work, it didn’t. A second request on the next day, still not working. We requested another room and were told, no other rooms were available. We asked for a fan, none available. Temperature in our room was anywhere from 26 to 27.5. When talking to some of the other guests we were total the reso[... read more]rt had this issue for over 3 weeks. Pool chairs were scarce, in previous stays, you could ask and someone would bring out a pool chair. The food was good, not as good as our previous stays. Overall the resort could use some updating
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Private -
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Dreams Playa Bonita Panama: Lovely spot with great food and drink!
We spent a week here and we really enjoyed it. The staff were helpful, even climbing a tree to help take close-up photos of the sloths for us! The food was delicious and the drinks were good quality. There are lots of activities for those who like to keep active. Things move a bit slowly in the restaurants but that didn't bother us. The resort organized a fantastic outdoor dinner with live entertainment for Valentine's Day, even having Cupid go around for photos with everyone! A drawback was the[... read more] lack of shady areas to sit near the pools or beach in the extreme heat but the grounds are meticulously maintained and beautiful. I would highly recommend NOT flying into the Rio Hato airport if staying here as the drive when we arrived took three hours due to traffic that seems to always be flowing into Panama City!
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Dreams Huatulco: Huatulco is my new favourite place in Mexico
Just returned from dreams Huatulco what a beautiful side of Mexico. Safest place I have ever felt kind people who are proud and the cleanest city I have ever seen. Dreams Huatulco needs updating desperately however the staff and surroundings made up for all that. Spent every day on the beach ocean was so warm I never once used the pools (6) of them which were also gorgeous. Can't wait to return