Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(751 Reviews)

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Alia & Angelo  - 

Verified Purchaser

Brisas Santa Lucia: Unforgettable fun!

My husband and I arrived Jan 18th to Brisas. The resort is a comfortable and lively place to be. The people who work here are impeccable, everyone made us feel welcome. The food for me and my husband was way more then we expected. Everyday was a different meal and the food was well prepared. We didn’t even need condiments, everything tasted good. The entertainment staff was very creative and very amusing. We made a lot of friends and we are happy to say we can’t wait to go back and meet them [... read more]

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Shirley Pires  - 

Verified Purchaser

Memories Trinidad Del Mar: I enjoyed the resort

Most of the areas were great in the hotel. The washrooms need to be updated as the tubs are stained. 2 days in a row water leakage in the washroom - not sure where it was coming from. I did bring to the attention of the reception. Buffets are great and variety, but no taste whatsoever. I did volunteer to cook but was not allowed to go into the kitchen. Mr. Osmani did accommodate my request to cook but the chef had some reservations due to kitchen policy. I would like to go again, but wo [... read more]

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Sue  - 

Verified Purchaser

Brisas Guardalavaca: no complaints about resort and staff

The staff , grounds and facilities are Great as per usual . I do have a few complaints but they are not directed at Trip central or the Brisas . I did not purchase the VIP package but friends of ours did . You really need to deter any travelers from purchasing such a package for CUBA 4 beer in the fridge and 2 robes is not worth the 100$ a person . I have another issue that really put a damper on our trip WE have been to the Brisas 9 times Never have we had anything get stolen from our deck .  [... read more]

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Private  - 

Verified Purchaser

Brisas Guardalavaca: Honeymoon

I have been to this hotel about 4 times and I love it there. But this time it was more special to me cause I was there on my honeymoon with my husband. And he loved there big time plus it was his very first time to a tropical island. He would go there again and to this hotel too. The service and the food was amazing.. the beach is so beautiful. Sincerely Jennifer and Sheldon lambert.

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Gasoliz  - 

Verified Purchaser

Brisas Sierra Mar: hotel chaleureux

cet hôtel construit en flanc de montagne offre des vues panoramiques autant sur la mer que sur les montagnes de la Sierra maestra,en plus d'une végétation abondante la chaleur de cette région de Cuba en fait un endroit très confortable et agréable. Le personnel est accueillant souriant et courtois, toujours prêt a rendre service pour nous rendre le séjour agréable.Sauf pour la représentante de Hola Sun (caribe sol) Kathie elle ne pense qu'a vendre ses excursions ,nous soutire de l'a [... read more]

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Private  - 

Verified Purchaser

Brisas Sierra Mar: good climat

Rooms were old and need a lot of fixing to bring it up to par. The transfer back home took way too long. 3.5 hour waiting in the lobby, no more ecces to your room. Another 4 hours on the airport , no good! Beach, service we're OK. People are nice and try to make the most of it. Food is Cuban and good

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HEINZ  - 

Verified Purchaser

Brisas Sierra Mar: NICE PEOPLE BEAUTIFUL SCENERY

IT COULD USE SOME UPGRADES. LOSE MANAGEMENT. MUSIC GROUPS OF THE PAST ARE MISSING. THERE ARE ALWAYS SOME FOOD SHORTAGES. MUSIC IS MOSTLY TO LOUD. THE MANY DIFFERENT MUSICIANS AND MUSIC GROUPS ARE MISSING.

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Private  - 

Verified Purchaser

Brisas Santa Lucia: Exelant resort great staff

We stayed hear 4 years ago it was a good resort then and there have been some great improvements rooms and air conditioning upgrades lots of towels staff even better food was about the same I found the food good no problems that.entertainment staff interact with guest all day long they made a special cake for my mom's 84th and pampered her.the beach is ok the only thing was the garbage once your off the resort beach such a lovely place and so much garbage.local gov. Could pay locals to walk beac [... read more]

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Private  - 

Verified Purchaser

Brisas Santa Lucia: Amazing

This is my 3rd times at the Brisas, clean resort room excellent the staff is wonderful, the food more average than a lot of resort in Cuba. I will go back for a relaxing and wonderful week , Spanish are the best

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Private  - 

Verified Purchaser

Brisas Guardalavaca: Always a good time

Friendly people Never feel unsafe Ala carte restaurants delicious Could use more lounges on the beach Always have a great time Can't wait to go back Always clean Hot tubs not hot and should be adult only

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Private  - 

Verified Purchaser

Brisas Santa Lucia: Excellent resort

I went with a few friends for Christmas and New Years and we had a fabulous time. Food was really good the resort and rooms.are clean. The beach was beautiful and the staff is top notch. I definitely recommend this resort as the value is great for the money.

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Tersa 62  - 

Verified Purchaser

Brisas Santa Lucia: Simple, fun resort

This was my first time in Cuba, I joined friends on a trip over the New Years Eve time frame. I found the food to be good, the service at the bar very good. The snack bar service was rude and slow. My maid was excellent in cleaning my room. HOWEVER I came home with many bites that are from BED BUGS!! Not good. In the afternoon the entertainment started the the noise volume was far too loud! The person with the mic was extra loud and not entertaining but annoying. The grounds were kept clean an [... read more]

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Travel Girl  - 

Verified Purchaser

Brisas Santa Lucia: Brisis Santa Lucia

Small resort with big fun. Daily activities with great entertainment staff from pool fun to nightly shows. Food was ok with usual rice, pasta and pizza options. Get ready to relax by the ocean or pool.

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Private  - 

Verified Purchaser

Brisas Sierra Mar: December 13-20, 2017: Enjoyed the stay

Hotel was in a good shape despite the fact that it went through Hurricane Matthew . Beach on the right to the resort was covered by debris, but was improving over time. There were not many fruit in the resort's restaurant and very few fish. But meat was outstanding and in a great variety. We ordered lobster dinner in the restaurant and it was very good. Snorkeling was good only one day, other days there were waves and water was not clear. Weather was great (as always in this resort). We did cycl [... read more]

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Private  - 

Verified Purchaser

Brisas Sierra Mar: Amazing resort in 1993

It was amazing resort in 1993, but almost 25 years was nothing done to keep it same way. Elevators don’t work, beach is full of bugs, bars are cheap. Workers are amazing, trying their best specially at Ranchon.

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Private  - 

Verified Purchaser

Brisas Sierra Mar: Amazing Location

Sierra Mar. The grounds and gardens are lovely with mature vegetation. The coffee is delicious and breakfast is good. Staff is attentive and polite. Evening entertainment is very nice and there is always music everywhere. Excursions into the Maestre Mountains are adventurous and very educating (coffee plantations, wildlife, streams and waterfalls). The only complaint I have are the many steps to climb.(I have a bad hip, ....exhausting) There are elevators and all of them are in disrepair. Ou [... read more]

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Gordsperry  - 

Verified Purchaser

Brisas Santa Lucia: Worst ever

Lets start in Toronto with Sunwing and their 5 kg carry on rule. I had one carryon for 4 people only slightly overweight and they made me separate it. Okay. Then we land in Santiago and they tell everyone they must disembark. My mother is 80 and my granddaughter is 2 and this made everything very uncomfortable. Just imagine my 80 year old mother walking down stairs and across a hot tarmac. Fine. Done we get back on and apparantly we have an extra pasenger so we get to wait another hour. Done and [... read more]

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Private  - 

Verified Purchaser

Brisas Sierra Mar: Faded Glory disappointed me

Brisas was no doubt very nice when built but I think they still use the original beds. The room is fine but even the toilet paper holders are missing and the rolls sit on the counter. Small towels only showed up at the end. You have to rent the in-room safe but that’s pretty normal although I think it’s chintzy. The elevator up to my room did not work for a day after our arrival. The elevators down to the beach never worked for th whole trip. If you have trouble with stairs  [... read more]

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Mausha76  - 

Verified Purchaser

Brisas Guardalavaca: Place to be

I travel with my husband and kids a lot of different parts of Cuba almost all tourist places. And I always return to this place. I Just count: 9(nine) times it says by itself. Amazing places because of the people and nature which much different from other parts of Cuba and price usually in low season between 600 to 700$. But this time I pay imagine 509$ for triple occupation. For that price I can't even feet in any accommodation in Canada for weekend. Resort is very compact and clean if you sta [... read more]

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Voha25  - 

Verified Purchaser

Brisas Guardalavaca: Best value vs price

I travel with my wife and kids a lot of different parts of Cuba almost all tourist places. And I always return to this place. I Just count: 9(nine) times it says by itself. Amazing places because of the people and nature which much different from other parts of Cuba and price usually in low season between 600 to 700$. But this time I pay imagine 509$ for triple occupation. For that price I can't even feet in any accommodation in Canada for weekend. Do not relay on bad review which are not much  [... read more]

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