Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Private  - 

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Paradisus Princesa Del Mar: Another wonderful holiday!

Just returned from the Paradisus Princesa del Mar in Varadero. Weather was fabulous, best mango daiquiri ever in the Piano Bar and best show cooking ever in the Japanese restaurant. This hotel and staff have such amazing spirit and are very welcoming towards Canadians, the Canada night spread was marvelous. We will definitely be returning to this hotel, and we thank Tammy from TripCentral for helping us organize our trip so well, as she always does.

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Dale & Andrea  - 

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Paradisus Rio De Oro: 6th Time...Home Away From Home

This was our 6th trip to Rio de Oro, the first in 2016 and the last was July 2025 and it will always be our choice for our vacation. Why would we go anywhere else. We were greeted by many of the staff, some of which have become great friends who welcome us every time with smiles. The resort itself is amazing but the staff are what makes our stays there the best. Check-in was smooth and easy and our room always kept clean and supplied with clean towels daily. The food at the resort is still gr [... read more]

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The Consultants  - 

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Melia Cayo Coco: Great week again

Our 2nd time back to this resort, Will definitely be back next year for 2weeks. Amazing staff made us feel like family. Great food, especially at the new Italian restaurant. Loved the Churros wagon and beautiful beach and lovely pool area. Entertainment was amazing! Loved the saxophone, flutist and live bands playing Cuban music from morning to night.

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Private  - 

Verified Purchaser

Melia Cayo Coco: Nice Resort

Overall a nice resort for Cuba and not overcrowded due to its size. Most staff were good but some not as friendly as we have experienced in the past. Rooms were smaller but generally good for Cuba. The accommodations and service not as good as Royalton (Sandals) we stayed a few times but it may have changed from years ago.

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Private  - 

Verified Purchaser

Melia Cayo Coco: Nice Resort

Overall a nice resort for Cuba and not overcrowded due to its size. Most staff were good but some not as friendly as we have experienced in the past. Rooms were smaller but generally good for Cuba. The accommodations and service not as good as Royalton (Sandals) we stayed a few times but it may have changed from years ago.

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Private  - 

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Melia Cayo Santa Maria: Worst resort ever!

Only positive is service was good and rooms were clean The food was horrible and there were major shortages. No it’s not a Cuba thing as other resorts had plenty of food. No bread or flour products for 4 days. No rice for 2 days. No juice, yogurt etc etc. rooms are dated to the point of the bathroom door rotting off 1/4 of the way up. Mold in tub area. Drinks were limited and no pina colada’s. Like really?????

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Private  - 

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Melia Las Americas: Great resort

We came back from this resort last week. It was our first time in Melia Las Americas, and our impression of this resort was good. We booked The Level. Grounds of this resort look very nice. The ocean is absolutely amazing, crystal clear and warm but a bit wavy. The beach is good. We were spending all mornings at the beach, and afternoons at the swimming pool. The swimming pool areas have been well-maintained, and pools are clean and look great. There were not that many people at the resort, and  [... read more]

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Greg and alisha  - 

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Paradisus Los Cayos: Beautiful resort great staff

The grounds were very well kept restaurants for decent. The japanese is the best, like every resort definitely recommend staff, very attentive.The rooms were very clean as well.........................

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Private  - 

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Sol Rio de Luna y Mares: Deteriorating Buffet

This is a lovely hotel with an intimate, shady beach, which unfortunately seems to be subject to gale-strength winds virtually every day. I had a really nice room that faced a quiet, private garden. I saw a Cuban pygmy owl in the tree in front of my balcony. It stayed there for a couple of hours! However, compared to my stay last year, the food has deteriorated markedly. I found it pretty much inedible, except for the black beans and rice and salad. There was, however, plenty of chocolate ice cr [... read more]

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Private  - 

Verified Purchaser

Sol Cayo Coco: frequent traveler

Sol Cayo Coco is an older family resort... Everything is close at hand, restaurants, lobby, pool area, beach.. etc. plenty of food, very well presented and very good. The staff is amazing and caring. My room was very clean, very comfortable bed and lovely chamber lady whom I met. Beach is great for long walks . The only negative is they play excercise music between the hours of 4 pm and 6pm which is much too loud, not a healthy volume.. I had requested to turn in down as it was impossi [... read more]

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Private  - 

Verified Purchaser

Sol Rio de Luna y Mares: Great things: customer service, cleanliness, rooms, beach/snorkeling, coffees.

Barely passable: alcohol drinks (many ingredients are missing, never seen at the resort mojitos or conchancharas, for example; “orange juice” that is used for mimosas makes them undrinkable). Beer, gin/tonic, wines were always available though. Barely passable: food. Exactly one meat type available (chicken, sometimes pork) and one fish type (mackerel). Fruits - most days papaya, sometimes banana or guava. That’s it for fruits! Never seen oranges, grapefruits, mangoes, pineapples etc. The egg [... read more]

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Another Amazing Trip to PRDO

This was our 7th time to Paradisus Rio De Oro and, as usual, it was amazing. What sets this resort apart from most in Cuba is the fact it is an adult only, quiet resort with phenomenal staff. Very friendly and helpful. They treat you like family here. Staff like Yamlet (Jami) make you feel like you are part of the resort. The resort was highly unoccupied during our stay. I was happy as you never had to wait for anything. At times it felt like the resort was just for you, but I felt bad for the s [... read more]

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Private  - 

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Sol Palmeras: Our Home Away From Home

We love Sol Palmeras! This was our 17th visit there and it's like being with family and friends, which is why we keep returning. The premises keep getting better and better. All of the guest rooms in the main hotel have been completed renovated. Constant improvements to the grounds keep it modern. A new bar is currently being built, scheduled to be completed later this year, and is going to be awesome. A new children's play area is nearly completed. The pool areas and pools are constantly bei [... read more]

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Private  - 

Verified Purchaser

Melia Cayo Coco: Simply Amazing

Hotel is so welcoming! Spotlessly clean. The al a carte restaurants offer an incredible menu. Buffet has so many choices. Beach is beyond belief. Staff treat you like family. So many repeat guests each year.

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Colin  - 

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Sol Palmeras: Our home away from home

The Hotel has done a lot of upgrades over the last 4 years. All the rooms have been updated and are very nice. The food was varied and plentiful. The grounds and beach was wonderful. The staff is excellent

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Private  - 

Verified Purchaser

Melia Internacional: A decent resort

Nice beach, red flag most of our week. Food not great, no pizza bar , minimal French fries, a la carts not the best, booze would be a 3 star. Lots of food, just not great food. No need to upgrade to level. Save yourself the $$

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Average resort

Not going to write a big text but to sum up, the value does not match the price I paid. Terrible service, bad rooms with broken doors, toilet and windows. No one speaks basic english there and they dont even care because I had many issues and had a hard time getting help. Food was average but we know it is Cuba. Dont recommend this resort unless you pay around 500 per person...felt more like a 3 star than a 5 star

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Private  - 

Verified Purchaser

Melia Cayo Coco: fantastic resort

we had a great time resort is beautiful, lots of loungers at pool and beach available, lots of great food choices and drinks, everything is very clean and maintained beautifully. It is a quiet resort which we love. The only complaint we really have is the bed mattress wasn’t very comfortable, it was to hard.

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Abuelo Arturo  - 

Verified Purchaser

Paradisus Rio De Oro: Our home away from home!

This five star resort continues to live up to our expectations and the people (Cuban staff) are second to none in ensuring the clients have an enjoyable and fun filled experience during their stay. The “reservation restaurants “ are excellent and the food very nicely presented to the clients. There were very few shortages of food selections in the buffet with white onions lacking for my western omelette each morning prepared by Analiset, and on two occasions she brought some from her own home  [... read more]

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Abuelo Arturo  - 

Verified Purchaser

Paradisus Rio De Oro: Our home away from home!

This five star resort continues to live up to our expectations and the people (Cuban staff) are second to none in ensuring the clients have an enjoyable and fun filled experience during their stay. The “reservation restaurants “ are excellent and the food very nicely presented to the clients. There were very few shortages of food selections in the buffet with white onions lacking for my western omelette each morning prepared by Analiset, and on two occasions she brought some from her own home  [... read more]

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